Belkin Soundform Wired Earbuds with USB-C connector for Youths (G3H0002) FAQs


PRODUCT INFORMATION
What is the Belkin G3H0002?

The Belkin G3H0002 delivers high-quality, immersive Belkin Signature sound, supreme comfort and fit, and is exceptionally durable. Packed with features, including water resistance and noise isolation, these compact earbuds offer superior audio without distraction. Get to know more about the device.

What is the warranty period of this product?It has a 2-year warranty.
Does this product come with a Connected Equipment Warranty (CEW)?No.
Is it RoHS-compliant?Yes.
Is it REACH-certified?Yes.
Does this product meet Proposition 65 specifications?Yes.
Is this product FCC-certified?
The Belkin G3H0002 complies with Part 15 of the Federal Communications Commission (FCC) rules. Operation is subject to the following conditions:
 
  • This device may not cause harmful interference
  • This device must accept any interference received, including interference that may cause undesired operation.
What are the available colors?The product is available in the following colors:
 
  • Black
  • White
  • Pink
  • Blue
What are the package contents?The package includes the following:
 
  • One Belkin G3H0002
  • Five silicone ear tips (double extra small, extra small, small, medium, and large)
  • Quick setup guide
  • Regulatory information
How do I register my device?Get instructions on how to register your Belkin device.
HARDWARE INFORMATION
What is it made of?It is made of a Thermoplastic Elastomer (TPE) cable jacket, PC enclosures, and silicone earbud tips.
Is it waterproof?No. 
Is it water-resistant?Yes. It is IPX5-rated to protect against sweat and splash resistance.
What type of connector does it use? It uses a USB-C® connector to connect to your USB-C phone, tablet or computer.
How long is the audio cable length? It is 1.2 m long.
What are the operating and storage temperatures? It has an operating temperature of 0°C to 40°C under 10% to 90% relative humidity (RH) and a storage temperature of -20°C to 70°C with 5% to 95% RH.
What is its audio range?     It has an audio range of 20 Hz to 20,000 Hz.
What is the size of the drivers? The drivers are 10 mm in size.
What is the diameter of the earbuds? The earbuds have a diameter of 6 mm.
Does it have a rechargeable battery? No. It is powered by your phone, tablet, or computer via the USB-C connector.
How do I clean the device? You can wipe the earbuds dry after use with a soft cloth.
Does it require any drivers or software to use? No. It is plug-and-play.
What do I do if this product does not fit in my ears correctly? The rubber earbuds on the device are removable. Included in the package are five sizes that will fit most ears. If the earbuds still do not fit, you can purchase replacement earbud tips from a retailer that are better suited for your ear size.
COMPATIBILITY
What are the compatible devices?The Belkin G3H0002 is designed to work with phones, tablets, and computers with a USB-C port. It has been tested for full compatibility with the following devices:
 
  • iPhone® 15 Pro Max
  • iPhone 15 Pro
  • iPhone 15 Plus
  • iPhone 15
  • Google Pixel™ 8 Pro
  • Google Pixel 8
  • Google Pixel 7 Pro
  • Google Pixel 7
  • Galaxy S24® Ultra
  • Galaxy S24 Plus
  • Galaxy S24
  • Galaxy S23® Ultra
  • Galaxy S23 Plus
  • Galaxy S23
  • iPad Air® (5th generation)
  • iPad Pro® 12.9-inch (6th generation)
  • iPad mini® (6th generation)
  • iPad® (10th generation)
  • Amazon Fire HD 10
  • MacBook Pro® with M3 Max
  • MacBook Pro with M3
  • MacBook Air® with M3 chip
  • MacBook Air with M2 chip
  • Chromebook™
FUNCTIONALITY
What are the buttons on the control box for?The buttons are used to control the following:
 
  • Play or pause
  • Next or previous track
  • Pickup, end, or reject call
  • Volume up or down
  • MEMS microphone
  • 85 dB and 100 dB SPL switching
Is it wireless?No.
What version of Bluetooth® does it use?It is not wireless and therefore does not use Bluetooth to connect to your phone, tablet, or computer.
Is it noise-cancelling?No.
Is it noise-isolating?Yes.
Does it feature any type of surround sound? No. It plays stereo audio only.
Does it work with Google Assistant™? Yes.
What does it mean if the product is water-resistant? It means that it can be used in situations where you might perspire, or might get slightly wet such as running in the rain. However, it is not waterproof, which means you cannot use it in the shower or in a pool.
Does it have an associated control app? No. It does not have a control app.
How do I replace the earbud tips? The earbud tips can be easily removed from the earpiece by grasping the earpiece and gently pulling the rubber earbud tips off.

To attach the new earbud tips, grasp the earpiece and gently press the rubber earbud tip onto the earbud chamber.
How do I tell which ear the headphones should be placed in?It has easily identifiable L and R markings on each of the earbuds.

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