Belkin SoundForm Wired Earbuds with USB-C Connector (G3H0002) FAQs

What is the Belkin G3H0002?

The Belkin G3H0002 delivers high-quality, immersive Belkin Signature sound, supreme comfort and fit, and is exceptionally durable. Packed with features, including water resistance and noise isolation, these compact earbuds offer superior audio without distraction. Get to know more about the device.

What is the warranty period of this product?It has a two-year limited warranty.
Does this product come with a Connected Equipment Warranty (CEW)?No.
Is it MFi-certified?Yes.
Is it RoHS-compliant?Yes.
Does this product meet Proposition 65 specifications?Yes.
Is this product FCC-certified?Yes.
Is this product FCC-certified?
The Belkin G3H0002 complies with Part 15 of the Federal Communications Commission (FCC) rules. Operation is subject to the following conditions:
  • This device may not cause harmful interference
  • This device must accept any interference received, including interference that may cause undesired operation.
What are the available colors?The product is available in the following colors:
  • Black (G3H0002xxBLK)
  • White (G3H0002xxWHT)
What are the package contents?The package includes the following:
  • One Belkin G3H0002
  • Three silicone ear tips (small, medium, and large)
  • Quick setup guide
How can I obtain replacement earbud tips? Replacement earbud tips can only be purchased from other retailers.
How do I register my device?Get instructions on how to register your Belkin device.
What is it made of?It is made of a Thermoplastic Elastomer (TPE) cable jacket, PC enclosures, and silicone earbud tips.
Is it waterproof?No. 
Is it water-resistant?Yes. It is IPX5-rated to protect against sweat and splash resistance.
What type of connector does it use? It uses a USB-C® connector to connect to your USB-C phone, tablet or computer.
How long is the audio cable length? It is 4 ft long.
What are the operating and storage temperatures? It has an operating temperature of 0°C to 40°C and a storage temperature of -30°C to 70°C.
What is its audio range?     It has an audio range of 20 Hz to 20,000 Hz.
What is the size of the drivers? The drivers are 10 mm in size.
What is the diameter of the earbuds? The earbuds have a diameter of 6 mm.
Does it have a rechargeable battery? No. It is powered by your phone, tablet, or computer via the USB-C connector.
How do I clean the device? You can wipe the earbuds dry after use with a soft cloth.
Does it require any drivers or software to use? No. It is plug-and-play.
What do I do if this product does not fit in my ears correctly? The rubber earbuds on the device are removable. Included in the package are three sizes that will fit most ears. If the earbuds still do not fit, you can purchase replacement earbud tips from a retailer that are better suited for your ear size.
What are the compatible devices?The Belkin G3H0002 is designed to work with phones, tablets, and computers that utilize a USB-C port. Some devices may not support all features with USB-C headphones. It has been tested for full compatibility with the following devices:
  • Google™ Pixel™ 3
  • Google Pixel 3 XL
  • Google Pixel 2
  • Google Pixel 2 XL
  • Google Pixel
  • Google Pixel XL
  • Samsung® Galaxy S23® Ultra
  • Samsung Galaxy S23 Plus
  • Samsung Galaxy S23 
  • Samsung Galaxy S10
  • Samsung Galaxy S10+
  • Samsung Galaxy S10e
  • Samsung Galaxy S9
  • Samsung Galaxy Note®10+
  • Samsung Galaxy Note 10
  • Samsung Galaxy Note9
  • Samsung Galaxy Note8
  • Samsung Galaxy S9+
  • Samsung Galaxy S9
  • Samsung Galaxy Z Fold 5
  • Samsung Galaxy Z Flip 5
  • LG® G7 ThinQ™
  • LG G6®
  • LG G5™
  • LG V40 ThinQ
  • LG V35 ThinQ
  • LG V30™
  • Huawei™ Mate 20
  • Huawei Mate 20 Lite
  • Huawei Mate 20 Pro
  • Huawei P30 Lite
  • Huawei P30/P30 Pro
  • iPhone® 15 Pro Max
  • iPhone 15 Plus 
  • iPhone 15 Pro
  • iPhone 15 
  • HP® EliteBook
  • iPad mini® (6th generation)
Why am I not able to make phone calls using my Samsung Galaxy S8/S8+? It is not compatible with these phones.
Can this product be used with the Belkin F7U080? The Belkin F7U080 does not support USB-C headphones and is not compatible with the Belkin G3H0002.
Is it wireless?No.
What version of Bluetooth® does it use?It is not wireless and therefore does not use Bluetooth® to connect to your phone, tablet, or computer.
Is it noise-cancelling?No.
Is it noise-isolating?Yes.
Does it feature any type of surround sound? No. It plays stereo audio only.
Does it work with Google Assistant™? Yes.
What does it mean if the product is water-resistant? It means that it can be used in situations where you might perspire, or might get slightly wet such as running in the rain. However, it is not waterproof, which means you cannot use it in the shower or in a pool.
Does it have an associated control app? No. It does not have a control app.
How do I replace the earbud tips? The earbud tips can be easily removed from the earpiece by grasping the earpiece and gently pulling the rubber earbud tips off.

To attach the new earbud tips, grasp the earpiece and gently press the rubber earbud tip onto the earbud chamber.
How do I tell which ear the headphones should be placed in?It has easily identifiable L and R markings on each of the earbuds.
How does the cable management work?There is a U-shaped clip where the cable splits to go to each earpiece. This clip is designed to snugly hold one of the earpieces when using a single earpiece and helps keep the earpiece that is not being used from hanging freely or being damaged.

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