What should I do if I want to return my product? | Belkin warrants that our products will be free from defects in materials and workmanship. If you feel your Belkin component is faulty and requires replacement, you may contact us through our Technical Support line or visit the Belkin Australia Warranty Replacement Program. Customers are required to have a case number or speak with Technical Support to continue with a return or replacement |
Do I need to include the box, manuals, disks, and power adapter when returning a product? | While this could vary depending on the product and claim, we suggest you send everything that originally came in the box. Also, include the receipt as proof of purchase and a copy of your claim. |
Where will I return my Belkin product if I bought it in New Zealand? | After obtaining your RMA approval from Technical Support and filling out the web replacement form, Belkin customers in New Zealand can ship products that require replacement to: Belkin Returns & Claims Department PO Box 201076 Auckland Airport Auckland 2150 |
Do you have a live chat support? | Yes. Chat support for networking products is available 24 hours a day. Chat support for all other products is available from 8:30 AM to 5:30 PM AEST/Mon- Fri. Chat support for Wemo® is not available. |
Are there any benefits to having a Belkin.com account? | With your Belkin.com account, you can manage and process the following information:
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How do I contact your customer support? | Belkin offers several ways to get your questions answered how you want, when you want them, through these channels: Phone Support You can contact one of our technical support representatives at 1800 235 546 in Australia or 0800 235 546 in New Zealand. Online Support Multiple online tools are available to assist in troubleshooting your issue, including videos, step-by-step guides, FAQs, and live chat. Visit the Belkin Support Center to explore support articles or to start a live chat session with an agent. Chat support for Wemo is not available. Pre-sales Support Want to know more about a Belkin product you are thinking about purchasing or a release date for one of our exciting new products? For all pre-sales inquiries, call Belkin Customer Care on 1800 235 546 in Australia or 0800 235 546 in New Zealand. Online Sales Support Have some questions about purchasing products directly from the Belkin website? Whether it is product specs, price details, and stock information or if you have a question about a purchase you have already made, we can help you with all of these and more. Call us on 1800 235 546 in Australia. |
Is there a way I can learn more about Belkin? | At Belkin, we make people-inspired products and solutions. For over 30 years, it has been our passion and our mission to create products that make people’s lives better, easier, and more fulfilling. |
Is there a way to expedite this replacement process for products not purchased from the Belkin web store? | Yes. There are three options to do so:
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Is iyogi.cc associated with Belkin? | No, iyogi.cc is NOT affiliated with Belkin. Please stay clear of their link. |