Belkin BPZ002 Frequently Asked Questions

TABLE OF CONTENTS
 
PRODUCT INFORMATION

1.  
What is the Belkin BOOST↑CHARGE™ Power Bank 10K + Stand, BPZ002?
2.  What is the warranty of the Belkin BPZ002?
3.  Does this product have a Connected Equipment Warranty (CEW)?
4.  In what colors does this battery pack come in?
5.  What material is the case of Belkin BPZ002 made of?
6.  Is it RoHS-certified?
7.  Is it REACH-certified?

HARDWARE INFORMATION

1.  
What is the capacity of the Belkin BPZ002?
2.  What are the power specifications of the product?

COMPATIBILITY

1.  
What devices are compatible with the Belkin BPZ002?
2.  Can I charge a laptop with the Belkin BPZ002?
3.  Can I charge my battery pack with a car charger?

FUNCTIONALITY

1.  
What is the supported orientation when placing my phone on the Belkin BPZ002 holder?
2.  How long will it take to recharge the battery pack?
3.  How will I know the charge level left on the Belkin BPZ002?
4.  How do I charge a device using the battery pack?
5.  Does the battery pack remain ON all the time?
6.  Will the battery pack turn OFF during game play?
7.  Can the Belkin BPZ002 charge multiple devices simultaneously?
8.  How do I charge the battery pack?
9.  Does the Belkin BPZ002 support fast charging?
10.  Can I use the battery pack while it is charging?
11.  What happens when I press the ON/OFF button on the battery pack?
 

PRODUCT INFORMATION

1.  What is the Belkin BOOST↑CHARGE™ Power Bank 10K + Stand, BPZ002?

The Belkin BOOST↑CHARGE™ Power Bank 10K + Stand, BPZ002 is a portable power bank with phone holder.  With the Belkin BPZ002, you can play games anywhere while charging your phone and gaming controller on the go.  To know more, click here.

2.  What is the warranty of the Belkin BPZ002?

It has a 2-year limited warranty.

3.  Does this product have a Connected Equipment Warranty (CEW)?

The Belkin BPZ002 comes with a $2,500 CEW.

4.  In what colors does this battery pack come in?

It is only available in black.

5.  What material is the case of Belkin BPZ002 made of?

The case is made of plastic.

6.  Is it RoHS-certified?

Yes.

7.  Is it REACH-certified?

Yes.

HARDWARE INFORMATION


1.  What is the capacity of the Belkin BPZ002?

The Belkin BPZ002 has a 10,000 mAh capacity.

2.  What are the power specifications of the product?

The power specifications of the Belkin BPZ002 are the following:
  • Input:  maximum 15W
  • One USB-C®:  5V / 2.4A
  • Output:  maximum 12W
  • One USB-A:  5V / 2.4A
  • One USB-C:  5V / 2.4A

COMPATIBILITY

1.  What devices are compatible with the Belkin BPZ002?

The Belkin BPZ002 is compatible with the following devices:
  • Samsung®
  • Google Pixel™
  • iPhone®
  • Game controllers (Xbox®, PlayStation®, Stadia™)

2.  Can I charge a laptop with the Belkin BPZ002?

No.

3.  Can I charge my battery pack with a car charger?

Yes.

FUNCTIONALITY


1.  What is the supported orientation when placing my phone on the Belkin BPZ002 holder?

You can put your phone in landscape mode only.

2.  How long will it take to recharge the battery pack?

Charging the battery pack to a full charge will depend on the following:
  • The charge level of the battery pack when beginning charging
  • Capabilities of the charger being used to charge the battery pack
  • When you are charging another device while charging the battery pack

3.  How will I know the charge level left on the Belkin BPZ002?

The indicator lights provide an approximation of how much charge is left in the battery pack.  The number of lights lit corresponds to the following:
  • Four lights:  75% – 100% charged
  • Three lights:  50% – 75% charged
  • Two lights:  25% – 50% charged
  • One light:  25% or less charged

4.  How do I charge a device using the battery pack?

When a USB-C or USB-A cable is connected to the battery pack, the output port will turn ON and charging of the device will immediately start.

5.  Does the battery pack remain ON all the time?

If no activity is detected within 4 hours on the USB-C or USB-A port, the battery pack will go into sleep mode and the USB ports will turn OFF. 

6.  Will the battery pack turn OFF during game play?

No.  The battery pack will charge the game controller and will not turn OFF during game play unless the battery cell is at 0 to 5% capacity.

7.  Can the Belkin BPZ002 charge multiple devices simultaneously?

The battery pack can charge up to two devices simultaneously.

8.  How do I charge the battery pack?

The Belkin BPZ002 is charged through the USB-C port.

9.  Does the Belkin BPZ002 support fast charging?

No.

10.  Can I use the battery pack while it is charging?

Yes.  You can still charge a single device even while the battery pack is recharging.

11.  What happens when I press the ON/OFF button on the battery pack?

Pressing the button lets you check the remaining charge level of your battery pack.  It will also start the charging process on your connected device/s.

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