Belkin BoostCharge Pro 2-in-1 Wireless Charging Dock with Qi2 15W (WIZ027) FAQs


PRODUCT INFORMATION
What is the Belkin WIZ027?

The Belkin WIZ027 is an ultra-convenient charging dock that delivers 15W of fast wireless charging to your iPhone® 12 and later, Apple Watch®, and many models of AirPods®. Leveraging Qi2 technology, you can place your iPhone on the charging pad for a secure, aligned connection. It is StandBy-ready for you to take advantage of iPhone placement options. Get to know more about the device.

What is Qi2?Qi2 is the latest standard in wireless charging technology. It delivers up to 15W of charging power and uses magnetic alignment to drastically improve charging speed.
What is the warranty period of this product?It has a 2-year warranty.
Does this product come with a Connected Equipment Warranty (CEW)?Yes. It has a $2,500 CEW.
Does it support MagSafe®?Yes.
Is it MFi-certified?Yes.
Is it made with post-consumer recycled (PCR) materials?Yes.
What are the available colors?
It comes in the following colors:
 
  • Charcoal – WIZ027xxH36
  • Sand – WIZ027xxH37
What are the package contents?The following are included in the package:
 
  • One Belkin WIZ027
  • One 5 ft / 1.5 m tethered premium braided USB-C® cable
  • One 30W USB-C power supply unit
How do I register my device?Get instructions on how to register your Belkin device.
HARDWARE INFORMATION
What is the output of the USB-C port? 

The USB-C port's output is 30W.

What are the power specifications of the included power supply?

Input:

 

  • 100 - 240V ~ 50/60 Hz 0.7A

 

Output (PD):

 

  • 5V / 3A
  • 9V / 3A
  • 15V / 2A
How long is the charger’s USB-C cable? The length of the USB-C cable is 5 ft / 1.5 m.
Does the charger have a power button?No.
What are the dimensions of the device?Below are the dimensions of the device:
 
  • Length: 4.1 in / 10.475 cm
  • Width: 2.8 in / 7 cm
  • Height: 3.1 in / 7.825 cm 
What type of cable is required to use the device?It uses a USB-C to USB-C cable. 
What are the recommended operating and storage temperatures of the device?The operating and storage temperatures are as follows:
 
  • Operating temperatures: 0°C to 35°C with 10% to 90% relative humidity (indoors)
  • Storage temperatures:-30°C to 70°C with 40% to 85% relative humidity (indoors)
What is the viewing angle of the device?Viewing angle can be adjusted from 0° (flat) to 70° (vertical).
Are there any status lights on this device? There are no indicator lights on this device.
Are the phone and watch charger heights adjustable? Yes.
COMPATIBILITY
What are the compatible devices?

The Belkin WIZ027 is compatible with iPhone models with Qi2, Apple Watch 4 and later, and AirPods 3rd Gen (Qi2) and AirPods Pro® 2nd Gen (Qi2 and C962). It has been tested to work with the following:
 

  • iPhone 15 Pro Max
  • iPhone 15 Pro
  • iPhone 15 Plus
  • iPhone 15
  • iPhone 14 Pro Max
  • iPhone 14 Pro
  • iPhone 14 Plus
  • iPhone 14
  • iPhone 13 Pro Max
  • iPhone 13 Pro
  • iPhone 13
  • iPhone 13 mini
  • iPhone 12 Pro Max
  • iPhone 12 Pro
  • iPhone 12
  • iPhone 12 mini
  • Apple Watch Series 9
  • Apple Watch Series 8
  • Apple Watch Series 7
  • Apple Watch Series 6
  • Apple Watch Series 5
  • Apple Watch Series 4
  • AirPods Pro (2nd generation)
Is it compatible with non-MagSafe phones? Yes. It is fully compatible with MagSafe phones, as well as devices that support Qi™ and Qi2 wireless charging.
Can I use it with my phone case on? It can be used with MagSafe-approved cases of up to 3 mm in thickness.
Can I charge with the MagSafe wallet case on? No. You need to remove the MagSafe wallet case before charging.
FUNCTIONALITY
Can the device charge more than one device at a time?Yes, this device can wirelessly charge up to two devices at once.
Can it be used outdoors?No. It is recommended for indoor use only.
How do I align my MagSafe-compatible iPhone to charge on the device?The phone charging portion of the device uses an Apple®-approved MagSafe charger. This feature aligns your phone correctly for charging. When you place your iPhone on the charger, you will feel the magnets pulling your phone into proper alignment.
What orientations can I charge my iPhone on the device?The charger allows you to charge your phone in portrait and landscape modes.
How do I remove my phone from the charger? Your phone can be removed with one hand by grasping the top or bottom of your phone and using a peeling motion to release the magnetic hold.

Due to the strong MagSafe magnetic connection, if you attempt to remove your phone by holding onto the middle of the phone and pulling it straight off, the charger may move if you will not grasp the base with one hand.
How fast can it charge an Apple Watch? It supports fast charging for Apple Watch Series 9 from 0% to 80% in as little as 45 minutes.
Does it support Nightstand Mode for Apple Watch?No.
Does it support StandBy mode for the phone?Yes.
 

Was this support article useful?

Additional Support Questions?
Search Again