text.skipToContent text.skipToNavigation

Belkin UK Refund Frequently Asked Questions

1.  What products are entitled to a refund?
 
Only products purchased from the Belkin web store are entitled to a refund.

2.  What should I do if I want to return my product for a refund?
 
Belkin warrants that our products will be free from defects in materials and workmanship.  If after verifying you found out that your Belkin product is defective and you want to return the product for a refund, you may contact us through our Technical Support line or visit the Belkin Returns & Claims page.
 

3.  Do I need to return the box, manuals, disks, and power adapter when requesting for a refund?
 
While this may vary depending on the product and claim, we suggest you send everything that originally came with the product.  Please include the sales receipt as proof of purchase and copy of your claim.
 
4.  Where will I return my Belkin product if I bought it in the UK?
 
After filling out the web refund form, you can ship products that require a refund to:

Belkin Ltd
Express Business Park
Shipton Way
Rushden
NN10 6GL
UK


5.  How long is the refund process?
 
Refunds will be credited to you via your original method of payment in the amount of your original purchase price for the returned product, less any shipping and handling charges.  Refunds are usually reflected on your card account within 4 weeks of Belkin's receipt of your product return.
 
6.  Do you have a live chat support?
 
Yes.  To contact our live chat specialists, click here.  Chat support for networking products is available 24 hours a day. 
 
NOTE:  Chat support for Wemo® is not available.

7.  Are there any benefits to having a Belkin.com account?
 
With your 
Belkin.com account, you can manage and process the following information:
  • Your account information
  • Your active orders 
  • Your order history
  • You can process a return
  • You can process a refund
  • Your wish lists
  • Your email subscriptions
  • Your shipping and billing addresses
8.  How do I contact your customer support?
 
Belkin gives you several ways to get your questions answered how you want, when you want them through these channels:
 
Phone Support
You can contact one of our support agents at (0) 1933 770 254.
 

Online Support
Multiple tools are available to solve your problems including videos, step-by-step guides, FAQs, and more.  Also, you can email us or chat with a support agent to get your questions answered.

NOTE:  Chat support for Wemo is not available.

 
Belkin User Communities
Get answers to questions about all our products!  Our communities are vibrant peer-to-peer forums with excellent user generated solutions and support agents also checking in to help out.  To visit the Belkin Community, click here.  For the Wemo Community, click here.
 
Pre-sales Support
​Want to know more about a Belkin product you are thinking about purchasing or a release date for one of our exciting new products?  For all pre-sales enquiries, call Belkin Customer Care at (0) 1933 770 254.
 

Online Sales Support
Do you have questions about purchasing products directly from the Belkin website?  Whether it is product specs, price details, and stock information or if you have a question about a purchase you have already made, we can help you with all of this and more.  Call us at (0) 1933 770 254.

Was this support article useful?

Thank you for your feedback.

Additional Support Questions?

Search Again

CONTACT SUPPORT

  • PHONE

    Have questions about your Belkin product? Contact our support team. CALL US
  • LIVE CHAT

    A customer advocate will answer your questions. Start Live Chat
  • TWITTER

    Post your issue to Twitter, and we will reply in minutes. Tweet @BelkinCares
  • CONNECTED EQUIPMENT WARRANTY

    Find out what to do if your product is not working as expected. Learn More