Belkin UK Refund Frequently Asked Questions

1.  What products are entitled to a refund?
 
Only products purchased from the Belkin web store are entitled to a refund.

2.  What should I do if I want to return my product for a refund?
 
Belkin warrants that our products will be free from defects in materials and workmanship.  If after verifying you found out that your Belkin product is defective and you want to return the product for a refund, you may contact us through our Technical Support line or visit the Belkin Returns & Claims page.
 
3.  Do I need to return the box, manuals, disks, and power adapter when requesting for a refund?
 
While this may vary depending on the product and claim, we suggest you send everything that originally came with the product.  Please include the sales receipt as proof of purchase and a copy of your claim.
 
4.  Where will I return my Belkin product if I bought it in the UK?
 
After filling out the web refund form, you can ship products that require a refund to:

C/O DHL
Milton Keynes Digital Hub
Pendeen Crescent
Milton Keynes
MK4 4BX
United Kingdom

5.  How long is the refund process?
 
Refunds will be credited to you via your original method of payment in the amount of your original purchase price for the returned product, less any shipping and handling charges.  Refunds are usually reflected on your account within 4 weeks of Belkin's receipt of your product return.
 
6.  Do you have a live chat support?
 
Yes.  To contact our live chat specialists, click here.  Chat support for networking products is available 24 hours a day. 
 
NOTE:  Chat support for Wemo® is not available.

7.  Are there any benefits to having a Belkin.com account?
 
With your Belkin.com account, you can manage and process the following information:
 

• Your account information
• Your active orders 
• Your order history
• You can process a return
• You can process a refund
• Your wish lists
• Your email subscriptions
• Your shipping and billing addresses