Belkin SoundForm Rhythm True Wireless Earbuds (AUC012) FAQs



PRODUCT INFORMATION
What is the Belkin AUC012?The Belkin AUC012 lets you make the most of every day with seamless Bluetooth® pairing and controls. The Clear Call Quality feature reduces background noise, while Bluetooth multipoint allows for a simultaneous connection to two devices. Enjoy 8 hours of non-stop playtime, plus an additional 20 hours with the charging case. 
What is the warranty of this product?The warranty is 2 years.
Does it have a Connected Equipment Warranty (CEW)?No.
What are the package contents?The package includes the following:
  • One Belkin AUC012
  • Charging case
  • USB-C® charging cable
  • Three pairs of silicone ear tips (S, M, L)
  • Quick Start guide
What colors do the earbuds come in?
It is available in two colors:
 
  • Black (AUC012xxBK)
  • White (AUC012xxWH)
How do I register my device?You can register your device at Belkin.com where you need to enter the model number and other important details about your product. 

HARDWARE INFORMATION
What is the length of the charging cable?The cable is 0.3 m. 
What are the recommended operating and storage temperatures?The recommended operating temperature is between 0 and 40°C, with 10 to 90% relative humidity (RH).

The recommended storage temperature is between -20 and 70°C, with 5 to 95% RH.
Are there any status lights on this product?Yes, each earbud has one multi-color light to indicate the charge, power, and pairing/connection status.

The charging case has four multi-color lights to indicate its battery state and charging status.
How do I properly clean the earbuds?The earbuds should be wiped clean with a damp cloth.

COMPATIBILITY
What devices is this compatible with?

The Belkin AUC012 is designed for devices enabled with Bluetooth technology. It has been tested for compatibility with the following:
 

  • iPhone® 16 series
  • iPhone 15 series
  • iPhone 14 series
  • iPhone 6 to 13 series
  • Google Pixel™ 6, 6a, 7, and 7 Pro
  • Galaxy S24®, S24+, and S24 Ultra
  • Galaxy S23®, S23 Plus, and S23 Ultra
  • Galaxy S22®, S22 Plus, and S22 Ultra
  • Galaxy S21®, S21 +, and S21 Ultra
  • Huawei™ P60 and P60 Pro
  • Huawei Mate 50
  • Xiaomi 13 and 13 Pro
  • Amazon Fire (7, 8, and 10)
  • Lenovo®
  • HP®
  • Microsoft®
  • Dell®
  • Chromebook™    
  • Apple Watch® Series 8
  • Galaxy Watch Series (5 and 5 Pro) 
  • iPad® (10.9") 10th Gen
  • iPad Pro® (11") 3rd Gen
  • iPad 2
  • iPad (2018)
  • iPad 3rd and 4th Gen
  • iPad 7th, 8th, and 9th Gen
  • iPad Air® 2
  • iPad Air
  • iPad Pro (12.9”) 1st to 5th Gen 
  • iPad Pro (11") 2nd Gen
  • MacBook Air® M2 (2022)
  • MacBook Air
  • MacBook Air 11” and 13”
  • MacBook Air 13" (2020)
  • MacBook Air 13" M1 (2020)
  • MacBook Air 13" (2018)
  • MacBook Air 15" M2 (2023)
  • MacBook Pro® M3 14 and 16
  • MacBook Pro
  • MacBook Pro (2014)
  • MacBook Pro 13" M2 (2022)
  • MacBook Pro 13”
  • MacBook Pro 13" (2020)
  • MacBook Pro 13" M1 (2020)
  • MacBook Pro 14" (2021)
  • MacBook Pro 15” and 16"
  • MacBook Pro 16" (2021)
  • MacBook Pro 17”
  • MacBook Pro (2017)
  • MacBook Pro 13" (2017)
  • MacBook Pro 15" (2017)
  • MacBook Pro 13" (2018)
  • MacBook Pro 15" (2018)
  • MacBook Pro 16" (2019)
  • MacBook Pro (2020)
  • MacBook Pro 16” (2020)
  • MacBook Pro (2016)
  • MacBook Pro 13" (2016)
  • MacBook Pro 15" (2016)
  • iPad mini®
  • iPad mini 2, 3, and 4
  • iPad mini 5th and 6th Gen
  • iPad (original)
  • iPad
  • iPad (9.7”)
  • iPad Air 3 and 4
  • iPad Pro
  • iPad Pro (10.5")
  • iPad Pro (11.0")
  • iPad Pro 2018 and 2017
  • iPad Pro (9.7”)
Can I use the Belkin AUC012 indoors and outdoors?
Yes.

FUNCTIONALITY
How do I pair the earbuds with the case?When the charging case is first opened with no devices previously paired, it should automatically enter pairing mode with the earbuds. 
Can I charge the case and the earbuds simultaneously?Yes, when charging the case and earbuds, the earbuds will be charged first before the case.
Can I connect two devices to the earbuds simultaneously?Yes, with the Bluetooth multipoint feature, the earbuds can simultaneously connect to two host devices without interruption.
What is the Bluetooth ID of the Belkin AUC012?The Bluetooth ID is "SoundForm Rhythm".
 

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