Product Information
1. What is the Belkin TuneBase™ AUX with Hands-Free?
2. What are the devices compatible with the TuneBase™ AUX?
3. Can I activate the Siri Assistant?
4. Can I receive calls while my iPhone is connected to the TuneBase™ AUX?
5. Can I receive calls through Bluetooth® headset while my iPhone is connected to the TuneBase™ AUX?
Setup and Configuration
1. How do I set up my TuneBase™ AUX with Hands-Free?
Troubleshooting
1. I cannot hear the other party when receiving calls. What should I do?
2. What should I do when the other party experiences an echo when I’m talking hands-free?
3. What should I do when my iPod touch or iPhone is not charging in my TuneBase?
4. What should I do when TuneBase and docked device are in the way of your vehicle’s controls?
5. How do I troubleshoot when my TuneBase rotates out of position around the center of the power outlet?
6. What should I do when my TuneBase connects firmly to the power outlet, but it still rotates?
7. Why can’t I insert the cigarette lighter adapter into the power outlet?
Product Information
1. What is the Belkin TuneBase™ AUX with Hands-Free?
The TuneBase™ AUX with Hands-Free, F8J037bt is an in-car solution for your iPhone® 5 and iPod® devices. This allows you to charge your iPhone 5 and iPod touch mobile devices with hardwired lightning connect. It’s a great hands-free solution, perfect for using your iPhone’s GPS or if you just want to mount your phone.
2. What are the devices compatible with the TuneBase™ AUX?
The TuneBase™ AUX with Hands-Free supports devices with Lightning connector and is compatible with iPhone® 5, iPhone 5s, and iPod® touch 5th generation.
3. Can I activate the Siri Assistant?
Yes. To activate the Siri Assistant, press and hold the Multifunction button.
4. Can I receive calls while my iPhone is connected to the TuneBase™ AUX?
Yes. When there is an incoming call, the music will automatically pause to allow you to hear the ringtone of your iPhone. For instructions on how to receive and end calls on your TuneBase, click here.
5. Can I receive calls through Bluetooth® headset while my iPhone is connected to the TuneBase™ AUX?
Yes. If you have a Bluetooth® headset paired with your iPhone, you can receive calls on your headset. Press the button on your headset to receive an incoming call. Your music will resume when you hang up.
Setup and Configuration
1. How do I set up my TuneBase™ AUX with Hands-Free?
Setting up your TuneBase involves three major steps: plugging in your TuneBase, docking your device, and removing your device from your TuneBase. For detailed instructions, click here.
Troubleshooting
1. I cannot hear the other party when receiving calls. What should I do?
If you cannot hear the other party through your car speakers, do the following:
- Set the phone volume on your iPhone to maximum.
- If necessary, slowly turn up the volume on your car stereo until you can hear the caller’s voice.
If you hear an echo when talking hands-free, do the following:
- Position your iPhone’s screen toward you and away from your car’s speakers.
- Make sure that the phone volume on your iPhone is set to maximum.
- Turn down your stereo volume until they no longer hear an echo.
- Make sure your TuneBase has a good connection to your car’s power outlet.
- Make sure your iPod or iPhone is fully seated in the cradle.
- Make sure the power outlet is receiving power. Some vehicles do not provide power to the power outlet unless the vehicle is in ignition mode or the engine is running.
Use the flexible gooseneck and the articulation behind the docking cradle to position your TuneBase away from your vehicle’s controls. Position the gooseneck at most upright position possible in relation to the power adapter.
5. How do I troubleshoot when my TuneBase rotates out of position around the center of the power outlet?
Solution 1
Be sure to solidly attach the cigarette lighter adapter of the TuneBase to the power outlet. Test the stability by pushing it sideways before driving.
Solution 2
In some vehicles, the power outlet is wider than the cigarette lighter adapter of the TuneBase. You may notice a wiggle in your TuneBase when you push it. In that case, slide the fit ring around the cigarette lighter adapter of the TuneBase. Then, insert the cigarette lighter adapter into the power outlet, making sure that all four prongs of the fit ring securely fit in the power outlet. If the fit is too tight, you can cut off one or more of the prongs on the fit ring and try the fit again (see Solution 3).
Solution 3
The fit ring may be too large for some cars’ power adapters. Use scissors to carefully cut as many prongs as you need. Try to fit your TuneBase into the power outlet after each cut. When cutting multiple prongs, cut prongs on opposing sides.
6. What should I do when my TuneBase connects firmly to the power outlet, but it still rotates?
Check if the power outlet rotates in its socket. If so, consult your vehicle’s manufacturer.
7. Why can’t I insert the cigarette lighter adapter into the power outlet?
The cigarette lighter adapter’s rubber friction washer may need to be centered. Follow the steps below to center the friction washer.
Step 1:
Use pliers to loosen the nut on the front of the cigarette lighter adapter slightly. It is not necessary to remove the nut.
Step 2:
Move the friction washer back into centered position.
Step 3:
Tighten the nut firmly.
Use pliers to loosen the nut on the front of the cigarette lighter adapter slightly. It is not necessary to remove the nut.
Step 2:
Move the friction washer back into centered position.
Step 3:
Tighten the nut firmly.
