Belkin BOOST↑UP™ Wireless Charging Spot Frequently Asked Questions

TABLE OF CONTENTS
 
HARDWARE INFORMATION
 
  1. What is the Belkin BOOST↑UP™ Wireless Charging Spot?
  2. What is the warranty for this product?
  3. What is the charging output of the device?
  4. What is the recommended operating/storage temperature?
  5. Which model phones or accessories are compatible with the Charging Spot?
  6. What functions does the light indicate?
  7. Can the light be turned OFF?
  8. Does the Charging Spot cause the phone/battery to heat up while charging?
  9. What are the measurements of the device?
  10. Does this charger have a Connected Equipment Warranty (CEW)?
  11. What are the package inclusions for each individual product?
  12. What are the specifications for the included power supply unit for the single unit Belkin B2B170/B2B180?
  13. What are the specifications for the included power supply unit for the quad unit Belkin B2B174/B2B184?
  14. How long is the cord on the supplied power supply unit?
  15. Which Qi™ standard is this charger compatible with?
  16. For hidden installation, how thick can the table top be after drilling the mounting hole?
SPECIAL FEATURES
 
  1. Will it work with a case on the phone?
  2. Can the Charging Spot be used to charge more than one phone at a time?
  3. Will it stop charging my phone once the battery is at 100%?
  4. Does the Charging Spot have a cooling fan in it?
  5. Does it need to be plugged in to charge a device?
  6. Can this charger be used with a case that has a magnet in it?
  7. Does the Charging Spot have surge protection capabilities?
  8. How do I clean the Charging Spot?
  9. Can I use my phone while using this charger?


HARDWARE INFORMATION

1.  What is the Belkin BOOST↑UP™ Wireless Charging Spot?

The Belkin BOOST↑UP™ Wireless Charging Spot lets you enjoy secure wireless charging in public spaces.  This universal charging system is available in surface, recessed, and hidden mounting options that allows wireless charging to be integrated into most surfaces including conference rooms, lounges, hotels, and retail locations.

2.  What is the warranty for this product?

The product comes with a 2-year limited warranty.  

3.  What is the charging output of the device?

The Charging Spot can charge the iPhone® X, iPhone 8 Plus, and iPhone 8 at up to 7.5 W and all other Qi™-compatible devices at up to 10 W.

4.  What is the recommended operating/storage temperature?

Operating temperature:  0°C to 35°C 
Storage temperature:  -40°C to 85°C

5.  Which model phones or accessories are compatible with the Charging Spot?

The Charging Spot is compatible with all Qi-certified devices and accessories.  Qi (pronounced “chee”) is the Wireless Power Consortium (WPC) standard for wireless charging.  To find out if your device is Qi-certified, please check with your phone or accessory manufacturer and/or your wireless carrier.

6.  What functions does the light indicate?

Solid Green – Charging / fully charged
Orange – Device is not compatible / misaligned device / foreign object detected

7.  Can the light be turned OFF?

No.

8.  Does the Charging Spot cause the phone/battery to heat up while charging?

All chargers create some heat as they charge.  Wall chargers, docks, and even portable power banks lose some energy in the form of heat.  Wireless chargers are no different; chargers that have been through extensive efficiency testing will minimize the amount of energy wasted through heat, so it’s worth choosing a reputable brand.  Belkin chargers offer additional safety protocols built in to the circuitry.  These advanced chipsets will shut down if they detect excessive heat to protect you and your devices.  For more information on wireless charger safety, click here.

9.  What are the measurements of the device?

The Charging Spot has a diameter of 3.4 in.  The surface mounted Belkin B2B170/B2B174 fits in a 3.25 in/80 mm circular hole.  The recessed/hidden mounted Belkin B2B180/B2B184 fits within a 3.5 in/90 mm circular hole.

10.  Does this charger have a Connected Equipment Warranty (CEW)?

No.

11.  What are the package inclusions for each individual product?
  • The Belkin B2B170 includes one 10 W wireless charging pad, one top mount enclosure, one power supply unit, and four zip ties with adhesives for cable management.
  • The Belkin B2B174 includes four 10 W wireless charging pads, four top mount enclosures, quad power supply unit, and 16 zip ties with adhesives for cable management.
  • The Belkin B2B180 includes one 10 W wireless charging pad, one recessed/hidden mount enclosure, two recessed mount stickers (one black and one white), one recessed mount placement tool, one power supply unit, and four zip ties with adhesives for cable management.
  • The Belkin B2B184 includes four 10 W wireless charging pad, four recessed/hidden mount enclosure, eight recessed mount stickers (four black and four white), one recessed mount placement tool, quad power supply unit, and 16 zip ties with adhesives for cable management.

12.  What are the specifications for the included power supply unit for the single unit Belkin B2B170/B2B180?

Input:  100 - 240 V ~ 50 / 60 Hz
Output:  15 V / 1.5 A / 22.5 W

13.  What are the specifications for the included power supply unit for the quad unit Belkin B2B174/B2B184?

Input:  100 - 240 V ~ 50 / 60 Hz
Output:  15 V / 6 A (Maximum 90 W)

14.  How long is the cord on the supplied power supply unit?

The cord on the power supply for the single unit Belkin B2B170 / B2B180 is 5 ft / 1.5 m while the cord on the power supply for the quad unit Belkin B2B174 / B2B184 is 14 ft / 4.2 m.

15.  Which Qi™ standard is this charger compatible with?

The charger is compatible with Qi standard 1.2.4.

16.  For hidden installation, how thick can the table top be after drilling the mounting hole?


The maximum thickness of the table top after drilling the mounting hole for the hidden mount is 1 mm.  A case of 2-3 mm can be used when using the charging pad as a hidden mount setup.  To know more about the Charging Spot installation instructions, click here.

SPECIAL FEATURES

1.  Will it work with a case on the phone?

Yes, it can charge effectively through most cases up to 3 mm thick.

2.  Can the Charging Spot be used to charge more than one phone at a time?

No, the Charging Spot can only charge one phone at a time.

3.  Will it stop charging my phone once the battery is at 100%?

Yes, the Charging Spot is an intelligent charger.  The phone and wireless charger will communicate with each other and give the appropriate commands.


4.  Does the Charging Spot have a cooling fan in it?

No.  The Charging Spot features a heat-efficient, fan-free design that helps keep the charger cool.


5.  Does it need to be plugged in to charge a device?

Yes.

6.  Can this charger be used with a case that has a magnet in it?

It is safe to use a case with a magnetic backing, however the magnet may interfere with the wireless charging depending on the location of the magnet and if it makes the case thicker than 3 mm.

7.  Does the Charging Spot have surge protection capabilities?

No.


8.  How do I clean the Charging Spot?

You can use a standard electrical cleaning spray to clean the Charging Spot.  


9.  Can I use my phone while using this charger?

Yes.  However, you will not be able to move the phone if you want it to continue charging.  Additionally, using any apps or taking calls will slow down the charging speed.

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