You must speak to Belkin’s support, have your issue verified, and receive a case number before being able to proceed with your replacement.
You will be asked to provide the following during your call:
- Your contact details
- The part number (also known as model number) of your Belkin component, this is usually located on the bottom and may start with an "F", e.g., F9K1001de
- A detailed description of the problem
- If you have spoken to us before, your case number
Terms and Conditions
- Belkin ships via DHL for all replacements.
- P.O. Box addresses are NOT accepted for RMA returns. You must provide us with a physical address to continue with the RMA process.
- Belkin's sole liability and the exclusive remedy, for any acknowledged defect(s), shall be the repair or replacement of the product in question.
- Belkin does NOT offer refunds unless the product was purchased directly via their web store.
- Replacements are processed upon product availability.
- Belkin shall NOT be liable under ANY circumstances for any indirect, incidental or consequential damages, or lost data.
- Warranty is available ONLY to the original purchaser. Include a receipt as proof of purchase and a copy of your claim when returning your item.
- Allow 5-10 working days for the replacement to arrive.
- Belkin is NOT responsible for return freight charges resulting from invalid or expired RMA shipments.
IMPORTANT: Belkin is NOT responsible for your parcel while in transit to us. It is strongly advised that you use a method of delivery that can be traced in case your parcel is lost i.e. registered mail, express post, or courier.
