Belkin Connect Thunderbolt 4 Dock (INC030) FAQs


PRODUCT INFORMATION
What is the Belkin Connect Thunderbolt 4 Dock?The Belkin Connect Thunderbolt 4 Dock is a docking station that lets you connect many devices—like monitors, keyboard, mouse, storage drives, and Ethernet—to your laptop using just one cable.
What is included in the package?You will get the docking station, a power cord, and a special Thunderbolt 4 cable to connect the dock to your computer.
What color options are available?It comes in the following colors:
  • Space Gray
How do I register my product?You may register your product online at Belkin.com where you need to enter the model number and other important details about the product.
HARDWARE INFORMATION
How many ports are there to plug things in?It has 14 total connection ports on the front and back so you can plug in all of your accessories at the same time.

The front has the following ports:
  • 1 × 3.5 mm audio combo jack
  • 1 × SD 4.0 card reader
  • 1 × microSD 4.0 card reader
  • 2 × USB-A (10Gbps, BC 1.2)
  • 1 × USB-C (10Gbps, BC 1.2, up to 30W)
  • 1 × Thunderbolt 4 (40Gbps, up to 15W downstream)
  • 1 × Thunderbolt 4 (to host, up to 96W PD)
  • Power button
While the back has the following:
  • DC-in (150W PSU, DC 5.5mm input)
  • 2 × DisplayPort 1.4 (up to 8K@30Hz)
  • 1 × HDMI 2.1 (up to 4K@60Hz)
  • 2 × USB-A (5Gbps)
  • 1 × 2.5Gb Ethernet
  • Kensington lock slot
What type of laptop do I need to use this dock?You need a laptop with a Thunderbolt 4 or USB4 port to use all features of the dock.
Can this dock charge my laptop battery?Yes, it provides a strong 96 watts of power, which means it charges your laptop while you use it.
Does the dock need to be plugged into the wall?Yes, it comes with a 150-watt power supply box that must be plugged into a wall outlet to turn on.
What is the “security lock slot” for?The lock slot lets you attach a cable lock so the dock is harder to take from a desk.
COMPATIBILITY
What kind of laptop port do I need?You get the best results with a Thunderbolt 4 port, and it can also work with Thunderbolt 3 or USB4 ports.
How do I know if my laptop supports Thunderbolt 4?Your laptop supports Thunderbolt 4 if it has a Thunderbolt logo next to the USB‑C port or if the laptop specifications say Thunderbolt 4 or USB4.
Will this dock work with my Windows or Mac computer?Yes, it works great with both Windows and Mac laptops.
Will any USB-C laptop work the same way with this dock?It may work for basic USB and charging, but the display results vary based on whether the laptop supports Thunderbolt 4, USB4, DisplayPort 1.4, or DisplayPort 1.2.
Does the dock work with older Thunderbolt 3 devices?Yes, Thunderbolt 3 devices are compatible with the Thunderbolt 4 ports on the dock.
Does this dock work with external hard drives and SSDs?Yes, the dock works with external hard drives and SSDs using the USB‑A, USB‑C, or Thunderbolt ports.
Can I connect monitors using both HDMI and DisplayPort at the same time?Yes, you can connect monitors using HDMI and DisplayPort together, but display performance depends on your laptop.
Does this dock support ultra‑wide monitors?Yes, ultra‑wide monitors are supported as long as the laptop and monitor resolution are within supported limits.
Does this dock support Chromebooks?Chromebook support is limited and depends on whether the Chromebook supports Thunderbolt or USB4 display output.
FUNCTIONALITY
Do I need to install any software to use the dock?The dock works without extra software, but installing Belkin Dock Utility Software can help improve compatibility and performance.
How many extra TV screens or monitors can I connect?If you have a Windows laptop, you can connect up to three extra screens. If you have a Mac laptop, you can connect up to two extra screens due to its two-video-stream limit.
What display setups can it support?It can support up to triple 4K at 60Hz on supported Windows Thunderbolt systems, and Mac results depend on the Mac model.
Can I connect a Thunderbolt monitor and a Thunderbolt SSD at the same time?Yes, you can connect multiple Thunderbolt devices if your laptop supports it.
What is daisy-chaining and how many devices can I daisy-chain?Daisy-chaining means connecting one Thunderbolt device to the next in a chain. The dock supports daisy-chaining up to six Thunderbolt-compatible devices, and the exact limit depends on your laptop and devices.
My monitor is black, what should I check?Check that the monitor is on the correct input, reseat the video cable, and try one monitor first before adding another.
Why is my LG 27MD5KL not showing 4K when I connect it to the Connect Thunderbolt 4 Dock with my Lenovo ThinkBook 13s and a Samsung QA65QN800B?This happens because the Lenovo ThinkBook 13s may not support two extended displays at 4K resolution at the same time. When both the LG 27MD5KL and Samsung QA65QN800B are connected through the Connect Thunderbolt 4 Dock, the LG display may be limited to 3200 x 1800 instead of 4K.
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