Troubleshooting USB issues with M1, M2, and M3-based MacBook

If you are experiencing USB connection issues with your Thunderbolt™ 3 dock while using it with an M1, M2, and M3-based MacBook®, below are some simple troubleshooting steps you can follow to help remedy the issue.

1. Shut down your MacBook.

2. Remove power from your dock.

3. Disconnect the Thunderbolt 3 cable from your computer and switch to the Thunderbolt port it is connected to on your MacBook.

4. Reconnect the power to your dock and then turn your MacBook back ON.

Following these steps should bring back any USB connections on your dock and make them stable again. For more help on USB devices being disabled on your Mac®, visit the Apple® support site through the link below:

If you see USB Devices Disabled on your Mac