Belkin Connect USB-C 11-in-1 Pro GaN Dock 150W (INC020) FAQs


PRODUCT INFORMATION
What is the Belkin INC020?

The Belkin INC020 allows you to create a power station with just one cable going from your outlet to the dock. Using faster, more efficient Gallium Nitride (GaN) technology and a 150W GaN chip with a total power output of 146W (96W to host and 50W to peripherals), this 11-in-1 dock is ideal for businesses and productive professionals. It supports up to three extended displays and has a compact design for a cleaner work setup.

What is the warranty of this product?

This product has a 2-year warranty.

Does it have a Belkin Connected Equipment Warranty (CEW)?No.
Is it Proposition 65-certified?Yes.
Is it RoHS compliant?Yes.
Is it REACH-certified?Yes.
What's in the package?

Below are the package contents:

 

  • One Belkin INC020
  • One USB-C® to USB-C cable
  • One power supply cable (regional)
  • Quick start guide
  • Regulatory information
What is the available color for this product?

It comes in space grey (INC020xxSGY).

How do I register the device?

You can register your device at Belkin.com where you need to enter the model number and other important details about your product. 


HARDWARE INFORMATION
Does this product need to be plugged into a power outlet?

Yes.

What are the power specifications of the dock?Below are the power specifications of the dock:

 

  • Input:
    • 100-240V, 50-60 Hz, 2.5A
  • Output:
    • USB-C1:
      • 5V / 3A / 15W
      • 9V / 3A / 27W
      • 15V / 3A / 45W
      • 20V / 4.8A / 96W
    • USB-C2:
      • 5V / 3A / 15W
    • USB-C3:
      • 5V / 1.5A / 7.5W
    • USB-C4:
      • 5V / 3A / 15W
      • 9V / 2.22A / 20W
      • 12V / 1.67A / 20W
    • USB-A
      • 5V / 1.5A / 7.5W
What are the dimensions and weight of the dock?

It has the following dimensions and weight:

 

  • Length: 3.58 in / 9.1 cm
  • Width: 2.14 in / 5.425 cm
  • Height: 5.2 in / 13.2 cm
  • Power cord length: 6.6 ft / 2 m
  • USB-C to USB-C cable length: 3.3 ft / 1 m
  • Weight: 1.95 lb / 885 g
What are the recommended operating and storage temperatures for this product?
The recommended operating temperature is between 0 to 40°C with 10 to 90% relative humidity (RH).
 
The recommended storage temperatures are as follows:
 
  • between -40 to 85°C with 5 to 95% RH (outdoors)
  • between -20 to 70°C with 40-85% RH (indoors)
Does it have a status light?
Yes, it has a power indicator light that turns white when the dock is plugged in.

COMPATIBILITY
What devices is this compatible with?

The Belkin INC020 has been tested for compatibility with the following:

 

  • Windows® and Chromebook™, Mac®, and other USB-C enabled devices, peripherals, accessories, and more
  • Belkin Dock Utility software
  • Thunderbolt™ 3 and Thunderbolt 4 ports
What resolutions do the USB-C DisplayPort (Alt Mode) and HDMI ports support?The USB-C DisplayPort™ (Alt Mode) connector provides up to 8K at 30 Hz / 4K at 120 Hz resolutions, whereas the HDMI® ports support up to 4K at 60 Hz resolutions. 

 

The actual output varies depending on the host device's specifications. Windows and Chrome™ both support Multi-Stream Transport (MST), which allows for extended displays. Chrome supports up to two displays, depending on the laptop's specifications. macOS® uses Single Stream Transport (SST) to provide extended mirror displays alone.

 

USB-C DP Alt Mode Port 1WindowsmacOSChrome
Single-Monitor8K at 30 Hz / 4K at 120 Hz4K at 120 Hz4K at 60 Hz
Dual-Monitor4K at 60 Hz4K at 60 Hz
(mirrored)		4K at 60 Hz
Triple-Monitor4K at 60 Hz4K at 60 Hz
(mirrored)		Not applicable
4K at 30 Hz
4K at 30 Hz

 

HDMI 2WindowsmacOSChrome
Single-Monitor4K at 60 Hz4K at 60 Hz4K at 60 Hz
Dual-Monitor4K at 60 Hz4K at 60 Hz
(mirrored)		4K at 60 Hz
Triple-Monitor4K at 30 Hz4K at 60 Hz
(mirrored)		Not applicable
4K at 60 Hz
4K at 30 Hz

 

HDMI 3WindowsmacOSChrome
Single-Monitor4K at 60 Hz4K at 60 Hz4K at 60 Hz
Dual-Monitor4K at 60 Hz4K at 60 Hz
(mirrored)		4K at 60 Hz
Triple-Monitor4K at 30 Hz4K at 60 Hz
(mirrored)		Not applicable
4K at 30 Hz
4K at 60 Hz

FUNCTIONALITY
Does this product require any driver or software to use?The dock is a plug-and-play device; however, for the best user experience, it’s recommended to download the Belkin Dock Utility.
How many monitors can I use with the dock?You can connect three monitors using the USB-C DisplayPort (Alt Mode) and two HDMI ports. Keep in mind that the output varies based on the host device’s specifications. 

Was this support article useful?

Additional Support Questions?
Search Again