Belkin customers experiencing Wi-Fi and performance issues with Google Chromecast™

Google Chromecast lets you stream movies, music, and videos to your TV from your mobile device or personal computer.  Recently, multiple complaints were reported that the Cast-enabled devices kill your Wi-Fi connection.  The Wi-Fi bug works by letting devices beam too much data at a very high speed in a very short amount of time, thus, slowing down and even disrupting Wi-Fi connections.  Routers from various manufacturers including the Belkin brand is susceptible to the issue.

For Android
users experiencing Wi-Fi drops and performance issues with Chromecast, make sure your mobile device is up-to-date to the latest Wi-Fi fix for the Google Play services.  The update should be rolling out to your Android devices automatically when your device detects internet connection, or you may visit the Google Play store to check the latest version.

Was this support article useful?

Additional Support Questions?
Search Again