Belkin SoundForm Mini Wireless On-Ear Headphones for Kids with Disney Stickers FAQs



PRODUCT INFORMATION
What is the Belkin AUD002?The Belkin AUD002 is a 3.5 mm Bluetooth® 5.0 headphone that is made for kids. It is designed to work with the most popular distance-learning applications. It features up to 30 hours of continuous audio playback time from a battery at 100% charge at 50% volume, and it has a built-in microphone for video and phone calls. It can be used either through wired or wireless connection through Bluetooth within a 30 ft connection range.
What is the warranty of this headphone?The headphone has a 2-year warranty
Does the headphone come with a Connected Equipment Warranty (CEW)?No.
Is the headphone USB-IF-certified? Yes.
What are the package contents?The package includes the following:
 
  • One Belkin AUD002
  • One 3 ft USB-A to micro USB cable
  • One 4 ft 3.5 mm AUX cable
  • Disney stickers
    • Elsa (AUD002xxWH-DY and AUD002xxBL-DY)
    • Mickey Mouse (AUD002xxDG-DY and AUD002xxMC-DY)
    • D100 White (AUD002xxSL-DY)
    • D100 Black (AUD002xxBK-DY)
    • D100 Musical (AUD002xxRD-DY)
How do I register my Belkin product?Product registration is done on the Belkin website. You will need the model number and other important details about your product.

HARDWARE INFORMATION
What is the battery capacity of this product?The headphone has a 500mAh battery capacity.
In what colors is the headphone available in?This product is available in three different two-tone colors:
 
  • White and silver (AUD002xxBL-DY, AUD002xxMC-DY, and AUD002xxSL-DY)
  • White and blue (AUD002xxWH-DY)
  • Black and gray (AUD002xxDG-DY, AUD002xxBK-DY, and AUD002xxRD-DY)
What connectors are on this product?This product comes with a micro USB cable for charging the headphone and a 3.5 mm cable for an optional wired connection.
What are the recommended operating and storage temperatures of this product? The recommended operating and storage temperatures are:
 
  • Storage temperature: -30°C to 70°C with humidity 5% to 95% relative humidity
  • Operating temperature: 0°C to 40°C with humidity 10% to 90% relative humidity
What can I use to charge the headphone? You can charge this headphone using the included micro USB cable.
How long does the headphone charging time take? The battery can charge from 0% to 100% in under 2 hours.
Does this product have control buttons? Yes.
Does it have a microphone? Yes.
Does it come with stickers?Yes. It comes with Disney stickers.
What is the weight of the headphone?This headphone weighs approximately 0.14 kg.

COMPATIBILITY
What devices will the Belkin AUD002 work with?This product is compatible with the latest Bluetooth-enabled devices, including smartphones, tablets, and more. It has been tested for compatibility with the following Apple® and Samsung® devices:
 
  • iPad® 9th generation
  • iPad mini® 6th generation
  • iPhone® 14 Pro Max
  • iPhone 14 Pro
  • iPhone 14 Plus
  • iPhone 14
  • iPhone 13 Pro Max
  • iPhone 13 Pro
  • iPhone 13
  • iPhone 13 mini
  • iPhone 12 Pro Max
  • iPhone 12 Pro
  • iPhone 12
  • iPhone 12 mini
  • Galaxy S23®
  • Galaxy S23 Plus
  • Galaxy S23 Ultra
  • Galaxy S22® 5G
  • Galaxy S22+ 5G
  • Galaxy S22 Ultra 5G
  • Galaxy S21® 5G
  • Galaxy S21+ 5G
  • Galaxy S21 Ultra 5G
  • Galaxy S20®
  • Galaxy S20 FE
  • Galaxy S20+
  • Galaxy S20 Ultra
  • Galaxy® Z Flip 3
  • Galaxy Note®20 Ultra
  • Galaxy Note20

FUNCTIONALITY
How do I pair the headphones with my device?sf335909-002_cn_v1.png
How do I reset the headphones?sf335909-003_cn_v1.png
How do I turn it ON/OFF?sf335909-004_cn_v1.png
Can I use this product outdoors?This product is meant for use indoors and outdoors.
Can I clean the headphone with a damp cloth?Yes.
Can I use this headphone wired to my phone?Yes.
Can I adjust the headband for ear comfort?Yes.
What is the Bluetooth ID of the headphone?The headphone should be identified using the Bluetooth ID SOUNDFORM Juniors.
What is the maximum volume of this headphone? The headphone has an 85 dB maximum volume.

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