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Belkin KVM and Business Devices Frequently Asked Questions

TABLE OF CONTENTS
 
SECURE KVM
 
1. What comes in the box of the Belkin F1DN102B, F1DN104F, F1DN104B, F1DN104C and F1DN102C KVMs?
2. Do the Belkin Advanced Secure KVMs support 120 Hz refresh rates?
3. I use the Belkin F1086U to get the video and USB from a remote location to another location and connect it to the Belkin F1DN104K.  What should I do if the mouse cursor keeps moving around the screen even with slight mouse motion?
 
SOHO AND DESKTOP KVM
 
1. Do the Belkin F1DD102L, F1DH102D, F1DH104L, F1DH104D, F1DS102L, F1DD104L, F1DS104L and F1DH102L support wireless keyboard and mouse?
2. Do the Belkin F1DH102L, F1DH104L, F1DD102L, F1DS102L, F1DH102D, F1DS104L, F1DH104D, F1DD104L, F1DS102J and F1DS104J have a built-in USB 2.0 Hubs?
3. What comes in the box of the Belkin F1DH102L, F1DH104L, F1DS104J, F1DS104L, F1DS102L, F1DD102L, F1DH102D, F1DS102J, F1DD104L and F1DH104D KVMs?
4. Why does pressing the Caps Lock + Left Shift keys at the same time generate a right-click mouse action?
 
TITAN AND LCD RACK CONSOLE
 
1. What comes in the box of the Belkin F1DC116H-TAA, F1DC108H-TAA, F1DC108H and F1DC116H KVMs?
2. Does the Belkin F1DC101H console cable have a replacement part number?
3. How do you resolve keyboard, mouse or video issues while using the KVM?

OTHER KVM AND BUSINESS DEVICES
 
1. Can you daisy chain a Single User PRO3 to an SMB or IP KVM?
2. Can you daisy chain a Single User SMB Cat5 KVM (non-IP) to an IP KVM?
3. Does the Belkin PRO3 support Enhanced PS/2 Mouse Reset via hotkeys?
4. Does the Belkin PRO3 support Full-Time Active EDID?
5. Do the Belkin F1DA104Z, F1DA104Z-B, F1DA104Z-BU, F1DN102D, F1DN104D, F1DN102U, F1DN104U, F1DN102B, F1DN102C, F1DN104B, F1DN104C, F1DN104E and F1DN104F come with a mounting bracket?
6. Can I purchase a power supply for the Belkin F1DA104Z, F1DA104Z-B, F1DA104Z-BU, F1DA108Z, F1DA108Z-B, F1DA108Z-BU, F1DA116Z, F1DA116Z-B and F1DA116Z-BU KVMs?
7. Can I purchase a power supply for the Belkin F1DP108A, F1DP108A-BU, F1DP116A and F1DP116A-BU KVMs?
8. What comes in the box of the Belkin F1DA108Z, F1DP108A-BU, F1DA116Z-B, F1DN104E, F1DP116A, F1DP116G-BU, F1DA104Z-BU, F1DA104Z-B, F1DA104Z, F1DA116Z, F1DP116A-BU, F1DP116G, F1DP108A and F1DA116Z-BU KVMs?
9. How do you push the DDC to all targets on the Belkin Pro3 KVM?
10. What is the maximum refresh rate supported on the DVI and VGA SOHO KVMs as well as the VGA Pro3?
11. What are the KVM PP3.0 product models?
  

SECURE KVM
 
1. What comes in the box of the Belkin F1DN102B, F1DN104F, F1DN104B, F1DN104C and F1DN102C KVMs?
 
F1DN102B – One (1) 2-Port DVI-I / PS2 / USB KVM, one (1) 12 V / 1.5 Amp Power Supply, 10 Color Chips, 12 Port Naming Labels, four (4) Rubber Feet (uninstalled), one (1) User Manual, and one (1) Common Criteria Statement
 
F1DN104F - One (1) 4-Port Dual Head DVI-I / PS2 / USB KVM, one (1) 12 V / 1.5 Amp Power Supply, 10 Color Chips, 12 Port Naming Labels, four (4) Rubber Feet (uninstalled), one (1) User Manual, one (1) Common Criteria Statement, and one (1) 6 ft. CAC Cable USB-B to USB-A
 
F1DN104B - One (1) 4-Port DVI-I / PS2 / USB KVM, one (1) 12 V / 1.5 Amp Power Supply, 10 Color Chips, 12 Port Naming Labels, four (4) Rubber Feet (uninstalled), one (1) User Manual, and one (1) Common Criteria Statement
 
F1DN104C - One (1) 4-Port DVI-I / PS2 / USB KVM, one (1) 12 V / 1.5 Amp Power Supply, 10 Color Chips, 12 Port Naming Labels, four (4) Rubber Feet (uninstalled), one (1) User Manual, one (1) Common Criteria Statement, and one (1) 6 ft. CAC Cable USB-B to USB-A
 
F1DN102C - One (1) 2-Port DVI-I / PS2 / USB KVM, one (1) 12 V / 1.5 Amp Power Supply, 10 Color Chips, 12 Port Naming Labels, four (4) Rubber Feet (uninstalled), one (1) User Manual, one (1) Common Criteria Statement, and one (1) 6 ft. CAC Cable USB-B to USB-A
 
2. Do the Belkin Advanced Secure KVMs support 120 Hz refresh rates?
 
No, the Advanced Secure KVMs do not support refresh rates of 120 Hz.  The supplied refresh rate for the KVM is 2.2 GHz.  On the other hand, a 1920 x 1800 resolution of the Advanced Secure KVM requires 2.9 GHz.  Also, a 2560 x 1600 resolution requires 5.9 GHz.
 
3. I use the Belkin F1086U to get the video and USB from a remote location to another location and connect it to the Belkin F1DN104K.  What should I do if the mouse cursor keeps moving around the screen even with slight mouse motion?
 
Place the Belkin F1DN104K near the computers and use standard USB-A to B cables to connect the computers to the Belkin F1DN104K.  This is to properly receive Absolute Mouse signals between the computers and the Belkin F1DN104K.  Then, use the Belkin F1D086U to only extend the video to the remote location for each computer using the KM.  An additional Belkin F1D086U is then connected to the mouse port of the Belkin F1DN104K to extend the keyboard and mouse to the remote locations.  To learn more, click here.
 
NOTE:  This issue happens because the Absolute Mouse drivers, the cross between touch and mouse inputs, are being used on the Belkin F1DN104K.  For security reasons, the Belkin F1DN104K has restricted Input/Output (I/O).  Thus, issues arise when extenders such as the Belkin F1086U are used. 
 
SOHO AND DESKTOP KVM
 
1. Do the Belkin F1DD102L, F1DH102D, F1DH104L, F1DH104D, F1DS102L, F1DD104L, F1DS104L and F1DH102L support wireless keyboard and mouse?
 
Yes, the USB receiver needs to be plugged into one of the USB Hub ports not on the USB keyboard or mouse ports.
 
2. Do the Belkin F1DH102L, F1DH104L, F1DD102L, F1DS102L, F1DH102D, F1DS104L, F1DH104D, F1DD104L, F1DS102J and F1DS104J have a built-in USB 2.0 Hubs?
 
Yes, they have a built-in USB 2.0 Hubs (two (2) ports).  These are in addition to the two (2) USB ports for the keyboard and mouse. 
 
NOTE:  The Belkin F1DS102J and F1DS104J don’t have built-in USB 2.0 Hubs.
 
3. What comes in the box of the Belkin F1DH102L, F1DH104L, F1DS104J, F1DS104L, F1DS102L, F1DD102L, F1DH102D, F1DS102J, F1DD104L and F1DH104D KVMs?
 
F1DH102L – One (1) 2-Port Dual Head VGA / USB KVM, two (2) Dual Head VGA / USB KVM Cables, one (1) 12 V / 1 Amp Power Supply, one (1) Quick Start Guide, and one (1) User Manual
 
F1DH104L – One (1) 4-Port Dual Head VGA / USB KVM, four (4) Dual Head VGA / USB KVM Cables, one (1) 12 V / 1 Amp Power Supply, one (1) Quick Start Guide, and one (1) User Manual
 
F1DS104J – One (1) 4-Port VGA / PS2 / USB KVM, four (4) VGA / PS2 / USB KVM Cables, one (1) 12 V / 1 Amp Power Supply, one (1) Quick Start Guide, and one (1) User Manual
 
F1DS104L – One (1) 4-Port VGA / USB KVM, four (4) VGA / USB KVM Cables, one (1) 12 V / 1 Amp Power Supply, one (1) Quick Start Guide, and one (1) User Manual
 
F1DS102L – One (1) 2-Port VGA / USB KVM, two (2) VGA / USB KVM Cables, one (1) 12 V / 1 Amp Power Supply, one (1) Quick Start Guide, and one (1) User Manual
 
F1DD102L – One (1) 2-Port DVI-D / USB KVM, two (2) DVI-D / USB KVM Cables, one (1) 12 V / 1 Amp Power Supply, one (1) Quick Start Guide, and one (1) User Manual
 
F1DH102D – One (1) 2-Port Dual Head DVI-D / USB KVM, two (2) Dual Head DVI-D / USB KVM Cables, one (1) 12 V / 1 Amp Power Supply, one (1) Quick Start Guide, and one (1) User Manual
 
F1DS102J – One (1) 2-Port VGA / PS2 / USB KVM, two (2) VGA / PS2 / USB KVM Cables, one (1) 12 V / 1 Amp Power Supply, one (1) Quick Start Guide, and one (1) User Manual
 
F1DD104L – One (1) 4-Port DVI-D / USB KVM, four (4) DVI-D / USB KVM Cables, one (1) 12 V / 1 Amp Power Supply, one (1) Quick Start Guide, and one (1) User Manual
 
F1DH104D – One (1) 4-Port Dual Head DVI-D / USB KVM, four (4) Dual Head DVI-D / USB KVM Cables, one (1) 12 V / 1 Amp Power Supply, one (1) Quick Start Guide, and one (1) User Manual
 
4. Why does pressing the Caps Lock + Left Shift keys at the same time generate a right-click mouse action?
 
When you press the Caps Lock + Left Shift keys, the KVM Switch will emulate the Compose Key to the PC.  The action of Compose Key is the same as the mouse’s right-click.  This is programmed in the firmware to support Sun™ and Mac® computers.  This cannot be changed.
 
TITAN AND LCD RACK CONSOLE
 
1. What comes in the box of the Belkin F1DC116H-TAA, F1DC108H-TAA, F1DC108H and F1DC116H KVMs?
 
F1DC116H-TAA – One (1) 19" Rack Console with 16-Port KVM, one (1) US Power Cord, one (1) DB9 to RJ11 Flash Cable, (2) Mounting Brackets / Rails, one (1) User Manual CD, and one (1) Quick Start Guide
 
F1DC108H-TAA – One (1) 19" Rack Console with 8-Port KVM, one (1) US Power Cord, one (1) DB9 to RJ11 Flash Cable, (2) Mounting Brackets / Rails, one (1) User Manual CD, and one (1) Quick Start Guide
 
F1DC108H – One (1) 19" Rack Console with 8-Port KVM, one (1) US Power Cord, one (1) DB9 to RJ11 Flash Cable, (2) Mounting Brackets / Rails, one (1) User Manual CD, and one (1) Quick Start Guide
 
F1DC116H – One (1) 19" Rack Console with 16-Port KVM, one (1) US Power Cord, one (1) DB9 to RJ11 Flash Cable, (2) Mounting Brackets / Rails, one (1) User Manual CD, and one (1) Quick Start Guide
 
2. Does the Belkin F1DC101H console cable have a replacement part number?

The Belkin F1DC101H console cable does NOT have a replacement part number.  You may contact the Belkin Customer Support for lost or damaged console cables.

3. How do you resolve keyboard, mouse or video issues while using the KVM?
 
To resolve the issues while using the KVM, you need to reseat the KVM.  To learn how, click here.

OTHER KVM AND BUSINESS DEVICES
 
1. Can you daisy chain a Single User PRO3 to an SMB or IP KVM?
 
Yes, the Single User PRO3 KVMs can be daisy chained to a Single User SMB or Single User IP KVM.  However if you are using an IP KVM, it must reside in Bank 00 while the Belkin PRO3 KVMs must reside in subsequent banks underneath the IP KVM (example: Bank 01, Bank 02, and so on).
 
2. Can you daisy chain a Single User SMB Cat5 KVM (non-IP) to an IP KVM?
 
Yes, the Single User SMB Cat5 KVMs can be daisy chained to an IP KVM, but the IP KVM must reside in Bank 00 while the SMB Cat5 KVMs or Belkin PRO3 KVMs must reside in subsequent banks underneath the IP KVM (example: Bank 01, Bank 02, and so on).  
 
NOTE:  Dual User SMB Cat5 KVMs (Belkin F1DP216A and F1DA232A) cannot be daisy chained to another KVM.
 
3. Does the Belkin PRO3 support Enhanced PS/2 Mouse Reset via hotkeys?
 
No, the Belkin PRO3 does not support Enhanced PS/2 Mouse Reset via hotkeys.
 
4. Does the Belkin PRO3 support Full-Time Active EDID?
 
No, the Belkin PRO3 does not support Full-Time Active EDID.
 
5. Do the Belkin F1DA104Z, F1DA104Z-B, F1DA104Z-BU, F1DN102D, F1DN104D, F1DN102U, F1DN104U, F1DN102B, F1DN102C, F1DN104B, F1DN104C, F1DN104E and F1DN104F come with a mounting bracket?
 
No, but there is an optional mounting bracket, SKU # F1D005.  The mounting bracket for SKU # F1D006 and F1D008 can be purchased separately.
 
6. Can I purchase a power supply for the Belkin F1DA104Z, F1DA104Z-B, F1DA104Z-BU, F1DA108Z, F1DA108Z-B, F1DA108Z-BU, F1DA116Z, F1DA116Z-B and F1DA116Z-BU KVMs?
 
Yes, you can order the Belkin F1D108-PWR.
 
7. Can I purchase a power supply for the Belkin F1DP108A, F1DP108A-BU, F1DP116A and F1DP116A-BU KVMs?
 
Yes, you can order the Belkin F1DP001-PWR.

8. What comes in the box of the Belkin F1DA108Z, F1DP108A-BU, F1DA116Z-B, F1DN104E, F1DP116A, F1DP116G-BU, F1DA104Z-BU, F1DA104Z-B, F1DA104Z, F1DA116Z, F1DP116A-BU, F1DP116G, F1DP108A and F1DA116Z-BU KVMs?
 
F1DA108Z – One (1) 8-Port VGA / PS2 / USB KVM, one (1) 12V / 1 Amp Power Supply, one (1) Flash Cable, four (4) Rubber Feet (uninstalled), one (1) Mounting Bracket Kit with Screws, one (1) User Manual, and one (1) Quick Start Guide
 
F1DP108A-BU   – One (1) 8-Port VGA / PS2 KVM, one (1) 6 V/1.5 Amp Power Supply, one (1) US Power Cord, one (1) DB9 to RJ11 Flash Cable, four (4) Rubber Feet (uninstalled), one (1) Mounting Bracket Kit with Screws, one (1) User Manual, one (1) Quick Start Guide, eight (8) VGA / USB SIMs, and eight (8) 6 ft. Blue Cat5e Cables
 
F1DA116Z-B – One (1) 16-Port VGA / PS2 / USB KVM, one (1) 12V / 1 Amp Power Supply, one (1) Flash Cable, four (4) Rubber Feet (uninstalled), one (1) Mounting Bracket Kit with Screws, one (1) User Manual, one (1) Quick Start Guide, and eight (8) Dual VGA / PS2 Cables
 
F1DN104E – One (1) 4-Port Dual Head DVI-I / PS2 / USB KVM, one (1) 12 V / 1.5 Amp Power Supply, 10 Color Chips, 12 Port Naming Labels, four (4) Rubber Feet (uninstalled), one (1) User Manual, and one (1) Common Criteria Statement
 
F1DP116A – One (1) 16-Port VGA / PS2 KVM, one (1) 6 V/1.5 Amp Power Supply, one (1) US Power Cord, one (1) DB9 to RJ11 Flash Cable, four (4) Rubber Feet (uninstalled), one (1) Mounting Bracket Kit with Screws, one (1) User Manual, and one (1) Quick Start Guide
 
F1DP116G-BU   – One (1) 16-Port VGA / PS2 KVM, one (1) US Power Cord, one (1) Mounting Bracket Kit with Screws, one (1) DB9 to RJ45 Serial Cable, one (1) DB9 to RJ11 Flash Cable, four (4) Rubber Feet (uninstalled), one (1) User Manual, one (1) Quick Start Guide, 16 VGA / USB SIMs, and 16 6 ft. Blue Cat5e Cables
 
F1DA104Z-BU – One (1) 4-Port VGA / PS2 / USB KVM, one (1) 12 V / 1 Amp Power Supply, one (1) Flash Cable, four (4) Rubber Feet (uninstalled), one (1) User Manual, one (1) Quick Start Guide, and two (2) Dual VGA / USB Cables
 
F1DA104Z-B – One (1) 4-Port VGA / PS2 / USB KVM, one (1) 12 V / 1 Amp Power Supply, one (1) Flash Cable, four (4) Rubber Feet (uninstalled), one (1) User Manual, one (1) Quick Start Guide, and two (2) Dual VGA / PS2 Cables
 
F1DA104Z – One (1) 4-Port VGA / PS2 / USB KVM, one (1) 12 V / 1 Amp Power Supply, one (1) Flash Cable, four (4) Rubber Feet (uninstalled), one (1) User Manual, and one (1) Quick Start Guide
 
F1DA116Z – One (1) 16-Port VGA / PS2 / USB KVM, one (1) 12 V / 1 Amp Power Supply, one (1) Flash Cable, four (4) Rubber Feet (uninstalled), one (1) Mounting Bracket Kit with Screws, one (1) User Manual, and one (1) Quick Start Guide
 
F1DP116A-BU   – One (1) 16-Port VGA / PS2 KVM, one (1) 6 V/ 1.5 Amp Power Supply, one (1) US Power Cord, one (1) DB9 to RJ11 Flash Cable, four (4) Rubber Feet (uninstalled), one (1) Mounting Bracket Kit with Screws, one (1) User Manual, one (1) Quick Start Guide, 16 VGA / USB SIMs, and 16 6 ft. Blue Cat5e Cables
 
F1DP116G – One (1) 16-Port VGA / PS2 KVM, one (1) US Power Cord, one (1) Mounting Bracket Kit with Screws, one (1) DB9 to RJ45 Serial Cable, one (1) DB9 to RJ11 Flash Cable, four (4) Rubber Feet (uninstalled), one (1) User Manual, and one (1) Quick Start Guide
 
F1DP108A – One (1) 8-Port VGA / PS2 KVM, one (1) 6 V/1.5 Amp Power Supply, one (1) US Power Cord, one (1) DB9 to RJ11 Flash Cable, four (4) Rubber Feet (uninstalled), one (1) Mounting Bracket Kit with Screws, one (1) User Manual, and one (1) Quick Start Guide
 
F1DA116Z-BU – One (1) 16-Port VGA / PS2 / USB KVM, one (1) 12 V / 1 Amp Power Supply, one (1) Flash Cable, four (4) Rubber Feet (uninstalled), one (1) Mounting Bracket Kit with Screws, one (1) User Manual, one (1) Quick Start Guide, and eight (8) Dual VGA / USB Cables
 
9. How do you push the DDC to all targets on the Belkin Pro3 KVM?
 
To push the DDC to all targets on the Belkin PRO3 KVM, press Scroll Lock + Scroll Lock + A keys.
 
10. What is the maximum refresh rate supported on the DVI and VGA SOHO KVMs as well as the VGA Pro3?
 
The refresh rate of VGA serial product is 800x600 120 Hz, 2048x1536 60 Hz.  The DVI serial product is 1920 x 1080 at 120 Hz and 2560 x 1600 at 60 Hz.
 
11. What are the KVM PP3.0 product models?
 
The following skus are the PP3.0 product models:
  • F1DN104B-3
  • F1DN104E-3
  • F1DN104C-3
  • F1DN104F-3
  • F1DN108C-3
  • F1DN116C-3
  • F1DN108F-3
  • F1DN104P-3
  • F1DN104W-3
  • F1DN104Q-3
  • F1DN104K-3
  • F1DN108K-3
  • F1DN204M-3
  • F1DN102K-3
  • F1DN102F-3
  • F1DN102N-3
  • F1DN102V-3

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