For additional support beyond the Complimentary Assisted Technical Support time period or for assistance on advanced features beyond basic support, please call 877-318-6620.
Direct Connect is designed for in warranty customers who desire expedited setup or issue resolution while taking a more “hands off” approach to their tech support call. This single incident offering is perfect for those customers who don’t want to, or who have difficulty, doing the actions requested by the agent. This offering includes:
Direct Connect Unlimited* is designed for those in warranty customers who desire expedited setup or issue resolution while taking a more “hands off” approach to their tech support call. This offering allows unlimited* remote sessions, perfect for those customers who desire to have the comfort of knowing they can contact us and have additional remote sessions for the remaining length of their products limited hardware warranty. This offering includes:
* = Unlimited means the customer receives unlimited remote sessions during the remaining time of the Limited Hardware Warranty time period. Once the product is out of its Limited Hardware Warranty, Direct Connect Unlimited expires as well.
Talk with one of our expert phone technicians. They’ll help you set up or troubleshoot your home network over the phone. We’ll make our best effort to resolve your problem.
Restrictions Apply. For more information, or to purchase, please call 877-318-6620.
Have you ever thought of that perfect question just after you hang up with the service technician? With Phone Connect-6, that’s not a problem. Phone Connect-6 lets you make up to 6 support phone calls within a six-month period (whichever comes first). That means you can call back up to five times within six months for no additional charge.
Belkin Limited Warranty covers your Belkin Product against defects in materials and workmanship with Complimentary Assisted Technical Support for basic support to get your hardware up and running. Complimentary Assisted Technical Support includes technical support (by phone) and live chat (through your computer).