{ "action": "Product-GetPDPSupportArticles", "queryString": "pid=WSP090", "locale": "en_VN", "productModel": { "code": "WSP090", "name": "WiFi Smart Outdoor Plug", "supportArticles": [ { "articleNum": "316949", "categories": "|Installation|", "keywords": "316949, how to, move, migrate, Wemo App, Wemo Accounts, steps, instruction, instructions, about, info, information, moving, device, devices, Wemo, Wemos, link, linking, link to, account, accounts, old, new, banner, blue,  I’ll Do This Later, Log In, Create An Account", "lang": "en_US", "products": "|F7C027|F7C029fc-DIR|F7C030|F7C043|F7C059|F7C063|WDS060|WLS040|WLS0403|WSP080|WSP090|F7C033|F7C045|F7C046|F7C047|F7C048|F7C049|F7C050|F7C029fc-BIR|F7C029ca|F7C029ea|F7C029fc|F7C029uk|", "rank": 1, "title": "How to move my existing Wemo installation to a Wemo Account", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "If you have an existing Wemo® installation before Wemo Accounts were made available, you will have the option to continue using your Wemo devices without an account or you can move it to a Wemo Account when starting the Wemo App.  To do this, you must use a smartphone or tablet that was used to control your Wemo devices before Wemo Accounts were available.

Your Wemo devices' functionality will not be affected should you choose not to move to a Wemo Account.  However, for added security, improved reliability and ease-of-use features, moving to a Wemo Account is highly recommended.  For instructions on how you can do this, follow the steps below.
 \n
 
Before you begin\n\n\n \n\n
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Step 1:  Open the Wemo App.

The Wemo App will introduce you to Wemo Accounts and provide you with the following options:

1.  Log In - Log in to an existing Wemo Account  
2.  Create An Account - Create a new Wemo Account
3.  I’ll Do This Later - Continue using your Wemo devices without a Wemo Account
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NOTE:  The Wemo App will prompt you to create a Wemo Account in three days, and then weekly after that.  You can continue using your Wemo devices without an account by tapping I’ll Do This Later, or until someone else links your Wemo devices to a Wemo Account. 
\n\n

Step 2:  Tap the blue banner at the bottom to continue. 
 
\n\n
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Step 3:  Tap on Link to Account.  

NOTE:  If you do not recognize the Wemo devices on the list, tap on These aren’t my Wemos to cancel.
 
\n\n
\"User-added
", "version": "=J1377120278" }, { "articleNum": "229104", "categories": "|About_your_product|", "keywords": "229104, Wemo, App, iOS, settings, rules, devices, device list, App Store, Wemo App, Wemo Account, Devices section, Wemo Rules, Settings, More section, overview, Google Home, Apple Homekit, Amazon Alexa, account, Wemo devices, control, multiple locations, network", "lang": "en_US", "products": "|F5Z0340|F7C027|F7C028|F7C029fc-DIR|F7C030|F7C043|F7C059|F7C063|F7C074|WDS060|WLS040|WLS0403|WSP070-JP|WSP080|WSP090|72627|73661|73674|73698|73699|73700|F5Z0489|F5Z0538vf|F5Z0596|F5Z0597|F5Z0598|F7C031zh|F7C033|F7C045|F7C046|F7C047|F7C048|F7C049|F7C050|F7C029fc-BIR|F7C029ca|F7C029ea|F7C029fc|F7C029uk|", "rank": 1, "title": "Meet the Wemo App for iOS", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "The Wemo App lets you control your home appliances and electronics through your Wemo® devices using an iPhone® or iPad®.  Whether you want to turn OFF a light from bed, turn ON a fan from the couch or make sure your lights are ON before you come home at night, the Wemo App will work for you.
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NOTE:  Your Wemo device must be successfully set up before you can configure it using the Wemo App.  To learn how, click here.
 
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What can you do with it?
 
You Make The Rules

The Wemo App allows you to set Rules for your Wemo devices to follow, such as turning ON the lights in the evening so you never come home to a dark house again.
 
Control It Remotely

Using your Wemo Account, you can turn ON your Wemo from anywhere as long as you are connected to the internet.  If you do not have an Account yet, you will need to create one.  For instructions, click here.
 \n\n
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How can I get it?
 
You can download the Wemo App for free on the App Store® where you can also find reviews and up-to-date information on compatibility.
 \n\n
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App Features
 
The Devices section
 
The Devices section is where you manage your Wemo devices.  This section of your Wemo App is where all devices linked to your Wemo Account are located.  You can check the status, turn your devices ON and OFF, as well as control and make changes to your Wemo devices on this screen.  To know more, click here.

NOTE:  Some routers have maximum number of supported devices or their network may limit the number of Wemo devices that can connect.  Therefore, you may see other devices disconnect from your network.
 \n
\"User-added
 
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The Rules list
\n  
Another feature of your Wemo is the ability to create Rules to automate its functionality.  Using the Wemo App, you can create Rules for your Wemo device to follow.  All the enabled and disabled Rules you have created for your Wemo devices will be listed here.  To learn more, click here.
 \n\n
\"User-added
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NOTE:  If you are using the Apple® Home app to manage Wemo devices that support HomeKit™, it is recommended to manage Rules using only one app.   This will ensure that you don't run into Rule conflicts.  To learn more about Wemo Rules, click here.
 
The More section
 
The More section of the Wemo App is where you can make changes to your Wemo Account, check device information, find tutorials, and connect to third-party services such as Google Home™, Apple HomeKit and Amazon, Alexa.\n\n
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Got questions?  We’ve got answers!
 
Q:  Do I need the Wemo App running all the time for my Wemo devices to work?
A:  No.  The Wemo App is only needed when you want to make a change to the Wemo or to control a Wemo via Wi-Fi or remote.
 
Q:  Can I control Wemo through a web interface?
A:  No. 
 
Q:  Can I use one Wemo App to control multiple locations?
A:  Yes.  A single Wemo App can control Wemo devices in multiple locations linked to the Wemo Account.


Related Articles:

Meet the Wemo App for Android
What to do if the Wemo device is not in the Wemo App
Common issues with Wemo devices
What is a Wemo Account
Wemo Accounts Frequently Asked Questions", "version": "=J1377120278" }, { "articleNum": "316902", "categories": "|Advance_Configuration|", "keywords": "316902, Wemo user account, Wemo Account, Wemo App, My Account, emails from wemo, wemo emails, promotional email, promotions, opt-in emails, opt-out emails, change email settings, non-security, privacy policy", "lang": "en_US", "products": "|F7C027|F7C029fc-DIR|F7C030|F7C043|F7C059|F7C063|WDS060|WLS040|WLS0403|WSP080|WSP090|F7C033|F7C045|F7C046|F7C047|F7C048|F7C049|F7C050|F7C029fc-BIR|F7C029ca|F7C029ea|F7C029fc|F7C029uk|", "rank": 1, "title": "How to change Wemo promotional email settings", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "When creating your Wemo Account you are given the option to opt-in to receiving emails from Wemo® for upcoming promotions, information about new products and invitations to test beta software and products.  If you later decide that you would like to opt-in or opt-out of receiving these emails, you can change it through the Wemo App.

NOTES:\n\n \n\n
Step 1:  Log in to your Wemo Account.  To know how, click here.
 
\n\n
\"User-added
 
\n\n
Step 2:  On the Devices section, tap on More.  

NOTE:  If you are using an Android™ device, tap on the gear icon located at the upper-left corner of the Wemo App.
\n\n

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Step 3:  Under My Account, tap on your account.
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Step 4:  Toggle the slider next to Emails from Wemo to opt-in or opt-out of receiving promotional emails.
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\"User-added
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 \n
\"User-added
 
\n\n
NOTE:  Your Wemo device must be successfully set up before you can configure it using the Wemo App.  To learn how, click here.
\n  \n\n
\n
\n  
What can you do with it?
 
You Make The Rules

The Wemo App allows you to set Rules for your Wemo devices to follow such as turning ON the lights in the evening so you never come home to a dark house again.
 
Control It Remotely

Using your Wemo Account, you can turn ON your Wemo from anywhere as long as you are connected to the internet.  If you do not have an Account yet, you will need to create one.  For instructions, click here.
 \n
\n
\n  
How can I get it?
 
You can download the Wemo App for free on Google Play™ where you can also find reviews and up-to-date information on compatibility.
 \n\n
\"User-added 
\n  \n\n
\n
\n  
App Features
 
The Devices section
 
The Devices section is where you manage your Wemo devices.  This section of your Wemo App is where all devices linked to your Wemo Account are located.  You can check the status, turn your devices ON and OFF, as well as control and make changes to your Wemo devices on this screen.  To know more, click here.

NOTE:  Some routers have maximum number of supported devices or their network may limit the number of Wemo devices that can connect.  Therefore, you may see other devices disconnect from your network.
 \n\n
\"User-added 
 
\n\n
The Rules List
\n  
Another feature of your Wemo is the ability to create Rules to automate its functionality.  Using the Wemo App, you can create Rules for your Wemo device to follow.  All the enabled and disabled Rules you have created for your Wemo devices will be listed here.  To learn more, click here.
 \n\n
\"User-added 
\n
The More section
 
Tapping on the \"User-added icon at the top-right side of the Devices page will take you to the More section of your Wemo App.  There are multiple options for you to work with for your Wemo network:\n\n
 \n\n\n
 
\n
\n \n\n
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Got questions?  We’ve got answers!
 
Q:  Do I need the Wemo App running all the time for my Wemo devices to work?
A:  No, the Wemo App is only needed when you want to make a change to the Wemo or to control a Wemo via Wi-Fi or remote.
 
Q:  Can I control Wemo through a web interface?
A:  No. 
 
Q:  Can I use one Wemo App to control multiple locations?
A:  Yes.  A single Wemo App can control Wemo devices in multiple locations linked to the Wemo Account.
 

Related Articles:

Meet the Wemo App for iOS
Getting to know the Wemo rules
What is a Wemo Account
Wemo Accounts Frequently Asked Questions", "version": "=J1377120278" }, { "articleNum": "316905", "categories": "|Log_in_Password|", "keywords": "316905, How to, change, Wemo Account password, password, changing, to change, about, account, forgot, forget, forgot password, don't know, do not know, Wemos, Wemo, accounts, logged out, changed", "lang": "en_US", "products": "|F7C027|F7C029fc-DIR|F7C030|F7C043|F7C059|F7C063|WDS060|WLS040|WLS0403|WSP080|WSP090|F7C033|F7C045|F7C046|F7C047|F7C048|F7C049|F7C050|F7C029fc-BIR|F7C029ca|F7C029ea|F7C029fc|F7C029uk|", "rank": 1, "title": "How to change your Wemo Account password", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "Changing your Wemo® Account password is easy and can be done through the Wemo App.  To change your password, you must first be logged in to your Wemo Account.

If you are logged out of your account and have forgotten your password, click here for help on resetting it.

NOTE:  Steps and images may vary depending on your device's operating system.  In the examples below, an iOS device is used. 
 \n
Step 1:  Launch the Wemo App and log in to your account.  For instructions, click here.

Step 2:  Tap on More.

NOTE:  If you are using an Android™ device, tap on the gear icon located at the upper-left corner of the Wemo App.
 
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Step 3:  Under My Account, tap on the account that's currently logged in.  
 
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Step 4:  Tap on Password.
 
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Step 5:  Enter your existing Wemo Account password and tap Next to continue.
 
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NOTE:  If you have forgotten your password, tap Forgot Password to have a password reset email sent to you.

Step 6:  Enter a new password.  The password must be at least 10 characters in length.  Tap Save when you are ready.
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\"User-added
 
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Once your new password is saved, you will be taken back to the Account Settings page and presented with a confirmation message.
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You have now changed your Wemo Account password.
", "version": "=J1377120278" } ] }, "template": "pdpSupportArticles", "success": true, "renderedTemplate": "
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Common Questions

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\n Need more help?\n \n Visit the full support page\n \n

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