{ "action": "Product-GetPDPSupportArticles", "queryString": "pid=WSP080", "locale": "en_VN", "productModel": { "code": "WSP080", "name": "WiFi Smart Plug", "supportArticles": [ { "articleNum": "316952", "categories": "|About_your_product|", "keywords": "316952, Wemo Account, accounts, more, about, information, how, works, working, what to do, requirements, benefit, requirement, benefits, free, access, control, multiple, location, locations, control, controls, email address, link, linking, linked, Wemo, Wemos, Wemo devices, privacy, GDPR, CCPA", "lang": "en_US", "products": "|F7C027|F7C029fc-DIR|F7C030|F7C043|F7C059|F7C063|WDS060|WLS040|WLS0403|WSP080|WSP090|F7C033|F7C045|F7C046|F7C047|F7C048|F7C049|F7C050|F7C029fc-BIR|F7C029ca|F7C029ea|F7C029fc|F7C029uk|", "rank": 1, "title": "What is a Wemo Account", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "Wemo® Accounts is a new and more secure way to access and control your Wemo devices.  It allows you to password-protect your Wemo devices and manage who has access to them.  On top of enhanced security, Wemo Accounts improves the reliability of your Wemos as well as the ability to control multiple locations from a single smartphone or tablet.
 \n

How does it work?

Using your email address, you can create a FREE Wemo Account and associate your Wemo devices with this account.  Once linked to an account, you can access all of your Wemo devices from anywhere at any time simply by signing in to the Wemo App.  You no longer have to worry about changing out a phone or tablet and losing access to your Wemos.
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What benefits do I get with using a Wemo Account?
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Do I have to use a Wemo Account?

A Wemo Account is required to set up new Wemo devices.  Wemo users with existing Wemo installations set up prior to Wemo Accounts can continue using their existing devices without a Wemo Account.  However, creating a Wemo Account and moving your devices to it is highly recommended.
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Are you just trying to collect my information?

Here at Wemo, we respect your privacy and follow all guidelines laid out under both General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) regulations.  The following information is necessary for creating a Wemo Account:\n\n\n
Please refer to our privacy notice for more information at https://www.wemo.com/privacy-notice/.
 ", "version": "=H0988320113" }, { "articleNum": "316629", "categories": "|About_your_product|", "keywords": "316629, Wemo user account, Wemo Account, Wemo device, Wemo Accounts, Wemo devices, features, setup, install wemo, Wemo App, create account, activate account, install, link device, third-party partners, wemo installation, faq, Account Settings, Devices section, Edit, More, log in, log out, Wemo rules, rules, promotional email, Wemo name, Wemo password, close account", "lang": "en_US", "products": "|F7C027|F7C029fc-DIR|F7C030|F7C043|F7C059|F7C063|WDS060|WLS040|WLS0403|WSP080|WSP090|F7C033|F7C045|F7C046|F7C047|F7C048|F7C049|F7C050|F7C029fc-BIR|F7C029ca|F7C029ea|F7C029fc|F7C029uk|", "rank": 1, "title": "Wemo Accounts User Guide", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "Wemo® Accounts is a new and a more secure way to access and control your Wemo devices.  It allows you to password-protect your Wemo devices and manage who has access to them.  On top of enhanced security, Wemo Accounts improves the reliability of your Wemos as well as the ability to control multiple locations from a single smartphone or tablet. \n

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Basic Information

What is a Wemo Account
Wemo Accounts Frequently Asked Questions
Do I have to move my existing Wemo installation to a Wemo Account

Wemo Account Setup

How to create a Wemo Account
How to confirm and activate a new Wemo Account

Using Wemo Accounts

How to move my existing Wemo installation to a Wemo Account
How to link Wemo devices to your Wemo Account
Adding Wemo Smart LED Bulbs to your Wemo installation
Why is the Wemo App asking to reconnect to third party Partners
How to log into a Wemo Account
How to log out of a Wemo Account
Using Rules with Wemo Accounts
How to change Wemo promotional email settings
How to change the email address of your Wemo Account
How to change the Name of your Wemo Account
How to change your Wemo Account password
I forgot my Wemo Account Password
How to close a Wemo Account", "version": "=H0988320113" }, { "articleNum": "317602", "categories": "|Log_in_Password|", "keywords": "317602, Wemo account, Wemo accounts, Wemo, email, email address, account, password, Wemo email, already have account, F7C027, F7C029, F7C030, F7C043, F7C059, F7C063, WDS060, WLS040, WLS040-APL, WLS0403, WLS0403-APL, WSP080, WSP090, F7C033, F7C045, F7C046, F7C047, F7C048, F7C049, F7C050", "lang": "en_US", "products": "|F7C027|F7C029fc-DIR|F7C030|F7C043|F7C059|F7C063|WDS060|WLS040|WLS0403|WSP080|WSP090|F7C033|F7C045|F7C046|F7C047|F7C048|F7C049|F7C050|F7C029fc-BIR|F7C029ca|F7C029ea|F7C029fc|F7C029uk|", "rank": 1, "title": "I already gave Wemo my email. Don’t I have an account already?", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "The email address you entered when you first used the Wemo app was not paired with a password and was only used to send you product-related emails.  Since May 26, 2020 (app release 1.25), when Wemo® moved to an accounts-based platform, we use your email address and password to protect your Wemo home from unauthorized users.  

Please create an account to continue enjoying the Wemo app.  You may use the same email address that you provided before.

How to create a Wemo Account


Related Article:

Wemo Accounts User Guide", "version": "=H0988320113" }, { "articleNum": "316951", "categories": "|Installation|", "keywords": "316951, Wemo Accounts, time zone, Wemo, Wemo App, change, changing, time, zone, selection, update, rule, rules, function, functions, location, locations, new location, prompt, link, links, linking", "lang": "en_US", "products": "|F7C027|F7C029fc-DIR|F7C030|F7C043|F7C059|F7C063|WDS060|WLS040|WLS0403|WSP080|WSP090|F7C033|F7C045|F7C046|F7C047|F7C048|F7C049|F7C050|F7C029fc-BIR|F7C029ca|F7C029ea|F7C029fc|F7C029uk|", "rank": 1, "title": "Using Rules with Wemo Accounts", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "Your Wemo® Account allows you to have Wemo devices in multiple locations linked to a single account.  All these devices can now reside in different locations but can still be controlled from a single Wemo App.

Wemo Rules are now linked to your Wemo Account.  A copy of the rules is stored in your account on the Wemo Cloud Server.  Whenever you add a new Wemo device to your Wemo Account, or log into your account on a new smartphone or tablet, a copy of the rules is pushed to your Wemo App or device from the cloud.

Your Wemo Account is also linked to a geographical time zone based upon the first location where the account was created and the Wemo devices it was set up on.  This means that all Wemo devices linked to your account will share the same time zone data regardless of their physical location.  If you add Wemo devices at other locations or link other locations to your Wemo Account, they will all be set to the same time zone as your initial network.

NOTE:  Wemo App images may vary depending on your device's operating system.  In the examples below, an iOS device is used. 
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How do I know what time zone my Wemos are using?

When creating a rule for a Wemo device, your Wemo App will prompt you with the time zone in use.
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Can I change the time zone being used?

Yes, you can.  When in the rule creation screen, you will see the time zone being used.\n\n
 
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To search for a new location, type your preferred city in the search field and tap search. 
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After you select a city from the menu, you will be taken back to the time selection screen for your rule.  The time zone will update after you choose the time you want for the rule to function.  Tap Done to continue.
 \n

How does this impact the rules that are currently running? 

Rules will run based on the time zone set for your Wemo Account.  If you have Wemo devices located in different time zones, you will need to adjust your rules accordingly.

Sample Scenario:

Your Wemo Account time zone is set to Los Angeles (PST) which is GMT-8, and you are trying to create a rule for a Wemo located in New York (EST) which is GMT-5.  You want this rule to run at 6 PM New York time.

Solution:

You will need to set your Wemo device to run 3 hours earlier due to the 3-hour time difference from New York and Los Angeles.  Setting the rule to run at 3 PM PST (Los Angeles Time) will cause the rule to run at 6 PM EST (New York Time).", "version": "=H0988320113" }, { "articleNum": "8218", "categories": "|Installation|", "keywords": "8218, set up, setup, install, installing, F5Z0340, F7C027, F7C028, F7C029, F7C030, F7C043, F7C059, F7C063, 72627, 73661, 73674, 73699, F5Z0489, F5Z0596, F5Z0597, F5Z0598, F7C031, WEMO Smart Products, F7C033, F7C045, F7C046, F7C047, F7C048, F7C049, F7C050, F7C074, Wemo on, Setting up, WeMo, setting up WeMo, set up WeMo, wemo setup, WSP070, WLS0403, WLS040, WDS060, WSP080, WSP090, How to set up my Wemo, How to set up, setting wemo, set up Wemo, setting up wemo, setting up, Wemo, installing Wemo, Wemo WiFi Smart Plug", "lang": "en_US", "products": "|F7C027|F7C028|F7C029fc-DIR|F7C030|F7C043|F7C059|F7C063|F7C074|WDS060|WLS040|WLS0403|WSP080|WSP090|72627|73661|73674|73699|F5Z0489|F5Z0596|F5Z0597|F5Z0598|F7C031zh|F7C033|F7C045|F7C046|F7C047|F7C048|F7C049|F7C050|F7C029fc-BIR|F7C029ca|F7C029ea|F7C029fc|F7C029uk|F4U055|", "rank": 1, "title": "Wemo Setup", "type": "Troubleshooting and Tutorials", "latestLink": null, "hyperlink": null, "body": "Before you begin with setting up your Wemo® device, here are a few things to consider:
 \n\n\n
 
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Click on the appropriate link below to learn how to set up your Wemo.

Setting up Wemo devices that do not support Apple HomeKit
Setting up Wemo devices that support Apple HomeKit
Setup instructions for specific Wemo devices
 

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Setting up Wemo devices that do not support Apple HomeKit\n\n

 

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Step 1:  Launch the Wemo app and tap Log In.  To learn how to log into your Wemo account, click here.

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Step 2:  Once you are logged in, you will be redirected to the Devices list.  This screen will show the existing Wemo devices linked to your account.
 

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If you don’t have existing Wemo devices, you’ll be routed to this page instead. 

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Step 3:  Open the Wi-Fi Settings on your phone and connect to the default Wemo WiFi.
 

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Step 4:  Once connected, open the Wemo app again.

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Step 5:  Give your Wemo a name and tap Next.
 

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Step 6:  Select your home WiFi and enter the WiFi password when prompted.
 

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The Wemo device will try to connect to your WiFi.  
 

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Once it’s connected, the app will discover the Wemo devices.
 

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Once setup is complete, you will be redirected to the Devices list where you can control your Wemo devices.
 

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Setting up Wemo devices that support Apple HomeKit

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Step 1:  Launch the Wemo app and tap Log In.  To learn how to log into your Wemo account, click here.
 

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Step 2:  Tap on the \"User-added icon.

QUICK TIP:  This screen will show the existing Wemo devices linked to your account.  
 

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If you don’t have existing Wemo devices, tap Add a New Wemo.
 

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Step 3:  Choose the type of Wemo device that you want to set up.
 

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Step 4:  Select the Wemo device that you’d like to set up.
 

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Step 5:  Tap It’s Plugged In.
 

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If you are installing a Wemo Light Switch, tap Yes, It’s Installed.
 

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Step 6:  Check the light on your Wemo.  Once the light on the side of the Wemo device begins to flash orange and white, tap It’s Ready for Setup.
 

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For Wemo Light Switch, tap It’s Blinking Blue.
 

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Step 7:  Locate the HomeKit code sticker on your Wemo device.  Once you’ve found the code, tap I Found It. 
 

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For Wemo Light Switch, it shows up like this.  Tap Continue With Setup.
 

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Step 8:  To scan your HomeKit code, tap Let’s Scan.
 

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Step 9:  Scan the HomeKit code.
 

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NOTE:  You can also tap Don’t Have a Code or Can't Scan? and then tap Enter code to enter the code manually.

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Wait until the Accessory has been added. 
 

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Step 10:  Customize the name, set the Room location and change the Type of your Wemo device.  Tap Done once finished.
 

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Once your Wemo device has been added successfully to the network, you will be redirected to the Devices list.
 

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Setup instructions for specific Wemo devices

For instructions on how to set up each of your Wemo device, click on the links below.  You can also click on the device image to view its Support page.
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Wemo WiFi Smart Light Switch, WLS040
\t\t\tFor Android
\t\t\tFor iOS
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Wemo Smart Light Switch 3-Way, WLS0403
\t\t\tFor Android
\t\t\tFor iOS
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\t\t\t\"User-added
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\t\t\t\"User-added
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\"User-added
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\t\t\t\"User-added
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Wemo WiFi Smart Dimmer, WDS060
\t\t\tFor Android
\t\t\tFor iOS
\n\t\t\t		\n\t\t\t\n\t\t\t
\n\t\t\t
 
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\"User-added
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\"User-added
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\t\t\t\"User-added
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\t\t\t\"User-added
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Wemo WiFi Smart Plug, WSP080
\t\t\tFor Android
\t\t\tFor iOS
\n\t\t\t
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\t\t\t\"User-added
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Wemo WiFi Smart Outdoor Plug, WSP090
\t\t\tFor Android
\t\t\tFor iOS

\n\t\t\t		\n\t\t\t

Wemo Motion, F7C028

\n\t\t\t
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\t\t\t\"User-added
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\n\t\t\t		\n\t\t\t
 
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\"User-added
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\n\n\t\t\t
\"User-added
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\"User-added
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\n\t\t\t\n\t\t\tHolmes® Smart Air Purifier with Wemo, F7C049
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\"User-added
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\"User-added
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\"User-added
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\"User-added
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\"User-added
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\t\t\t\"User-added
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\n\t\t\t\n\t\t\tHolmes® Extra-Large Room Smart Heater with Wemo, F7C047
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\"User-added
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Crock-Pot® Smart Slow Cooker with Wemo, F7C045Holmes® Smart Humidifier with Wemo, F7C046

\t\t\t\"User-added
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", "version": "=H0988320113" } ] }, "template": "pdpSupportArticles", "success": true, "renderedTemplate": "
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Common Questions

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\n Need more help?\n \n Visit the full support page\n \n

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