{ "action": "Product-GetPDPSupportArticles", "queryString": "pid=WDS060", "locale": "en_VN", "productModel": { "code": "WDS060", "name": "WiFi Smart Dimmer", "supportArticles": [ { "articleNum": "316949", "categories": "|Installation|", "keywords": "316949, how to, move, migrate, Wemo App, Wemo Accounts, steps, instruction, instructions, about, info, information, moving, device, devices, Wemo, Wemos, link, linking, link to, account, accounts, old, new, banner, blue,  I’ll Do This Later, Log In, Create An Account", "lang": "en_US", "products": "|F7C027|F7C029fc-DIR|F7C030|F7C043|F7C059|F7C063|WDS060|WLS040|WLS0403|WSP080|WSP090|F7C033|F7C045|F7C046|F7C047|F7C048|F7C049|F7C050|F7C029fc-BIR|F7C029ca|F7C029ea|F7C029fc|F7C029uk|", "rank": 1, "title": "How to move my existing Wemo installation to a Wemo Account", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "If you have an existing Wemo® installation before Wemo Accounts were made available, you will have the option to continue using your Wemo devices without an account or you can move it to a Wemo Account when starting the Wemo App.  To do this, you must use a smartphone or tablet that was used to control your Wemo devices before Wemo Accounts were available.

Your Wemo devices' functionality will not be affected should you choose not to move to a Wemo Account.  However, for added security, improved reliability and ease-of-use features, moving to a Wemo Account is highly recommended.  For instructions on how you can do this, follow the steps below.
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Before you begin\n\n\n \n\n
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Step 1:  Open the Wemo App.

The Wemo App will introduce you to Wemo Accounts and provide you with the following options:

1.  Log In - Log in to an existing Wemo Account  
2.  Create An Account - Create a new Wemo Account
3.  I’ll Do This Later - Continue using your Wemo devices without a Wemo Account
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NOTE:  The Wemo App will prompt you to create a Wemo Account in three days, and then weekly after that.  You can continue using your Wemo devices without an account by tapping I’ll Do This Later, or until someone else links your Wemo devices to a Wemo Account. 
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Step 2:  Tap the blue banner at the bottom to continue. 
 
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Step 3:  Tap on Link to Account.  

NOTE:  If you do not recognize the Wemo devices on the list, tap on These aren’t my Wemos to cancel.
 
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", "version": "=F1377123215" }, { "articleNum": "316948", "categories": "|Log_in_Password|", "keywords": "316948, how to, log out, logging out, steps, directions, instructions, Wemo Account, step by step, info, information, different account, to log in, Wemo App, Wemo Accounts", "lang": "en_US", "products": "|F7C027|F7C029fc-DIR|F7C030|F7C043|F7C059|F7C063|WDS060|WLS040|WLS0403|WSP080|WSP090|F7C033|F7C045|F7C046|F7C047|F7C048|F7C049|F7C050|F7C029fc-BIR|F7C029ca|F7C029ea|F7C029fc|F7C029uk|", "rank": 1, "title": "How to log out of a Wemo Account", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "By default, your Wemo App will stay logged into the last Wemo® Account you used.  If you want to log in to a different account, you will first need to log out of the current account the Wemo App is logged into.  Follow the steps below to learn how.

NOTE:  Steps and images may vary depending on your device's operating system.  In the examples below, an iOS device is used. 
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Step 1:  Launch the Wemo App and tap More.

NOTE:  If you are using an Android™ device, tap on the gear icon located at the upper-left corner of the Wemo App.
 
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Step 2:  Under My Account, tap on the account that's currently logged in.
 
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Step 3:  Tap Log Out.
 
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Step 4:  Tap on Log Out again to continue, or tap Cancel to go back to the Wemo App.
 
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You can now log into a different Wemo Account by tapping on the Log In button.  For instructions, click here. 
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", "version": "=F1377123215" }, { "articleNum": "316952", "categories": "|About_your_product|", "keywords": "316952, Wemo Account, accounts, more, about, information, how, works, working, what to do, requirements, benefit, requirement, benefits, free, access, control, multiple, location, locations, control, controls, email address, link, linking, linked, Wemo, Wemos, Wemo devices, privacy, GDPR, CCPA", "lang": "en_US", "products": "|F7C027|F7C029fc-DIR|F7C030|F7C043|F7C059|F7C063|WDS060|WLS040|WLS0403|WSP080|WSP090|F7C033|F7C045|F7C046|F7C047|F7C048|F7C049|F7C050|F7C029fc-BIR|F7C029ca|F7C029ea|F7C029fc|F7C029uk|", "rank": 1, "title": "What is a Wemo Account", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "Wemo® Accounts is a new and more secure way to access and control your Wemo devices.  It allows you to password-protect your Wemo devices and manage who has access to them.  On top of enhanced security, Wemo Accounts improves the reliability of your Wemos as well as the ability to control multiple locations from a single smartphone or tablet.
 \n

How does it work?

Using your email address, you can create a FREE Wemo Account and associate your Wemo devices with this account.  Once linked to an account, you can access all of your Wemo devices from anywhere at any time simply by signing in to the Wemo App.  You no longer have to worry about changing out a phone or tablet and losing access to your Wemos.
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What benefits do I get with using a Wemo Account?
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Do I have to use a Wemo Account?

A Wemo Account is required to set up new Wemo devices.  Wemo users with existing Wemo installations set up prior to Wemo Accounts can continue using their existing devices without a Wemo Account.  However, creating a Wemo Account and moving your devices to it is highly recommended.
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Are you just trying to collect my information?

Here at Wemo, we respect your privacy and follow all guidelines laid out under both General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) regulations.  The following information is necessary for creating a Wemo Account:\n\n\n
Please refer to our privacy notice for more information at https://www.wemo.com/privacy-notice/.
 ", "version": "=F1377123215" }, { "articleNum": "316902", "categories": "|Advance_Configuration|", "keywords": "316902, Wemo user account, Wemo Account, Wemo App, My Account, emails from wemo, wemo emails, promotional email, promotions, opt-in emails, opt-out emails, change email settings, non-security, privacy policy", "lang": "en_US", "products": "|F7C027|F7C029fc-DIR|F7C030|F7C043|F7C059|F7C063|WDS060|WLS040|WLS0403|WSP080|WSP090|F7C033|F7C045|F7C046|F7C047|F7C048|F7C049|F7C050|F7C029fc-BIR|F7C029ca|F7C029ea|F7C029fc|F7C029uk|", "rank": 1, "title": "How to change Wemo promotional email settings", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "When creating your Wemo Account you are given the option to opt-in to receiving emails from Wemo® for upcoming promotions, information about new products and invitations to test beta software and products.  If you later decide that you would like to opt-in or opt-out of receiving these emails, you can change it through the Wemo App.

NOTES:\n\n \n\n
Step 1:  Log in to your Wemo Account.  To know how, click here.
 
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Step 2:  On the Devices section, tap on More.  

NOTE:  If you are using an Android™ device, tap on the gear icon located at the upper-left corner of the Wemo App.
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Step 3:  Under My Account, tap on your account.
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Step 4:  Toggle the slider next to Emails from Wemo to opt-in or opt-out of receiving promotional emails.
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Requirements\n
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  Directions
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Step 1:  Launch the Wemo App.

Step 2:  Tap on Create An Account.
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Step 3:  Enter a valid email address and tap Next.  Your account confirmation will be sent to this email.
 
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QUICK TIPS: 
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Step 4:  Enter a password for your Wemo Account.  Tap Next to continue.

NOTE:  The password must be at least 10 characters long.
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Step 5:  Select a name or nickname you want for yourself in your Wemo App.  Tap Next to continue.
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Step 6:  Verify your new Wemo Account through the email you used to set up this account.  For instructions, click here. 
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You can now open the Wemo App and log in through your Wemo Account.
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Common Questions

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\n Need more help?\n \n Visit the full support page\n \n

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" }