{
"action": "Product-GetPDPSupportArticles",
"queryString": "pid=WDS060",
"locale": "en_VN",
"productModel": {
"code": "WDS060",
"name": "WiFi Smart Dimmer",
"supportArticles": [
{
"articleNum": "316903",
"categories": "|Advance_Configuration|",
"keywords": "316903, Wemo Account, Wemo User Account, Wemo App, email account, email address, change email for wemo, change email address, verify email address, resend email, verify email, email password, email, My Account",
"lang": "en_US",
"products": "|F7C027|F7C029fc-DIR|F7C030|F7C043|F7C059|F7C063|WDS060|WLS040|WLS0403|WSP080|WSP090|F7C033|F7C045|F7C046|F7C047|F7C048|F7C049|F7C050|F7C029fc-BIR|F7C029ca|F7C029ea|F7C029fc|F7C029uk|",
"rank": 1,
"title": "How to change the email address of your Wemo Account",
"type": "FAQ",
"latestLink": null,
"hyperlink": null,
"body": "Your Wemo Account is linked to an email address of your choice. If you wish to change this email address you can do so through the Wemo App.
NOTES: \n- When changing the email address registered to your Wemo Account, the new email address must not be in use by another Wemo Account.
- Steps and images may vary depending on your device's operating system. In the example below, an iOS device is used.
\n \n\nStep 1: Log in to your Wemo Account. To learn how, click here. \n\n\n\nStep 2: In the Wemo App, tap on More. If you are using an Android™ device, tap on the gear icon located at the upper-left corner of the Wemo App.
\n\n\n\nStep 3: Under My Account, tap on your account.
\n\n\n\nStep 4: Tap on Email.
\n\n\n\nStep 5: Enter your current password and tap Next to continue.
\n\n\n\nNOTE: If you have forgotten your password, tap on Forgot Password then an email will be sent to you to reset your password.
Step 6: Enter the new email address you want to use and tap Save.
\n\n\n\nStep 7: A verification email will be sent to your new email address for this Wemo Account. You will need to verify this email address within 48 hours, or your account will be deleted.
\n\n",
"version": "=I0513120081"
},
{
"articleNum": "317452",
"categories": "|Installation|",
"keywords": "317452, WDS060, Wemo® WiFi Smart Dimmer, setting up, setup, set up, installation, Android, F7C059, Dimmer, wemo dimmer, set up, bulb, light",
"lang": "en_US",
"products": "|WDS060|",
"rank": 1,
"title": "Setting up the Wemo Dimmer using an Android device",
"type": "FAQ",
"latestLink": null,
"hyperlink": null,
"body": "Before you begin setting up the Wemo® WiFi Smart Dimmer, F7C059 and WDS060 with the Wemo app using an Android™ device, make sure you have the following:
\n\n- \n\t
An Android device
\n\t - \n\t
An installed Wemo Dimmer. For instructions, click here. For additional hardware installation tips, click here. \n\t - The latest Wemo app available on the Google Play™
- Connect to the default Wemo Wi-Fi name of the Wemo Dimmer. The default name will appear as Wemo.Dimmer.xxx or Wemo.Dim2G.xxx, where xxx represents the last three digits of the serial number.
\n\n
Once the requirements above are complete, proceed with the setup instructions below.
\n\nStep 1: Make sure the Wemo Dimmer's light indicator is blinking blue (setup mode). If not, reset the Wemo Dimmer.
Step 2: Launch the Wemo app and log in to your Wemo account. To know how, click here.
Step 3: Tap on the plus sign. \n\n\n\n
Step 4: Select Wemo Dimmer.
\n\n\n\n
Step 5: If you are setting up the Wemo Dimmer, F7C059, select the second option. However, if you have a Wemo Dimmer, WDS060, select the first option instead.
\n\n\n\n
Step 6: Make sure the Wemo Dimmer is installed. Tap Yes, It Is to proceed.
\n\n\n\n
Step 7: Check the light on your Wemo Dimmer if it is blinking blue. If yes, tap on Yes, It's Blinking Blue.
\n\n\n\nNOTE: If the indicator light is not blinking blue, reset your device. To know how to reset, click here. \n\n
\n\nStep 8: Once your Wemo Dimmer is found, select it and tap on Connect.
\n\n\n\n
NOTE: For mobile devices with Android 10 and older versions, you will be instructed to connect to your Wemo’s Wi-Fi name. Follow the steps provided and return to the Wemo app to continue.
Step 9: Give your Wemo Dimmer a name and tap Next.
\n\n\n\n
Step 10: Select the type of bulb that you have and tap Next.
\n\n\n\n
NOTE: If you have mixed bulbs, tap on I have a mix of bulb types.
The Wemo Dimmer works best if you have bulbs of the same type.
\n\n\n\n
\n\nStep 11: Tap Yes, Let’s Test to test the brightness level and then tap on Test to proceed. Otherwise, tap on No, I’ll go with the defaults to use the default.
\n\n\n\nStep 12: To test the brightness range, tap on Test.
\n\n\n\n
\n\nStep 13: The screen asking Was the Brightness Range Right and Flicker-Free? will appear. If yes, tap on Yes. To make changes, tap on No, I want to adjust it.
\n\n\n\n
Step 14: Then, tap Done.
\n\n\n\n
If prompted to select your Wi-Fi, select your network and enter your Wi-Fi password.
Congratulations! Your Wemo Dimmer is now ready to use. To adjust the brightness levels and bulb type, just tap on Edit and select your Wemo Dimmer.
\n\n",
"version": "=I0513120081"
},
{
"articleNum": "316901",
"categories": "|Adding_Device|",
"keywords": "316901, Wemo user account, Wemo account, Wemo app, link wemo, unlinked wemo, link to account, associate, reconnect, relink, re-link, re-linking, linking, how to, link, Wemos, Wemo devices, prompt",
"lang": "en_US",
"products": "|F7C027|F7C029fc-DIR|F7C030|F7C043|F7C059|F7C063|WDS060|WLS040|WLS0403|WSP080|WSP090|F7C033|F7C045|F7C046|F7C047|F7C048|F7C049|F7C050|F7C029fc-BIR|F7C029ca|F7C029ea|F7C029fc|F7C029uk|",
"rank": 1,
"title": "How to link Wemo devices to your Wemo account",
"type": "FAQ",
"latestLink": null,
"hyperlink": null,
"body": "Question: Why is my Wemo app saying that I have unlinked Wemo® devices?
Answer: When launching the Wemo app that is connected to your Wi-Fi, it will scan to see if there are unlinked Wemo devices on the network. If there are unlinked Wemo devices, you will be prompted to add them to your Wemo account. This will happen in the following scenarios:\n- A Wemo device that was set up via Apple HomeKit® (and not the Wemo app) is found.
- A Wemo device that was set up before Wemo accounts were in use was reconnected to the network.
- The Wemo network has not been linked to a Wemo account.
\n\n
NOTE: Steps and images may vary depending on your device's operating system. In the examples below, an iOS device is used.
\n
Linking Wemo devices to the Wemo account
\n\nStep 1: Log in to your Wemo account. To learn how, click here. \n\n\n\nStep 2: The Wemo app will then scan your network to check if there are unlinked Wemo devices. If it finds any unlinked Wemo devices, you will find a message at the bottom section of Devices. Tap on it to begin the linking process.
\n\n\n\nStep 3: On the Link to Account screen, the unlinked Wemo devices will be displayed. You will have two options:
\n\n1. Tap the Link to Account button if you want to link the Wemo devices to the Wemo account you are logged in to.
\n\n2. Tap These aren’t my Wemos if you don't want to link these devices and wish to proceed to the Devices section.
\n\n\n\n",
"version": "=I0513120081"
},
{
"articleNum": "316948",
"categories": "|Log_in_Password|",
"keywords": "316948, how to, log out, logging out, steps, directions, instructions, Wemo Account, step by step, info, information, different account, to log in, Wemo App, Wemo Accounts",
"lang": "en_US",
"products": "|F7C027|F7C029fc-DIR|F7C030|F7C043|F7C059|F7C063|WDS060|WLS040|WLS0403|WSP080|WSP090|F7C033|F7C045|F7C046|F7C047|F7C048|F7C049|F7C050|F7C029fc-BIR|F7C029ca|F7C029ea|F7C029fc|F7C029uk|",
"rank": 1,
"title": "How to log out of a Wemo Account",
"type": "FAQ",
"latestLink": null,
"hyperlink": null,
"body": "By default, your Wemo App will stay logged into the last Wemo® Account you used. If you want to log in to a different account, you will first need to log out of the current account the Wemo App is logged into. Follow the steps below to learn how.
NOTE: Steps and images may vary depending on your device's operating system. In the examples below, an iOS device is used.
\nStep 1: Launch the Wemo App and tap More.
NOTE: If you are using an Android™ device, tap on the gear icon located at the upper-left corner of the Wemo App.
\n\n\n\n
Step 2: Under My Account, tap on the account that's currently logged in.
\n\n\n\n
Step 3: Tap Log Out.
\n\n\n\n
\n\n
Step 4: Tap on Log Out again to continue, or tap Cancel to go back to the Wemo App.
\n\n\n \n\nYou can now log into a different Wemo Account by tapping on the Log In button. For instructions, click here. \n \n\n",
"version": "=I0513120081"
},
{
"articleNum": "316905",
"categories": "|Log_in_Password|",
"keywords": "316905, How to, change, Wemo Account password, password, changing, to change, about, account, forgot, forget, forgot password, don't know, do not know, Wemos, Wemo, accounts, logged out, changed",
"lang": "en_US",
"products": "|F7C027|F7C029fc-DIR|F7C030|F7C043|F7C059|F7C063|WDS060|WLS040|WLS0403|WSP080|WSP090|F7C033|F7C045|F7C046|F7C047|F7C048|F7C049|F7C050|F7C029fc-BIR|F7C029ca|F7C029ea|F7C029fc|F7C029uk|",
"rank": 1,
"title": "How to change your Wemo Account password",
"type": "FAQ",
"latestLink": null,
"hyperlink": null,
"body": "Changing your Wemo® Account password is easy and can be done through the Wemo App. To change your password, you must first be logged in to your Wemo Account.
If you are logged out of your account and have forgotten your password, click here for help on resetting it.
NOTE: Steps and images may vary depending on your device's operating system. In the examples below, an iOS device is used.
\nStep 1: Launch the Wemo App and log in to your account. For instructions, click here.
Step 2: Tap on More.
NOTE: If you are using an Android™ device, tap on the gear icon located at the upper-left corner of the Wemo App. \n\n\n\n
Step 3: Under My Account, tap on the account that's currently logged in.
\n\n\n\n
Step 4: Tap on Password.
\n\n\n\n
Step 5: Enter your existing Wemo Account password and tap Next to continue.
\n\n\n\n
NOTE: If you have forgotten your password, tap Forgot Password to have a password reset email sent to you.
Step 6: Enter a new password. The password must be at least 10 characters in length. Tap Save when you are ready.
\n\n
\n\n\n\nOnce your new password is saved, you will be taken back to the Account Settings page and presented with a confirmation message.
\n\n
\n\n\n\nYou have now changed your Wemo Account password.
",
"version": "=I0513120081"
}
]
},
"template": "pdpSupportArticles",
"success": true,
"renderedTemplate": " \n
\n \n \n
\n \n
Common Questions
\n
\n
\n \n
\n
"
}
![\"User-added](\"https://s3.belkin.com/support/assets/wemo/image/316903/sf316903-001_en_v1.png\")
![\"User-added](\"https://s3.belkin.com/support/assets/wemo/image/316903/sf316903-002_en_v1.png\")
![\"User-added](\"https://s3.belkin.com/support/assets/wemo/image/316903/sf316903-003_en_v1.png\")
![\"User-added](\"https://s3.belkin.com/support/assets/wemo/image/316903/sf316903-004_en_v1a.png\")
![\"User-added](\"https://s3.belkin.com/support/assets/wemo/image/316903/sf316903-005_en_v1.png\")
![\"User-added](\"https://s3.belkin.com/support/assets/wemo/image/316903/sf316903-006_en_v1.png\")
![\"User-added](\"https://s3.belkin.com/support/assets/wemo/image/316903/sf316903-007_en_v1.png\")
![\"User-added](\"https://s3.belkin.com/support/assets/wemo/image/317452/sf317452-001_en_v1b.png\")
![\"User-added](\"https://s3.belkin.com/support/assets/wemo/image/317452/sf317452-002_en_v1b.png\")
![\"User-added](\"https://s3.belkin.com/support/assets/wemo/image/317452/sf317452-003_en_v1b.png\")
![\"User-added](\"https://s3.belkin.com/support/assets/wemo/image/317452/sf317452-004_en_v1b.png\")
![\"User-added](\"https://s3.belkin.com/support/assets/wemo/image/317452/sf317452-005_en_v1b.png\")
![\"User-added](\"https://s3.belkin.com/support/assets/wemo/image/317452/sf317452-006_en_v1b.png\")
![\"User-added](\"https://s3.belkin.com/support/assets/wemo/image/317452/sf317452-007_en_v1b.png\")
![\"User-added](\"https://s3.belkin.com/support/assets/wemo/image/317452/sf317452-008_en_v1b.png\")
![\"User-added](\"https://s3.belkin.com/support/assets/wemo/image/317452/sf317452-009_en_v1b.png\")
![\"User-added](\"https://s3.belkin.com/support/assets/wemo/image/317452/sf317452-010_en_v1b.png\")
![\"User-added](\"https://s3.belkin.com/support/assets/wemo/image/317452/sf317452-011_en_v1b.png\")
![\"User-added](\"https://s3.belkin.com/support/assets/wemo/image/317452/sf317452-012_en_v1b.png\")
![\"User-added](\"https://s3.belkin.com/support/assets/wemo/image/317452/sf317452-013_en_v1b.png\")
![\"User-added](\"https://s3.belkin.com/support/assets/wemo/image/317452/sf317452-014_en_v1b.png\")
![\"User-added](\"https://s3.belkin.com/support/assets/wemo/image/317452/sf317452-015_en_v1b.png\")
![\"User-added](\"https://s3.belkin.com/support/assets/wemo/image/317452/sf317452-016_en_v1b.png\")
![\"User-added](\"https://s3.belkin.com/support/assets/wemo/image/316901/sf316901-001_en_v1.png\")
![\"User-added](\"https://s3.belkin.com/support/assets/wemo/image/316901/sf316901-002_en_v1.png\")
![\"User-added](\"https://s3.belkin.com/support/assets/wemo/image/316901/sf316901-003_en_v1.png\")
![\"User-added](\"https://s3.belkin.com/support/assets/wemo/image/316948/sf316948-001_en_v1.png\")
![\"User-added](\"https://s3.belkin.com/support/assets/wemo/image/316948/sf316948-002_en_v1.png\")
![\"User-added](\"https://s3.belkin.com/support/assets/wemo/image/316948/sf316948-003_en_v1.png\")
![\"User-added](\"https://s3.belkin.com/support/assets/wemo/image/316948/sf316948-004_en_v1.png\")
![\"User-added](\"https://s3.belkin.com/support/assets/wemo/image/316948/sf316948-005_en_v1.png\")
![\"User-added](\"https://s3.belkin.com/support/assets/wemo/image/316905/sf316905-001_en_v1.png\")
![\"User-added](\"https://s3.belkin.com/support/assets/wemo/image/316905/sf316905-002_en_v1.png\")
![\"User-added](\"https://s3.belkin.com/support/assets/wemo/image/316905/sf316905-003_en_v1.png\")
![\"User-added](\"https://s3.belkin.com/support/assets/wemo/image/316905/sf316905-004_en_v1.png\")
![\"User-added](\"https://s3.belkin.com/support/assets/wemo/image/316905/sf316905-005_en_v1.png\")
![\"User-added](\"https://s3.belkin.com/support/assets/wemo/image/316905/sf316905-006_en_v1.png\")