{ "action": "Product-GetPDPSupportArticles", "queryString": "pid=F5D8235sa4", "locale": "en_VN", "productModel": { "code": "F5D8235sa4", "name": "N+ Wireless Router", "supportArticles": [ { "articleNum": "2520", "categories": "|User_Guides|", "keywords": "2520, F5D8235-4 , F5D8235, N+ Router, Set Up, Troubleshooting, Warranty Claim, Warranty, Procedure, Belkin N+ Wireless Router", "lang": "en_US", "products": "|F5D8235-4|F5D8235au4|F5D8235ed4|F5D8235sa4|F5D8235uk4|F5D8236-4-BJ|F5D8235fr4|", "rank": 1, "title": "F5D8235-4 User Guides", "type": "Document", "latestLink": "https://cache-www.belkin.com/support/dl/man_f5d8235-4_pm00736_0708.pdf", "hyperlink": null, "body": "
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Version 3.0

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Version 2.0

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English
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Version 1.0

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English
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", "version": "=D1809120072" }, { "articleNum": "10762", "categories": "|Log_in_Password|", "keywords": "10762, Wi-Fi Protected Setup, WPS, setting up, setup, set up, secure network, setting up, configuring", "lang": "en_US", "products": "|AWGR54|DX-WGRTR|F5D6231-4|F5D6231au4|F5D6231de4|F5D6231uk4|F5D7230-4|F5D7230au4|F5D7230uk4|F5D7230zh4|F5D7231-4|F5D7231-4P|F5D7231au4|F5D7231au4P|F5D7231de4|F5D7231uk4|F5D7231uk4P|F5D7235-4|F5D7235uk4|F5D8230-4|F5D8230au4|F5D8230uk4|F5D8230zh4|F5D8231-4|F5D8231au4|F5D8231kr4|F5D8231uk4|F5D8231zh4|F5D8232-4|F5D8232ak4|F5D8232au4|F5D8232de4|F5D8232uk4|F5D8233-4|F5D8233au4|F5D8233de4|F5D8233uk4|F5D8235-4|F5D8235au4|F5D8235ed4|F5D8235sa4|F5D8235uk4|F5D8236-4|F5D8236au4|F5D8236ed4|F5D8236sa4|F5D8236uk4|F5D8236zh4|F5D9230-4|F5D9230au4|F5D9230de4|F5D9230uk4|F5D9230zh4|F5D9231-4|F5D9231ed4|F5D9231uk4|F6D3230-4|F6D3230au4|F6D4230-4-BC|F6D4230au4|F6D4230ed4|F6D4230kr4|F6D4230sa4|F6D4230uk4|F6D4230zh4|F7D2301kr|F5D5730au|F5D7630au4A|F5D7630uk4A|F5D7633au4A|F5D7633uk4A|F5D7634au4A|F5D7634uk4A|F5D8631au4A|F5D8631uk4A|F5D8632au4A|F5D8632uk4A|F5D8633au4A|F5D8633uk4A|F5D8635au4A|F5D8635uk4A|F5D8636au4A|F5D8636uk4A|F5D9630au4A|F5D9630uk4A|F5Z0083au|F5Z0083ed|F6D4230-4|F6D4630au4A|F6D4630uk4A|F6D6230au4|F6D6230ed4|F6D6230uk4|F5D7234sa4-H|F5D7234uk4-H|F5D9631ed4A|F5D9631uk4A|F5D7234ed4-H|F5D7630ec4A-E|F5D5230rw4|F5D5231v4|F5D5530|F5D5900|F9K1112|F9J1106au|F9K1118|F9K1115|F9K1117|F5D6230-4|F5D6231yy4|F7D1301|F7D1401|F7D5301|F5D5730auNT|ME1004-R|F5D7230ea4-E|F5D7231tc4|F5D7231fr4P|F5D7233|F5D7234-4-BC|F5D7235ef4|F5D7630uk4AEP-T|F5D7632sv4|F5D7633fr4A|F5D7634nt4A|F5D7634uk4A-H|F5D8636ar4A|DX-WEGRTR|F5D9231x4-V1|F5D9630df4A|F5D9631qs4A|F6D3230uk4|F5D8230tc4|F5D8232nq4|DX-NRUTER|F5D8630uk4A|F5D8631ee4A|F5D8632fr4A|F5D8633yy4A|F5D8635ef4A|F5D8636-4|F5D9100u|F5Z0082|F5Z0083nt|F5Z0141nt|F6D6230nt4|F6D4630nv4A|F9J1001as|F9K1009|F9K1107|F9K1010|F9J1105uk|F9K1003|F9K1121|F9K1103|F9K1109|F9K1110|F9K1104|F7D4301|F7D4302|F7D4401|F7D4402nv|F7D8301|F7D8302|F7D9302|F7D3301|F7D3302|F7D3402|F7D7301|F7D7302|F7D2301|F7D2401|F7D6301|F9J1002as|F9J1102uk-DX|F9K1004|F9K1108|F5D8235fr4|F5D8236-4-BJ|F9K1002|F9K1105|F9K1001|F5L145qBLK|", "rank": 3, "title": "Setting up a secure network using Wi-Fi Protected Setup™ (WPS)", "type": "Troubleshooting and Tutorials", "latestLink": null, "hyperlink": null, "body": "

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Wi-Fi Protected Setup™ (WPS) is a feature that lets you easily connect WPS-supported client devices to your router wirelessly.  It is also a method for establishing a network in a secure and simple manner.
 
IMPORTANT:  The device you want to connect must support WPS.  If your device does not support WPS, you can still set up a secure network through your router’s web-based setup page.  To learn how to do this, click here.

To set up your network using WPS, follow the steps below:

NOTE:  It is recommended to use a wired computer when accessing the router’s web-based setup page.
 

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Step 1:
Launch a web browser to open your router’s web-based setup page.  Enter the router’s IP address in the Address bar.
 
NOTE:  192.168.2.1 is the default IP address of Belkin routers.
 

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Step 2:
Click Login.
 

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Step 3:
Enter your router’s Password if you have one.  Otherwise, leave the field blank and click Submit.
 

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Step 4:
On the left panel of the router's web-based setup page, click Wi-Fi Protected Setup.
 

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By default, WPS is enabled.  There are two methods to connect a wireless computer using WPS.   Click the links below to know how:

Personal Information Number (PIN) Method
Push Button Configuration (PBC) Method

Personal Information Number (PIN) Method
 

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Step 1:
Enter the PIN of your adapter in the Enter Client Device PIN box and click Enroll. 

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NOTE:  The PIN can be found  either in the software utility of the adapter or on the device itself.

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The software will give a WPS setup initialization notification.

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When the setup is successful, a notification will be displayed.

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Push Button Configuration (PBC) Method
 

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To use this option, you will need an adapter that supports PBC via a software utility or on the adapter itself.
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Step 1:
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Click \"User-added on the router's web-based setup page. 
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You will have 2 minutes to press the WPS button on the router and the device you want to connect.
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The software will give a WPS setup initialization notification.
 
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When the setup is successful, a notification will be displayed.
 
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Connecting computers to your network
 
Now that you have successfully setup WPS for your router, you can proceed in connecting your wireless computers to your network.  For step-by-step instructions on how to do this, click on the links below:

iPhone® and iPod®
Android™
Mac®
Windows®

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Related Videos:

\nSetting up the Belkin router using an iOS device (VIDEO)
Setting up the Belkin router using an Android™ device (VIDEO)
Checking the wireless settings of your router (VIDEO)
Setting up WPA or WPA2 security on the Belkin wireless router (VIDEO)", "version": "=D1809120072" }, { "articleNum": "10828", "categories": "|Advance_Configuration|", "keywords": "10828, restrict access, wireless security, security, MAC address control, MAC address, MAC filtering, MAC address filtering, media access control", "lang": "en_US", "products": "|AWGR54|DX-WGRTR|E9K7500|F5D6231-4|F5D6231au4|F5D6231de4|F5D6231uk4|F5D7230-4|F5D7230au4|F5D7230uk4|F5D7230zh4|F5D7231-4|F5D7231-4P|F5D7231au4|F5D7231au4P|F5D7231de4|F5D7231uk4|F5D7231uk4P|F5D7234-4|F5D7234au4|F5D7234ed4|F5D7234uk4|F5D7234zh4|F5D7235-4|F5D7235uk4|F5D8230-4|F5D8230au4|F5D8230uk4|F5D8230zh4|F5D8231-4|F5D8231au4|F5D8231kr4|F5D8231uk4|F5D8231zh4|F5D8232-4|F5D8232ak4|F5D8232au4|F5D8232de4|F5D8232uk4|F5D8233-4|F5D8233au4|F5D8233de4|F5D8233uk4|F5D8235-4|F5D8235au4|F5D8235ed4|F5D8235sa4|F5D8235uk4|F5D8236-4|F5D8236au4|F5D8236ed4|F5D8236sa4|F5D8236uk4|F5D8236zh4|F5D9230-4|F5D9230au4|F5D9230de4|F5D9230uk4|F5D9230zh4|F5D9231-4|F5D9231ed4|F5D9231uk4|F6D3230-4|F6D3230au4|F6D4230-4-BC|F6D4230au4|F6D4230ed4|F6D4230kr4|F6D4230sa4|F6D4230uk4|F6D4230zh4|F7D2301kr|F5D5730au|F5D7630au4A|F5D7630uk4A|F5D7633au4A|F5D7633uk4A|F5D7634au4A|F5D7634uk4A|F5D8631au4A|F5D8631uk4A|F5D8632au4A|F5D8632uk4A|F5D8633au4A|F5D8633uk4A|F5D8635au4A|F5D8635uk4A|F5D8636au4A|F5D8636uk4A|F5D9630au4A|F5D9630uk4A|F5Z0083au|F5Z0083ed|F6D4230-4|F6D4630au4A|F6D4630uk4A|F6D6230au4|F6D6230ed4|F6D6230uk4|F5D7632-4|F5D7234sa4-H|F5D7234uk4-H|F5D9631ed4A|F5D9631uk4A|F5D7234ed4-H|F5D7630ec4A-E|F5D6230-4|F5D6231yy4|F7D1301|F7D1401|F7D5301|F5D5730auNT|ME1004-R|F5D7230ea4-E|F5D7231tc4|F5D7231fr4P|F5D7233|F5D7234-4-BC|F5D7235ef4|F5D7630uk4AEP-T|F5D7632sv4|F5D7633fr4A|F5D7634nt4A|F5D7634uk4A-H|F5D8636ar4A|DX-WEGRTR|F5D9231x4-V1|F5D9630df4A|F5D9631qs4A|F6D3230uk4|F5D8230tc4|F5D8232nq4|DX-NRUTER|F5D8235fr4|F5D8236-4-BJ|F5D8630uk4A|F5D8631ee4A|F5D8632fr4A|F5D8633yy4A|F5D8635ef4A|F5D8636-4|F5Z0083nt|F6D6230nt4|F6D4630nv4A|F9K1107|F9K1002|F9K1003|F9K1103|F7D4301|F7D4302|F7D4401|F7D8301|F7D8302|F7D9302|F7D3301|F7D3302|F7D3402|F7D7301|F7D7302|F7D2301|F7D2401|F7D6301|F9K1108|F1PI241EGau|F1PI242EGau|F1PI243EGau|", "rank": 3, "title": "Setting up MAC address filtering", "type": "Troubleshooting and Tutorials", "latestLink": null, "hyperlink": null, "body": "
 
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Wireless access can be filtered by using the Media Access Control (MAC) addresses of wireless devices transmitting within your wireless network.  You can either permit or prevent specific wireless computers and devices to access your Wi-Fi.  This article will guide you on how to set up a Wireless MAC Filter, permitting or preventing access to your wireless network.

IMPORTANT:  When you enable this feature, you must enter the MAC address of each client device on your network to allow network access to each.  Ensure the following before you set up the MAC address filter feature:\n\n\n\n


To set up MAC filtering, follow the steps below:
 

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Step 1:
Open a web browser such as Google Chrome™, Mozilla Firefox®, Internet Explorer® or Safari®.

Step 2:
Type http://router in the web browser's address bar and press [Enter].

NOTE:  If the page does not load, try visiting http://192.168.2.1 to see the router homepage.  If you have changed the IP address of your router, click here to check.
 

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Step 3:
Under the Firewall section, click MAC Address Filtering.
 

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Step 4:
Tick the box next to Enable MAC Address Filtering and enter the MAC address of each device that you want to allow or prevent access to your network.
 

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Allow Access

In the field provided, enter the MAC address of the wireless device you want to allow and click << Add.
 

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Prevent Access

In the field provided, enter the MAC address of the wireless device you want to prevent and tick the box under the Block portion before clicking << Add.
 

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Step 5:

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Click \"User-added.

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Related Articles:

MAC Address Filtering with your Wemo® devices
Checking the MAC address of your iPhone
Finding the MAC address of the AirPort® on a Mac® computer

", "version": "=D1809120072" }, { "articleNum": "8018", "categories": "|Advance_Configuration|", "keywords": "8018, troubleshooting, wired, connection, connectivity, issues, ping test, cable connection, computer connection, router rest, reconfiguration, outdated router firmware", "lang": "en_US", "products": "|AWGR54|DX-WGRTR|E9K7500|F5D7230-4|F5D7230au4|F5D7230uk4|F5D7230zh4|F5D7234-4|F5D7234au4|F5D7234ed4|F5D7234uk4|F5D7234zh4|F5D8235-4|F5D8235au4|F5D8235ed4|F5D8235sa4|F5D8235uk4|F5D8236-4|F5D8236au4|F5D8236ed4|F5D8236sa4|F5D8236uk4|F5D8236zh4|F9K1113|F9K1123|F9K1119|F9K1116|ME1004-R|F5D7234-4-BC|F5D8235fr4|F5D8236-4-BJ|F9K1105|F9K1102|F9K1103|F9K1002|F9K1001|", "rank": 3, "title": "Troubleshooting wired internet disconnections", "type": "Troubleshooting and Tutorials", "latestLink": null, "hyperlink": null, "body": "
There are several reasons why you are experiencing wired internet disconnections.  This article will give you options on what you can do to check your connection.

Ping test

Ping is a commonly used tool when troubleshooting communication problems on a network.  It determines whether information can be sent from your router to another location and back again, and how long it takes to do so.  You can also specify the number of times the information is sent. 
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Step 1:
Access the command prompt.  Follow the instructions below according to your Operating System (OS):
 
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For Windows® 10 - Right-click on the Windows \"User-added key then select Run, and enter "cmd" then click OK.

For Windows 8/8.1 - Press the Windows \"User-added key then enter “cmd” and select Command Prompt to open the application.

For Windows 7 - Click the Pearl \"User-added button > enter “cmd” > press [Enter].

For macOS® - Click the Applications > Utilities > Terminal.
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Step 2:
Perform a ping test.  Enter “ping google.com" and press [Enter].  Take note of the results.

For Windows:

You will see the Ping Statistics in the Command Prompt window.  If your computer received replies and no lost packets, it means that it is connected to the internet.  But, if it received no replies and had complete packet loss, it means your computer is NOT connected to the internet.

For macOS:

You will see the Ping Statistics in the Terminal window.  Your computer is connected to the internet if the results indicate repeating lines that show the bytes that were sent and the time it took, plus the statistics of total packets received and transmitted with very minimal to no packet loss.

However, if there is no response from the server and the statistics of total packets indicate no transmission with complete packet loss, then your computer is NOT connected to the internet.
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Cable connections on the router

The intermittent connection on the router might be caused by the cables not properly connected to it.  Check the indicator lights to signify its connectivity.  If the light is not lit, try using another ethernet cable or check if the cable ends are connected securely.  ​
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Modem to computer connection
 
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Make sure you have an active internet connection from the modem.  If your computer is unable to go online when directly connected to the modem, try powercycling the modem and computer.  If the computer is still unable to go online, contact your Internet Service Provider (ISP).
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Router reset and reconfiguration

If all computers cannot go online and you have internet connection when connected to the modem, you may need to reset and reconfigure your router.  Resetting the router will restore the device to its default factory settings and you will be able to reconfigure it again.  For instructions on how to manually set up a Belkin router, click here.  To set up a Belkin router using the Dashboard, click here. 

Outdated router firmware
 
A firmware update contains encoded instructions to help improve the performance of your Belkin router.  It could also resolve issues that the previous firmware version may have.  For instructions on how to update the router’s firmware, click on the links below:

Updating the router’s firmware through the Belkin Dashboard
Updating your Belkin router’s firmware


Related Article:

Troubleshooting wireless connectivity issues
", "version": "=D1809120072" }, { "articleNum": "8131", "categories": "|Wireless_Connectivity|", "keywords": "8131, Resolving, resolve, fix, solve, inconsistent, slow, weak, signal, wireless, connection, intermittent, improve connection, faster wireless connection, bad wifi, Slow, slow connection, slow internet, slow speed, speed, dropping connection, dropping, drop, dropping internet connection, wireless connection dropping, wireless connection", "lang": "en_US", "products": "|F5D8235-4|F5D8235au4|F5D8235ed4|F5D8235sa4|F5D8235uk4|F9K1113|F9K1123|F9K1119|F9K1116|F5D8235fr4|F9K1001|F9K1105|F9K1102|F9K1002|F8Z176|", "rank": 4, "title": "How to resolve inconsistent, slow, or weak Wi-Fi connection", "type": "Troubleshooting and Tutorials", "latestLink": null, "hyperlink": null, "body": "

Wi-Fi performance decreases when the distance between devices increases.  Low or poor signal is mainly caused by five major factors:

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Distance problems

Wireless devices have limitations when it comes to their signal range.  If your network devices are too far from each other, consider relocating the devices.  Remember the farther you are from the access point or router, the weaker the signal.

Check to see if you’re getting a stable connection by performing a continuous ping.  Receiving replies most of the time means the connection is stable.  Frequent time-outs means the connection is not stable.

Physical obstructions

Obstructions can interfere with wireless signals, causing a low connection.

Common obstructions are:

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If you have any of these objects between your device and your router or access point, consider relocating your access point or router somewhere high to get around the obstruction.

Routers have a default broadcast range that is dependent on their wireless standard (Wireless -B, -A, -G, -N, -AC draft) and the wireless signals broadcasted by the router may not be able to completely penetrate thick walls and other common obstructions.

Wireless interferences

Many factors can block, inhibit and cause interference.

Common sources of interference are:

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To solve the problem, change the channel and SSID on your access point or router.  Preferred channels to use are 1, 6, 9 and 11 since they're considered as non-overlapping channels.  To learn how to change your Wi-Fi channel, click here.

If you are not sure about the settings, it is best to leave it at its default settings.  The channel is set to Auto by default.  This automatically defines the best Wi-Fi channel for your network.

Outdated firmware on the router

Outdated router firmware can create connection issues.  To fix this, update your router's firmware.  To learn how to update your Belkin router's firmware, click here.

Power outage

Power or electrical interruptions can trigger poor performance and loss of your wireless signal from your router.  If you’re not receiving a signal after a power outage, unplug your router and then plug it back in.

However, if the powercycle still does not resolve the problem, you may need to reconfigure the Wi-Fi settings of your router.

NOTE:  Instructions for reconfiguration may vary depending on your router model.

You should now have successfully resolved inconsistent, slow or weak Wi-Fi connection to your computers.

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Related Videos:

9 Tips on how to fix a lost Internet Connection (VIDEO)
Boost your wireless signal with the Belkin range extender (VIDEO)", "version": "=D1809120072" } ] }, "template": "pdpSupportArticles", "success": true, "renderedTemplate": "
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Common Questions

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