{ "action": "Product-GetPDPSupportArticles", "queryString": "pid=BBC010-PU", "locale": "en_VN", "productModel": { "code": "BBC010-PU", "name": "Magnetic Wireless Power Bank 5K + Stand", "supportArticles": [ { "articleNum": "335460", "categories": "|About_your_product|", "keywords": "335460, Belkin BOOST↑CHARGE™ Magnetic Wireless Power Bank 5K + Stand, features, dimensions, compatibility, light behavior, colors, package contents, getting to know, gtk, product features, available colors, product compatibility, package contents, BBC010-PU, BBC010-BL, BBC010-PK", "lang": "en_US", "products": "|BBC010-PU|BBC010-BL|BBC010-PK|", "rank": 1, "title": "Meet the Belkin BoostCharge Magnetic Wireless Power Bank 5K + Stand (BBC010)", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "
\"sf335460-001_en_v1.png\"\"sf335460-002_en_v1.png\"
Find out more >
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Product Features\n\t\t\t
  • Magnetic attachment for perfect alignment and the most efficient wireless charging up to 7.5W
  • Charge your phone while recharging the power bank with pass-through charging
  • 19 hours of additional battery life
  • MagSafe®-compatible
  • Status lights to indicate the charge level
  • Slim, lightweight design is perfect for travel
  • 2-year limited warranty
  • Connected Equipment Warranty (CEW) of up to $2,500
\n\t\t\t
Available Colors\n\t\t\t
  • Purple - BBC010-PU
  • Pink - BBC010-PK
\n\t\t\t
Compatibility\n\t\t\t

The Belkin BBC010 is designed to work with the latest iPhone® models. It has been tested to work with the following:
\t\t\t 

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  • iPhone 13 Pro Max
  • iPhone 13 Pro
  • iPhone 13
  • iPhone 13 mini
  • iPhone 12 Pro Max 
  • iPhone 12 Pro 
  • iPhone 12 
  • iPhone 12 mini 
  • AirPods Pro®
  • AirPods®
\n\t\t\t
Light Behavior\n\t\t\t
ColorBehaviorIndication
N/AOFFStandby
WhiteSolidCharging / Fully charged
OrangeSolidCharging error
\n\t\t\t
Package Contents\n\t\t\t
  • One Belkin BBC010
  • One 3.3 ft / 1 m USB-C® to USB-C cable
\n\t\t\t
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", "version": "=C0513120269" }, { "articleNum": "335461", "categories": "|About_your_product|", "keywords": "335461, Belkin BOOST↑CHARGE™ Magnetic Wireless Power Bank 5K + Stand, BBC010, features, dimensions, compatibility, light behavior, colors, package contents, BBC010-PU, BBC010-BL, BBC010-PK", "lang": "en_US", "products": "|BBC010-PU|BBC010-BL|BBC010-PK|", "rank": 2, "title": "Belkin BoostCharge Magnetic Wireless Power Bank 5K + Stand (BBC010) FAQs", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "
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PRODUCT INFORMATION
HARDWARE INFORMATION
COMPATIBILITY
FUNCTIONALITY 		 \n
 \n
 \"sf335461-001_en_v1.png\"
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PRODUCT INFORMATION
What is the Belkin BBC010?\n

The Belkin BBC010 allows you to wirelessly charge on the go with a lightweight, portable magnetic power bank with a soft-touch exterior and retractable pop-up stand. Get to know more about the device.

\n
What is the warranty for this product?It has a 2-year limited warranty.
Does this product come with a Connected Equipment Warranty (CEW)?Yes, it comes with $2,500 Connected Equipment Warranty (CEW).
Is it MagSafe®-compatible?Yes. 
Does it support MagSafe charging?Yes.
Is it MFi-certified?No.
What are the available colors?This product is available in the following colors:
 \n
  • Purple - BBC010-PU
  • Pink - BBC010-PK
\n
What are the package contents?The package includes the following:
 \n
  • One Belkin BBC010
  • One 3.3 ft / 1 m USB-C® to USB-C cable
\n
How do I register my device?You can register the product in the Belkin.com website. You will need the model number and other important details about your product.

HARDWARE INFORMATION
What is the battery capacity of the Belkin BBC010?It has a capacity of 5,000 mAh.
What ports does the Belkin BBC010 have?It has one USB-C port.
Are there any lights on the Belkin BBC010?Yes, it has lights that indicate when it needs to be recharged.
What are the dimensions of the Belkin BBC010?Below are the dimensions of the device:
 \n
  • Height: 9.37 cm (3.68 in)
  • Length: 1.65 cm (0.65 in)
  • Width: 6.35 cm (2.5 in)
  • Weight:  0.17 kg (0.37 lb)
\n
What are the recommended operating and storage temperatures of the Belkin BBC010?The operating and storage temperatures are as follows:
 \n
  • Operating temperatures: 0°C to 40°C under normal humidity (10% to 90% relative humidity)
  • Storage temperatures: -40°C to 85°C with 5% to 95% relative humidity
\n
Are the batteries inside the product replaceable?No. Doing this voids the warranty.

COMPATIBILITY
What are the compatible devices?The Belkin BBC010 is designed to work with the latest iPhone® models. It has been tested to work with the following:
 \n
  • iPhone 13 Pro Max
  • iPhone 13 Pro 
  • iPhone 13 
  • iPhone 13 mini 
  • iPhone 12 Pro Max
  • iPhone 12 Pro 
  • iPhone 12 
  • iPhone 12 mini
  • AirPods Pro®
  • AirPods®
\n		 
Does it support fast charging? Yes. The Belkin BBC010 supports Apple® fast charging at up to 7.5W.
Does it support USB-C Power Delivery? Yes.
Can I use it with my phone case ON? The Belkin BBC010 can be used with MagSafe official cases up to 3 mm in thickness.
Can I use it with an Apple Wallet®? No.
Can I use this outdoors? Yes.
Will this product work with USB-C to USB-C 5A 100W cable? No.

FUNCTIONALITY
How do I start charging a device with it?\n
1. Make sure your Belkin BBC010 is properly charged.
2. Place the back of your phone on top of the charger then press the button located on the side of the Belkin BBC010.
3. Observe the light on the button of the charger to check if your phone is charging correctly. 
 
\n
Make sure that the Belkin BBC010 is fully charged before using it to charge any devices. 
\n
How do I properly align my phone for wireless charging?To do this, place the back of your phone on top of the Belkin BBC010 and the built-in magnet will automatically align it.
How many devices can the Belkin BBC010 charge at the same time?The Belkin BBC010 can charge one device at a time.

Only one charging out method (MagSafe or USB-C) will be active.  
Does it support pass-through charging? Yes.
How do you recharge the Belkin BBC010? The Belkin BBC010 charges through the USB-C port and requires a minimum power supply of 5V/3A.
How do I know the battery status of the Belkin BBC010?The lights beside the button provide an approximation of how much charge is left in the power bank. The number of lights lit when pressing the button corresponds to the following:
 \n
  • Four lights: 75% to 100% charged
  • Three lights: 50% to 75% charged
  • Two lights: 25% to 50% charged
  • One light: 25% or less charged
\n
How do I know if it is charging? When the lights on the product are solid white, this indicates that the Belkin BBC010 is charging properly.
What orientations can I use when charging my phone?You can charge your phone in either portrait or landscape mode while using the Belkin BBC010.
How do I stop it from charging my phone wirelessly? To do this, carefully twist or slide your phone away from the Belkin BBC010.
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", "version": "=C0513120269" }, { "articleNum": "335860", "categories": "|Advance_Configuration|", "keywords": "335860, iphone 15, usb-c, reverse charging, power bank, battery pack, charging error, drain battery, not charge, iphone 15 pro, iphone 15 max, ios 17, compatibility, BPB002, BPB003, BPB004, BPB006, BPB011, BPB012, BPB014, BPB016, BPD001, BPD002, BPD004, BPD005, BPZ001, BPZ002, BPZ003, F7U013, F8J267", "lang": "en_US", "products": "|BPB002btBK|BPB002btWT|BPB002btWT-AF|BPB002btBK-AF|BPB003btWT|BPB003btBK|BPB003btBK-AF|BPB003btWT-AF|BPB004btWT|BPB004btBK|BPB004btWT-AF|BPB004btC00-AF|BPB004btBK-AF|BPB004btC00|BPB006btBLK|BPB006btBLU|BPB011btRG|BPB011btBK|BPB011btRG-CA|BPB011btBL|BPB011btWH|BPB011btRGPF|BPB011btBLPF|BPB011btBKPF|BPB011btBL-WM|BPB011btRG-WM|BPB011btBK-CA|BPB011btRG2PKJP|BPB011btBL2PKJP|BPB011bt-2PK-JP|BPB012btBK|BPB012btBL|BPB012btRG|BPB012btBLPF|BPB012btRGPF|BPB012btBKPF|BPB012btBL-WM|BPB012btRG-CA|BPB012btBK-CA|BPB014btBK|BPD002btWH|BPB016btBK|BPD001btBK|BPD001btWH|BPD001btBKPF|BPD001BTBK-TL|BPA001btBK-WM|BPA001btWH-WM|BPD005dsBK-APL|BPD002btBK|BPY001btBK-WM|BPD002btBKPF|BPY001btWH-WM|BPA002btBK-WM|BPA002btWH-WM|BPD002BTBK-TL|BPD004btWT|BPD004btBK|BPD004qcSL-DY|BPD004qcWH-DY|BPD004qcPK-DY|BPD004qcBG-DY|BPD004qcLV-DY|BPD004qcRD-DY|BPD004qcPU-DY|BPD004qcBL-DY|BBC010-PU|BPD004qcPK|BPD004qcPU|BBC010-BL|BBC010-PK|BPD005btBK|BPD005btBKTW|BPZ001btBK-AF|BPZ001btBK|BPZ001btBK-APP|BPZ002btBK-APP|BPZ002btBK|BPZ002btBK-AF|BPZ003btBK-V2|BPZ003bt1MBK-B6|BPZ003dqBK|BPZ003krBK|BPZ003dqBKJP|BPZ003zbBK|BPZ003btBK|BPZ003bt1MBK-B5|BPZ003myBK|BPZ003yzBK|F7U013dsBLK|F8J267-BLK|F8J267btBLK|F8J267btC00|F8J267btWHT|F8J267btBLK-AF|F8J267btWHT-AF|", "rank": 5, "title": "Why is my USB-C battery pack not charging my iPhone 15?", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "Last Updated: 10/26/2023

In September 2023, Apple® released their iPhone® 15 series of phones. These new models replaced the proprietary Lightning® port with a USB-C® port. This port can not only charge and sync your iPhone but now allows you to charge your low-power devices such as your Apple Watch® and AirPods® directly from your phone while on the go. 

Since this new USB-C port allows for power to flow in both directions (into the phone and out to a connected device), you may experience unexpected charging behavior when using a USB-C-enabled portable battery pack. Not all USB-C-enabled portable battery packs support charging devices from their USB-C ports. These devices may only support charging the battery back itself through its USB-C port and will instead charge connected devices using a USB-A port.

If your USB-C-enabled portable battery pack does not support device charging through the USB-C port, you may experience one of the following behaviors:
 \n\n \n\n

How do I tell if my Belkin Battery Pack supports device charging over USB-C?

Belkin manufactures multiple battery packs with USB-A, USB-C, and even Lightning ports or connectors. Almost all Belkin Battery Packs have labels on the USB-C ports that indicate their charging capabilities:
 \n\n
If your Belkin Battery Pack does not have a label on the USB-C port, you can check the Belkin Support Knowledge Base for more information on the capabilities of your battery pack. Visit the Belkin Support Center to learn more.
 \n

What Belkin Battery Packs have been tested with the iPhone 15?

Belkin has tested the following battery pack models with the iPhone 15. Their charging support and capabilities are listed below:
 \n
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\n\t\t\t

Model Number

\n\t\t\t		\n\t\t\t

USB-C Port Type

\n\t\t\t		\n\t\t\t

Test Notes

\n\t\t\t
BPB002\n\t\t\t
Input / Output port
\n\t\t\t		\n\t\t\t
  • Charges the iPhone 15 at up to 18W through the USB-C port.
\n\t\t\t
BPB003\n\t\t\t
Input only port
\n\t\t\t		\n\t\t\t
  • It does not charge the iPhone over a USB-C port. iPhone shows a power error.
  • Use USB-A ports with a USB-A to USB-C cable to charge your phone.
\n\t\t\t
BPB004\n\t\t\t
Input only port
\n\t\t\t		\n\t\t\t
  • It does not charge the iPhone over a USB-C port. iPhone shows a power error.
  • Use USB-A ports with a USB-A to USB-C cable to charge your phone.
\n\t\t\t
BPB006\n\t\t\t
  • Input / Output port
  • Integrated USB-C cable (with input and output functions)
\n\t\t\t		\n\t\t\t
  • Charges the iPhone 15 at up to 18W through the USB-C port.
  • Charges the iPhone 15 at up to 18W using the integrated USB-C cable.
\n\t\t\t
BPB011\n\t\t\t
Input / Output port
\n\t\t\t		\n\t\t\t
  • Charges the iPhone 15 at up to 15W through the USB-C port.
\n\t\t\t
BPB012Input / Output port\n\t\t\t
  • Charges the iPhone 15 at up to 15W through the USB-C port.
\n\t\t\t
BPB014Input / Output port\n\t\t\t
  • Charges the iPhone 15 at up to 20W through the USB-C port.
\n\t\t\t
BPB016Two Input / Output ports\n\t\t\t
  • Charges the iPhone 15 at up to 20W through either USB-C port.
\n\t\t\t
BPD001Input / Output port\n\t\t\t
  • Charges the iPhone 15 at up to 18W through the USB-C port.
\n\t\t\t
BPD002Input only port\n\t\t\t
  • It does not charge the iPhone over a USB-C port. iPhone shows a power error. 
  • Use USB-A ports with a USB-A to USB-C cable to charge your phone.
\n\t\t\t
BPD004Input / Output port\n\t\t\t
  • Charges the iPhone 15 at up to 10W through the USB-C port.
\n\t\t\t
BPD005Input / Output port\n\t\t\t
  • Charges the iPhone 15 at up to 20W through the USB-C port.
\n\t\t\t
BPZ001\n\t\t\t
  • Output only port near USB-A port
  • Input only port on the side
\n\t\t\t		\n\t\t\t
  • Charges the iPhone 15 at up to 18W through the front USB-C port located near the USB-A port.
  • The side USB-C input port will not charge the iPhone. When connected to an iPhone using this port, the battery pack will begin charging itself from the iPhone.
\n\t\t\t
BPZ002\n\t\t\t
  • Output only port near USB-A port
  • Input only port on the side
\n\t\t\t		\n\t\t\t
  • Charges the iPhone 15 at up to 18W through the front USB-C port located near the USB-A port.
  • The side USB-C input port will not charge the iPhone. When connected to an iPhone using this port, the battery pack will begin charging itself from the iPhone.
\n\t\t\t
BPZ003Input / Output port\n\t\t\t
  • Charges the iPhone 15 at up to 20W through the USB-C port.
\n\t\t\t
F7U013Input / Output port\n\t\t\t
  • Charges the iPhone 15 at up to 7.5W through the USB-C port.
\n\t\t\t
F8J267Input / Output port\n\t\t\t
  • Charges the iPhone 15 at up to 15W through the USB-C port.
\n\t\t\t
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Common Questions

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\n Need more help?\n \n Visit the full support page\n \n

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