{ "action": "Product-GetPDPSupportArticles", "queryString": "pid=WSC010", "locale": "en_US", "productModel": { "code": "WSC010", "name": "Scene Controller with Thread", "supportArticles": [ { "articleNum": "318347", "categories": "|Advance_Configuration|", "keywords": "318347, Wemo Stage Smart Scene Controller, WSC010, Wemo WSC010, HomeKit, Apple Home app, firmware update, Home app, update available, firmware version, Wemo Stage, Wemo Stage WSC010", "lang": "en_US", "products": "|WSC010|", "rank": 1, "title": "How to update the firmware of the Wemo Stage WSC010", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "Updating the firmware of the Wemo Stage Smart Scene Controller, WSC010 is quick and simple.  When an update is available for a HomeKit® device, you will see a notification in the Home app.  
 \n

Directions
 \n
Step 1:  Open the Home app.

Step 2:  Tap on Update Available to see what updates you have.
\n\n
 
\n\n
\"User-added
 
\n\n
Step 3:  When a new firmware is available, tap on UPDATE on the tile of Wemo WSC010.
\n\n
 
\n\n
\"User-added
 
\n\n
Step 4:  The firmware update will begin and your Wemo WSC010 will download and install the update automatically. 
\n \n\n
\"User-added
 
\n\n
Step 5:  Tap Done when you receive a notification that all updates are completed.
\n\n

\"User-added
", "version": "=C1027920264" }, { "articleNum": "318294", "categories": "|About_your_product|", "keywords": "318294, Wemo Stage Smart Scene Controller, WSC010, Wemo WSC010, Apple HomeKit, HomeKit Scenes, HomeKit devices, features, available color, power specifications, Package inclusion, Bluetooth, Apple hub, battery", "lang": "en_US", "products": "|WSC010|", "rank": 1, "title": "Meet the Wemo Stage Smart Scene Controller, WSC010", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "The Wemo Stage Smart Scene Controller, WSC010 is a Bluetooth® powered HomeKit® remote that provides a physical way to control the HomeKit Scenes.  With the ability to be used as a remote or attached to the wall like a light switch with its magnetic faceplate, the Wemo WSC010 provides a convenient way to control your HomeKit devices without using the Apple® Home app.\n

\"User-added
\n \n\n

Product Features\n\n\n \n\n

Available color\n\n\n \n\n

Setup Requirements\n\n\n \n\n

What is in the box?\n\n\n
To know more about the Wemo WSC010, click on the links below:

Wemo Stage WSC010 Frequently Asked Questions
Light behavior of the Wemo WSC010", "version": "=C1027920264" }, { "articleNum": "318313", "categories": "|About_your_product|", "keywords": "318313, Wemo Stage Smart Scene Controller, WSC010, Wemo WSC010, about, setup, Apple Home Scene, Scense, Troubleshooting, HomeKit remote, button, Apple Home app, Wemo Stage WSC010, Wemo Stage", "lang": "en_US", "products": "|WSC010|", "rank": 1, "title": "Wemo Stage WSC010 User Guide", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "The Wemo Stage Smart Scene Controller, WSC010 is a Bluetooth®-powered HomeKit® remote that provides a physical way to control the HomeKit Scenes.  With the ability to be used as a remote or attached to the wall like a light switch with its magnetic faceplate, the Wemo WSC010 provides a convenient way to control your HomeKit devices without using the Apple® Home app.\n

\"User-added
 
\n\n

About the Wemo WSC010

Meet the Wemo Stage Smart Scene Controller, WSC010     
Wemo Stage WSC010 Frequently Asked Questions
Light behavior of the Wemo Stage WSC010
Apple HomeKit-supported Wemo products
 \n

Setup

What is needed to set up the Wemo Stage WSC010
Where to locate the HomeKit code for the Wemo Stage WSC010
Installing and replacing the battery in the Wemo Stage WSC010
How to add the Wemo Stage WSC010 to your Apple Home network
How to wall mount the Wemo Stage WSC010
 \n

Using the Wemo WSC010 with the Apple Home Scene

Meet the Apple Home app
How to download the Apple Home app to your iOS device
What is an Apple Home Scene
How to assign Scenes to the Wemo Stage WSC010
How to control scenes with your Wemo Stage WSC010
How to create a Scene in your Apple Home app
 \n

Troubleshooting

How to reboot your Wemo Stage WSC010
How to factory restore your Wemo Stage WSC010
How to update the firmware of the Wemo Stage WSC010
How do I update the firmware on my HomeKit-only Wemo
The Wemo I’m trying to set up doesn’t appear in the Wemo app’s list of devices", "version": "=C1027920264" }, { "articleNum": "275544", "categories": "|About_your_product|", "keywords": "275544, Wemo® Bridge, Wemo Bridge, F7C074, code, Apple Home App, Scene, Automation, Rooms, apple home, F7C059, F7C063, WLS040, WLS0403, Wemo Smart Video Doorbell, WDC010, 324928", "lang": "en_US", "products": "|WDS070|WSC010|WDC010|F7C059|F7C063|F7C074|WDS060|WLS040|WLS0403|WSP080|WSP090|WSP100|", "rank": 1, "title": "Meet the Apple Home app", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "
Using the Apple Home app, your iOS device can easily control any accessory that works with Apple® HomeKit®.  You can manage different accessories at once, organize them by room, ask Siri® to turn ON/OFF lights and more.  The Home app makes all your connected devices work smarter for you.

The Home app is available on your favorite Apple devices:
\n\n\n\n

When purchasing smart home devices, look for the Works with Apple HomeKit symbol on the box.  This symbol means the product you are purchasing has been reviewed and approved by Apple to work with the HomeKit ecosystem and can be controlled using your Home app.
 
\n\n
\"sf275544-001_en_v4.png\"
\n\n
\n

App Features

Home
 
\n\n
\"sf208585-001_en_v3.png\"
\n\n

This is the main screen for your Home app.  From here you have quick access to rooms, automations, scenes, and can control your favorite HomeKit-enabled devices.

Rooms
 
\n\n
\"sf318204-001_en_v1.png\"
\n\n

The Home app allows you to group devices into Rooms.  This helps organize devices throughout your home and can be used when creating automations or controlling multiple devices at once.

Automation
 
\n\n
\"sf275544-004_en_v4.png\"
\n\n

What would a smart home be without operating automatically?  The Home app allows you to create Automations which are rules for your smart devices to follow without any interaction from you.  To use Automations, you are required to have a Home hub present on your network.  For more information on Home hubs, click here.

Discover
 
\n\n
\"sf275544-005_en_v4.png\"
\n\n

Want to learn more about what you can do with the Home app?  The Discover section provides help and ideas you can use to make your home more convenient and more secure.
", "version": "=C1027920264" }, { "articleNum": "318305", "categories": "|About_your_product|", "keywords": "318305, 319176, Wemo Stage Smart Scene Controller, WSC010, Wemo WSC010, product information, hardware information, features, compatibility, setting up, troubleshooting, functionality, Apple Home app, Home App, Apple Home network, home hub, remote, control, Scenes, button, faceplate, cradle, HomeKit Scenese, HomeKit compatible, Wemo Stage", "lang": "en_US", "products": "|WSC010|", "rank": 2, "title": "Wemo Stage WSC010 Frequently Asked Questions", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "

TABLE OF CONTENTS

\n

PRODUCT INFORMATION

1.  What is the Wemo Stage Smart Scene Controller, WSC010?
2.  What are HomeKit Scenes?
3.  How long is the warranty for the Wemo WSC010?
4.  Does the Wemo WSC010 have a connected equipment warranty (CEW)?
5.  Is it MFi-certified?
6.  Is the Wemo WSC010 Apple HomeKit-certified?
7.  What are the available colors of the Wemo WSC010?
8.  What is included in the package with the Wemo WSC010?

HARDWARE INFORMATION

1.  What wireless standard does the Wemo WSC010 use?
2.  Does it support Near Field Communication (NFC)?
3.  Is it rechargeable?
4.  What type of battery does the Wemo WSC010 use?
5.  How many buttons are on the Wemo WSC010?
6.  What are the dimensions and weight of the Wemo WSC010?
7.  Are there any status lights on the Wemo WSC010?
8.  What are the operating and storage temperatures of the Wemo WSC010?
9.  What type of faceplate does the Wemo WSC010 wall mount cradle use?
10.  What type of adhesive is used to attach the Wemo WSC010 to the wall?

COMPATIBILITY

1.  What equipment is required to use the Wemo WSC010?
2.  What can I control with the Wemo WSC010?
3.  Does the Wemo WSC010 work with Amazon Alexa?
4.  Does the Wemo WSC010 work with Google Home™?
5.  Does the Wemo WSC010 work with Siri®?
6.  Does the Wemo WSC010 work remotely?
7.  Does the Wemo WSC010 work with the Wemo app?
8.  Does the Wemo WSC010 work with Wemo accounts?
9.  Can the Wemo WSC010 control non-Wemo devices?
10.  Can the Wemo WSC010 be used with Android™ devices?
11.  Can the Wemo WSC010 connect to my WiFi?
12.  Can the Wemo WSC010 control my Wemo devices?
13.  Does the Wemo WSC010 control Wemo Rules?

SETUP AND INSTALLATION

1.  What is needed to set up the Wemo WSC010? 
2.  How do I install or replace the battery in the Wemo WSC010?
3.  Where do I locate the HomeKit code for the Wemo WSC010?
4.  How do I add the Wemo WSC010 to an Apple Home network?
5.  How do I wall mount the Wemo WSC010?
6.  How do I create a Scene in the Apple Home app?

FUNCTIONALITY

1.  What is the range of the Wemo WSC010?
2.  What do the status lights mean on the Wemo WSC010?
3.  How many Scenes can the Wemo WSC010 be set to control?
4.  How does the Wemo WSC010 control six Scenes with only three buttons?
5.  How does the Wemo WSC010 connect to the wall mount cradle?
6.  Does the Wemo WSC010 wall mount cradle require the faceplate before it can be used?
7.  How do I upgrade the firmware of the Wemo WSC010?

TROUBLESHOOTING

1.  How do I reboot the Wemo WSC010?
2.  How do I factory restore the Wemo WSC010?
3.  How do I troubleshoot general control issues of the Wemo WSC010?
4.  How do I troubleshoot when the mounting cradle is not sticking to the wall?
\n

 

\n
\n


PRODUCT INFORMATION

1.  What is the Wemo Stage Smart Scene Controller, WSC010?

The Wemo Stage Smart Scene Controller, WSC010 is a Bluetooth®-powered HomeKit® remote that provides a physical way to control the HomeKit Scenes.  With the ability to be used as a remote or attached to the wall like a light switch with its magnetic faceplate, the Wemo WSC010 provides a convenient way to control your HomeKit devices without using the Apple® Home app.  To know more, click here.

2.  What are HomeKit Scenes?

In HomeKit, Scenes allow you to control multiple accessories at the same time.  Using a Scene, it is possible to have multiple functions happen at once depending on the devices in the Scene.  For example, you can create a night-time Scene that dims the lights in your rooms and turns ON your porch lights.  You can also create a movie time Scene that dims the lights and turns ON your home theater equipment and your television.  Scenes are created using the HomeKit app on your iOS or macOS® device.

3.  How long is the warranty for the Wemo WSC010?

The Wemo WSC010 has a 3-year warranty.

4.  Does the Wemo WSC010 have a connected equipment warranty (CEW)?

No.

5.  Is it MFi-certified?

No.

6.  Is the Wemo WSC010 Apple HomeKit-certified?

Yes.

7.  What are the available colors of the Wemo WSC010?

It is available in white - WSC010.

8.  What is included in the package with the Wemo WSC010?

Below are included in the package:

\n\n


HARDWARE INFORMATION

1.  What wireless standard does the Wemo WSC010 use?

The Wemo WSC010 supports Bluetooth 5.0 Low Energy (BLE 5.0).

2.  Does it support Near Field Communication (NFC)?

Yes.  It supports NFC for setup.

3.  Is it rechargeable?

No.  The Wemo WSC010 uses a non-rechargeable, user-replaceable battery.

4.  What type of battery does the Wemo WSC010 use?

It uses a CR2032 coin cell battery.

5.  How many buttons are on the Wemo WSC010?

It has three physical buttons.

6.  What are the dimensions and weight of the Wemo WSC010?

Below are the dimensions of Wemo WSC010.
 

\n
Remote:
\n\n

Cradle:
\n\n

Faceplate:
\n\n


The weight of the Wemo WSC010 is 0.17 lb.

7.  Are there any status lights on the Wemo WSC010?

Yes.  There is a dual-color status light.

8. What are the operating and storage temperatures of the Wemo WSC010?

Operating temperatures:

\n\n


Storage temperatures:

\n\n


9.  What type of faceplate does the Wemo WSC010 wall mount cradle use?

The wall mount cradle of the Wemo WSC010 uses a standard-size Decora faceplate.  The faceplate is designed to snap onto the cradle.  If you are using a third-party faceplate, you will need to use screws to attach it.

10.  What type of adhesive is used to attach the Wemo WSC010 to the wall?

The cradle comes with a pre-installed 3M double-sided tape.

COMPATIBILITY

1.  What equipment is required to use the Wemo WSC010?

The Wemo WSC010 requires an Apple home hub to control devices on your HomeKit network.  Click here to visit the Apple support website for more information on home hubs.

2.  What can I control with the Wemo WSC010?

The Wemo WSC010 is designed to activate Apple Home Scenes, individual devices, and groups of devices.

3.  Does the Wemo WSC010 work with Amazon Alexa?

No.

4.  Does the Wemo WSC010 work with Google Home™?

No.

5.  Does the Wemo WSC010 work with Siri®?

No.

6.  Does the Wemo WSC010 work remotely?

No.  It is designed to work on your local network by connecting to a home hub device.

7.  Does the Wemo WSC010 work with the Wemo app?

No. 

8.  Does the Wemo WSC010 work with Wemo accounts?

No.

9.  Can the Wemo WSC010 control non-Wemo devices?

Yes.  The Wemo WSC010 activates Apple Home Scenes which control your HomeKit-enabled devices.

10.  Can the Wemo WSC010 be used with Android™ devices?

No.  The Wemo WSC010 requires the Apple Home app for setup.  The Apple Home app is only available on iOS and macOS devices.

11.  Can the Wemo WSC010 connect to my WiFi?

No. 

12.  Can the Wemo WSC010 control my Wemo devices?

The Wemo WSC010 can control HomeKit-enabled Wemo devices that are part of an Apple Home and part of a Scene.

13.  Does the Wemo WSC010 control Wemo Rules?

No. 

SETUP AND INSTALLATION

1.  What is needed to set up the Wemo WSC010? 

The Wemo WSC010 needs the following to set up:
 

\n
1.  A Wemo WSC010
2.  HomeKit-compatible smart devices and accessories
3.  A home hub running the latest software
\n


2.  How do I install or replace the battery in the Wemo WSC010?

To know how to install or replace the battery, click here.

3.  Where do I locate the HomeKit code for the Wemo WSC010?

The HomeKit code can be found on the following:

\n\n


NOTE:  You will first need to remove the battery cover to view the code at the back of the Wemo WSC010.

To know more, click here.

4.  How do I add the Wemo WSC010 to an Apple Home network?

To know how to add, click here.

5.  How do I wall mount the Wemo WSC010?

To know how to wall mount, click here.

6.  How do I create a Scene in the Apple Home app?

To know how to create a Scene, click here.

FUNCTIONALITY

1.  What is the range of the Wemo WSC010?

The Wemo WSC010 has a range of up to 30 ft.

2.  What do the status lights mean on the Wemo WSC010?

To know the light behavior of the Wemo WSC010, click here.

3.  How many Scenes can the Wemo WSC010 be set to control?

The Wemo WSC010 can be set to control up to six Scenes.  To know how to assign Scenes, click here.

4.  How does the Wemo WSC010 control six Scenes with only three buttons?

The buttons on the Wemo WSC010 have two press behaviors for controlling different Scenes.  To know more about how to control Scenes with your Wemo WSC010, click here.

5.  How does the Wemo WSC010 connect to the wall mount cradle?

It uses magnets.

6.  Does the Wemo WSC010 wall mount cradle require the faceplate before it can be used?

No.  The faceplate is purely cosmetic.

7.  How do I upgrade the firmware of the Wemo WSC010?

When an update is available, you will see a notification in the Home app.  To know more, click here.

TROUBLESHOOTING

1.  How do I reboot the Wemo WSC010?

To know how to reboot your Wemo WSC010, click here.

2.  How do I factory restore the Wemo WSC010?

Restoring the Wemo WSC010 will erase all settings and place it back into a default factory state.  To know how to factory restore the Wemo WSC010, click here.

3.  How do I troubleshoot general control issues of the Wemo WSC010?

Below are the basic troubleshooting steps for control issues:

\n\n


4.  How do I troubleshoot when the mounting cradle is not sticking to the wall?

You may try the following options:

\n", "version": "=C1027920264" } ] }, "template": "pdpSupportArticles", "success": true, "renderedTemplate": "
\n
\n \n \n
\n \n

Common Questions

\n
\n
\n \n
\n
\n
\n \n
\n Need more help?\n \n Visit the full support page\n \n

\n
\n
" }