{ "action": "Product-GetPDPSupportArticles", "queryString": "pid=WIZ010ttBK-RM", "locale": "en_US", "productModel": { "code": "WIZ010ttBK-RM", "name": "2-in-1 Wireless Charger Stand with Official MagSafe Charging 15W (Certified Refurbished)", "supportArticles": [ { "articleNum": "317857", "categories": "|About_your_product|", "keywords": "324374, 317857, specs, features, warranty, compatibility, iPhone, AirPods, MagSafe, charger, Belkin BOOST↑CHARGE™ PRO 2-in-1 Wireless Charger Stand with MagSafe, WIZ010, wiz010vfwh", "lang": "en_US", "products": "|WIZ010vfWH-APL|WIZ010auBK|WIZ010auWH|WIZ010dqBK|WIZ010dqWH|WIZ010krBK|WIZ010krWH|WIZ010myBK|WIZ010myWH|WIZ010ttBK|WIZ010ttWH|WIZ010vfBK|WIZ010vfWH|WIZ010yzBK|WIZ010yzWH|WIZ010ttBK-APL|WIZ010myBK-APL|WIZ010auWH-APL|WIZ010ttWH-W|WIZ010dqWH-APL|WIZ010ttWH-APL|WIZ010myWH-APL|WIZ010dqBK-APL|WIZ010ttWH-RM2|WIZ010ttBK-RM2|WIC005ttBK-WM|WIC005ttWH-WM|WIZ010ttWH-TM|WIZ010TTWH-TL|WIZ010TTBK-TL|WIZ010yzBK-APL|WIZ010auBK-APL|WIZ010pbWH-APL|WIZ010krBK-APL|WIZ010vfBK-APL|WIZ010pbBK-APL|WIZ010krWH-APL|WIZ010yzWH-APL|", "rank": 1, "title": "Getting to know the Belkin BOOST↑CHARGE™ PRO 2-in-1 Wireless Charger Stand with MagSafe, WIZ010", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "The Belkin BOOST↑CHARGE™ PRO 2-in-1 Wireless Charger Stand with MagSafe, WIZ010 is an ultra-convenient solution to deliver the fastest possible charge of up to 15W to your iPhone® 12 and iPhone 13 series devices.  It supports MagSafe® technology for a seamless alignment and secure connection to keep your new iPhone safely in place, even when your group text has it buzzing nonstop.
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\"User-added

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Product Features
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Available Colors
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Compatibility

The Belkin WIZ010 is designed to charge the following types of devices:
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\n It has been tested for compatibility with the following devices:
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Package Contents
 \n", "version": "=C1200720075" }, { "articleNum": "317858", "categories": "|About_your_product|", "keywords": "317858, specs, functionality, product, hardware, features, warranty, compatibility, faq, information, iPhone, AirPods, MagSafe, charger, Belkin BOOST↑CHARGE™ PRO 2-in-1 Wireless Charger Stand with MagSafe, WIZ010, wiz010vfwh", "lang": "en_US", "products": "|WIZ010vfWH-APL|WIZ010auBK|WIZ010auWH|WIZ010dqBK|WIZ010dqWH|WIZ010krBK|WIZ010krWH|WIZ010myBK|WIZ010myWH|WIZ010ttBK|WIZ010ttWH|WIZ010vfBK|WIZ010vfWH|WIZ010yzBK|WIZ010yzWH|WIZ010ttBK-APL|WIZ010myBK-APL|WIZ010auWH-APL|WIZ010ttWH-W|WIZ010dqWH-APL|WIZ010ttWH-APL|WIZ010myWH-APL|WIZ010dqBK-APL|WIZ010ttWH-RM2|WIZ010ttBK-RM2|WIC005ttBK-WM|WIC005ttWH-WM|WIZ010ttWH-TM|WIZ010TTWH-TL|WIZ010TTBK-TL|WIZ010yzBK-APL|WIZ010auBK-APL|WIZ010pbWH-APL|WIZ010krBK-APL|WIZ010vfBK-APL|WIZ010pbBK-APL|WIZ010krWH-APL|WIZ010yzWH-APL|WIZ010ttWH-RM|WIZ010ttBK-RM|", "rank": 2, "title": "Belkin BOOST↑CHARGE™ PRO 2-in-1 Wireless Charger Stand with MagSafe, WIZ010 Frequently Asked Questions", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "

TABLE OF CONTENTS

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PRODUCT INFORMATION
 
1.  What is the Belkin BOOST↑CHARGE™ PRO 2-in-1 Wireless Charger Stand with MagSafe, WIZ010?
2.  How long is the warranty of the Belkin WIZ010?
3.  Does the Belkin WIZ010 have a Connected Equipment Warranty (CEW)?
4.  Is the charger MFi-certified?
5.  Is the charger MagSafe®-certified?
6.  In what colors is the charger available in?
7.  What are included in the package of the Belkin WIZ010?
8.  Where can I find the serial number of this product?

HARDWARE INFORMATION

1.  What are the specifications of the power supply included with the charger?
2.  How long is the charger’s power supply cable?
3.  Can I use my own power supply with the charger?
4.  Are there any status lights on this device?
5.  Is the base of the charger weighted?
6.  Does the charger have any stabilizing feet on the base?
7.  What is the support arm of the charger made of?
8.  What are the dimensions of the charger?
9.  What are the recommended operating and storage temperatures for this product?
10.  Does the charger have any overheat protection?

COMPATIBILITY

1.  What devices can I charge with the Belkin WIZ010?
2.  Can I charge my phone with a case on?
3.  Can I charge my iPhone® on the Belkin WIZ010 while the Apple® Wallet® is attached to my phone?
4.  Can I use this product outdoors?

FUNCTIONALITY

1.  What does the status light on the Belkin WIZ010 indicate?
2.  How many devices can I charge at the same time to the Belkin WIZ010?
3.  How do I align my MagSafe-compatible iPhone to charge on the Belkin WIZ010?
4.  What orientations can I charge my iPhone on the Belkin WIZ010?
5.  How do I remove my phone from the charger?
6.  Does the MagSafe animation appear when connecting a MagSafe-compatible phone to charge on the Belkin WIZ010?
7.  Can the MagSafe charger on the Belkin WIZ010 be rotated?
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PRODUCT INFORMATION

1.  What is the Belkin BOOST↑CHARGE™ PRO 2-in-1 Wireless Charger Stand with MagSafe, WIZ010?

The Belkin BOOST↑CHARGE™ PRO 2-in-1 Wireless Charger Stand with MagSafe, WIZ010 is an ultra-convenient solution to deliver the fastest possible charge of up to 15W to your iPhone 12 or iPhone 13 series device.  It supports MagSafe technology for a seamless alignment and secure connection to keep your new iPhone safely in place, even when your group text has it buzzing nonstop.  To learn more, click here.

2.  How long is the warranty of the Belkin WIZ010?

The Belkin WIZ010 has a 2-year limited warranty.

3.  Does the Belkin WIZ010 have a Connected Equipment Warranty (CEW)? 

Yes, the CEW is up to $2,500.

4.  Is the charger MFi-certified? 

Yes.

5.  Is the charger MagSafe®-certified?

Yes.

6.  In what colors is the charger available in?

The Belkin WIZ010 is available in the following colors:
 

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7.  What are included in the package of the Belkin WIZ010?

The package includes the following: 
 

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8.  Where can I find the serial number of this product? 

The serial number is printed on the bottom of the Belkin WIZ010 near the power connector port.

HARDWARE INFORMATION

1.  What are the specifications of the power supply included with the charger?

The charger has the following power specifications:
 
Input: 
 

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Output: 
 

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2.  How long is the charger’s power supply cable?

The length of the power supply cable is 1.2 m.

3.  Can I use my own power supply with the charger?

No.  The Belkin WIZ010 uses a proprietary power connector.

4.  Are there any status lights on this device?

Yes, the Belkin WIZ010 has a single charging light on the base that shows the charging status for the AirPods only.  The light will not show the status when an iPhone is charging but the charging status for the iPhone will be displayed on its screen.

5.  Is the base of the charger weighted?

Yes, this is to assist with the stability of the charging stand.

6.  Does the charger have any stabilizing feet on the base?

Yes.

7.  What is the support arm of the charger made of?

The support arm of the device is made of stainless steel.

8.  What are the dimensions of the charger?

The Belkin WIZ010 has the following dimensions:

Base: 
 

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MagSafe phone charger:
 

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Height: 
 

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9.  What are the recommended operating and storage temperatures for this product?

The recommended operating and storage temperatures for the Belkin WIZ010 are the following:
 

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10.  Does the charger have any overheat protection?

Yes.  If the charger detects any charged device that's starting to overheat, it will begin to throttle down the charging power and slow the charging speed in attempts to stop your device from overheating.

COMPATIBILITY

1.  What devices can I charge with the Belkin WIZ010?

The Belkin WIZ010 is designed to charge MagSafe-compatible phones and wireless charging-capable AirPods.  It has been tested for compatibility with the following devices:
 

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2.  Can I charge my phone with a case on?

Yes.  The Belkin WIZ010 can charge iPhone 12 or iPhone 13 series phones with MagSafe-approved cases of up to 3 mm in thickness.

3.  Can I charge my iPhone® on the Belkin WIZ010 while the Apple® Wallet® is attached to my phone?

No.

4.  Can I use this product outdoors?

No.  The charger is designed for indoor use only.

FUNCTIONALITY

1.  What does the status light on the Belkin WIZ010 indicate?

The charger features a status indicator light for charging the AirPods only and not the status of the iPhone.  The status of the charge for the AirPods is laid out in the table below:

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StatusColorDescription
OFFNoneThe charger is on standby
SolidWhiteThe device is charging
SolidOrangeCharging error
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2.  How many devices can I charge at the same time to the Belkin WIZ010?

The Belkin WIZ010 can charge up to two devices: 
 
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3.  How do I align my MagSafe-compatible iPhone to charge on the Belkin WIZ010?

The phone charging portion of the Belkin WIZ010 uses an Apple-approved MagSafe charger.  This feature aligns your phone correctly for charging.  When you place your iPhone on the charger, you will feel the magnets pulling your phone into proper alignment.

4.  What orientations can I charge my iPhone on the Belkin WIZ010?

The charger allows you to charge your phone in portrait and landscape orientations. 

5.  How do I remove my phone from the charger?

Your phone can be removed with one hand by grasping the top or bottom of your phone and using a peeling motion to release the magnetic hold. 

NOTE:  Due to the strong MagSafe magnetic connection, if you attempt to remove your phone by holding onto the middle of the phone and pulling it straight off, the charger may move if you will not grasp the base with one hand.

6.  Does the MagSafe animation appear when connecting a MagSafe-compatible phone to charge on the Belkin WIZ010?

Your MagSafe-compatible iPhone should show the MagSafe charging animation when it is connected and placed on the charger and begins to charge.

7.  Can the MagSafe charger on the Belkin WIZ010 be rotated?

No.  The charger is stationary and attempting to move it can damage the charging stand.
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", "version": "=C1200720075" }, { "articleNum": "317864", "categories": "|Installation|", "keywords": "317864, Belkin BOOST↑CHARGE™ PRO 2-in-1 Wireless Charger Stand with MagSafe, WIZ010, iPhone, AirPods, MagSafe, charger, set up, setting up, setup", "lang": "en_US", "products": "|WIZ010vfWH-APL|WIZ010auBK|WIZ010auWH|WIZ010dqBK|WIZ010dqWH|WIZ010krBK|WIZ010krWH|WIZ010myBK|WIZ010myWH|WIZ010ttBK|WIZ010ttWH|WIZ010vfBK|WIZ010vfWH|WIZ010yzBK|WIZ010yzWH|", "rank": 2, "title": "How to set up the Belkin WIZ010", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "The Belkin BOOST↑CHARGE™ PRO 2-in-1 Wireless Charger Stand with MagSafe, WIZ010 has a 40W AC power adapter.  At the end of the adapter is a right-angle barrel connector that plugs into the base of the charger, which has a precision cut slot that you plug the AC adapter into.  This slot helps lock the connector to the charger, allowing it to be held in securely and reducing the likelihood of an accidental disconnection.

To connect the power adapter to the charger, you will need to hold the stand so that the bottom is facing you and the power plug slot is at the bottom.
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Step 1:
Place the barrel connector into the slot with the metal tip pointing to the left.  Push the connector in the slot and plug it into left-hand side of the slot.

Step 2:
Once connected, rotate the cord down into the cord slot.  This will hold your cord securely and keep your stand from becoming accidentally unplugged.
 
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\"User-added
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 ", "version": "=C1200720075" }, { "articleNum": "317860", "categories": "|Advance_Configuration|", "keywords": "317860, Belkin BOOST↑CHARGE™ PRO 2-in-1 Wireless Charger Stand with MagSafe, WIZ010, iPhone, AirPods, MagSafe, charger, charging, use, using, error, errors, orange, light", "lang": "en_US", "products": "|WIZ010vfWH-APL|WIZ010auBK|WIZ010auWH|WIZ010dqBK|WIZ010dqWH|WIZ010krBK|WIZ010krWH|WIZ010myBK|WIZ010myWH|WIZ010ttBK|WIZ010ttWH|WIZ010vfBK|WIZ010vfWH|WIZ010yzBK|WIZ010yzWH|", "rank": 3, "title": "Charging errors on the Belkin WIZ010", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "

For safety, the Belkin BOOST↑CHARGE™ PRO 2-in-1 Wireless Charger Stand with MagSafe, WIZ010 will stop charging if it detects a non-compatible device or misaligned device on the base of the charging pad.  When this happens, the status light will illuminate orange until the object is realigned or moved.
 

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The reasons for the charger to signify a charging error are:
 

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Related Article: 

Charging light status on the Belkin WIZ010", "version": "=C1200720075" }, { "articleNum": "317861", "categories": "|Advance_Configuration|", "keywords": "317861, Belkin BOOST↑CHARGE™ PRO 2-in-1 Wireless Charger Stand with MagSafe, WIZ010, iPhone, AirPods, MagSafe, charge, charging, charger, use, using", "lang": "en_US", "products": "|WIZ010vfWH-APL|WIZ010auBK|WIZ010auWH|WIZ010dqBK|WIZ010dqWH|WIZ010krBK|WIZ010krWH|WIZ010myBK|WIZ010myWH|WIZ010ttBK|WIZ010ttWH|WIZ010vfBK|WIZ010vfWH|WIZ010yzBK|WIZ010yzWH|", "rank": 3, "title": "How to charge your devices using the Belkin WIZ010", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "The Belkin BOOST↑CHARGE™ PRO 2-in-1 Wireless Charger Stand with MagSafe, WIZ010, is an ultraconvenient 2-in-1 wireless charging stand that can deliver the fastest possible charge—up to 15W to iPhone® 12 and iPhone 13 models.  With the MagSafe® technology, just place your iPhone on the charging stand for a secure connection and wirelessly charge compatible AirPods® all at the same time.
 \n

\"User-added

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To charge your iPhone

Simply place your MagSafe-compatible iPhone on the large white charging pad.  The magnet in the Belkin WIZ010 will align your phone correctly with the charger and your phone should illuminate
to show that it is charging.

NOTE:  If your phone is powered up and locked, it will show the MagSafe charging animation when the charging starts.  If your phone is unlocked or you are using an app, the animation will not play.

To charge your wireless charging-compatible AirPods

Make sure your AirPods are placed back into their charging case and that the case is wireless charging capable.  Place your AirPods case into the circular indentation on the base of the charger.  When placed correctly, the white status indicator light will illuminate on the charger.

NOTE:  If the status indicator light is orange, there is an error with the charging.  Try removing the AirPods case and placing it back down.  You may need to adjust its position on the pad.


Related Article: 

Charging light status on the Belkin WIZ010", "version": "=C1200720075" } ] }, "template": "pdpSupportArticles", "success": true, "renderedTemplate": "
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Common Questions

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