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  "action": "Product-GetPDPSupportArticles",
  "queryString": "pid=TBA009bg",
  "locale": "en_US",
  "productModel": {
    "code": "TBA009bg",
    "name": "Rugged USB-C Keyboard Folio for iPad",
    "supportArticles": [
      {
        "articleNum": "337937",
        "categories": "|About_your_product|",
        "keywords": "337937, TBA009, TBA009bg, TBA009bk, TBA009hq-US, TBA009hq-AY, TBA009hq-FR, TBA009hq-DE, TBA009hq-SP, TBA009hq-UK, USB‑C keyboard folio for iPad, iPad keyboard case with trackpad, rugged iPad keyboard case, wired keyboard case for iPad, iPad keyboard case USB‑C, education iPad keyboard case, enterprise iPad keyboard folio, iPad keyboard with pass‑through charging, Belkin USB‑C iPad keyboard, durable iPad keyboard folio",
        "lang": "en_US",
        "products": "|TBA009hq-US|TBA009bg|TBA009hq-SP|TBA009hq-FR|TBA009hq-DE|TBA009hq-AY|TBA009hq-UK|TBA009tt|TBA009bk|",
        "rank": 2,
        "title": "Connect Rugged USB‑C Keyboard Folio for iPad (TBA009) FAQs ",
        "type": "FAQ",
        "latestLink": null,
        "hyperlink": null,
        "body": "<div align=\"center\">\n<table class=\"table\" border=\"0\" style=\"max-width: 100%;color: #000000;width: 57.8333%;\"><tbody><tr><td colspan=\"1\" rowspan=\"1\" style=\"border-top-width: medium;border-top-style: none;border-top-color: currentcolor;text-align: center;vertical-align: middle;width: 39.4024%;\">\n<p><a href=\"#fa\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color: #000000;\"><span style=\"font-size: 18px;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><strong><u>PRODUCT INFORMATION</u></strong></span></span></span></a></p>\n<p><a href=\"#fe\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color: #000000;\"><span style=\"font-size: 18px;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><strong><u>HARDWARE INFORMATION</u></strong></span></span></span></a> <span style=\"color: #000000;\"><span style=\"font-size: 18px;\"> </span></span></p>\n<p><a href=\"#fo\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color: #000000;\"><span style=\"font-size: 18px;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><strong><u>COMPATIBILITY</u></strong></span></span></span></a></p>\n<p><a href=\"#fu\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color: #000000;\"><span style=\"font-size: 18px;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><strong><u>FUNCTIONALITY</u></strong></span></span></span></a></p>\n<p><a href=\"#fi\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color: #000000;\"><span style=\"font-size: 18px;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><strong><u><span>DISPLAY LIMITATION (CRITICAL DIFFERENCE VS TBA008)</span></u></strong></span></span></span></a></p>\n<p><a href=\"#fou\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color: #000000;\"><span style=\"font-size: 18px;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><strong><u><span>TROUBLESHOOTING</span></u></strong></span></span></span></a></p>\n</td><td colspan=\"1\" rowspan=\"1\" style=\"border-top-width: medium;border-top-style: none;border-top-color: currentcolor;vertical-align: middle;text-align: center;width: 56.4818%;\"><img src=\"https://belkin.my.salesforce-sites.com/Articles/servlet/rtaImage?eid=ka8Un000004g5Lx&amp;feoid=00N2T000005pv7X&amp;refid=0EMUn00000LvDqr\" alt=\"\" width=\"496\" height=\"496\"></img></td></tr></tbody></table>\n</div>\n<hr></hr>\n<div class=\"table-responsive\">\n<table align=\"center\" class=\"table table-hover\" border=\"0\" style=\"max-width: 100%;color: #000000;width: 100%;height: 2220.2px;\"><tbody><tr style=\"height: 52.4px;\"><td colspan=\"2\" rowspan=\"1\" style=\"border-bottom: 2px solid dimgray;border-top-width: medium;border-top-style: none;border-top-color: currentcolor;text-align: center;vertical-align: middle;width: 100%;\"><a id=\"fa\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 24px;\"><b><u>PRODUCT INFORMATION</u></b></span></span></span></a></td></tr><tr style=\"height: 116.4px;\"><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 50.642%;\"><span style=\"color: #000000;\"><span style=\"font-size: 18px;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span>What is the Belkin Connect Rugged USB</span>‑<span>C Keyboard Folio for iPad?</span><span> </span> </span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 49.358%;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\">The<span> TBA009 is a rugged USB</span>‑<span>C keyboard folio for iPad with a built</span>‑<span>in keyboard and trackpad, designed for education, enterprise, and everyday use.</span> </span></span></span></td></tr><tr style=\"height: 90.4px;\"><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 50.642%;\"><span style=\"color: #000000;\"><span style=\"font-size: 18px;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span>Does the TBA009 require Bluetooth or pairing?</span><span> </span> </span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 49.358%;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\"><span>No. The keyboard connects directly via USB</span>‑<span>C and does not require Bluetooth, pairing, or software.</span><span> </span> </span></span></span></td></tr><tr style=\"height: 190px;\"><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 50.642%;\"><span style=\"color: #000000;\"><span style=\"font-size: 18px;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\">What&#39;s in the box?</span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 49.358%;\">\n<p><span style=\"color: #000000;font-family: arial, helvetica, sans-serif;\"><span style=\"font-size: 16px;\">T<span style=\"font-family: arial, helvetica, sans-serif;\">he package includes: </span></span></span></p>\n<div>\n<ul style=\"list-style-type: disc;\"><li style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\">\n<p><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\"><span>1 × USB</span>‑<span>C Keyboard Folio for iPad</span><span> </span></span></p>\n</li></ul>\n</div>\n<div>\n<ul style=\"list-style-type: disc;\"><li style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\">\n<p><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\"><span>Quick Start Guide</span><span> </span></span></p>\n</li></ul>\n</div>\n<div>\n<ul style=\"list-style-type: disc;\"><li style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\">\n<p><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\"><span>Regulatory and warranty information</span><span> </span></span></p>\n</li></ul>\n</div>\n</td></tr><tr style=\"height: 90.4px;\"><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 50.642%;\"><span style=\"color: #000000;\"><span style=\"font-size: 18px;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\">How do I register this device?</span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 49.358%;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\">You can <span style=\"color: #000000;\"><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=271549\" target=\"_blank\" style=\"color: #000000;\" rel=\"noopener noreferrer\"><span style=\"text-decoration: underline;\"><u>register your device</u></span></a></span> at Belkin.com where you must enter details about your product.</span></span></td></tr><tr style=\"height: 52.4px;\"><td colspan=\"2\" rowspan=\"1\" style=\"border-bottom: 2px solid dimgray;border-top-width: medium;border-top-style: none;border-top-color: currentcolor;text-align: center;vertical-align: middle;width: 100%;\"><a id=\"fe\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 24px;\"><b>HARDWARE INFORMATION</b></span></span></span></a></td></tr><tr style=\"height: 103.8px;\"><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 50.642%;\"><span style=\"color: #000000;\"><span style=\"font-size: 18px;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span>Does the TBA009 have a built-in trackpad?</span><span> </span> </span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 49.358%;\">\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span style=\"color: #000000;\">Y<span>es. It includes a full-size keyboard with a multi-touch trackpad for navigation and control.</span><span> </span> </span><span style=\"color: #000000;\"></span></span></p>\n</td></tr><tr style=\"height: 199.6px;\"><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 50.642%;\"><span style=\"color: #000000;\"><span style=\"font-size: 18px;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span>Does the keyboard folio protect the iPad?</span><span> </span> </span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 49.358%;\">\n<p><span style=\"color: #000000;font-family: arial, helvetica, sans-serif;font-size: 16px;\">Y</span><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>es. It provides:</span><span> </span></span></p>\n<div>\n<ul style=\"list-style-type: disc;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>MIL</span>‑<span>STD</span>‑<span>810G drop protection (up to 6.5 ft / 2 m)</span><span> </span></span></p>\n</li></ul>\n</div>\n<div>\n<ul style=\"list-style-type: disc;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>IP51 water-resistant keys for spill protection</span><span> </span></span></p>\n</li></ul>\n</div>\n</td></tr><tr style=\"height: 161px;\"><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 50.642%;\"><span style=\"color: #000000;\"><span style=\"font-size: 18px;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span>Does the TBA009 have ports?</span><span> </span> </span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 49.358%;\"><span style=\"color: #000000;font-family: arial, helvetica, sans-serif;font-size: 16px;\">Y</span><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">es. It includes:<span> </span></span>\n<div>\n<ul style=\"list-style-type: disc;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>USB</span>‑<span>C port for pass-through charging</span><span> </span></span></p>\n</li></ul>\n</div>\n<div>\n<ul style=\"list-style-type: disc;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">3.5 mm audio jack for wired headphones</span><span><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"> </span><br></span></p>\n</li></ul>\n</div>\n</td></tr><tr style=\"height: 74.4px;\"><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 50.642%;\"><span style=\"color: #000000;\"><span style=\"font-size: 18px;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span>Can I store an Apple Pencil or Logitech Crayon?<span> </span> </span></span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 49.358%;\">\n<div><span style=\"color: #000000;font-family: arial, helvetica, sans-serif;font-size: 16px;\">Ye<span>s. The folio includes built-in storage for a stylus (not included).</span><span> </span> </span></div>\n</td></tr><tr style=\"height: 74.4px;\"><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 50.642%;\"><span style=\"color: #000000;\"><span style=\"font-size: 18px;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span>Does the TBA009 support external display?<span> </span> </span></span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 49.358%;\">\n<div><span style=\"color: #000000;font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>No. The TBA009 does not support external display connections.</span><span> </span> <br></span></div>\n</td></tr><tr style=\"height: 52.4px;\"><td colspan=\"2\" rowspan=\"1\" style=\"border-bottom: 2px solid dimgray;border-top-width: medium;border-top-style: none;border-top-color: currentcolor;text-align: center;vertical-align: middle;width: 100%;\"><a id=\"fo\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 24px;\"><b>COMPATIBILITY</b></span></span></span></a></td></tr><tr style=\"height: 106.2px;\"><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 50.642%;\"><br><span style=\"color: #000000;\"><span style=\"font-size: 18px;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\">What compatible devices will work with TBA009? </span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 49.358%;\">\n<p><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\">The<span> TBA009 is compatible with iPad 10th generation (10.9</span>‑<span>inch, USB</span>‑<span>C) and iPad 11</span>‑<span>inch (A16) models.</span><span> </span> </span></span></span></p>\n</td></tr><tr style=\"height: 52.4px;\"><td colspan=\"2\" rowspan=\"1\" style=\"border-bottom: 2px solid dimgray;border-top-width: medium;border-top-style: none;border-top-color: currentcolor;text-align: center;vertical-align: middle;width: 100%;\"><a id=\"fu\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 24px;\"><b>FUNCTIONALITY</b></span></span></span></a></td></tr><tr style=\"height: 270.2px;\"><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 50.642%;\"><span style=\"font-size: 18px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span>How do I set up the TBA009 keyboard folio?</span><span> </span> </span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 49.358%;\"><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">Follow these steps:<span> </span></span>\n<div>\n<ol start=\"1\" style=\"list-style-type: decimal;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Place your iPad into the folio.</span><span> </span></span></p>\n</li></ol>\n</div>\n<div>\n<ol start=\"2\" style=\"list-style-type: decimal;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Connect the USB</span>‑<span>C connector to the iPad.</span><span> </span></span></p>\n</li></ol>\n</div>\n<div>\n<ol start=\"3\" style=\"list-style-type: decimal;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Wait for automatic recognition.</span><span> </span></span></p>\n</li></ol>\n</div>\n<div>\n<ol start=\"4\" style=\"list-style-type: decimal;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Start typing.</span><span> </span></span></p>\n</li></ol>\n</div>\n<div>\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>(No setup, pairing, or software is required.)</span><span> </span></span></p>\n</div>\n</td></tr><tr style=\"height: 90.4px;\"><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 50.642%;\"><span style=\"font-size: 18px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span>Can I charge my iPad while using the keyboard?</span><span> </span> </span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 49.358%;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span>Yes. The TBA009 supports USB</span>‑<span>C pass-through charging so you can charge your iPad while using the keyboard.</span><span> </span> </span></span></span></td></tr><tr style=\"height: 311.4px;\"><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 50.642%;\"><span style=\"font-size: 18px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span>What viewing modes does the folio support?</span><span> </span> <br></span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 49.358%;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\">Th</span></span></span><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">e folio supports:<span> </span></span>\n<div>\n<ul style=\"list-style-type: disc;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Typing</span><span> </span></span></p>\n</li></ul>\n</div>\n<div>\n<ul style=\"list-style-type: disc;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Viewing</span><span> </span></span></p>\n</li></ul>\n</div>\n<div>\n<ul style=\"list-style-type: disc;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Drawing</span><span> </span></span></p>\n</li></ul>\n</div>\n<div>\n<ul style=\"list-style-type: disc;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Presentations</span><span> </span></span></p>\n</li></ul>\n</div>\n<div>\n<ul style=\"list-style-type: disc;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Tablet mode</span><span> </span></span></p>\n</li></ul>\n</div>\n<div>\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>It also includes a multi-angle stand (up to ~80°).</span><span> </span></span></p>\n</div>\n</td></tr><tr style=\"height: 44px;\"><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 50.642%;\"><span style=\"font-size: 18px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span>Does the TBA009 support auto sleep and wake?</span><span> </span> </span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 49.358%;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"> Yes. The folio automatically puts the iPad to sleep when closed and wakes it when opened.</span></span></span></td></tr><tr style=\"height: 44px;\"><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 50.642%;\"><span style=\"font-size: 18px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span>What should I do if the keyboard or trackpad is not working?</span><span> </span> <br></span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 49.358%;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\">T</span></span></span><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">ry the following steps:<span> </span></span>\n<div>\n<ol start=\"1\" style=\"list-style-type: decimal;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Make sure the USB</span>‑<span>C connector is fully inserted.</span><span> </span></span></p>\n</li></ol>\n</div>\n<div>\n<ol start=\"2\" style=\"list-style-type: decimal;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Disconnect and reconnect the folio.</span><span> </span></span></p>\n</li></ol>\n</div>\n<div>\n<ol start=\"3\" style=\"list-style-type: decimal;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Ensure your iPad is updated to the latest iPadOS version.</span><span> </span></span></p>\n</li></ol>\n</div>\n</td></tr><tr style=\"height: 44px;\"><td colspan=\"2\" rowspan=\"1\" style=\"vertical-align: middle;width: 100%;text-align: center;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><a id=\"fi\" target=\"_blank\"><span style=\"font-size: 22px;\"><strong><span>DISPLAY LIMITATION (CRITICAL DIFFERENCE VS TBA008)</span><span> </span> </strong></span></a><br></span></span></span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 50.642%;\"><span style=\"font-size: 18px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span>Can I connect the TBA009 to an external display or monitor?</span><span> </span> <br></span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 49.358%;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span>No. The TBA009 does not support external display connections such as monitors or TVs.</span><span> </span> <br></span></span></span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 50.642%;\"><span style=\"font-size: 18px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span>Why doesn’t TBA009 support external display output?</span><span> </span> <br></span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 49.358%;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\">T<span>he TBA009 does not include a built</span>‑<span>in Display Hub or DisplayPort functionality. External display support is only available on TBA008.</span> </span></span></span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 50.642%;\"><span style=\"font-size: 18px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span>What happens if I connect a display cable to the TBA009?</span><span> </span> <br></span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 49.358%;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\">T<span style=\"list-style-type: disc;\">he external display will not work because the TBA009 does not support video output.</span> </span></span></span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 50.642%;\"><span style=\"font-size: 18px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span>Which model should I use if I need external display support?</span><span> </span> <br></span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 49.358%;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\">U<span>se the TBA008, which includes a built</span>‑<span>in Display Hub for connecting to external monitors.</span><span> </span> </span></span></span></td></tr><tr><td colspan=\"2\" rowspan=\"1\" style=\"vertical-align: middle;width: 100%;text-align: center;\"><a id=\"fou\" target=\"_blank\"><strong><span style=\"font-family: Arial, Helvetica, sans-serif;font-size: 24px;\"><span style=\"color: #000000;\">TROUBLESHOOTING</span></span></strong></a></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 50.642%;\"><span style=\"font-size: 18px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span>What should I do if the keyboard is not working?</span><span> </span> <br></span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 49.358%;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\">T</span></span></span><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">ry the following steps:<span> </span></span>\n<div>\n<ol start=\"1\" style=\"list-style-type: decimal;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Make sure the USB</span>‑<span>C connector is fully inserted into the iPad.</span><span> </span></span></p>\n</li></ol>\n</div>\n<div>\n<ol start=\"2\" style=\"list-style-type: decimal;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Disconnect and reconnect the folio.</span><span> </span></span></p>\n</li></ol>\n</div>\n<div>\n<ol start=\"3\" style=\"list-style-type: decimal;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Restart your iPad.</span><span> </span></span></p>\n</li></ol>\n</div>\n<div>\n<ol start=\"4\" style=\"list-style-type: decimal;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Update your iPad to the latest iPadOS version.</span><span> </span></span></p>\n</li></ol>\n</div>\n</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 50.642%;\"><span style=\"font-size: 18px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span>What should I do if the trackpad is not responding?</span><span> </span> <br></span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 49.358%;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\">F<span style=\"font-family: arial, helvetica, sans-serif;\">o</span></span></span></span><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\">llow these steps:<span> </span></span>\n<div>\n<ol start=\"1\" style=\"list-style-type: decimal;\"><li style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\">\n<p><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\"><span>Check that the folio is securely connected via USB</span>‑<span>C.</span><span> </span></span></p>\n</li></ol>\n</div>\n<div>\n<ol start=\"2\" style=\"list-style-type: decimal;\"><li style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\">\n<p><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\"><span>Clean the trackpad surface.</span><span> </span></span></p>\n</li></ol>\n</div>\n<div>\n<ol start=\"3\" style=\"list-style-type: decimal;\"><li style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\">\n<p><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\"><span>Restart your iPad.</span><span> </span></span></p>\n</li></ol>\n</div>\n<div>\n<ol start=\"4\" style=\"list-style-type: decimal;\"><li style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\">\n<p><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\"><span>Reconnect the keyboard folio.</span><span> </span></span></p>\n</li></ol>\n</div>\n</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 50.642%;\"><span style=\"font-size: 18px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span>What should I do if my iPad is not charging through the folio?<span> </span> <br></span></span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 49.358%;\"><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span style=\"color: #000000;\">T</span>ry the following:<span> </span></span>\n<div>\n<ol start=\"1\" style=\"list-style-type: decimal;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Check the USB</span>‑<span>C charging cable and power adapter.</span><span> </span></span></p>\n</li></ol>\n</div>\n<div>\n<ol start=\"2\" style=\"list-style-type: decimal;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Ensure the cable is connected to the folio’s USB</span>‑<span>C port.</span><span> </span></span></p>\n</li></ol>\n</div>\n<div>\n<ol start=\"3\" style=\"list-style-type: decimal;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Disconnect and reconnect the power cable.</span><span> </span></span></p>\n</li></ol>\n</div>\n<div>\n<ol start=\"4\" style=\"list-style-type: decimal;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Test with another charger if available.</span><span> </span></span></p>\n</li></ol>\n</div>\n</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 50.642%;\"><span style=\"font-size: 18px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span>What should I do if accessories are not working?<span> </span> <br></span></span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 49.358%;\">\n<div>\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Follow these steps:</span><span> </span></span></p>\n</div>\n<div>\n<ol start=\"1\" style=\"list-style-type: decimal;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Ensure all cables are properly connected.</span><span> </span></span></p>\n</li></ol>\n</div>\n<div>\n<ol start=\"2\" style=\"list-style-type: decimal;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Disconnect and reconnect the accessory.</span><span> </span></span></p>\n</li></ol>\n</div>\n<div>\n<ol start=\"3\" style=\"list-style-type: decimal;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Check compatibility with your iPad.</span><span> </span></span></p>\n</li></ol>\n</div>\n<div>\n<ol start=\"4\" style=\"list-style-type: decimal;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Restart the iPad.</span><span> </span></span></p>\n</li></ol>\n</div>\n</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 50.642%;\"><span style=\"font-size: 18px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span>Why is the keyboard or trackpad intermittently disconnecting?<span> </span> <br></span></span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 49.358%;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\">T</span></span></span><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">his may happen if the USB‑<span>C connection is loose.</span> </span>\n<div>\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Fix:</span><span> </span></span></p>\n</div>\n<div>\n<ol start=\"1\" style=\"list-style-type: decimal;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Reinsert the connector securely.</span><span> </span></span></p>\n</li></ol>\n</div>\n<div>\n<ol start=\"2\" style=\"list-style-type: decimal;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Avoid bending or stressing the cable.</span><span> </span></span></p>\n</li></ol>\n</div>\n<div>\n<ol start=\"3\" style=\"list-style-type: decimal;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Keep the connector area clean.</span><span> </span></span></p>\n</li></ol>\n</div>\n</td></tr></tbody><tbody></tbody><tbody></tbody><tbody></tbody></table>\n</div>\n<div id=\"\" style=\"left: 351px;top: 3879.34px;\"> </div>",
        "version": "=J0340327564"
      },
      {
        "articleNum": "337936",
        "categories": "|About_your_product|",
        "keywords": "337936, TBA009, TBA009bg, TBA009bk, TBA009hq-US, TBA009hq-AY, TBA009hq-FR, TBA009hq-DE, TBA009hq-SP, TBA009hq-UK, USB‑C keyboard folio for iPad, iPad keyboard case with trackpad, rugged iPad keyboard case, wired keyboard case for iPad, iPad keyboard case USB‑C, education iPad keyboard case, enterprise iPad keyboard folio, iPad keyboard with pass‑through charging, Belkin USB‑C iPad keyboard, durable iPad keyboard folio",
        "lang": "en_US",
        "products": "|TBA009hq-US|TBA009bg|TBA009hq-SP|TBA009hq-FR|TBA009hq-DE|TBA009hq-AY|TBA009hq-UK|TBA009tt|TBA009bk|",
        "rank": 3,
        "title": "Meet the Connect Rugged USB-C Keyboard Folio for iPad (TBA009)",
        "type": "FAQ",
        "latestLink": null,
        "hyperlink": null,
        "body": "<table align=\"center\" class=\"table\" border=\"0\" style=\"max-width: 70%;\"><tbody><tr style=\"border-top-width: medium;border-top-style: none;border-top-color: currentcolor;\"><td colspan=\"1\" rowspan=\"1\"><img src=\"https://belkin.my.salesforce-sites.com/Articles/servlet/rtaImage?eid=ka8Un000004fynV&amp;feoid=00N2T000005pv7X&amp;refid=0EMUn00000LIKU1\" alt=\"Black rugged folio case with an adjustable stand supporting a tablet in landscape orientation. The tablet screen shows a colorful abstract wallpaper, illustrating the case&#39;s hands-free viewing position.\" width=\"329\" height=\"329\"></img>  </td><td colspan=\"1\" rowspan=\"1\" style=\"text-align: center;\"><img src=\"https://belkin.my.salesforce-sites.com/Articles/servlet/rtaImage?eid=ka8Un000004fynV&amp;feoid=00N2T000005pv7X&amp;refid=0EMUn00000LI7Ol\" alt=\"Black rugged keyboard folio case with a full-size keyboard, trackpad, and adjustable kickstand supporting a tablet in landscape orientation. The tablet screen displays a colorful abstract wallpaper.\" width=\"356\" height=\"356\"></img></td></tr><tr><td colspan=\"2\" rowspan=\"1\" style=\"width: 50%;vertical-align: middle;text-align: center;border: medium none currentcolor;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\"><a href=\"http://belkin.com/support-article/?articleNum=337937\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color: #000000;\"><u>Find out more</u></span></a><span style=\"color: #000000;\"> &gt;</span></span></span></td></tr></tbody></table>\n<table align=\"center\" class=\"table table-hover\" border=\"0\" style=\"max-width: 70%;width: 72.4566%;\"><tbody><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 49.218%;vertical-align: middle;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 24px;\"><strong>Product Description</strong></span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 50.782%;\">\n<p><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\"><span>Connect Rugged USB</span>‑<span>C Keyboard Folio for iPad is a durable, wired keyboard case built for education, enterprise, and everyday professional use. It connects directly via USB</span>‑<span><span>C—no Bluetooth pairing or Smart Connector </span><span>required</span><span>—for a stable, plug</span></span>‑<span>and</span>‑<span>play typing experience.</span><span> </span> <br></span></span></span></p>\n</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 49.218%;vertical-align: middle;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 24px;\"><strong>Product Features</strong></span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 50.782%;\">\n<p><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\"><span>Plug</span>‑<span>and</span>‑<span>play setup with no drivers or software installation needed </span><span> </span> </span></span></span></p>\n<p><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\"><span>Integrated full</span>‑<span>size keyboard with multi</span>‑<span>touch trackpad for precise navigation and comfortable typing </span><span> </span> </span></span></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>USB</span>‑<span>C pass</span>‑<span>through charging allows the iPad to charge while the keyboard folio is in use </span><span> </span> </span></p>\n<p><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\"><span style=\"list-style-type: disc;\"><span>Rugged folio design built for education, enterprise, and everyday professional use</span></span> </span></span></span></p>\n<p><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\"><span>MIL</span>‑<span>STD</span>‑<span>810G drop protection helps protect the iPad from everyday drops up to 6.5 ft / 2m </span></span></span></span></p>\n<p><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\"><span>IP51 water</span>‑<span>resistant keys help protect against accidental spills </span><span> </span> </span></span></span></p>\n<p><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\"><span>Adjustable multi</span>‑<span>angle stand (up to ~80°) supports typing, viewing, drawing, and presentations </span><span> </span> </span></span></span></p>\n<p><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\"><span>Five versatile viewing modes for work, study, and entertainment use </span><span> </span> </span></span></span></p>\n<p><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\"><span>Built</span>‑<span>in Apple Pencil or Logitech Crayon storage keeps accessories organized (stylus not included)</span><span> </span> </span></span></span></p>\n<p><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\"><span><span>3.5 mm</span><span> audio jack supports wired headphones and headsets </span></span><span> </span> </span></span></span></p>\n<p><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\"><span>Auto sleep and wake functionality helps preserve iPad battery life when the folio is opened or closed</span><span> </span> </span></span></span></p>\n<p><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\"><span>Maintains a slim, portable form factor while adding protection and productivity </span><span> </span> </span></span></span></p>\n<p><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\">Protected by a 3-year warranty</span></span></span></p>\n</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 49.218%;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 26px;\"><strong>Available Colors</strong></span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 50.782%;\">\n<p><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\">Black </span></span></span><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\"></span></span></span></p>\n</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 49.218%;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 24px;\"><strong>Compatibility</strong></span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 50.782%;\">\n<p><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 16px;\">The<span><span> TBA</span><span>009 is</span><span> compatible with iPad 10th generation (10.9</span></span>‑<span>inch, USB</span>‑<span>C) and iPad 11</span>‑<span>inch (A16) models.</span><span> </span> </span></span></span></p>\n</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 49.218%;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"font-size: 24px;\"><strong>Package Contents</strong></span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;width: 50.782%;\">\n<ul><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>1× Connect Rugged USB</span>‑<span>C Keyboard Folio for iPad</span><span> </span></span></li></ul>\n<div>\n<ul style=\"list-style-type: disc;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Quick Start Guide</span><span> </span></span></p>\n</li></ul>\n</div>\n<div>\n<ul style=\"list-style-type: disc;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Regulatory and warranty information</span><span> </span></span></p>\n</li></ul>\n</div>\n</td></tr></tbody></table>\n<div id=\"\" style=\"left: 472px;top: 21px;\"> </div>",
        "version": "=J0340327564"
      },
      {
        "articleNum": "337968",
        "categories": "|About_your_product|",
        "keywords": "TBA008, TBA008bg, TBA008bk, TBA008hq-US, TBA008hq-AY, TBA008hq-FR, TBA008hq-DE, TBA008hq-SP, TBA008hq-UK, USB‑C keyboard folio for iPad, iPad keyboard case with trackpad, rugged iPad keyboard case, iPad keyboard with display hub, wired keyboard case for iPad, iPad keyboard case USB‑C, iPad keyboard with external display support, education iPad keyboard case, enterprise iPad keyboard folio, Belkin USB‑C iPad keyboard",
        "lang": "en_US",
        "products": "|TBA008hq-US|TBA008hq-FR|TBA008bg|TBA008hq-DE|TBA008hq-UK|TBA008hq-AY|TBA008hq-SP|TBA008tt|TBA008bk|TBA009hq-US|TBA009bg|TBA009hq-SP|TBA009hq-FR|TBA009hq-DE|TBA009hq-AY|TBA009hq-UK|TBA009tt|TBA009bk|",
        "rank": 4,
        "title": "How to Set Up the USB‑C Keyboard Folio with Display Hub for iPad (TBA008/TBA009)",
        "type": "FAQ",
        "latestLink": null,
        "hyperlink": null,
        "body": "<div>\n<div><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>This guide explains how to set up and use your USB</span>‑<span>C Keyboard Folio with Display Hub for iPad. Follow the illustrated steps to position your iPad, switch between viewing modes, and connect accessories using the built</span>‑<span>in display hub.</span><span> </span></span></div>\n<div><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span></span><span> </span></span></div>\n<div>\n<h2 style=\"font-family: arial, helvetica, sans-serif;\">A. Laptop Mode</h2>\n</div>\n<div><img src=\"https://belkin.my.salesforce-sites.com/Articles/servlet/rtaImage?eid=ka8Un000004kWll&amp;feoid=00N2T000005pv7X&amp;refid=0EMUn00000LY3k9\" alt=\"Tablet with a detachable keyboard cover, shown propped up in a stand position.\" width=\"416\" height=\"293\"></img></div>\n<div><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Place the iPad into the keyboard folio and open it like a laptop.</span> </span><br><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>This mode is ideal for typing, trackpad use, and everyday productivity.</span><span> </span></span></div>\n<div><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span></span><span> </span></span></div>\n<div>\n<h2 style=\"font-family: arial, helvetica, sans-serif;\">B. Viewing and Drawing Modes</h2>\n</div>\n<div><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span></span></span><span></span><span> <img src=\"https://belkin.my.salesforce-sites.com/Articles/servlet/rtaImage?eid=ka8Un000004kWll&amp;feoid=00N2T000005pv7X&amp;refid=0EMUn00000LY3p0\" alt=\"Tablet keyboard folio in drawing mode with stylus support for Apple Pencil, Apple Pencil mini, and Logitech Pen.\" width=\"451\" height=\"435\"></img> </span></div>\n<div><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span></span></span><span></span><span> <img src=\"https://belkin.my.salesforce-sites.com/Articles/servlet/rtaImage?eid=ka8Un000004kWll&amp;feoid=00N2T000005pv7X&amp;refid=0EMUn00000LY49x\" alt=\"Keyboard folio case with magnetic stylus holder on the back\" width=\"433\" height=\"320\"></img> </span></div>\n<div><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span></span><span> </span></span><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Adjust the folio to change how you use your iPad:</span><span> </span></span></div>\n<div>\n<ul style=\"list-style-type: disc;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Fold the back panel to support the iPad at a comfortable viewing angle.</span><span> </span></span></li></ul>\n</div>\n<div>\n<ul style=\"list-style-type: disc;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Lay the iPad flatter for drawing or note</span>‑<span>taking with a compatible stylus.</span><span> </span></span></li></ul>\n</div>\n<div><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Note:</span> </span><br><em><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Supported accessories shown include Apple Pencil (USB</span>‑<span>C / 2nd generation) and Logitech Crayon. Pens are not included.</span><span> </span></span></em></div>\n<div><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span></span><span> </span></span></div>\n<div>\n<h2 style=\"font-family: arial, helvetica, sans-serif;\">C. Using the Display Hub and Ports</h2>\n</div>\n<div><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span></span></span><span></span><span> <img src=\"https://belkin.my.salesforce-sites.com/Articles/servlet/rtaImage?eid=ka8Un000004kWll&amp;feoid=00N2T000005pv7X&amp;refid=0EMUn00000LY4Rh\" alt=\"Keyboard folio case showing a 3.5 mm audio port, USB-C connection, and pass-through charging or display output features.\"></img> </span></div>\n<div><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>The keyboard folio includes a built</span>‑<span>in display hub that expands connectivity through USB</span>‑<span>C.</span><span> </span></span>\n<p> </p>\n</div>\n<div>\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>1. 3.5 mm Audio Jack</span> </span><br><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Connect wired headphones or speakers for audio output.</span><span> </span></span></p>\n</div>\n</div>\n<div>\n<div>\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>2. USB</span>‑<span>C Pass</span>‑<span>Through Charging</span> </span><br><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Charge the iPad while using the keyboard and connected accessories.</span><span> </span></span></p>\n</div>\n<div>\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>3. Display Port (TBA008 only)</span> </span><br><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Connect an external display using a compatible USB</span>‑<span>C display cable.</span><span> </span></span></p>\n</div>\n<div><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>USB</span>‑<span>C Cable</span> </span><br><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Use the USB</span>‑<span>C cable to connect power or external devices as shown.</span><span> </span></span></div>\n<div><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span></span><span> </span></span></div>\n<div>\n<h2 style=\"font-family: arial, helvetica, sans-serif;\">Helpful Tips</h2>\n</div>\n<div>\n<ul style=\"list-style-type: disc;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Adjust gently when changing modes</span> </span><br><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>When switching between Laptop Mode and Viewing/Drawing Mode, support the iPad with one hand while adjusting the folio to prevent sudden movement.</span><span> </span></span></li></ul>\n</div>\n<div>\n<ul style=\"list-style-type: disc;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Use compatible accessories only</span> </span><br><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>For drawing or note</span>‑<span>taking, use a compatible stylus as shown. Accessories are not included and may vary by model.</span><span> </span></span></li></ul>\n</div>\n<div>\n<ul style=\"list-style-type: disc;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Connect cables before extended use</span> </span><br><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>If you plan to use an external display, audio device, or charging, connect the cables to the display hub ports before long sessions for a more stable setup.</span><span> </span></span></li></ul>\n</div>\n<div><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span></span><span> </span></span></div>\n<div>\n<h2 style=\"font-family: arial, helvetica, sans-serif;\">Frequently Asked Questions</h2>\n</div>\n<div><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>1. How does the keyboard connect to the iPad?</span> </span><br><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>The keyboard connects directly to the iPad through the built</span>‑<span>in USB</span>‑<span>C connection inside the folio. No Bluetooth pairing is required.</span><span> </span></span></div>\n<div><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>2. Can I charge my iPad while using the keyboard and display hub?</span> </span><br><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Yes. The USB</span>‑<span>C pass</span>‑<span>through charging port allows you to power the iPad while using the keyboard and connected accessories.</span><span> </span></span></div>\n<div><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>3. What is the display hub used for?</span> </span><br><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>The display hub lets you connect supported accessories—such as headphones, charging cables, and an external display (model</span>‑<span>dependent)—through the folio’s built</span>‑<span>in ports.</span><span> </span></span></div>\n</div>",
        "version": "=J0340327564"
      },
      {
        "articleNum": "337974",
        "categories": "|Installation|",
        "keywords": "TBA008, TBA008bg, TBA008bk, TBA008hq-US, TBA008hq-AY, TBA008hq-FR, TBA008hq-DE, TBA008hq-SP, TBA008hq-UK, USB‑C keyboard folio for iPad, iPad keyboard case with trackpad, rugged iPad keyboard case, iPad keyboard with display hub, wired keyboard case for iPad, iPad keyboard case USB‑C, iPad keyboard with external display support, education iPad keyboard case, enterprise iPad keyboard folio, Belkin USB‑C iPad keyboard",
        "lang": "en_US",
        "products": "|TBA009hq-US|TBA009bg|TBA009hq-SP|TBA009hq-FR|TBA009hq-DE|TBA009hq-AY|TBA009hq-UK|TBA009tt|TBA009bk|TBA008hq-US|TBA008hq-FR|TBA008bg|TBA008hq-DE|TBA008hq-UK|TBA008hq-AY|TBA008hq-SP|TBA008tt|TBA008bk|",
        "rank": 6,
        "title": "How to Assemble the USB‑C Keyboard Folio for iPad",
        "type": "FAQ",
        "latestLink": null,
        "hyperlink": null,
        "body": "<div>\n<div><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>This guide shows how to properly assemble and attach your iPad to the USB‑C Keyboard Folio. Follow the steps in order to ensure the iPad is securely seated and correctly connected to the keyboard.</span></span></div>\n<div><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span></span><span> </span></span></div>\n<div>\n<h2 style=\"font-family: arial, helvetica, sans-serif;\">1. Lay the Folio Flat</h2>\n<h2 style=\"font-family: arial, helvetica, sans-serif;\"> <img src=\"https://belkin.my.salesforce-sites.com/Articles/servlet/rtaImage?eid=ka8Un000004nC7N&amp;feoid=00N2T000005pv7X&amp;refid=0EMUn00000Lguxl\" alt=\"Illustration of a smartphone viewed from the back, showing its camera area and a protective case.\"></img> </h2>\n</div>\n<div><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>P<span>lace the USB</span>‑<span>C Keyboard Folio on a flat surface with the inside facing up and the rear case fully closed.</span> </span></span></div>\n<div><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span></span><span> </span></span></div>\n<div>\n<h2 style=\"font-family: arial, helvetica, sans-serif;\">2. Open the Rear Cover</h2>\n</div>\n<div><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span></span></span><span></span><span> <img src=\"https://belkin.my.salesforce-sites.com/Articles/servlet/rtaImage?eid=ka8Un000004nC7N&amp;feoid=00N2T000005pv7X&amp;refid=0EMUn00000LgviX\" alt=\"Lift the folio cover upward from the phone case to open the stand.\"></img> </span><span> </span></div>\n<div><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span></span><span> </span></span><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span><span style=\"list-style-type: disc;\">Lift the back cover upward to expose the iPad mounting area inside the folio.</span> </span><span> </span></span><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span></span></span></div>\n<div> </div>\n<div>\n<h2 style=\"font-family: arial, helvetica, sans-serif;\">3. Prepare the USB-C Connector</h2>\n</div>\n<div><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span></span></span><span></span><span> <img src=\"https://belkin.my.salesforce-sites.com/Articles/servlet/rtaImage?eid=ka8Un000004nC7N&amp;feoid=00N2T000005pv7X&amp;refid=0EMUn00000LgsHe\" alt=\"Pull out the kickstand from the folio case until it locks into place.\"></img>  </span></div>\n<div><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span><span>Locate the USB</span>‑<span>C connector inside the folio and gently flip or position it upward so it’s ready to connect to the iPad.</span> </span></span>\n<p> </p>\n</div>\n<div> </div>\n<div>\n<h2 style=\"font-family: arial, helvetica, sans-serif;\">4. Open the Keyboard Section</h2>\n</div>\n<div><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span></span></span><span></span><span> <img src=\"https://belkin.my.salesforce-sites.com/Articles/servlet/rtaImage?eid=ka8Un000004nC7N&amp;feoid=00N2T000005pv7X&amp;refid=0EMUn00000Lgy6w\" alt=\"Rotate the tablet tray into the desired viewing position.\"></img>   </span></div>\n<div><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span><span>Unfold the keyboard portion of the folio so it lies flat and aligned with the rear case. </span></span></span></div>\n<div> </div>\n<div>\n<h2 style=\"font-family: arial, helvetica, sans-serif;\">5. Insert the iPad</h2>\n</div>\n<div><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span><img src=\"https://belkin.my.salesforce-sites.com/Articles/servlet/rtaImage?eid=ka8Un000004nC7N&amp;feoid=00N2T000005pv7X&amp;refid=0EMUn00000LgjcZ\" alt=\"Lower the tablet into the tray and align it with the case.\"></img> </span></span><span></span><span>   </span></div>\n<div><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span><span>Position the iPad over the rear case and carefully lower it into place, aligning the iPad’s USB‑C port with the connector.<span> </span> </span></span></span>\n<div>\n<div> </div>\n<div>\n<h2 style=\"font-family: arial, helvetica, sans-serif;\">6. Secure the iPad</h2>\n</div>\n<div><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span></span></span><span></span><span> <img src=\"https://belkin.my.salesforce-sites.com/Articles/servlet/rtaImage?eid=ka8Un000004nC7N&amp;feoid=00N2T000005pv7X&amp;refid=0EMUn00000Lgwuk\" alt=\"Press down on all corners of the tablet until it is securely attached to the tray.\"></img>    </span></div>\n<div><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span><span>Press down along the edges of the iPad until it sits firmly in the case and the USB‑C connector is fully engaged. Make sure the iPad is seated evenly and securely. </span></span></span>\n<div> </div>\n<div> </div>\n<div>\n<p> </p>\n<h2 style=\"font-family: arial, helvetica, sans-serif;\">Helpful Tips</h2>\n</div>\n<div>\n<ul style=\"list-style-type: disc;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Align Before Pressing Down</span></span><br><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span><span>Make sure the iPad’s USB</span>‑<span>C port is properly aligned with the connector before pressing the iPad into the case.</span> </span><span> </span></span></li></ul>\n</div>\n<div>\n<ul style=\"list-style-type: disc;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\">Do Not Force the Connector<br><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span><span>If the iPad doesn’t sit flat right away, lift it slightly and realign the USB</span>‑<span>C connector to avoid damage.</span> </span></span></li></ul>\n</div>\n<div>\n<ul style=\"list-style-type: disc;\"><li style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>Check the Connection After Assembly</span></span><br><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span><span>Once installed, confirm the keyboard responds to typing to ensure the USB</span>‑<span>C connection is fully engaged.</span> </span></span></li></ul>\n</div>\n<div><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span></span><span> </span></span></div>\n<div>\n<h2 style=\"font-family: arial, helvetica, sans-serif;\">Frequently Asked Questions</h2>\n</div>\n<div><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>1. How does the keyboard connect to the iPad?</span> </span><br><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>The keyboard connects directly to the iPad through the built</span>‑<span>in USB</span>‑<span>C connection inside the folio. No Bluetooth pairing is required.</span><span> </span></span></div>\n<div><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>2. <span style=\"list-style-type: disc;\">Do I need to remove the iPad case before installation?</span> </span> </span><br><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span><span>Yes. The iPad should be installed without another case to ensure a secure fit and proper USB</span>‑<span>C connection.</span> </span></span></div>\n<div><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span>3. What should I do if the keyboard doesn’t work after assembly? </span></span><br><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><span><span>Remove the iPad, check that the USB</span>‑<span>C connector is correctly positioned, then reinstall the iPad and press gently along the edges until it sits firmly in place.</span> </span></span></div>\n</div>\n</div>\n</div>\n</div>",
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  "renderedTemplate": "    <div class=\"product-container\">\n        <div class=\"quick-sol-pods\">\n            \n            \n                <div class=\"support-content\">\n                    \n                    <h3 class=\"support-content__heading\">Common Questions</h3>\n                    <div class=\"row\">\n                        <div class=\"col-12\">\n                            <ul class=\"support-content__list list-unstyled\">\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/support-article/?articleNum=337937\" class=\"support-content__link\">\n                                            Connect Rugged USB‑C Keyboard Folio for iPad (TBA009) FAQs \n                                        </a>\n                                    </li>\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/support-article/?articleNum=337936\" class=\"support-content__link\">\n                                            Meet the Connect Rugged USB-C Keyboard Folio for iPad (TBA009)\n                                        </a>\n                                    </li>\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/support-article/?articleNum=337968\" class=\"support-content__link\">\n                                            How to Set Up the USB‑C Keyboard Folio with Display Hub for iPad (TBA008/TBA009)\n                                        </a>\n                                    </li>\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/support-article/?articleNum=337974\" class=\"support-content__link\">\n                                            How to Assemble the USB‑C Keyboard Folio for iPad\n                                        </a>\n                                    </li>\n                                \n                            </ul>\n                        </div>\n                    </div>\n                </div>\n            \n            <div class=\"support-hint\">\n                Need more help?\n                <a href=\"https://www.belkin.com/support-product/?sku=TBA009bg\" class=\"support-hint__link\">\n                    Visit the full support page\n                </a>\n            </p>\n        </div>\n    </div>"
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