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    "code": "INC030ttSGY",
    "name": "Thunderbolt 4 Dock",
    "supportArticles": [
      {
        "articleNum": "337777",
        "categories": "|About_your_product|",
        "keywords": "INC030, INC030ttSGY, INC030ttSGY-IN, INC030ttSGY-AU, INC030ttSGY-JP, INC030ttSGY-CN, INC030ttSGY-KR, INC030ttSGY-UK, INC030ttSGY-EU, Thunderbolt 4 Dock, 14-Port Docking Station, 96W Power Delivery, Triple 4K Display, 40Gbps Data Transfer, 2.5Gb Ethernet, Daisy-Chain, USB4 compliant, Belkin Connect, INT144, High-speed data docking",
        "lang": "en_US",
        "products": "|INC030qcSGY|INC030bkSGY|INC030ttSGY|",
        "rank": 1,
        "title": "Meet the Connect Thunderbolt 4 Dock (INC030)",
        "type": "FAQ",
        "latestLink": null,
        "hyperlink": null,
        "body": "<div style=\"font-family: Arial, Helvetica, sans-serif;color: #333333;line-height: 1.6;\">\n<table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"max-width: 85%;width: 100%;margin-bottom: 30px;\"><tbody><tr><td colspan=\"1\" rowspan=\"1\" style=\"text-align: center;padding: 20px 0;\">\n<h1 style=\"font-size: 28px;margin: 0;color: #000000;\"></h1>\n<img class=\"WACImage SCXW186967729 BCX8\" width=\"320\" height=\"320\" src=\"https://belkin.my.salesforce-sites.com/Articles/servlet/rtaImage?eid=ka8Un0000042NxV&amp;feoid=00N2T000005pv7X&amp;refid=0EMUn00000JGHQ9\" style=\"margin: 0px;padding: 0px;user-select: text;vertical-align: baseline;color: #000000;font-family: &#39;Segoe UI&#39;, &#39;Segoe UI Web&#39;, Arial, Verdana, sans-serif;font-size: 12px;text-align: center;background-color: #ffffff;white-space: pre;border: medium none currentcolor;\"></img> \n<p style=\"font-size: 16px;color: #666666;margin-top: 10px;\"> </p>\n</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"text-align: left;font-size: 16px;padding: 10px 0 20px 0;border-bottom: 1px solid #eeeeee;\">The <strong>Connect Thunderbolt 4 Dock</strong> is a high-performance 14-in-1 workstation solution that transforms a single laptop connection into a comprehensive command center. It supports lightning-fast data transfer speeds of up to 40Gbps and provides 96W of Power Delivery to keep your host device and peripherals fully charged. Designed for ultimate productivity, this dock supports up to triple 4K displays at 60Hz and features a 2.5Gb Ethernet port for reliable, high-speed networking</td></tr></tbody></table>\n<table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"max-width: 85%;width: 100%;\"><tbody><tr><td colspan=\"1\" rowspan=\"1\" width=\"30%\" style=\"vertical-align: top;padding: 20px 0;\"><strong style=\"font-size: 20px;color: #000000;\">Product Features</strong></td><td colspan=\"1\" rowspan=\"1\" width=\"70%\" style=\"vertical-align: top;padding: 20px 0 20px 20px;\">\n<ul style=\"margin: 0;padding: 0 0 0 20px;\"><li><strong>Fast Thunderbolt connection (up to 40Gbps):</strong> Move large files quickly and keep everything running smoothly.</li><li><strong>All-in-one dock (14-in-1):</strong> Turn one laptop port into the connections you actually need like USB, monitor ports, internet, SD cards, and audio.</li><li><strong>Supports up to 3 monitors (host-dependent):</strong> Get a bigger workspace so you can keep more apps open at the same time.</li><li><strong>Charges your laptop while you work (up to 96W):</strong> One cable for power + everything else, so your laptop charger can stay in your bag.</li><li><strong>Faster wired internet (2.5Gb Ethernet):</strong> More stable than Wi-Fi and can be quicker than standard Ethernet on supported networks.</li><li><strong>Connect more Thunderbolt gear in a chain (up to 6 devices, host-dependent):</strong> Add a Thunderbolt monitor, storage, and other devices without extra clutter.</li><li><strong>High-speed USB for drives and accessories:</strong> Plug in SSDs, keyboards, mice, printers, and more; some ports support faster transfer speeds for external storage.</li><li><strong>SD + microSD card slots:</strong> Pop in your camera or drone card and access files right away.</li><li><strong>Dock management tools for IT teams (business feature):</strong> Helps company IT support and manage docks in workplaces.</li><li><strong>Security lock slot (business feature):</strong> Lets you attach a cable lock to help prevent walk-away theft in shared spaces.</li><li><strong>Built-in safety protection:</strong> Helps protect the dock and connected devices from common electrical issues.</li><li><strong>Includes a 2-year warranty</strong></li></ul>\n</td></tr><tr style=\"border-top: 1px solid #eeeeee;\"><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: top;padding: 20px 0;\"><strong style=\"font-size: 20px;color: #000000;\">Available Colors</strong></td><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: top;padding: 20px 0 20px 20px;\">\n<ul style=\"margin: 0;padding: 0 0 0 20px;\"><li><strong>Space Gray</strong></li></ul>\n</td></tr><tr style=\"border-top: 1px solid #eeeeee;\"><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: top;padding: 20px 0;\"><strong style=\"font-size: 20px;color: #000000;\">Compatibility</strong></td><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: top;padding: 20px 0 20px 20px;\">\n<p><strong>The Belkin INC030 is compatible with:</strong></p>\n<ul style=\"margin: 0;padding: 0 0 0 20px;\"><li><strong>USB-C devices, including laptops, tablets, and smartphones</strong></li><li><strong>Works with host ports: Thunderbolt 5, Thunderbolt 4, and Thunderbolt 3</strong></li><li><strong>Supported operating systems: Windows, Mac, and Chrome OS</strong></li><li><strong>Mac chipsets called out in the materials: M1 / M2 / M3 (Base, Pro, Max) and Intel Core Macs</strong></li></ul>\n</td></tr><tr style=\"border-top: 1px solid #eeeeee;\"><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: top;padding: 20px 0;\"><strong style=\"font-size: 20px;color: #000000;\">Package Content</strong></td><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: top;padding: 20px 0 20px 20px;\">\n<ul style=\"margin: 0;padding: 0 0 0 20px;\"><li><strong>1 x Thunderbolt 4 Docking Station.</strong></li><li><strong>1 x 150W Power Supply Unit (PSU), which features a built-in 1m / 3.3ft. DC cable.</strong></li><li><strong>1 x Detachable AC Power Supply Cable.</strong></li><li><strong>1 x 1.0m (3.3 ft.) Thunderbolt 4 Cable (detachable, TPE with e-marker).</strong></li><li><strong>Regulatory information and documentation</strong></li></ul>\n</td></tr></tbody></table>\n</div>",
        "version": "=F0945120285"
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      {
        "articleNum": "337778",
        "categories": "|About_your_product|",
        "keywords": "INC030, INC030ttSGY, INC030ttSGY-IN, INC030ttSGY-AU, INC030ttSGY-JP, INC030ttSGY-CN, INC030ttSGY-KR, INC030ttSGY-UK, INC030ttSGY-EU, Thunderbolt 4 Dock, 14-Port Docking Station, 96W Power Delivery, Triple 4K Display, 40Gbps Data Transfer, 2.5Gb Ethernet, Daisy-Chain, USB4 compliant, Belkin Connect, INT144, High-speed data docking",
        "lang": "en_US",
        "products": "|INC030qcSGY|INC030bkSGY|INC030ttSGY|",
        "rank": 1,
        "title": "Belkin Connect Thunderbolt 4 Dock (INC030) FAQs",
        "type": "FAQ",
        "latestLink": null,
        "hyperlink": null,
        "body": "<div align=\"center\">\n<table class=\"table\" border=\"0\" style=\"color: #000000;width: 41.79%;\"><tbody><tr><td colspan=\"1\" rowspan=\"1\" style=\"text-align: center;vertical-align: middle;width: 63.2522%;\"><span style=\"font-family: Arial,Helvetica,sans-serif;color: #000000;\"> <span style=\"font-size: 18px;\"> <a href=\"#PRODUCT\" style=\"color: #000000;\"><u>PRODUCT INFORMATION</u></a> </span><br><span style=\"font-size: 18px;\"> <a href=\"#HARDWARE\" style=\"color: #000000;\"><u>HARDWARE INFORMATION</u></a> </span><br><span style=\"font-size: 18px;\"> <a href=\"#COMPATIBILITY\" style=\"color: #000000;\"><u>COMPATIBILITY</u></a> </span><br><span style=\"font-size: 18px;\"> <a href=\"#FUNCTIONALITY\" style=\"color: #000000;\"><u>FUNCTIONALITY</u></a> </span> </span></td><td colspan=\"1\" rowspan=\"1\" style=\"text-align: center;vertical-align: middle;width: 36.7478%;\"><span style=\"font-family: Arial,Helvetica,sans-serif;color: #000000;\"><span style=\"font-size: 18px;\"><img class=\"WACImage SCXW186967729 BCX8\" width=\"320\" height=\"320\" src=\"https://belkin.my.salesforce-sites.com/Articles/servlet/rtaImage?eid=ka8Un0000042Nz7&amp;feoid=00N2T000005pv7X&amp;refid=0EMUn00000JGGcB\" style=\"margin: 0px;padding: 0px;user-select: text;vertical-align: baseline;color: #000000;font-family: &#39;Segoe UI&#39;, &#39;Segoe UI Web&#39;, Arial, Verdana, sans-serif;font-size: 12px;text-align: center;background-color: #ffffff;white-space: pre;border: medium none currentcolor;\"></img><br></span></span></td></tr></tbody></table>\n</div>\n<hr></hr>\n<div class=\"table-responsive\">\n<table align=\"center\" class=\"table table-hover\" border=\"0\" style=\"color: #000000;width: 100%;\"><tbody><tr><td colspan=\"2\" rowspan=\"1\" style=\"border-bottom: 2px solid dimgray;text-align: center;\"><a id=\"PRODUCT\" target=\"_blank\"></a> <span style=\"font-family: Arial,Helvetica,sans-serif;font-size: 24px;\">PRODUCT INFORMATION</span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;font-size: 18px;font-family: Arial,Helvetica,sans-serif;\">What is the Belkin Connect Thunderbolt 4 Dock?</td><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;font-size: 16px;font-family: Arial,Helvetica,sans-serif;\">The Belkin Connect Thunderbolt 4 Dock is a docking station that lets you connect many devices—like monitors, keyboard, mouse, storage drives, and Ethernet—to your laptop using just one cable.</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 18px;font-family: Arial,Helvetica,sans-serif;\">What is included in the package?</td><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 16px;font-family: Arial,Helvetica,sans-serif;\">You will get the docking station, a power cord, and a special Thunderbolt 4 cable to connect the dock to your computer.</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 18px;font-family: Arial,Helvetica,sans-serif;\">What color options are available?</td><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 16px;font-family: Arial,Helvetica,sans-serif;\">It comes in the following colors:\n<ul><li>Space Gray</li></ul>\n</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 18px;font-family: Arial,Helvetica,sans-serif;\">How do I register my product?</td><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 16px;font-family: Arial,Helvetica,sans-serif;\">You may register your product online at <a href=\"https://www.belkin.com/support-article?articleNum=271549\" target=\"_blank\">Belkin.com</a> where you need to enter the model number and other important details about the product.</td></tr><tr><td colspan=\"2\" rowspan=\"1\" style=\"border-bottom: 2px solid dimgray;text-align: center;\"><a id=\"HARDWARE\" target=\"_blank\"></a> <span style=\"font-family: Arial,Helvetica,sans-serif;font-size: 24px;\">HARDWARE INFORMATION</span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 18px;font-family: Arial,Helvetica,sans-serif;\">How many ports are there to plug things in?</td><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 16px;font-family: Arial,Helvetica,sans-serif;\">It has 14 total connection ports on the front and back so you can plug in all of your accessories at the same time. <br><br>The front has the following ports:\n<ul><li>1 × 3.5 mm audio combo jack</li><li>1 × SD 4.0 card reader</li><li>1 × microSD 4.0 card reader</li><li>2 × USB-A (10Gbps, BC 1.2)</li><li>1 × USB-C (10Gbps, BC 1.2, up to 30W)</li><li>1 × Thunderbolt 4 (40Gbps, up to 15W downstream)</li><li>1 × Thunderbolt 4 (to host, up to 96W PD)</li><li>Power button</li></ul>\nWhile the back has the following:\n<ul><li>DC-in (150W PSU, DC 5.5mm input)</li><li>2 × DisplayPort 1.4 (up to 8K@30Hz)</li><li>1 × HDMI 2.1 (up to 4K@60Hz)</li><li>2 × USB-A (5Gbps)</li><li>1 × 2.5Gb Ethernet</li><li>Kensington lock slot</li></ul>\n</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 18px;font-family: Arial,Helvetica,sans-serif;\">What type of laptop do I need to use this dock?</td><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 16px;font-family: Arial,Helvetica,sans-serif;\">You need a laptop with a Thunderbolt 4 or USB4 port to use all features of the dock.</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 18px;font-family: Arial,Helvetica,sans-serif;\">Can this dock charge my laptop battery?</td><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 16px;font-family: Arial,Helvetica,sans-serif;\">Yes, it provides a strong 96 watts of power, which means it charges your laptop while you use it.</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 18px;font-family: Arial,Helvetica,sans-serif;\">Does the dock need to be plugged into the wall?</td><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 16px;font-family: Arial,Helvetica,sans-serif;\">Yes, it comes with a 150-watt power supply box that must be plugged into a wall outlet to turn on.</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 18px;font-family: Arial,Helvetica,sans-serif;\">What is the “security lock slot” for?</td><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 16px;font-family: Arial,Helvetica,sans-serif;\">The lock slot lets you attach a cable lock so the dock is harder to take from a desk.</td></tr><tr><td colspan=\"2\" rowspan=\"1\" style=\"border-bottom: 2px solid dimgray;text-align: center;\"><a id=\"COMPATIBILITY\" target=\"_blank\"></a> <span style=\"font-family: Arial,Helvetica,sans-serif;font-size: 24px;\">COMPATIBILITY</span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 18px;font-family: Arial,Helvetica,sans-serif;\">What kind of laptop port do I need?</td><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 16px;font-family: Arial,Helvetica,sans-serif;\">You get the best results with a Thunderbolt 4 port, and it can also work with Thunderbolt 3 or USB4 ports.</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 18px;font-family: Arial,Helvetica,sans-serif;\">How do I know if my laptop supports Thunderbolt 4?</td><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 16px;font-family: Arial,Helvetica,sans-serif;\">Your laptop supports Thunderbolt 4 if it has a Thunderbolt logo next to the USB‑C port or if the laptop specifications say Thunderbolt 4 or USB4.</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 18px;font-family: Arial,Helvetica,sans-serif;\">Will this dock work with my Windows or Mac computer?</td><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 16px;font-family: Arial,Helvetica,sans-serif;\">Yes, it works great with both Windows and Mac laptops.</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 18px;font-family: Arial,Helvetica,sans-serif;\">Will any USB-C laptop work the same way with this dock?</td><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 16px;font-family: Arial,Helvetica,sans-serif;\">It may work for basic USB and charging, but the display results vary based on whether the laptop supports Thunderbolt 4, USB4, DisplayPort 1.4, or DisplayPort 1.2.</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 18px;font-family: Arial,Helvetica,sans-serif;\">Does the dock work with older Thunderbolt 3 devices?</td><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 16px;font-family: Arial,Helvetica,sans-serif;\">Yes, Thunderbolt 3 devices are compatible with the Thunderbolt 4 ports on the dock.</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 18px;font-family: Arial,Helvetica,sans-serif;\">Does this dock work with external hard drives and SSDs?</td><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 16px;font-family: Arial,Helvetica,sans-serif;\">Yes, the dock works with external hard drives and SSDs using the USB‑A, USB‑C, or Thunderbolt ports.</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 18px;font-family: Arial,Helvetica,sans-serif;\">Can I connect monitors using both HDMI and DisplayPort at the same time?</td><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 16px;font-family: Arial,Helvetica,sans-serif;\">Yes, you can connect monitors using HDMI and DisplayPort together, but display performance depends on your laptop.</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 18px;font-family: Arial,Helvetica,sans-serif;\">Does this dock support ultra‑wide monitors?</td><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 16px;font-family: Arial,Helvetica,sans-serif;\">Yes, ultra‑wide monitors are supported as long as the laptop and monitor resolution are within supported limits.</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 18px;font-family: Arial,Helvetica,sans-serif;\">Does this dock support Chromebooks?</td><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 16px;font-family: Arial,Helvetica,sans-serif;\">Chromebook support is limited and depends on whether the Chromebook supports Thunderbolt or USB4 display output.</td></tr><tr><td colspan=\"2\" rowspan=\"1\" style=\"border-bottom: 2px solid dimgray;text-align: center;\"><a id=\"FUNCTIONALITY\" target=\"_blank\"></a> <span style=\"font-family: Arial,Helvetica,sans-serif;font-size: 24px;\">FUNCTIONALITY</span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 18px;font-family: Arial,Helvetica,sans-serif;\">Do I need to install any software to use the dock?</td><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 16px;font-family: Arial,Helvetica,sans-serif;\">The dock works without extra software, but installing Belkin Dock Utility Software can help improve compatibility and performance.</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 18px;font-family: Arial,Helvetica,sans-serif;\">How many extra TV screens or monitors can I connect?</td><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 16px;font-family: Arial,Helvetica,sans-serif;\">If you have a Windows laptop, you can connect up to three extra screens. If you have a Mac laptop, you can connect up to two extra screens due to its two-video-stream limit.</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 18px;font-family: Arial,Helvetica,sans-serif;\">What display setups can it support?</td><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 16px;font-family: Arial,Helvetica,sans-serif;\">It can support up to triple 4K at 60Hz on supported Windows Thunderbolt systems, and Mac results depend on the Mac model.</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 18px;font-family: Arial,Helvetica,sans-serif;\">Can I connect a Thunderbolt monitor and a Thunderbolt SSD at the same time?</td><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 16px;font-family: Arial,Helvetica,sans-serif;\">Yes, you can connect multiple Thunderbolt devices if your laptop supports it.</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 18px;font-family: Arial,Helvetica,sans-serif;\">What is daisy-chaining and how many devices can I daisy-chain?</td><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 16px;font-family: Arial,Helvetica,sans-serif;\">Daisy-chaining means connecting one Thunderbolt device to the next in a chain. The dock supports daisy-chaining up to six Thunderbolt-compatible devices, and the exact limit depends on your laptop and devices.</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 18px;font-family: Arial,Helvetica,sans-serif;\">My monitor is black, what should I check?</td><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 16px;font-family: Arial,Helvetica,sans-serif;\">Check that the monitor is on the correct input, reseat the video cable, and try one monitor first before adding another.</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 18px;font-family: Arial,Helvetica,sans-serif;\">Why is my LG 27MD5KL not showing 4K when I connect it to the Connect Thunderbolt 4 Dock with my Lenovo ThinkBook 13s and a Samsung QA65QN800B?</td><td colspan=\"1\" rowspan=\"1\" style=\"font-size: 16px;font-family: Arial,Helvetica,sans-serif;\">This happens because the Lenovo ThinkBook 13s may not support two extended displays at 4K resolution at the same time. When both the LG 27MD5KL and Samsung QA65QN800B are connected through the Connect Thunderbolt 4 Dock, the LG display may be limited to 3200 x 1800 instead of 4K.</td></tr><tr><td colspan=\"2\" rowspan=\"1\" style=\"text-align: left;\"><span style=\"font-family: Arial,Helvetica,sans-serif;font-size: 16px;\">Copyright 2025</span></td></tr></tbody></table>\n</div>",
        "version": "=F0945120285"
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      {
        "articleNum": "337784",
        "categories": "|User_Guides|",
        "keywords": "INC030, INC030ttSGY, INC030ttSGY-IN, INC030ttSGY-AU, INC030ttSGY-JP, INC030ttSGY-CN, INC030ttSGY-KR, INC030ttSGY-UK, INC030ttSGY-EU, Thunderbolt 4 Dock, 14-Port Docking Station, 96W Power Delivery, Triple 4K Display, 40Gbps Data Transfer, 2.5Gb Ethernet, Daisy-Chain, USB4 compliant, Belkin Connect, INT144, High-speed data docking",
        "lang": "en_US",
        "products": "|INC030qcSGY|INC030bkSGY|INC030ttSGY|",
        "rank": 3,
        "title": "Connect Thunderbolt 4 Dock (INC030) User Guide",
        "type": "Document",
        "latestLink": null,
        "hyperlink": null,
        "body": "<div style=\"font-family: Arial, Helvetica, sans-serif;font-size: 16px;color: #000000;line-height: 1.6;\">\n<div style=\"border: 2px solid #e6e6e6;border-radius: 14px;background-color: transparent;overflow: hidden;margin: 0 0 14px 0;\">\n<div style=\"padding: 16px;\">\n<div style=\"margin: 0;\">The <strong>Connect Thunderbolt 4 Dock</strong> is a high-performance 14-in-1 workstation solution that transforms a single laptop connection into a comprehensive command center. It supports lightning-fast data transfer speeds of up to 40Gbps and provides 96W of Power Delivery to keep your host device and peripherals fully charged. Designed for ultimate productivity, this dock supports up to triple 4K displays at 60Hz and features a 2.5Gb Ethernet port for reliable, high-speed networking.</div>\n<div style=\"margin: 12px 0 0 0;text-align: center;\"><img class=\"WACImage SCXW137536508 BCX8\" width=\"340\" height=\"340\" src=\"https://belkin.my.salesforce-sites.com/Articles/servlet/rtaImage?eid=ka8Un0000042OAP&amp;feoid=00N2T000005pv8X&amp;refid=0EMUn00000JGM6U\" style=\"margin: 0px;padding: 0px;user-select: text;vertical-align: baseline;color: #000000;font-family: &#39;Segoe UI&#39;, &#39;Segoe UI Web&#39;, Arial, Verdana, sans-serif;font-size: 12px;text-align: center;background-color: #ffffff;white-space: pre;border: medium none currentcolor;\"></img></div>\n</div>\n</div>\n\n<div style=\"border: 2px solid #e6e6e6;border-radius: 14px;background-color: transparent;overflow: hidden;margin: 0;\">\n<div style=\"padding: 14px 16px;border-bottom: 1px solid #e6e6e6;border-left: 6px solid #4CC93D;\">\n<div style=\"font-size: 18px;font-weight: bold;margin: 0;\">To know more about the Connect Thunderbolt 4 Dock, click on the following links:</div>\n</div>\n<div style=\"padding: 16px;\">\n<div style=\"border: 1px solid #e6e6e6;border-radius: 14px;padding: 14px;background-color: transparent;margin: 0 0 12px 0;\">\n<div style=\"font-weight: bold;font-size: 18px;margin: 0 0 10px 0;color: #4cc93d;\">Features</div>\n<ul style=\"margin: 0 0 0 20px;padding: 0;\"><li style=\"margin: 0 0 8px 0;\"><a href=\"https://www.belkin.com/support-article/?articleNum=337777\" target=\"_blank\">Meet The Connect Thunderbolt 4 Dock</a></li><li style=\"margin: 0;\"><a href=\"https://www.belkin.com/support-article/?articleNum=337778\" target=\"_blank\">Connect Thunderbolt 4 Dock Frequently Asked Questions (FAQs)</a></li></ul>\n</div>\n\n<div style=\"border: 1px solid #e6e6e6;border-radius: 14px;padding: 14px;background-color: transparent;margin: 0 0 12px 0;\">\n<div style=\"font-weight: bold;font-size: 18px;margin: 0 0 10px 0;color: #4cc93d;\">How-To Guides</div>\n<ul style=\"margin: 0 0 0 20px;padding: 0;\"><li style=\"margin: 0 0 8px 0;\"><a href=\"https://www.belkin.com/support-article/?articleNum=337779\" target=\"_self\">How To Set Up the Thunderbolt 4 Dock</a></li><li style=\"margin: 0 0 8px 0;\"><a href=\"https://www.belkin.com/support-article/?articleNum=337780\" target=\"_self\">How To Connect Two or Three Monitors to the Thunderbolt 4 Dock</a></li><li style=\"margin: 0 0 8px 0;\"><a href=\"https://www.belkin.com/support-article/?articleNum=337781\" target=\"_self\">How To Daisy-Chain Thunderbolt Devices Using the Dock</a></li><li style=\"margin: 0;\"><a href=\"https://www.belkin.com/support-article/?articleNum=337783\" target=\"_self\">How To Use a Kensington Cable Lock With the Dock</a></li></ul>\n</div>\n\n<div style=\"border: 1px solid #e6e6e6;border-radius: 14px;padding: 14px;background-color: transparent;\">\n<div style=\"font-weight: bold;font-size: 18px;margin: 0 0 10px 0;color: #4cc93d;\">Troubleshooting</div>\n<ul style=\"margin: 0 0 0 20px;padding: 0;\"><li style=\"margin: 0;\"><a href=\"https://www.belkin.com/support-article/?articleNum=337782\" target=\"_self\">How To Fix “Monitor Not Detected” or “No Signal” When Using the Dock</a></li></ul>\n</div>\n</div>\n</div>\n</div>",
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      {
        "articleNum": "337782",
        "categories": "|Installation|",
        "keywords": "INC030ttSGY, INC030ttSGY-IN, INC030ttSGY-AU, INC030ttSGY-JP, INC030ttSGY-CN, INC030ttSGY-KR, INC030ttSGY-UK, INC030ttSGY-EU, Thunderbolt 4 Dock, 14-Port Docking Station, 96W Power Delivery, Triple 4K Display, 40Gbps Data Transfer, 2.5Gb Ethernet, Daisy-Chain, USB4 compliant, Belkin Connect, INT144, High-speed data docking",
        "lang": "en_US",
        "products": "|INC030qcSGY|INC030bkSGY|INC030ttSGY|",
        "rank": null,
        "title": "How To Fix “Monitor Not Detected” or “No Signal” When Using the Dock",
        "type": "How To",
        "latestLink": null,
        "hyperlink": null,
        "body": "<div style=\"font-family: Arial, Helvetica, sans-serif;font-size: 16px;color: #000000;line-height: 1.6;\">\n<div style=\"height: 4px;background-color: #4cc93d;border-radius: 999px;margin-bottom: 18px;\"> </div>\n<div style=\"margin-bottom: 16px;\">If your monitor is blank, says <strong>No Signal</strong>, or your laptop says <strong>Monitor not detected</strong>, follow these steps in order. Do not skip steps.</div>\n<div style=\"height: 2px;background-color: #4cc93d;border-radius: 999px;margin-bottom: 18px;\"> </div>\n\n<div style=\"display: flex;margin-bottom: 18px;\">\n<div style=\"min-width: 34px;height: 34px;border-radius: 50%;background: #4cc93d;text-align: center;line-height: 34px;font-weight: bold;margin-right: 12px;\">1</div>\n<div>\n<div style=\"font-weight: bold;margin-bottom: 6px;\">Check the monitor is actually ON</div>\n<ul style=\"margin-left: 18px;\"><li>Press the monitor’s <strong>Power</strong> button.</li><li>If the screen stays black, check the monitor’s <strong>power cable</strong> is plugged in.</li></ul>\n</div>\n</div>\n<div style=\"height: 2px;background-color: #4cc93d;border-radius: 999px;margin-bottom: 18px;\"> </div>\n\n<div style=\"display: flex;margin-bottom: 18px;\">\n<div style=\"min-width: 34px;height: 34px;border-radius: 50%;background: #4cc93d;text-align: center;line-height: 34px;font-weight: bold;margin-right: 12px;\">2</div>\n<div>\n<div style=\"font-weight: bold;margin-bottom: 6px;\">Set the monitor to the correct input (most common mistake)</div>\n<div>Your monitor must be set to the same port you used.</div>\n<ul style=\"margin-left: 18px;\"><li>On the monitor, press <strong>Input / Source</strong>.</li><li>Choose:</li><li><strong>HDMI</strong> (if you used an HDMI cable), or</li><li><strong>DisplayPort (DP)</strong> (if you used a DP cable)</li></ul>\n<div style=\"margin-top: 8px;\">If it is on the wrong input, it will show <strong>No Signal</strong>.</div>\n</div>\n</div>\n<div style=\"height: 2px;background-color: #4cc93d;border-radius: 999px;margin-bottom: 18px;\"> </div>\n\n<div style=\"display: flex;margin-bottom: 18px;\">\n<div style=\"min-width: 34px;height: 34px;border-radius: 50%;background: #4cc93d;text-align: center;line-height: 34px;font-weight: bold;margin-right: 12px;\">3</div>\n<div>\n<div style=\"font-weight: bold;margin-bottom: 6px;\">Check the cable connections (unplug and plug back in)</div>\n<ul style=\"margin-left: 18px;\"><li>Unplug the video cable from the <strong>dock</strong>.</li><li>Unplug the same cable from the <strong>monitor</strong>.</li><li>Plug it back in firmly on both ends.</li></ul>\n<div style=\"margin-top: 8px;\">Tip: Push until it feels fully seated.</div>\n</div>\n</div>\n<div style=\"height: 2px;background-color: #4cc93d;border-radius: 999px;margin-bottom: 18px;\"> </div>\n\n<div style=\"display: flex;margin-bottom: 18px;\">\n<div style=\"min-width: 34px;height: 34px;border-radius: 50%;background: #4cc93d;text-align: center;line-height: 34px;font-weight: bold;margin-right: 12px;\">4</div>\n<div>\n<div style=\"font-weight: bold;margin-bottom: 6px;\">Try a different cable (cables fail a lot)</div>\n<div>If you have another HDMI or DisplayPort cable:</div>\n<ul style=\"margin-left: 18px;\"><li>Swap the cable.</li><li>Test again.</li></ul>\n<div style=\"margin-top: 8px;\">Bad cables can cause “No Signal” even if everything else is fine.</div>\n</div>\n</div>\n<div style=\"height: 2px;background-color: #4cc93d;border-radius: 999px;margin-bottom: 18px;\"> </div>\n\n<div style=\"display: flex;margin-bottom: 18px;\">\n<div style=\"min-width: 34px;height: 34px;border-radius: 50%;background: #4cc93d;text-align: center;line-height: 34px;font-weight: bold;margin-right: 12px;\">5</div>\n<div>\n<div style=\"font-weight: bold;margin-bottom: 6px;\">Test with ONE monitor only</div>\n<div>If you are using 2 or 3 monitors:</div>\n<ul style=\"margin-left: 18px;\"><li>Disconnect the extra monitors.</li><li>Leave only <strong>one</strong> monitor connected.</li><li>Check if the image appears.</li><li>If it works, add the second monitor after.</li></ul>\n</div>\n</div>\n<div style=\"height: 2px;background-color: #4cc93d;border-radius: 999px;margin-bottom: 18px;\"> </div>\n\n<div style=\"display: flex;margin-bottom: 18px;\">\n<div style=\"min-width: 34px;height: 34px;border-radius: 50%;background: #4cc93d;text-align: center;line-height: 34px;font-weight: bold;margin-right: 12px;\">6</div>\n<div>\n<div style=\"font-weight: bold;margin-bottom: 6px;\">Reconnect the dock to your laptop (host cable reset)</div>\n<ul style=\"margin-left: 18px;\"><li>Unplug the <strong>Thunderbolt cable</strong> from your laptop.</li><li>Wait <strong>5 seconds</strong>.</li><li>Plug it back into the laptop.</li></ul>\n<div style=\"margin-top: 8px;\">Make sure you are using the dock’s <strong>Thunderbolt port meant for the laptop (Host port)</strong>.</div>\n</div>\n</div>\n<div style=\"height: 4px;background-color: #4cc93d;border-radius: 999px;margin-bottom: 18px;\"> </div>\n\n<div style=\"background: #f4f9fb;border-left: 6px solid #4cc93d;padding: 16px;border-radius: 8px;\">\n<div style=\"font-weight: bold;margin-bottom: 8px;\">Troubleshooting Tips: Last quick checks if nothing works</div>\n<ul style=\"margin-left: 18px;\"><li>Try a different monitor if you have one.</li><li>Try a different port on the dock (HDMI vs DisplayPort).</li><li>Confirm the laptop supports video output through its USB-C/Thunderbolt port.</li></ul>\n</div>\n</div>",
        "version": "=F0945120285"
      },
      {
        "articleNum": "337783",
        "categories": "|Advance_Configuration|",
        "keywords": "INC030ttSGY, INC030ttSGY-IN, INC030ttSGY-AU, INC030ttSGY-JP, INC030ttSGY-CN, INC030ttSGY-KR, INC030ttSGY-UK, INC030ttSGY-EU, Thunderbolt 4 Dock, 14-Port Docking Station, 96W Power Delivery, Triple 4K Display, 40Gbps Data Transfer, 2.5Gb Ethernet, Daisy-Chain, USB4 compliant, Belkin Connect, INT144, High-speed data docking",
        "lang": "en_US",
        "products": "|INC030qcSGY|INC030bkSGY|INC030ttSGY|",
        "rank": null,
        "title": "How To Use a Kensington Cable Lock With the Dock (Optional Security)",
        "type": "How To",
        "latestLink": null,
        "hyperlink": null,
        "body": "<div style=\"font-family: Arial, Helvetica, sans-serif;font-size: 16px;color: #000000;line-height: 1.6;\">\n<div style=\"height: 4px;background-color: #4cc93d;border-radius: 999px;margin-bottom: 18px;\"> </div>\n<div style=\"margin-bottom: 16px;\">This dock has a <strong>Kensington lock slot</strong> so you can attach a <strong>cable lock</strong> and help stop “walk-away” theft in offices, classrooms, or shared desks. The lock is <strong>sold separately</strong>.</div>\n<div style=\"margin-bottom: 16px;\"><strong>What you need</strong>\n<ul style=\"margin-left: 18px;\"><li>A <strong>Kensington-style cable lock</strong> (any standard one that fits a Kensington slot)</li><li>The dock</li><li>A solid object to lock to (desk leg, metal table frame, fixed shelf bracket)</li></ul>\n</div>\n<div style=\"height: 2px;background-color: #4cc93d;border-radius: 999px;margin-bottom: 18px;\"> </div>\n\n<div style=\"display: flex;margin-bottom: 18px;\">\n<div style=\"min-width: 34px;height: 34px;border-radius: 50%;background: #4cc93d;text-align: center;line-height: 34px;font-weight: bold;margin-right: 12px;\">1</div>\n<div>\n<div style=\"font-weight: bold;margin-bottom: 6px;\">Find something solid to lock to</div>\n<ul style=\"margin-left: 18px;\"><li>Pick a fixed object that cannot be easily moved, like a <strong>desk leg</strong> or <strong>heavy table frame</strong>.</li><li>Do not lock it to something loose like a chair or a light table.</li></ul>\n</div>\n</div>\n<div style=\"height: 2px;background-color: #4cc93d;border-radius: 999px;margin-bottom: 18px;\"> </div>\n\n<div style=\"display: flex;margin-bottom: 18px;\">\n<div style=\"min-width: 34px;height: 34px;border-radius: 50%;background: #4cc93d;text-align: center;line-height: 34px;font-weight: bold;margin-right: 12px;\">2</div>\n<div>\n<div style=\"font-weight: bold;margin-bottom: 6px;\">Loop the cable around that object</div>\n<ul style=\"margin-left: 18px;\"><li>Wrap the cable around the object.</li><li>Feed the lock end through the cable loop (if your lock uses a loop).</li><li>Pull it tight so the cable sits snug.</li></ul>\n</div>\n</div>\n<div style=\"height: 2px;background-color: #4cc93d;border-radius: 999px;margin-bottom: 18px;\"> </div>\n\n<div style=\"display: flex;margin-bottom: 18px;\">\n<div style=\"min-width: 34px;height: 34px;border-radius: 50%;background: #4cc93d;text-align: center;line-height: 34px;font-weight: bold;margin-right: 12px;\">3</div>\n<div>\n<div style=\"font-weight: bold;margin-bottom: 6px;\">Find the lock slot on the dock</div>\n<ul style=\"margin-left: 18px;\"><li>Look for the small <strong>rectangular lock slot</strong> on the dock.</li><li>It is located at the back side of the dock.</li></ul>\n</div>\n</div>\n<div style=\"height: 2px;background-color: #4cc93d;border-radius: 999px;margin-bottom: 18px;\"> </div>\n\n<div style=\"display: flex;margin-bottom: 18px;\">\n<div style=\"min-width: 34px;height: 34px;border-radius: 50%;background: #4cc93d;text-align: center;line-height: 34px;font-weight: bold;margin-right: 12px;\">4</div>\n<div>\n<div style=\"font-weight: bold;margin-bottom: 6px;\">Insert the lock into the slot</div>\n<ul style=\"margin-left: 18px;\"><li>Push the lock tip into the dock’s lock slot.</li><li>Turn the key or dial the combination (depending on the lock type) to <strong>lock</strong> it.</li></ul>\n<div style=\"margin-top: 8px;\">You should feel it “grab” and stay in place.</div>\n</div>\n</div>\n<div style=\"height: 2px;background-color: #4cc93d;border-radius: 999px;margin-bottom: 18px;\"> </div>\n\n<div style=\"display: flex;margin-bottom: 18px;\">\n<div style=\"min-width: 34px;height: 34px;border-radius: 50%;background: #4cc93d;text-align: center;line-height: 34px;font-weight: bold;margin-right: 12px;\">5</div>\n<div>\n<div style=\"font-weight: bold;margin-bottom: 6px;\">Test it</div>\n<ul style=\"margin-left: 18px;\"><li>Gently pull the lock.</li><li>The lock should not come out.</li><li>The dock should stay secured to the desk by the cable.</li></ul>\n</div>\n</div>\n<div style=\"height: 2px;background-color: #4cc93d;border-radius: 999px;margin-bottom: 18px;\"> </div>\n\n<div style=\"margin-bottom: 18px;\">\n<div style=\"font-weight: bold;margin-bottom: 6px;\">If the lock will not fit</div>\n<ul style=\"margin-left: 18px;\"><li>Make sure it is a <strong>Kensington-style</strong> lock, not a different laptop lock type.</li><li>Try inserting it straight in (do not force it).</li><li>If it still does not fit, the lock tip type may be different, so use a standard Kensington-compatible lock.</li></ul>\n</div>\n<div style=\"height: 4px;background-color: #4cc93d;border-radius: 999px;margin-bottom: 18px;\"> </div>\n\n<div style=\"background: #f4f9fb;border-left: 6px solid #4cc93d;padding: 16px;border-radius: 8px;\">\n<div style=\"font-weight: bold;margin-bottom: 8px;\">Helpful reminders</div>\n<ul style=\"margin-left: 18px;\"><li>This is a <strong>theft deterrent</strong>, not a guarantee.</li><li>Keep the key or combination in a safe place, since you will need it to remove the lock later.</li></ul>\n</div>\n</div>",
        "version": "=F0945120285"
      }
    ]
  },
  "template": "pdpSupportArticles",
  "success": true,
  "renderedTemplate": "    <div class=\"product-container\">\n        <div class=\"quick-sol-pods\">\n            \n            \n                <div class=\"support-content\">\n                    \n                    <h3 class=\"support-content__heading\">Common Questions</h3>\n                    <div class=\"row\">\n                        <div class=\"col-12\">\n                            <ul class=\"support-content__list list-unstyled\">\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/support-article/?articleNum=337777\" class=\"support-content__link\">\n                                            Meet the Connect Thunderbolt 4 Dock (INC030)\n                                        </a>\n                                    </li>\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/support-article/?articleNum=337778\" class=\"support-content__link\">\n                                            Belkin Connect Thunderbolt 4 Dock (INC030) FAQs\n                                        </a>\n                                    </li>\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/support-article/?articleNum=337784\" class=\"support-content__link\">\n                                            Connect Thunderbolt 4 Dock (INC030) User Guide\n                                        </a>\n                                    </li>\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/support-article/?articleNum=337782\" class=\"support-content__link\">\n                                            How To Fix &ldquo;Monitor Not Detected&rdquo; or &ldquo;No Signal&rdquo; When Using the Dock\n                                        </a>\n                                    </li>\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/support-article/?articleNum=337783\" class=\"support-content__link\">\n                                            How To Use a Kensington Cable Lock With the Dock (Optional Security)\n                                        </a>\n                                    </li>\n                                \n                            </ul>\n                        </div>\n                    </div>\n                </div>\n            \n            <div class=\"support-hint\">\n                Need more help?\n                <a href=\"https://www.belkin.com/support-product/?sku=INC030ttSGY\" class=\"support-hint__link\">\n                    Visit the full support page\n                </a>\n            </p>\n        </div>\n    </div>"
}