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    "code": "BE108200-06",
    "name": "8 Outlet Home/Office Surge Protector with telephone protection",
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      {
        "articleNum": "2711",
        "categories": "|Other_Documents|",
        "keywords": "2711, F5U404, F5U404-BLK, Hi-Speed USB 2.0, 4-Port Mobile Hub, Installation Instructions, User Guide, documentation, User manual, Hi-Speed USB 2.04-Port Mobile Hub F5U404-BLK",
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        "body": "<div id=\"support-article-downloads\">\n<div class=\"article-accordian\">\n<h2><span style=\"color: #3E951A;\">Version 1.0 </span></h2>\n</div>\n\n<div class=\"article-accordian-content collapse-me\" id=\"version_1_0\"><span style=\"font-family: arial,helvetica,sans-serif;font-size: 14px;\"><a href=\"https://s3.belkin.com/support/dl/p75394_f5u404_blk_qig.pdf\" target=\"_blank\"><span style=\"color: rgb(62, 149, 26);\"><u>Installation Guide (English)</u></span></a> </span></div>\n</div>",
        "version": "=D1722723326"
      },
      {
        "articleNum": "5396",
        "categories": "|Installation|",
        "keywords": "5396, Replace battery, replacing backup battery, battery, replace, Belkin Residential Gateway (RG) Battery Backup, BU3DC001-12V",
        "lang": "en_US",
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        "rank": 2,
        "title": "Replacing the battery of the Belkin Residential Gateway (RG) Battery Backup, BU3DC001",
        "type": "FAQ",
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        "hyperlink": null,
        "body": "<p style=\"font-family: Arial;font-size: 10pt;\"><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\">The <b>Belkin Residential Gateway (RG) Battery Backup</b>,<b> BU3DC001</b> is designed with an easy-access <span style=\"font-weight: bold;\">battery door</span>.  If you want to replace the battery, you need to remove the battery door located at the back panel of the device.  To know more about the Belkin BU3DC001, click <a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=5388\" target=\"_blank\"><span style=\"color: #3E951A;\"><u>here</u></span></a>.<br><br>This article will guide you on how to properly replace your battery.</span></span><br> </p>\n\n<p style=\"font-family: Arial;font-size: 10pt;margin-left: 40px;\"><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"color: #3E951A;\"><span style=\"font-weight: bold;\">Step 1:</span></span><br>Turn <span style=\"font-weight: bold;\">OFF</span> the power switch then disconnect the Belkin BU3DC001-12V from the power outlet and any devices connected to it.<br><br><span style=\"color: #3E951A;\"><span style=\"font-weight: bold;\">Step 2:</span></span><br>Remove the battery door on the back panel of the Belkin BU3DC001-12V by pressing the tab on the top of the battery door and pulling it outward.</span></span><br> </p>\n\n<p align=\"center\" style=\"font-family: Arial;font-size: 10pt;\"><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><img alt=\"Image\" border=\"0\" src=\"https://s3.belkin.com/support/dl/RN3049-001_EN_v2.jpg\"></img></span></span></p>\n\n<p style=\"font-family: Arial;font-size: 10pt;margin-left: 40px;\"><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"color: #3E951A;\"><span style=\"font-weight: bold;\">Step 3:</span></span><br>Detach the battery from the enclosure and remove the wire connections from the battery.</span></span><br> </p>\n\n<p align=\"center\" style=\"font-family: Arial;font-size: 10pt;\"><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><img alt=\"Image\" border=\"0\" src=\"https://s3.belkin.com/support/dl/RN3049-002_EN_v2.jpg\"></img></span></span></p>\n\n<p style=\"font-family: Arial;font-size: 10pt;margin-left: 40px;\"><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"color: #3E951A;\"><span style=\"font-weight: bold;\">Step 4:</span></span><br>Connect the new battery (black to black, red to red) then place the battery into the enclosure.</span></span><br> </p>\n\n<p align=\"center\" style=\"font-family: Arial;font-size: 10pt;\"><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><img alt=\"Image\" border=\"0\" src=\"https://s3.belkin.com/support/dl/RN3049-003_EN_v2.jpg\"></img></span></span></p>\n\n<p style=\"font-family: Arial;font-size: 10pt;margin-left: 40px;\"> </p>\n\n<p style=\"font-family: Arial;font-size: 10pt;margin-left: 40px;\"><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-weight: bold;\">IMPORTANT:  </span>Make sure that you properly connect the wires to the correct terminals.  The replacement battery has color-coded terminals (the red portion is indicated by <b>+</b> and the black one is <b>-</b>).  Connect the black wire to the black terminal and the red wire to its corresponding terminal as well.<br><br><span style=\"color: #3E951A;\"><span style=\"font-weight: bold;\">Step 5:</span></span><br>Re-install the battery door properly.</span></span><br> </p>\n\n<p align=\"center\" style=\"font-family: Arial;font-size: 10pt;\"><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><img alt=\"Image\" border=\"0\" src=\"https://s3.belkin.com/support/dl/RN3049-004_EN_v2.jpg\"></img></span></span><br> </p>\n\n<p style=\"font-family: Arial;font-size: 10pt;\"><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\">You should now have replaced your Belkin BU3DC001-12V Battery Backup.<br><br><br><b>Related Article:</b></span></span><br><br><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=180011\" target=\"_blank\"><span style=\"color: #3E951A;\"><u><span style=\"font-size: 14px;\">Belkin US Warranty Replacement Program</span></u></span></a></p>",
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      {
        "articleNum": "315142",
        "categories": "|About_your_product|",
        "keywords": "315142, Belkin surge protector, status light indicator, protected, grounded, earthed, indicator description",
        "lang": "en_US",
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        "rank": 4,
        "title": "Understanding the status light indicators on your Belkin Surge Protector",
        "type": "FAQ",
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        "body": "<span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 14px;\">The status light of your Belkin Surge Protector indicates its current operating status.  This feature will help you determine if your surge protector is operating normally and that there are no wiring issues with your outlet. <br><br><b>NOTE: </b> The status light indicator may vary depending on the model of your Belkin Surge Protector.<br><br>The table below explains the status light indicator based on its label.</span></span></span><br> \n<div align=\"center\">\n<table border=\"1\" style=\"width: 800px;\"><tbody><tr><td colspan=\"1\" rowspan=\"1\" style=\"background-color: rgb(62, 149, 26);text-align: center;width: 300px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 14px;\"><b><span style=\"color: #FFFFFF;\">Status light indicator </span></b></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"background-color: rgb(62, 149, 26);text-align: center;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 14px;\"><b><span style=\"color: #FFFFFF;\">Description</span></b></span></span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"text-align: center;background-color: rgb(255, 255, 255);\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 14px;\">Protected</span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"background-color: rgb(255, 255, 255);\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\">The <b>Protected </b>light indicates that your surge protector is functioning correctly and is providing protection to the devices you have connected to it. <br>\t\t\t<br>\t\t\tThis light should remain ON as long as the surge protector is plugged into an outlet and is turned ON.  If this light goes out at any time, it means that your surge protector has served its purpose on protecting your equipment against damaging voltage fluctuations, surges, or spikes.  If this happens, your surge protector should be replaced.</span></span></span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"text-align: center;background-color: rgb(255, 255, 255);\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 14px;\">Grounded / Earthed</span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"background-color: rgb(255, 255, 255);\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\">The <b>Grounded </b>or <b>Earthed </b>light indicates that your surge protector is connected to a properly grounded outlet.  If this light is not ON, you may have a ground-wiring problem and should contact an electrician to inspect and properly ground the outlet.</span></span></span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"text-align: center;background-color: rgb(255, 255, 255);\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 14px;\">Not Grounded / Not Earthed Light</span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"background-color: rgb(255, 255, 255);\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 14px;\">The <b>Not Grounded</b> or <b>Not Earthed</b> light indicates that your surge protector is not connected to a properly grounded outlet.  If this light is ON, you may have a ground-wiring problem and should contact an electrician to inspect and properly ground the outlet.</span></span></span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"text-align: center;background-color: rgb(255, 255, 255);\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 14px;\">Over-Voltage ( + ) and Under-Voltage ( - )</span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"background-color: rgb(255, 255, 255);\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 14px;\">The <b>Over-Voltage</b> and <b>Under-Voltage</b> lights indicate that your surge protector has detected an issue with the incoming voltage levels from your wall outlet.  Depending upon your region, your surge protector expects a voltage of 120V or 240V.  Fluctuations in power are normal but if your surge protector detects a voltage outside a safe level it will inform you via these lights.</span></span></span>\n\t\t\t<ul><li><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 14px;\">Over-Voltage – This light will illuminate if the surge protector detects a voltage spike over the expected incoming voltage level (120V or 240V depending on the region).</span></span></span></li></ul>\n\n\t\t\t<ul><li><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 14px;\">Under-Voltage – This light will illuminate if the surge protector detects a voltage dip (brownout) under the incoming voltage level (120V or 240V depending on the region).</span></span></span></li></ul>\n\t\t\t</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"text-align: center;background-color: rgb(255, 255, 255);\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 14px;\">Inrush Current / Over-Current</span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"background-color: rgb(255, 255, 255);\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 14px;\">The <b>Inrush Current</b> / <b>Over-Current</b> light indicates that your surge protector has detected a large electrical current being drawn by a device plugged into it.  For example, if you have an electrical appliance such as a space heater plugged into your surge protector and it has an internal electrical short, it may draw more current than what is safe when you turn it ON.  The surge protector will detect and warn you of this.<br>\t\t\t<br>\t\t\tThe light may appear as a simple warning or as a <b>Wait To Reset</b> message depending upon your surge protector model.</span></span></span></td></tr></tbody></table>\n</div>\n<br><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 14px;\">It is important to periodically inspect your surge protectors to ensure it’s working properly.  Failing to do so may lead to your equipment being damaged.  Below are things to look out for when installing or inspecting your surge protector:</span></span></span><br> \n<div style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 14px;\">1.  If the protected indicator light is OFF, it may still function as a power tap but will no longer provide surge protection.  This can lead to damage of your equipment once your surge protector encounters another power surge.<br>2.  Your surge protector should always be used with a properly grounded outlet.<br>3.  Using an extension cord or plug adapter with your surge protector will void all warranties.</span></span></span><br> </div>\n\n<div><br><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 14px;\"><b>Related Article:</b><br><br><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=111687\" target=\"_blank\"><span style=\"color: #3e951a;\"><u>Belkin Surge Protectors Frequently Asked Questions</u></span></a></span></span></div>",
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        "keywords": "183917, surge protector, electricity protector, power surge",
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        "rank": 5,
        "title": "Surge Protector Guidelines (VIDEO)",
        "type": "Video",
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        "hyperlink": "https://www.youtube.com/watch?v=SdLjOCAPbbY",
        "body": "<p style=\"text-align: center;\"><iframe frameborder=\"0\" scrolling=\"auto\" allowfullscreen=\"allowfullscreen\" height=\"315\" src=\"https://www.youtube.com/embed/SdLjOCAPbbY\" width=\"560\"></iframe></p>",
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