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      {
        "articleNum": "336931",
        "categories": "|Adding_Device|",
        "keywords": "336931, Belkin SoundForm Surround Wireless Over-Ear Headphones, AUD009, Belkin SoundForm™ Surround Wireless Over-Ear Headphones, feature, function, pair, pairing, Bluetooth, connect, connecting, adding, add",
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        "rank": 1,
        "title": "How to pair your Belkin AUD009",
        "type": "FAQ",
        "latestLink": null,
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        "body": "<p><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;color: #000000;\">This article will show you how to pair your Belkin AUD009.</span></p>\n<p> </p>\n<p><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;color: #000000;\">1. Press the power button on the headphone for 2 seconds. Wait for the light to turn solid blue.</span></p>\n<p> </p>\n<p><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;color: #000000;\"><img src=\"https://belkin.my.salesforce-sites.com/Articles/servlet/rtaImage?eid=ka8Uv000000u5l7&amp;feoid=00N2T000005pv7X&amp;refid=0EMUv000005UzXp\" alt=\"sf336931-001_en_v1.png\" style=\"display: block;margin-left: auto;margin-right: auto;\"></img> </span></p>\n<p> </p>\n<p><span style=\"color: #000000;\"><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\">2. On your mobile phone, tablet, or computer, enable Bluetooth® to search for nearby devices. Steps may vary depending on your device&#39;s operating system.</span><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\"></span></span></p>\n<p> </p>\n<p><span style=\"color: #000000;\"><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\">3</span><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\">. Select <strong>SoundForm Surround</strong> from the list. Your Belkin AUD009 should now be connected and ready to use.</span></span></p>\n<p> </p>\n<p><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;color: #000000;\"><img src=\"https://belkin.my.salesforce-sites.com/Articles/servlet/rtaImage?eid=ka8Uv000000u5l7&amp;feoid=00N2T000005pv7X&amp;refid=0EMUv000005UxuF\" alt=\"sf336931-002_en_v1.png\" style=\"display: block;margin-left: auto;margin-right: auto;\"></img><br></span></p>",
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      {
        "articleNum": "336930",
        "categories": "|Adding_Device|",
        "keywords": "336930, Belkin SoundForm Surround Wireless Over-Ear Headphones, AUD009, Belkin SoundForm™ Surround Wireless Over-Ear Headphones, feature, function, pair, pairing, Bluetooth, second device, Multipoint two-device connection, connect two devices, connect, connecting, adding, add",
        "lang": "en_US",
        "products": "|AUD009fqSA|AUD009fqBL|AUD009fqBK|AUD009jaSA|AUD009jaBL|AUD009jaBK|AUD009hqSA|AUD009hqBL|AUD009hqBK|AUD009jaCR|AUD009hqCH|AUD009jaOL|AUD009fqTE|AUD009fqOL|AUD009hqCM|AUD009fqCM|AUD009hqTE|AUD009fqCH|AUD009hqOL|AUD009jaCH|AUD009jaTE|AUD009hqCR|AUD009fqCR|",
        "rank": 1,
        "title": "How to pair your Belkin AUD009 to a second device",
        "type": "FAQ",
        "latestLink": null,
        "hyperlink": null,
        "body": "<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;color: #000000;\">The Belkin AUD009 allows you to connect with two devices for seamless switching between audio sources.</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;color: #000000;\">  </span></p>\n<p style=\"padding-left: 40px;\"><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;color: #000000;\">1. Press the button located in between the volume up and down buttons for 3 seconds. Wait for the light to turn solid blue.</span></p>\n<p> </p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;color: #000000;\"><img src=\"https://belkin.my.salesforce-sites.com/Articles/servlet/rtaImage?eid=ka8Uv000000u4x5&amp;feoid=00N2T000005pv7X&amp;refid=0EMUv000005UxSo\" alt=\"sf336930-001_en_v1.png\" style=\"display: block;margin-left: auto;margin-right: auto;\"></img> </span></p>\n<p> </p>\n<p style=\"padding-left: 40px;\"><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;color: #000000;\">2. On your mobile phone, tablet, or computer, enable<i> Bluetooth</i>® to search for nearby devices. Steps may vary depending on your device&#39;s operating system.</span></p>\n<p> </p>\n<p style=\"padding-left: 40px;\"><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;color: #000000;\">3. Select <strong>SoundForm Surround</strong> from the list.</span></p>\n<p> </p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;color: #000000;\"><img src=\"https://belkin.my.salesforce-sites.com/Articles/servlet/rtaImage?eid=ka8Uv000000u4x5&amp;feoid=00N2T000005pv7X&amp;refid=0EMUv000005V11l\" alt=\"sf336930-002_en_v1.png\" style=\"display: block;margin-left: auto;margin-right: auto;\"></img></span></p>\n<p> </p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;color: #000000;\">Your Belkin AUD009 should now be connected and ready to use.</span></p>",
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      {
        "articleNum": "336928",
        "categories": "|About_your_product|",
        "keywords": "336928, Belkin SoundForm Surround Wireless Over-Ear Headphones, AUD009, Belkin SoundForm™ Surround Wireless Over-Ear Headphones, User Guide, UG, FAQs, functions, features, setting up, pair, pairing, reset, charging, USB-C cable, USB-C headphone, reset, adding, add, troubleshooting",
        "lang": "en_US",
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        "rank": 1,
        "title": "Belkin AUD009 User Guide",
        "type": "FAQ",
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        "hyperlink": null,
        "body": "<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;color: #000000;\">The Belkin AUD009 features seamless <i>Bluetooth®</i> pairing and controls. It’s designed with Clear Call Quality to reduce or block out ambient noise and a Multipoint feature that allows for a two-device connection.</span></p>\n<p> </p>\n<p style=\"text-align: left;\"><span style=\"font-family: arial, helvetica, sans-serif;font-size: 24px;color: #000000;\"><b><img src=\"https://belkin.my.salesforce-sites.com/Articles/servlet/rtaImage?eid=ka8Uv0000011aor&amp;feoid=00N2T000005pv7X&amp;refid=0EMUv000005c5qD\" style=\"display: block;margin-left: auto;margin-right: auto;\"></img></b></span></p>\n<p> </p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 24px;color: #000000;\"><b>Features</b></span></p>\n<p> </p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;color: #000000;\"><u><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=336926\" target=\"_blank\" style=\"color: #000000;\">Meet the Belkin SoundForm Surround Wireless Over-Ear Headphones (AUD009)</a><br><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=336927\" target=\"_blank\" style=\"color: #000000;\">Belkin SoundForm Surround Wireless Over-Ear Headphones (AUD009) FAQs </a></u></span></p>\n<p> </p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 24px;color: #000000;\"><b>Using the Belkin AUD009</b></span></p>\n<p> </p>\n<p><span style=\"color: #000000;\"><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=336929\" target=\"_blank\" style=\"color: #000000;\"><span style=\"text-decoration: underline;\"><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\">How to charge the Belkin AUD009</span></span></a></span><br><span style=\"color: #000000;\"><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=336931\" target=\"_blank\" style=\"color: #000000;\"><span style=\"text-decoration: underline;\"><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\">How to pair your Belkin AUD009</span></span></a></span><br><span style=\"color: #000000;\"><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=336930\" target=\"_blank\" style=\"color: #000000;\"><span style=\"text-decoration: underline;\"><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\">How to pair your Belkin AUD009 to a second device</span></span></a></span></p>\n<p> </p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 24px;color: #000000;\"><b>Troubleshooting</b></span></p>\n<p> </p>\n<p><span style=\"color: #000000;\"><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=336932\" target=\"_blank\" style=\"color: #000000;\"><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;\"><u>How to reset your Belkin AUD009</u></span></a></span></p>",
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      {
        "articleNum": "336932",
        "categories": "|Advance_Configuration|",
        "keywords": "336932, Belkin SoundForm Surround Wireless Over-Ear Headphones, AUD009, Belkin SoundForm™ Surround Wireless Over-Ear Headphones, reset, restart, reset button, reset steps, troubleshooting, fix problem, headphone issues, resetting",
        "lang": "en_US",
        "products": "|AUD009fqSA|AUD009fqBL|AUD009fqBK|AUD009jaSA|AUD009jaBL|AUD009jaBK|AUD009hqSA|AUD009hqBL|AUD009hqBK|AUD009jaCR|AUD009hqCH|AUD009jaOL|AUD009fqTE|AUD009fqOL|AUD009hqCM|AUD009fqCM|AUD009hqTE|AUD009fqCH|AUD009hqOL|AUD009jaCH|AUD009jaTE|AUD009hqCR|AUD009fqCR|",
        "rank": 2,
        "title": "How to reset your Belkin AUD009",
        "type": "FAQ",
        "latestLink": null,
        "hyperlink": null,
        "body": "<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;color: #000000;\">If you are experiencing pairing issues or your Belkin AUD009 cannot connect to your device, resetting your headphones may fix the problem.</span></p>\n<p> </p>\n<p style=\"padding-left: 40px;\"><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;color: #000000;\">1. On your mobile device, open <strong>Settings </strong>&gt; <strong>Bluetooth®</strong>. Steps vary by your device&#39;s operating system.</span></p>\n<p style=\"padding-left: 40px;\"> </p>\n<p style=\"padding-left: 40px;\"><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;color: #000000;\">2. Find <b>SoundForm Surround</b> from the list and move it to the bin.</span></p>\n<p> </p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;color: #000000;\"><img src=\"https://belkin.my.salesforce-sites.com/Articles/servlet/rtaImage?eid=ka8Uv000000u529&amp;feoid=00N2T000005pv7X&amp;refid=0EMUv000005V1RZ\" alt=\"sf336932-001_en_v1.png\" style=\"display: block;margin-left: auto;margin-right: auto;\"></img> </span></p>\n<p> </p>\n<p style=\"padding-left: 40px;\"><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;color: #000000;\">3. Press the power button on your Belkin AUD009 and hold for 2 seconds.</span></p>\n<p> </p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;color: #000000;\"><img src=\"https://belkin.my.salesforce-sites.com/Articles/servlet/rtaImage?eid=ka8Uv000000u529&amp;feoid=00N2T000005pv7X&amp;refid=0EMUv000005V1Un\" alt=\"sf336932-002_en_v1.png\" style=\"display: block;margin-left: auto;margin-right: auto;\"></img> </span></p>\n<p> </p>\n<p style=\"padding-left: 40px;\"><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;color: #000000;\">4. Press the button located between the volume up and down buttons and hold for 10 seconds until the light starts to blink blue.</span></p>\n<p> </p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;color: #000000;\"><img src=\"https://belkin.my.salesforce-sites.com/Articles/servlet/rtaImage?eid=ka8Uv000000u529&amp;feoid=00N2T000005pv7X&amp;refid=0EMUv000005V1WP\" alt=\"sf336932-003_en_v1.png\" style=\"display: block;margin-left: auto;margin-right: auto;\"></img> </span></p>\n<p> </p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;color: #000000;\">Your headphones should now be ready to be set up again.</span></p>",
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      {
        "articleNum": "336929",
        "categories": "|Advance_Configuration|",
        "keywords": "336929, Belkin SoundForm Surround Wireless Over-Ear Headphones, AUD009, Belkin SoundForm™ Surround Wireless Over-Ear Headphones, charging, USB-C, charger, headphone charger, light, charge, status",
        "lang": "en_US",
        "products": "|AUD009fqSA|AUD009fqBK|AUD009fqBL|AUD009fqTE|AUD009jaSA|AUD009jaBL|AUD009jaBK|AUD009hqSA|AUD009hqBL|AUD009hqBK|AUD009jaCR|AUD009hqCH|AUD009jaOL|AUD009fqOL|AUD009hqCM|AUD009fqCM|AUD009hqTE|AUD009fqCH|AUD009hqOL|AUD009jaCH|AUD009jaTE|AUD009hqCR|AUD009fqCR|",
        "rank": 3,
        "title": "How to charge the Belkin AUD009",
        "type": "FAQ",
        "latestLink": null,
        "hyperlink": null,
        "body": "<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;color: #000000;\">The Belkin AUD009 has a battery status light that shows how much charge is left on the device. You’ll find it between the power and volume buttons.</span></p>\n<p> </p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;color: #000000;\">The image below shows what the different colors of the status light mean for your battery levels:</span></p>\n<p> </p>\n<p> </p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;color: #000000;\"><img alt=\"A diagram of a headphoneDescription automatically generated\" height=\"408\" width=\"227\" src=\"https://belkin.my.salesforce-sites.com/Articles/servlet/rtaImage?eid=ka8Uv0000011aqT&amp;feoid=00N2T000005pv7X&amp;refid=0EMUv00000568fx\" style=\"display: block;margin-left: auto;margin-right: auto;\"></img></span></p>\n<p> </p>\n<p> </p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;color: #000000;\">When it’s time to charge, you have two options below. For quicker charging, turn OFF the headphone while it charges.</span></p>\n<p> </p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;color: #000000;\"><u><a href=\"#wall_charger\" target=\"_self\" style=\"color: #000000;\"><u>Using a USB-C® wall charger</u></a><br><a href=\"#USB-C_port\" target=\"_self\" style=\"color: #000000;\"><u>Using the USB-C port on your laptop or device</u></a></u></span></p>\n<p> </p>\n<div><hr align=\"left\" width=\"100%\" size=\"0\"></hr></div>\n<p> </p>\n<p><a id=\"wall_charger\" target=\"_blank\"><span style=\"font-family: arial, helvetica, sans-serif;font-size: 24px;color: #000000;\"><b>Using a USB-C® wall charger</b></span></a></p>\n<p> </p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;color: #000000;\">1. Connect one end of the included USB-C cable to a USB-C wall charger.</span></p>\n<p> </p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;color: #000000;\">2. Connect the other end to the Belkin AUD009. </span></p>\n<p> </p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;color: #000000;\"><img height=\"276\" width=\"233\" src=\"https://belkin.my.salesforce-sites.com/Articles/servlet/rtaImage?eid=ka8Uv0000011aqT&amp;feoid=00N2T000005pv7X&amp;refid=0EMUv00000568hZ\" style=\"display: block;margin-left: auto;margin-right: auto;\"></img></span></p>\n<p> </p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;color: #000000;\"><b>NOTE:</b> Do not use the headphones while they are plugged into the wall charger.</span></p>\n<p> </p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;color: #000000;\"><img height=\"198\" width=\"300\" src=\"https://belkin.my.salesforce-sites.com/Articles/servlet/rtaImage?eid=ka8Uv0000011aqT&amp;feoid=00N2T000005pv7X&amp;refid=0EMUv00000568jB\" style=\"display: block;margin-left: auto;margin-right: auto;\"></img></span></p>\n<p> </p>\n<div><hr align=\"left\" width=\"100%\" size=\"0\"></hr></div>\n<p> </p>\n<p><a id=\"USB-C_port\" target=\"_blank\"><span style=\"font-family: arial, helvetica, sans-serif;font-size: 24px;color: #000000;\"><b>Using the USB-C port on your laptop or device</b></span></a><br><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;color: #000000;\"> </span><br><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;color: #000000;\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;color: #000000;\">1. Plug one end of the included USB-C cable into the USB-C port on a laptop.</span></p>\n<p> </p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;color: #000000;\">2. Plug the other end of the USB-C cable into the Belkin device.</span></p>\n<p> </p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;font-size: 16px;color: #000000;\"><img height=\"324\" width=\"330\" src=\"https://belkin.my.salesforce-sites.com/Articles/servlet/rtaImage?eid=ka8Uv0000011aqT&amp;feoid=00N2T000005pv7X&amp;refid=0EMUv00000568kn\" style=\"display: block;margin-left: auto;margin-right: auto;\"></img></span></p>",
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