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    "name": "Noise-Cancelling Earbuds",
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      {
        "articleNum": "337366",
        "categories": "|Advance_Configuration|",
        "keywords": "337366, Belkin, SoundForm, Rhythm, ANC, AUC015, earbuds, wireless, Bluetooth, noise-cancelling, multipoint, lightweight, water-resistant, rechargeable, portable, compact, stylish, clear-call, immersive, audio, comfortable, sweatproof, fast-charging, durable, travel, everyday, reliable, affordable, premium, balanced, bass, clarity, ergonomic, touch-control, seamless, connectivity, modern, versatile, entertainment, freedom, precision, sound, minimalist, efficient, tuned, signature, adaptable, mobile, lifestyle, AUC015fqWH, AUC015hqWH, AUC015fqBK, AUC015hqBK",
        "lang": "en_US",
        "products": "|AUC015fqWH|AUC015hqWH|AUC015fqBK|AUC015hqBK|",
        "rank": 1,
        "title": "How Do I Reset SoundForm Rhythm ANC Noise-Cancelling Earbuds (AUC015)?",
        "type": "FAQ",
        "latestLink": null,
        "hyperlink": null,
        "body": "<p style=\"font-size: 16px;line-height: 1.7;font-family: Arial,sans-serif;text-align: left;\">Resetting your <strong>SoundForm Rhythm ANC Noise-Cancelling Earbuds (AUC015)</strong> can help fix connectivity problems, audio glitches, or pairing errors. A reset restores the earbuds to factory settings, clearing all previous Bluetooth connections and configurations. Follow these simple steps to perform a reset and get your earbuds ready for new pairing.</p>\n<div style=\"text-align: center;margin: 16px 0;\"><img src=\"https://belkin.my.salesforce-sites.com/Articles/servlet/rtaImage?eid=ka8Uv0000025q85&amp;feoid=00N2T000005pv7X&amp;refid=0EMUv00000CrYmD\" alt=\"Instructions for resetting SoundForm earbuds\" width=\"500\" height=\"400\" style=\"border: none;vertical-align: middle;\"></img></div>\n<p style=\"font-size: 16px;line-height: 1.7;font-family: Arial,sans-serif;\"><strong>Step 1.</strong> Remove the Earbuds from Your Device’s Bluetooth List</p>\n<p style=\"font-size: 16px;line-height: 1.7;font-family: Arial,sans-serif;\">On your phone or paired device, go to <strong>Bluetooth settings</strong>, find <strong>SoundForm Rhythm ANC</strong>, and delete or “forget” it.</p>\n<p style=\"font-size: 16px;line-height: 1.7;font-family: Arial,sans-serif;\"><strong>Step 2.</strong> Press and Hold Both Earbuds</p>\n<p style=\"font-size: 16px;line-height: 1.7;font-family: Arial,sans-serif;\">Take both earbuds out of the case. Press and hold the touch sensors on <strong>Left (L)</strong> and <strong>Right (R)</strong> earbuds at the same time for 10 seconds.</p>\n<p style=\"font-size: 16px;line-height: 1.7;font-family: Arial,sans-serif;\"><strong>Step 3.</strong> Wait for Indicator Lights</p>\n<p style=\"font-size: 16px;line-height: 1.7;font-family: Arial,sans-serif;\">The earbuds will flash lights, indicating that the reset process is complete and they are ready to pair again.</p>\n<p style=\"font-size: 16px;line-height: 1.7;font-family: Arial,sans-serif;\"><strong>Step 4.</strong> Reconnect to Your Device</p>\n<p style=\"font-size: 16px;line-height: 1.7;font-family: Arial,sans-serif;\">Go back to your device’s Bluetooth settings, search for <strong>SoundForm Rhythm ANC</strong>, and select it to pair again.</p>",
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      {
        "articleNum": "337364",
        "categories": "|Advance_Configuration|",
        "keywords": "337364, Belkin, SoundForm, Rhythm, ANC, AUC015, earbuds, wireless, Bluetooth, noise-cancelling, multipoint, lightweight, water-resistant, rechargeable, portable, compact, stylish, clear-call, immersive, audio, comfortable, sweatproof, fast-charging, durable, travel, everyday, reliable, affordable, premium, balanced, bass, clarity, ergonomic, touch-control, seamless, connectivity, modern, versatile, entertainment, freedom, precision, sound, minimalist, efficient, tuned, signature, adaptable, mobile, lifestyle, AUC015fqWH, AUC015hqWH, AUC015fqBK, AUC015hqBK",
        "lang": "en_US",
        "products": "|AUC015fqWH|AUC015hqWH|AUC015fqBK|AUC015hqBK|",
        "rank": 1,
        "title": "How Do I Pair SoundForm Rhythm ANC Noise-Cancelling Earbuds (AUC015) with a New Device?",
        "type": "FAQ",
        "latestLink": null,
        "hyperlink": null,
        "body": "<p style=\"font-size: 16px;line-height: 1.7;font-family: Arial,sans-serif;font-weight: bold;text-align: left;\"> </p>\n<p style=\"font-size: 16px;line-height: 1.7;font-family: Arial,sans-serif;text-align: left;\">Pairing your <strong>SoundForm Rhythm ANC Noise-Cancelling Earbuds (AUC015)</strong> with a new device is quick and simple. Whether you’re connecting to a smartphone, tablet, or laptop, the process ensures a stable Bluetooth connection for premium audio and active noise cancellation. This guide walks you through the steps to activate pairing mode, select the earbuds on your device, and confirm a successful connection. Follow these instructions to enjoy seamless listening across multiple devices.</p>\n<p style=\"text-align: center;\"><img src=\"https://belkin.my.salesforce-sites.com/Articles/servlet/rtaImage?eid=ka8Uv0000027QxV&amp;feoid=00N2T000005pv7X&amp;refid=0EMUv00000CsBQz\" alt=\"AUC015\"></img></p>\n<p style=\"font-size: 16px;line-height: 1.7;font-family: Arial,sans-serif;\"><strong>Step 1.</strong> Place the earbuds in the charging case and make sure they have power.</p>\n<p style=\"font-size: 16px;line-height: 1.7;font-family: Arial,sans-serif;\"><strong>Step 2.</strong> Open the case — the earbuds will turn on automatically.</p>\n<p style=\"font-size: 16px;line-height: 1.7;font-family: Arial,sans-serif;\"><strong>Step 3.</strong> Remove both earbuds from the case. The LEDs will blink <strong>blue and white</strong>, showing they are in pairing mode.</p>\n<p style=\"font-size: 16px;line-height: 1.7;font-family: Arial,sans-serif;\"><strong>Step 4.</strong> On your phone, tablet, or computer, <strong>turn on Bluetooth</strong> and search for new devices.</p>\n<p style=\"font-size: 16px;line-height: 1.7;font-family: Arial,sans-serif;font-style: italic;\">*Note: The Belkin <span style=\"text-decoration: underline;\">SoundForm</span> Rhythm ANC earbuds can connect to two devices at the same time — like your phone and laptop.</p>\n<p style=\"font-size: 16px;line-height: 1.7;font-family: Arial,sans-serif;\"><strong>Step 5.</strong> Select <strong>“SOUNDFORM Rhythm ANC”</strong> from the list.</p>\n<p style=\"font-size: 16px;line-height: 1.7;font-family: Arial,sans-serif;\"><strong>Step 6.</strong> When pairing is successful, the lights will turn <strong>solid white</strong> for a few seconds, and you’ll hear a tone confirming the connection.</p>\n<p style=\"font-size: 16px;line-height: 1.7;font-family: Arial,sans-serif;\"><strong>Step 7.</strong> To pair with another device later, touch and hold both earbuds for about 3 seconds until the lights blink blue and white again, then repeat steps 4–6.</p>",
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      {
        "articleNum": "337363",
        "categories": "|Advance_Configuration|",
        "keywords": "337363, Belkin, SoundForm, Rhythm, ANC, AUC015, earbuds, wireless, Bluetooth, noise-cancelling, multipoint, lightweight, water-resistant, rechargeable, portable, compact, stylish, clear-call, immersive, audio, comfortable, sweatproof, fast-charging, durable, travel, everyday, reliable, affordable, premium, balanced, bass, clarity, ergonomic, touch-control, seamless, connectivity, modern, versatile, entertainment, freedom, precision, sound, minimalist, efficient, tuned, signature, adaptable, mobile, lifestyle, AUC015fqWH, AUC015hqWH, AUC015fqBK, AUC015hqBK",
        "lang": "en_US",
        "products": "|AUC015fqWH|AUC015hqWH|AUC015fqBK|AUC015hqBK|",
        "rank": 1,
        "title": "How Do I Charge SoundForm Rhythm ANC Noise-Cancelling Earbuds (AUC015)?",
        "type": "FAQ",
        "latestLink": null,
        "hyperlink": null,
        "body": "<p style=\"font-size: 12pt;line-height: 1.7;font-family: Arial,sans-serif;text-align: left;\"><span style=\"font-size: 16px;\">Charging your <strong>SoundForm Rhythm ANC Noise-Cancelling Earbuds (AUC015)</strong> ensures optimal performance and uninterrupted listening. The earbuds and charging case are designed for easy power management, using a USB cable and LED indicators to show battery levels. This guide will walk you through the steps to charge both the case and earbuds correctly, interpret the LED signals, and maintain battery health for long-lasting use.</span></p>\n<p style=\"text-align: center;\"><img src=\"https://belkin.my.salesforce-sites.com/Articles/servlet/rtaImage?eid=ka8Uv0000027Qz7&amp;feoid=00N2T000005pv7X&amp;refid=0EMUv00000CsF4n\" alt=\"AUC015\" width=\"543\" height=\"429\"></img></p>\n<ol style=\"margin: 0;padding-left: 1.25rem;font-size: 12pt;line-height: 1.7;font-family: Arial,sans-serif;\"><li style=\"margin-bottom: 0.75rem;font-size: 16px;\"><span style=\"font-size: 16px;\"><strong>Charging the Case</strong></span></li></ol>\n<p style=\"font-size: 12pt;line-height: 1.7;font-family: Arial,sans-serif;\"><span style=\"font-size: 16px;\"><strong>Step 1.</strong> Connect the charging case to a power source using the USB cable shown in the illustration.</span></p>\n<p style=\"font-size: 12pt;line-height: 1.7;font-family: Arial,sans-serif;\"><span style=\"font-size: 16px;\"><strong>Step 2.</strong> While charging, check the LED indicators on the case:</span></p>\n<ul style=\"margin: 0;padding-left: 1.25rem;font-size: 12pt;line-height: 1.7;font-family: Arial,sans-serif;\"><li style=\"font-size: 16px;\"><span style=\"font-size: 16px;\">4 lights = 100% charged</span></li><li style=\"font-size: 16px;\"><span style=\"font-size: 16px;\">3 lights = about 75%</span></li><li style=\"font-size: 16px;\"><span style=\"font-size: 16px;\">2 lights = about 50%</span></li><li style=\"font-size: 16px;\"><span style=\"font-size: 16px;\">1 light = less than 25%</span></li></ul>",
        "version": "=E1117920275"
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      {
        "articleNum": "337359",
        "categories": "|About_your_product|",
        "keywords": "337359, Belkin, SoundForm, Rhythm, ANC, AUC015, earbuds, wireless, Bluetooth, noise-cancelling, multipoint, lightweight, water-resistant, rechargeable, portable, compact, stylish, clear-call, immersive, audio, comfortable, sweatproof, fast-charging, durable, travel, everyday, reliable, affordable, premium, balanced, bass, clarity, ergonomic, touch-control, seamless, connectivity, modern, versatile, entertainment, freedom, precision, sound, minimalist, efficient, tuned, signature, adaptable, mobile, lifestyle",
        "lang": "en_US",
        "products": "|AUC015fqWH|AUC015hqWH|AUC015fqBK|AUC015hqBK|",
        "rank": 1,
        "title": "Meet the Belkin SoundForm Rhythm ANC (AUC015)",
        "type": "FAQ",
        "latestLink": null,
        "hyperlink": null,
        "body": "<table align=\"center\" class=\"table\" border=\"0\" style=\"max-width: 70%;width: 92.0988%;\"><tbody><tr style=\"border-top: none;\"><td colspan=\"1\" rowspan=\"1\" style=\"width: 50.3033%;\"><img src=\"https://belkin.my.salesforce-sites.com/Articles/servlet/rtaImage?eid=ka8Uv0000025pGr&amp;feoid=00N2T000005pv7X&amp;refid=0EMUv00000Cdp29\" alt=\"SoundForm Anywhere hero left\" width=\"354\" height=\"354\"></img></td><td colspan=\"1\" rowspan=\"1\" style=\"text-align: right;width: 49.7565%;\"><img src=\"https://belkin.my.salesforce-sites.com/Articles/servlet/rtaImage?eid=ka8Uv0000025pGr&amp;feoid=00N2T000005pv7X&amp;refid=0EMUv00000Cdnhu\" alt=\"SoundForm Anywhere hero right\" width=\"350\" height=\"350\"></img></td></tr><tr style=\"height: 26.375px;\"><td colspan=\"2\" rowspan=\"1\" style=\"width: 100.06%;vertical-align: middle;text-align: center;border: none;\"><a href=\"https://www.belkin.com/support-article/?articleNum=337142\" target=\"_self\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><span style=\"color: #000000;\"><u>Find out more</u></span><span style=\"color: #000000;\"> &gt;</span></span></span></a></td></tr></tbody></table>\n<table align=\"center\" class=\"table table-hover\" border=\"0\" style=\"max-width: 70%;\"><tbody><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;vertical-align: middle;text-align: center;\"><span style=\"color: #000000;\"><strong><span style=\"font-size: 26px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Descriptions</span></span></strong></span></td><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;\">\n<p> </p>\n<p><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\">The <strong>Belkin SoundForm Rhythm ANC (AUC015)</strong> are wireless earbuds designed for everyday listening, featuring Active Noise Cancellation (ANC), multipoint Bluetooth connectivity, and custom EQ modes for a personalized audio experience. Designed for all-day comfort and convenience, these lightweight earbuds let you move seamlessly between calls, playlists, and everything in between. </span></p>\n</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;vertical-align: middle;text-align: center;\">\n<p><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 26px;\"><strong>Product Features</strong></span></span></span></p>\n</td><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;\">\n<p> </p>\n<ul><li><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\"><strong>Active Noise Cancellation (ANC):</strong> Reduces external noise by up to 25 dB.</span></li><li style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\"><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\"><strong>Clear Call Quality:</strong> Dual microphones per earbud with ENC technology minimize background.</span></li><li><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\"><strong>Multipoint Bluetooth 5.4:</strong> Stay connected to two devices at once — switch between laptop and phone automatically.</span></li><li><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\"><strong>Three Listening Modes:</strong> Choose ANC to block noise, Hear-Thru to stay aware, or Standard for pure sound.</span></li><li><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\"><strong>Three EQ Presets</strong>: Select Belkin Signature Sound, Bass Boost, or Balanced EQ to match your listening style.</span></li><li><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\"><strong>Long Battery Life: </strong>Up to 28 hours of total playtime and USB-C fast charging.</span></li><li><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\"><strong>Water Resistance: </strong>IPX5 rating protects against sweat and light rain.</span></li><li><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\"><strong>Ultra-Lightweight Design:</strong> Each earbud weighs under 1 gram for secure comfort all day.</span></li><li><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\"><strong>Touch Controls:</strong> Tap to play, pause, skip tracks, adjust modes, or answer calls without your phone.</span></li><li><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\"><strong>USB-C Charging Case:</strong> Vertical design with magnetic closure and LED battery indicators.</span></li></ul>\n</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;text-align: center;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 26px;\"><strong>Available Colors</strong></span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;\">\n<ul><li style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\">Black</li><li style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\">White</li></ul>\n</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;text-align: center;\"><span style=\"color: #000000;\"><span style=\"font-size: 26px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><strong>Battery and Charging</strong></span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;\">\n<p> </p>\n<ul><li><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\">Total Playtime: Up to 28 hours (8 hours + 20 hours with case).</span></li><li><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\">Fast Charge: 10 minutes in case = 90 minutes of playtime.</span></li><li><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\">Full Charge Time: Under 90 minutes for earbuds and case.</span></li><li><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\">Battery Indicators: Case LED shows 25%, 50%, 75%, and 100% levels.</span><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\"></span></li></ul>\n</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;text-align: center;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 24px;\"><strong>Compatibility</strong></span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;\">\n<p> </p>\n<p><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\">Works with Bluetooth 5.0 and newer devices, including smartphones, tablets, laptops, and smart watches.</span></p>\n<p><br><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\">Tested with popular apps like Teams, Zoom, Spotify, YouTube, and Apple Music.</span></p>\n<p> </p>\n</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;text-align: center;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 24px;\"><strong>Package Contents</strong></span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"vertical-align: middle;\">\n<p style=\"margin-left: 40px;font-size: 16px;font-family: arial, helvetica, sans-serif;\"> </p>\n<ul><li style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\"><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\">SoundForm Rhythm ANC wireless earbuds and Charging Case. </span></li><li style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\"><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\">USB-A to USB-C charging cable (30 cm)</span></li><li style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\"><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\">Three silicone ear tips in three sizes (S, M, L)</span></li><li style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\"><span style=\"font-size: 16px;font-family: arial, helvetica, sans-serif;\">Quick Start Guide</span></li></ul>\n<p style=\"margin-left: 40px;font-size: 16px;font-family: arial, helvetica, sans-serif;\"> </p>\n</td></tr></tbody></table>\n<div id=\"\" style=\"left: 350px;top: 21px;\"> </div>",
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        "keywords": "337365, Belkin, SoundForm, Rhythm, ANC, AUC015, earbuds, wireless, Bluetooth, noise-cancelling, multipoint, lightweight, water-resistant, rechargeable, portable, compact, stylish, clear-call, immersive, audio, comfortable, sweatproof, fast-charging, durable, travel, everyday, reliable, affordable, premium, balanced, bass, clarity, ergonomic, touch-control, seamless, connectivity, modern, versatile, entertainment, freedom, precision, sound, minimalist, efficient, tuned, signature, adaptable, mobile, lifestyle, AUC015fqWH, AUC015hqWH, AUC015fqBK, AUC015hqBK",
        "lang": "en_US",
        "products": "|AUC015fqWH|AUC015hqWH|AUC015fqBK|AUC015hqBK|",
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        "title": "How Do I Pair My SoundForm Rhythm ANC Noise-Cancelling Earbuds (AUC015) with a Second Device?",
        "type": "FAQ",
        "latestLink": null,
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        "body": "<div class=\"SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;color: #000000;font-family: &#39;Segoe UI&#39;, &#39;Segoe UI Web&#39;, Arial, Verdana, sans-serif;font-size: 12px;white-space: normal;background-color: #ffffff;\">\n<div class=\"OutlineElement Ltr SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;clear: both;cursor: text;overflow: visible;direction: ltr;\">\n<p class=\"Paragraph SCXW159228940 BCX0\" style=\"margin: 0px 0px 10.6667px;padding: 0px;user-select: text;overflow-wrap: break-word;white-space: pre-wrap;vertical-align: baseline;font-kerning: none;color: windowtext;text-align: left;\"><span class=\"TextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\">Pairing your </span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;background-position: 0px 100%;background-repeat: repeat-x;border-bottom: 1px solid transparent;\">SoundForm</span><span class=\"NormalTextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\"> Rhythm ANC Noise-Cancelling Earbuds (AUC015) with a second device allows you to enjoy the flexibility of switching between two Bluetooth sources—such as your phone and laptop—without constantly reconnecting. This guide walks you through the steps for adding a second device and explains how Multipoint pairing works, allowing you to manage calls, music, and media seamlessly across both connections.</span></span><span class=\"EOP SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"> </span></p>\n</div>\n<div class=\"OutlineElement Ltr SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;clear: both;cursor: text;overflow: visible;direction: ltr;\">\n<p class=\"Paragraph SCXW159228940 BCX0\" style=\"margin: 0px 0px 10.6667px;padding: 0px;user-select: text;overflow-wrap: break-word;white-space: pre-wrap;vertical-align: baseline;font-kerning: none;color: windowtext;text-align: left;\"><span class=\"TextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\"></span></span><span class=\"EOP SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"> </span></p>\n</div>\n<div class=\"OutlineElement Ltr SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;clear: both;cursor: text;overflow: visible;direction: ltr;\">\n<p class=\"Paragraph SCXW159228940 BCX0\" style=\"margin: 0px 0px 10.6667px;padding: 0px;user-select: text;overflow-wrap: break-word;white-space: pre-wrap;vertical-align: baseline;font-kerning: none;color: windowtext;text-align: left;\"><span class=\"TextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\">Step 1. </span><span class=\"NormalTextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\">Keep the earbuds connected to the first device (your original phone, tablet, or laptop).</span></span><span class=\"EOP SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"> </span></p>\n</div>\n<div class=\"OutlineElement Ltr SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;clear: both;cursor: text;overflow: visible;direction: ltr;\">\n<p class=\"Paragraph SCXW159228940 BCX0\" style=\"margin: 0px 0px 10.6667px;padding: 0px;user-select: text;overflow-wrap: break-word;white-space: pre-wrap;vertical-align: baseline;font-kerning: none;color: windowtext;text-align: left;\"><span class=\"TextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"><span class=\"NormalTextRun CommentStart BookmarkStart CommentHighlightPipeRest CommentHighlightRest SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;background-color: rgba(209, 209, 209, 0.5);box-shadow: rgb(66, 66, 66) -1px 0px 0px 0px;\"><a id=\"Pairing\" target=\"_blank\"></a>S<span style=\"background-color: #ffffff;\">tep 2. </span></span><span class=\"NormalTextRun CommentHighlightRest SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;background-color: #ffffff;\">Enter pairing mode again:</span></span><span class=\"EOP BookmarkEnd CommentHighlightRest SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;background-color: #ffffff;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"> </span></p>\n</div>\n<div class=\"ListContainerWrapper SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\">\n<ul class=\"BulletListStyle1 SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;list-style-type: disc;cursor: text;font-family: verdana;overflow: visible;\"><li class=\"OutlineElement Ltr SCXW159228940 BCX0\" style=\"margin: 0px 0px 0px 24px;padding: 0px;user-select: text;clear: both;cursor: text;overflow: visible;direction: ltr;display: block;font-size: 12pt;font-family: Arial, Arial_MSFontService, sans-serif;vertical-align: baseline;\">\n<p class=\"Paragraph SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;overflow-wrap: break-word;white-space: pre-wrap;vertical-align: baseline;font-kerning: none;color: windowtext;text-align: left;\"><span style=\"background-color: #ffffff;\"><span class=\"TextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;background-color: #ffffff;\"><span class=\"NormalTextRun CommentHighlightRest SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\">Remove both earbuds from the case.</span></span><span class=\"EOP CommentHighlightRest SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;background-color: #ffffff;\"> </span></span></p>\n</li></ul>\n</div>\n<div class=\"ListContainerWrapper SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\">\n<ul class=\"BulletListStyle1 SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;list-style-type: disc;cursor: text;font-family: verdana;overflow: visible;\"><li class=\"OutlineElement Ltr SCXW159228940 BCX0\" style=\"margin: 0px 0px 0px 24px;padding: 0px;user-select: text;clear: both;cursor: text;overflow: visible;direction: ltr;display: block;font-size: 12pt;font-family: Arial, Arial_MSFontService, sans-serif;vertical-align: baseline;\">\n<p class=\"Paragraph SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;overflow-wrap: break-word;white-space: pre-wrap;vertical-align: baseline;font-kerning: none;color: windowtext;text-align: left;\"><span style=\"background-color: #ffffff;\"><span class=\"TextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;background-color: #ffffff;\"><span class=\"NormalTextRun CommentHighlightRest SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\">Press and hold both earbuds (L and R) for about 3 seconds until the LED lights flash, indicating that pairing mode is active</span><span class=\"NormalTextRun CommentHighlightRest SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\">.</span></span><span class=\"EOP CommentHighlightPipeRest CommentHighlightRest SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;box-shadow: rgb(66, 66, 66) -1px 0px 0px 0px;background-color: #ffffff;\"> </span></span></p>\n</li></ul>\n</div>\n<div class=\"OutlineElement Ltr SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;clear: both;cursor: text;overflow: visible;direction: ltr;\">\n<p class=\"Paragraph SCXW159228940 BCX0\" style=\"margin: 0px 0px 10.6667px;padding: 0px;user-select: text;overflow-wrap: break-word;white-space: pre-wrap;vertical-align: baseline;font-kerning: none;color: windowtext;text-align: left;\"><span style=\"background-color: #ffffff;\"><span class=\"TextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;background-color: #ffffff;\"><span class=\"NormalTextRun CommentStart CommentHighlightPipeRest CommentHighlightRest SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;box-shadow: rgb(66, 66, 66) -1px 0px 0px 0px;\">Step 3. </span><span class=\"NormalTextRun CommentHighlightRest SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\">On the second device, go to Bluetooth settings, search for “</span><span class=\"NormalTextRun SpellingErrorV2Themed CommentHighlightRest SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;background-position: 0px 100%;background-repeat: repeat-x;border-bottom: 1px solid transparent;\">SoundForm</span><span class=\"NormalTextRun CommentHighlightRest SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\"> Rhythm ANC</span><span class=\"NormalTextRun CommentHighlightRest SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\">”,</span><span class=\"NormalTextRun CommentHighlightRest SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\"> and select it to pair.</span></span><span class=\"EOP CommentHighlightPipeRest SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;box-shadow: rgb(66, 66, 66) -1px 0px 0px 0px;background-color: #ffffff;\"> </span></span></p>\n</div>\n<div class=\"OutlineElement Ltr SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;clear: both;cursor: text;overflow: visible;direction: ltr;\">\n<p class=\"Paragraph SCXW159228940 BCX0\" style=\"margin: 0px 0px 10.6667px;padding: 0px;user-select: text;overflow-wrap: break-word;white-space: pre-wrap;vertical-align: baseline;font-kerning: none;color: windowtext;text-align: left;\"><span class=\"TextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\">Step 4. </span><span class=\"NormalTextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\">Once connected, the earbuds will now be linked to both devices simultaneously. You can switch audio between them without needing to disconnect manually.</span></span><span class=\"EOP SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"> </span></p>\n</div>\n<div class=\"OutlineElement Ltr SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;clear: both;cursor: text;overflow: visible;direction: ltr;\">\n<p class=\"Paragraph SCXW159228940 BCX0\" style=\"margin: 0px 0px 10.6667px;padding: 0px;user-select: text;overflow-wrap: break-word;white-space: pre-wrap;vertical-align: baseline;font-kerning: none;color: windowtext;text-align: left;\"><span class=\"TextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;font-style: italic;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\"></span></span><span class=\"EOP SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"> </span></p>\n</div>\n<div class=\"OutlineElement Ltr SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;clear: both;cursor: text;overflow: visible;direction: ltr;\">\n<p class=\"Paragraph SCXW159228940 BCX0\" style=\"margin: 0px 0px 10.6667px;padding: 0px;user-select: text;overflow-wrap: break-word;white-space: pre-wrap;vertical-align: baseline;font-kerning: none;color: windowtext;text-align: left;\"><span class=\"TextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;font-style: italic;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\">*</span></span><span class=\"TextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\"> </span></span><span class=\"TextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;font-style: italic;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\">This is called </span></span><span class=\"TextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;font-style: italic;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;font-weight: bold;\"><span class=\"NormalTextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\">Multipoint pairing</span></span><span class=\"TextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;font-style: italic;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\">, allowing you to stay connected to two devices at once (e.g., phone and laptop).</span></span><span class=\"EOP SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"> </span></p>\n</div>\n<div class=\"OutlineElement Ltr SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;clear: both;cursor: text;overflow: visible;direction: ltr;\">\n<p class=\"Paragraph SCXW159228940 BCX0\" style=\"margin: 0px 0px 10.6667px;padding: 0px;user-select: text;overflow-wrap: break-word;white-space: pre-wrap;vertical-align: baseline;font-kerning: none;color: windowtext;text-align: left;\"><span class=\"TextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;font-weight: bold;\"><span class=\"NormalTextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\"></span></span><span class=\"EOP SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"> </span></p>\n</div>\n<div class=\"OutlineElement Ltr SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;clear: both;cursor: text;overflow: visible;direction: ltr;\">\n<p class=\"Paragraph SCXW159228940 BCX0\" style=\"margin: 0px 0px 10.6667px;padding: 0px;user-select: text;overflow-wrap: break-word;white-space: pre-wrap;vertical-align: baseline;font-kerning: none;color: windowtext;text-align: left;\"><span class=\"TextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;font-weight: bold;\"><span class=\"NormalTextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\">Troubleshooting Multipoint Pairing Issues</span></span><span class=\"EOP SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"> </span></p>\n</div>\n<div class=\"OutlineElement Ltr SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;clear: both;cursor: text;overflow: visible;direction: ltr;\">\n<p class=\"Paragraph SCXW159228940 BCX0\" style=\"margin: 0px 0px 10.6667px;padding: 0px;user-select: text;overflow-wrap: break-word;white-space: pre-wrap;vertical-align: baseline;font-kerning: none;color: windowtext;text-align: left;\"><span class=\"TextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;font-weight: bold;\"><span class=\"NormalTextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\">Problem: Audio </span><span class=\"NormalTextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\">doesn’t</span><span class=\"NormalTextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\"> switch between devices</span></span><span class=\"EOP SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"> </span></p>\n</div>\n<div class=\"ListContainerWrapper SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\">\n<ul class=\"BulletListStyle1 SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;list-style-type: disc;cursor: text;font-family: verdana;overflow: visible;\"><li class=\"OutlineElement Ltr SCXW159228940 BCX0\" style=\"margin: 0px 0px 0px 24px;padding: 0px;user-select: text;clear: both;cursor: text;overflow: visible;direction: ltr;display: block;font-size: 12pt;font-family: Arial, Arial_MSFontService, sans-serif;vertical-align: baseline;\">\n<p class=\"Paragraph SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;overflow-wrap: break-word;white-space: pre-wrap;vertical-align: baseline;font-kerning: none;color: windowtext;text-align: left;\"><span class=\"TextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\">Make sure both devices are within Bluetooth range and have active connections.</span></span><span class=\"EOP SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"> </span></p>\n</li></ul>\n</div>\n<div class=\"ListContainerWrapper SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\">\n<ul class=\"BulletListStyle1 SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;list-style-type: disc;cursor: text;font-family: verdana;overflow: visible;\"><li class=\"OutlineElement Ltr SCXW159228940 BCX0\" style=\"margin: 0px 0px 0px 24px;padding: 0px;user-select: text;clear: both;cursor: text;overflow: visible;direction: ltr;display: block;font-size: 12pt;font-family: Arial, Arial_MSFontService, sans-serif;vertical-align: baseline;\">\n<p class=\"Paragraph SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;overflow-wrap: break-word;white-space: pre-wrap;vertical-align: baseline;font-kerning: none;color: windowtext;text-align: left;\"><span class=\"TextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\">Pause playback on the first device before starting audio on the second.</span></span><span class=\"EOP SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"> </span></p>\n</li></ul>\n</div>\n<div class=\"ListContainerWrapper SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\">\n<ul class=\"BulletListStyle1 SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;list-style-type: disc;cursor: text;font-family: verdana;overflow: visible;\"><li class=\"OutlineElement Ltr SCXW159228940 BCX0\" style=\"margin: 0px 0px 0px 24px;padding: 0px;user-select: text;clear: both;cursor: text;overflow: visible;direction: ltr;display: block;font-size: 12pt;font-family: Arial, Arial_MSFontService, sans-serif;vertical-align: baseline;\">\n<p class=\"Paragraph SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;overflow-wrap: break-word;white-space: pre-wrap;vertical-align: baseline;font-kerning: none;color: windowtext;text-align: left;\"><span class=\"TextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\">If </span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;background-position: 0px 100%;background-repeat: repeat-x;border-bottom: 1px solid transparent;\">switching</span><span class=\"NormalTextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\"> still fails, disconnect and reconnect the second device in Bluetooth settings.</span></span><span class=\"EOP SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"> </span></p>\n</li></ul>\n</div>\n<div class=\"OutlineElement Ltr SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;clear: both;cursor: text;overflow: visible;direction: ltr;\">\n<p class=\"Paragraph SCXW159228940 BCX0\" style=\"margin: 0px 0px 10.6667px;padding: 0px;user-select: text;overflow-wrap: break-word;white-space: pre-wrap;vertical-align: baseline;font-kerning: none;color: windowtext;text-align: left;\"><span class=\"TextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;font-weight: bold;\"><span class=\"NormalTextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\"></span></span><span class=\"EOP SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"> </span></p>\n</div>\n<div class=\"OutlineElement Ltr SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;clear: both;cursor: text;overflow: visible;direction: ltr;\">\n<p class=\"Paragraph SCXW159228940 BCX0\" style=\"margin: 0px 0px 10.6667px;padding: 0px;user-select: text;overflow-wrap: break-word;white-space: pre-wrap;vertical-align: baseline;font-kerning: none;color: windowtext;text-align: left;\"><span class=\"TextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;font-weight: bold;\"><span class=\"NormalTextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\"></span></span><span class=\"EOP SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"> </span></p>\n</div>\n</div>\n<div class=\"SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;color: #000000;font-family: &#39;Segoe UI&#39;, &#39;Segoe UI Web&#39;, Arial, Verdana, sans-serif;font-size: 12px;white-space: normal;background-color: #ffffff;\">\n<div class=\"OutlineElement Ltr SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;clear: both;cursor: text;overflow: visible;direction: ltr;\">\n<p class=\"Paragraph SCXW159228940 BCX0\" style=\"margin: 0px 0px 10.6667px;padding: 0px;user-select: text;overflow-wrap: break-word;white-space: pre-wrap;vertical-align: baseline;font-kerning: none;color: windowtext;text-align: left;\"><span class=\"TextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;font-weight: bold;\"><span class=\"NormalTextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\">Problem: Second device </span><span class=\"NormalTextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\">won’t</span><span class=\"NormalTextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\"> connect</span></span><span class=\"EOP SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"> </span></p>\n</div>\n<div class=\"ListContainerWrapper SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\">\n<ul class=\"BulletListStyle1 SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;list-style-type: disc;cursor: text;font-family: verdana;overflow: visible;\"><li class=\"OutlineElement Ltr SCXW159228940 BCX0\" style=\"margin: 0px 0px 0px 24px;padding: 0px;user-select: text;clear: both;cursor: text;overflow: visible;direction: ltr;display: block;font-size: 12pt;font-family: Arial, Arial_MSFontService, sans-serif;vertical-align: baseline;\">\n<p class=\"Paragraph SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;overflow-wrap: break-word;white-space: pre-wrap;vertical-align: baseline;font-kerning: none;color: windowtext;text-align: left;\"><span class=\"TextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"><span class=\"NormalTextRun CommentStart BookmarkStart ContextualSpellingAndGrammarErrorV2Themed CommentHighlightPipeRest CommentHighlightRest SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;background-color: rgba(209, 209, 209, 0.5);background-position: 0px 100%;background-repeat: repeat-x;border-bottom: 1px solid transparent;box-shadow: rgb(66, 66, 66) -1px 0px 0px 0px;\">Confirm</span><span class=\"NormalTextRun CommentHighlightPipeRest SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;box-shadow: rgb(66, 66, 66) -1px 0px 0px 0px;\"> the earbuds are in </span></span><span class=\"TextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;font-weight: bold;\"><span class=\"NormalTextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\">pairing mode</span></span><span class=\"TextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\"> (LED lights flashing).</span><span class=\"NormalTextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\"><font color=\"rgba(0, 0, 0, 0)\"> </font><font color=\"#467886\"><u><a href=\"#Pairing\" target=\"_self\">Repeat Step 2</a> </u></font></span></span><span class=\"TextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;background-position: 0px 100%;background-repeat: repeat-x;border-bottom: 1px solid transparent;\">if</span><span class=\"NormalTextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\"> they are not.</span></span><span class=\"EOP BookmarkEnd SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"> </span></p>\n</li></ul>\n</div>\n<div class=\"ListContainerWrapper SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\">\n<ul class=\"BulletListStyle1 SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;list-style-type: disc;cursor: text;font-family: verdana;overflow: visible;\"><li class=\"OutlineElement Ltr SCXW159228940 BCX0\" style=\"margin: 0px 0px 0px 24px;padding: 0px;user-select: text;clear: both;cursor: text;overflow: visible;direction: ltr;display: block;font-size: 12pt;font-family: Arial, Arial_MSFontService, sans-serif;vertical-align: baseline;\">\n<p class=\"Paragraph SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;overflow-wrap: break-word;white-space: pre-wrap;vertical-align: baseline;font-kerning: none;color: windowtext;text-align: left;\"><span class=\"TextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\">Remove the earbuds from the Bluetooth list on the second device and try pairing again.</span></span><span class=\"EOP SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"> </span></p>\n</li></ul>\n</div>\n<div class=\"ListContainerWrapper SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\">\n<ul class=\"BulletListStyle1 SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;list-style-type: disc;cursor: text;font-family: verdana;overflow: visible;\"><li class=\"OutlineElement Ltr SCXW159228940 BCX0\" style=\"margin: 0px 0px 0px 24px;padding: 0px;user-select: text;clear: both;cursor: text;overflow: visible;direction: ltr;display: block;font-size: 12pt;font-family: Arial, Arial_MSFontService, sans-serif;vertical-align: baseline;\">\n<p class=\"Paragraph SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;overflow-wrap: break-word;white-space: pre-wrap;vertical-align: baseline;font-kerning: none;color: windowtext;text-align: left;\"><span class=\"TextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\">If the issue persists, reset the earbuds (see reset guide) and re-pair both devices.</span></span><span class=\"EOP SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"> </span></p>\n</li></ul>\n</div>\n<div class=\"OutlineElement Ltr SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;clear: both;cursor: text;overflow: visible;direction: ltr;\">\n<p class=\"Paragraph SCXW159228940 BCX0\" style=\"margin: 0px 0px 10.6667px;padding: 0px;user-select: text;overflow-wrap: break-word;white-space: pre-wrap;vertical-align: baseline;font-kerning: none;color: windowtext;text-align: left;\"><span class=\"TextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;font-style: italic;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;font-weight: bold;\"><span class=\"NormalTextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\">*</span><span class=\"NormalTextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\">Tip:</span></span><span class=\"TextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;font-style: italic;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"><span class=\"NormalTextRun SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;\"> Multipoint works best when one device is for calls and the other for media. Avoid simultaneous audio streams.</span></span><span class=\"EOP SCXW159228940 BCX0\" style=\"margin: 0px;padding: 0px;user-select: text;font-size: 12pt;line-height: 20.85px;font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;\"> </span></p>\n</div>\n</div>",
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  "renderedTemplate": "    <div class=\"product-container\">\n        <div class=\"quick-sol-pods\">\n            \n            \n                <div class=\"support-content\">\n                    \n                    <h3 class=\"support-content__heading\">Common Questions</h3>\n                    <div class=\"row\">\n                        <div class=\"col-12\">\n                            <ul class=\"support-content__list list-unstyled\">\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/tw/en/support-article/?articleNum=337366\" class=\"support-content__link\">\n                                            How Do I Reset SoundForm Rhythm ANC Noise-Cancelling Earbuds (AUC015)?\n                                        </a>\n                                    </li>\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/tw/en/support-article/?articleNum=337364\" class=\"support-content__link\">\n                                            How Do I Pair SoundForm Rhythm ANC Noise-Cancelling Earbuds (AUC015) with a New Device?\n                                        </a>\n                                    </li>\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/tw/en/support-article/?articleNum=337363\" class=\"support-content__link\">\n                                            How Do I Charge SoundForm Rhythm ANC Noise-Cancelling Earbuds (AUC015)?\n                                        </a>\n                                    </li>\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/tw/en/support-article/?articleNum=337359\" class=\"support-content__link\">\n                                            Meet the Belkin SoundForm Rhythm ANC (AUC015)\n                                        </a>\n                                    </li>\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/tw/en/support-article/?articleNum=337365\" class=\"support-content__link\">\n                                            How Do I Pair My SoundForm Rhythm ANC Noise-Cancelling Earbuds (AUC015) with a Second Device?\n                                        </a>\n                                    </li>\n                                \n                            </ul>\n                        </div>\n                    </div>\n                </div>\n            \n            <div class=\"support-hint\">\n                Need more help?\n                <a href=\"https://www.belkin.com/tw/en/support-product/?sku=AUC015fqBK\" class=\"support-hint__link\">\n                    Visit the full support page\n                </a>\n            </p>\n        </div>\n    </div>"
}