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  "queryString": "pid=INC004btSGY",
  "locale": "en_TH",
  "productModel": {
    "code": "INC004btSGY",
    "name": "USB-C 11-in-1 Multiport Dock",
    "supportArticles": [
      {
        "articleNum": "208590",
        "categories": null,
        "keywords": "208590, 322115, Belkin Dock Utility, belkin dock manager, dock utility, dock manager, download, software, software download, operating system, mac, macos, mac os, windows, windows os",
        "lang": "en_US",
        "products": "|INC006vfSGY|INC006ttSGY|INC006auSGY|INC006qcSGY|AVC005btBK|AVC005BK-BL|F4U109tt|F4U109tt-RM2|F4U109tt-TAA|F4U109zh|F4U109vf|F4U109au|F4U109kr|F4U109sa|F4U109ja|AVC004btBK|AVC004BK-BL|INC011btWH|INC011ttWH|INC012btBK|INC012dsWH|INC018ttBK|INC018qcBK|INC018vfBK|AVC008btSGY|F2CU040btBLK|F2CU040btBLK-MG|F2CU040bBLK|F2CU040ywWHTAPL|F2CU040dsWHTAPL|F4U092btBLK|F4U092btSGY|F4U092btSGY-MG|F4U092btSGY-RM2|F4U097tt|F4U097au|F4U097vf|F4U097sa|F4U097ja|F4U097kr|F4U097zh|F4U097tt-RM|INC001btBK|INC001btBK-WM|INC001BK-BL|INC002ttBK|INC002vfBK-RL|INC002ttBK-TAA|INC002jaBK|INC002vfBK|INC002qcBK|INC003ttBK|INC003vfBK|INC003auBK|INC003ttBK-RM|INC004btSGY|INC004btSGY-RM|INC007vfBK|INC007ttBK|INC007qcBK|INC008ttBK|INC008btBK|INC009btSGY|INC015btSGY|INC015btSGY-CZ|F4U110tt|F4U110bt-TAA|F4U110ja|F4U110sa|F4U110kr|F4U110vf|F4U110au|F4U110zh|F4U110bt|F4U110vf-RL|AVC008fqSGY-V2|AVC008hqSGY-V2|",
        "rank": 1,
        "title": "Belkin Dock Utility Downloads",
        "type": "Download",
        "latestLink": null,
        "hyperlink": null,
        "body": "<p><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"color: #000000;\">You can download the software for the </span><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=335505\" target=\"_blank\"><span style=\"color: #000000;\"><u>Belkin Dock Utility</u></span></a><span style=\"color: #000000;\"> on this page.<br><br><b>Select your operating system:</b></span></span></span></p>\n<div id=\"support-article-downloads\">\n<div class=\"article-accordian\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">macOS®</span></span></span></div>\n<div class=\"article-accordian-content collapse-me\" id=\"mac\">\n<h3><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Software</span></span></h3>\n<span style=\"color: #000000;\">Ver. 1.1.0.250307 (compatible with AVC008, INC007, INC011, and INC012 only)</span><br><a href=\"https://s3.belkin.com/support/assets/belkin/firmware/BelkinDockUtility.v1.1.0.250307_signed.pkg\" target=\"_blank\"><span style=\"color: #000000;\"><u>Download</u></span></a><span style=\"color: #000000;\"> 305 KB</span><br><div> </div>\n<span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><b>IMPORTANT:</b> Once you&#39;ve downloaded the software, run the file, and follow the on-screen instructions. After installing it, make sure to reboot your computer so that the changes can take place.</span></span></span></div>\n<div class=\"article-accordian-content collapse-me\"> </div>\n<div class=\"article-accordian\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Windows®</span></span></span></div>\n<div class=\"article-accordian-content collapse-me\" id=\"windows\">\n<h3><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Software</span></span></h3>\n<span style=\"color: #000000;\">Ver. 2.6.5 RC6</span><br><a href=\"https://s3.belkin.com/support/assets/belkin/firmware/BelkinDockUtilityInstaller.msi\" target=\"_blank\"><span style=\"color: #000000;\"><u>Download</u></span></a> <span style=\"color: #000000;\"> 700 KB</span><br><a href=\"https://s3.belkin.com/support/assets/belkin/releasenotes/ReleaseNotes.txt\" target=\"_blank\"><span style=\"color: #000000;\"><u>Release Notes</u></span></a>\n<div> </div>\n<span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><b>IMPORTANT:</b> Once you&#39;ve downloaded the <em>.msi</em> software, open the <strong>Release Notes</strong> and scroll down near the bottom to find the installation instructions.</span></span></span></div>\n</div>\n<p><span style=\"font-family: Arial,Helvetica,sans-serif;\"> </span></p>",
        "version": "=E0945120121"
      },
      {
        "articleNum": "317817",
        "categories": "|About_your_product|",
        "keywords": "317817, Belkin CONNECT™ USB-C 11-in-1 Multiport Dock, INC004, INC004xx, getting to know, gtk, product features, compatibility, available color, package contents, dock, multiport dock, multi-port dock, 11 in 1",
        "lang": "en_US",
        "products": "|INC004btSGY|",
        "rank": 1,
        "title": "Getting to know the Belkin CONNECT™ USB-C 11-in-1 Multiport Dock, INC004",
        "type": "FAQ",
        "latestLink": null,
        "hyperlink": null,
        "body": "<span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">The <b>Belkin CONNECT™ USB-C 11-in-1 Multiport Dock</b>, <b>INC004</b> is the perfect all-in-one solution to connect your USB-C® laptop to multiple devices.  Create your ultimate workstation or lead a seamless online presentation by conveniently connecting your laptop to monitors, projectors, SD cards, ethernet networking, and USB thumb drives. <br><br>The Belkin INC004 also doubles as a laptop stand allowing you to neatly organize cables and connection ports in the back.  Supporting USB-C PD pass-through charging of up to 100W, you no longer have to worry about choosing to have expansion ports or charge your laptop.  For more information, click</span></span></span><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"> </span></span></span><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=317818\" target=\"_blank\"><span style=\"color: #3e951a;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><u>here</u></span></span></span></a><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">.</span></span></span><br> \n<div style=\"text-align: center;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"color: #000000;\"><img alt=\"User-added image\" src=\"https://s3.belkin.com/support/assets/belkin/image/317817/sf317817-001_en_v1.png\"></img></span></span></span></div>\n<br><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><b>Product Features</b></span></span></span><br> \n<ul><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Connect to your laptop with a single USB-C connection</span></span></span></li><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Can be used as a laptop stand</span></span></span></li><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">10/100/1000 ethernet connection</span></span></span></li><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Up to three monitor outputs available</span></span></span>\n\t<ul><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">One 4K HDMI 1.4 port</span></span></span></li><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">One 4K DisplayPort™ 1.2 port</span></span></span></li><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">One 1080P VGA port</span></span></span></li></ul>\n\t</li><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Allows for USB-C PD pass-through charging of your laptop up to 100W</span></span></span>\n\t<ul><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Minimum 65W required</span></span></span></li><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Dock requires 15W of power to operate</span></span></span></li></ul>\n\t</li><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">One USB-C PD 3.0 input port only (no data)</span></span></span></li><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Two USB-A 3.0 ports</span></span></span></li><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">One USB-A 2.0 port</span></span></span></li><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">microSD 3.0 card reader</span></span></span></li><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">SD 3.0 card reader</span></span></span></li><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">3.5 mm TRSS microphone and stereo audio port</span></span></span></li><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">2-year warranty</span></span></span></li></ul>\n\n<div style=\"margin-left: 40px;\"> </div>\n<span style=\"color: #000000;\"> <span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><b>Compatibility</b><br><br>The Belkin INC004 has been designed to work with computers and devices that can connect over USB-C.  For charging, the device connected to the dock must support charging over USB-C.  It has been tested for functionality with the following devices:</span></span></span><br> \n<ul><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Lenovo® Yoga 920</span></span></span></li><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Lenovo Yoga 730</span></span></span></li><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Lenovo Chromebook™</span></span></span></li><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Lenovo ThinkPad® X1 Carbon </span></span></span></li><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Google™ Pixelbook™</span></span></span></li><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">ASUS® Chromebook </span></span></span></li><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Acer® Chromebook </span></span></span></li><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">HP Envy 360</span></span></span></li><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">MacBook Pro® 16-inch (2019) </span></span></span></li><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">MacBook Pro 15-inch (2018) </span></span></span></li><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">MacBook Pro 15-inch (2017) </span></span></span></li><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">MacBook Pro 15-inch (2016) </span></span></span></li><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">MacBook Air® 13-inch (2018) </span></span></span></li><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Microsoft® Surface® Pro X </span></span></span></li><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Microsoft Surface Book 2 </span></span></span></li><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Dell® XPS 15</span></span></span></li><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Portege® X20W-E </span></span></span></li><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Portege X30-E </span></span></span></li></ul>\n<br><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><b>Available Color</b></span></span></span><br> \n<ul><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Silver (INC004xx)</span></span></span></li></ul>\n<br><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><b>Package Inclusions</b></span></span></span><br> \n<ul><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Belkin CONNECT™ USB-C 11-in-1 Multiport Dock, INC004</span></span></span></li><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Quick start guide</span></span></span></li><li style=\"color: black;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Regulatory documentation</span></span></span></li></ul>",
        "version": "=E0945120121"
      },
      {
        "articleNum": "335505",
        "categories": "|About_your_product|",
        "keywords": "335505, Belkin Dock Utility, user guide, dock utility, belkin dock utility user guide, AVC004, AVC005, AVC008, F2CU040, F4U092, F4U097, F4U109, F4U110, INC001, INC002, INC003, INC004, INC006, INC007, INC008, INC009, INC011, INC012, INC015, INC018",
        "lang": "en_US",
        "products": "|AVC004btBK|AVC004BK-BL|AVC008btSGY|AVC005btBK|AVC005BK-BL|F2CU040btBLK|F2CU040btBLK-MG|F2CU040bBLK|F2CU040ywWHTAPL|F2CU040dsWHTAPL|F4U092btBLK|F4U092btSGY|F4U092btSGY-MG|F4U092btSGY-RM2|F4U097tt|F4U097au|F4U097vf|F4U097sa|F4U097ja|F4U097kr|F4U097zh|F4U097tt-RM|F4U109tt|F4U109tt-RM2|F4U109tt-TAA|F4U109zh|F4U109vf|F4U109au|F4U109kr|F4U109sa|F4U109ja|INC001btBK|INC001btBK-WM|INC001BK-BL|INC006vfSGY|INC007vfBK|INC004btSGY|INC002ttBK|INC009btSGY|INC007ttBK|INC006ttSGY|INC003ttBK|INC008ttBK|INC002vfBK-RL|INC003vfBK|INC006auSGY|INC002ttBK-TAA|INC007qcBK|INC008btBK|INC002jaBK|INC006qcSGY|INC002vfBK|INC003auBK|INC002qcBK|INC004btSGY-RM|INC003ttBK-RM|INC015btSGY|INC018ttBK|INC015btSGY-CZ|INC011btWH|INC012btBK|INC011ttWH|INC012dsWH|INC018qcBK|INC018vfBK|F4U110tt|F4U110bt-TAA|F4U110ja|F4U110sa|F4U110kr|F4U110vf|F4U110au|F4U110zh|F4U110bt|F4U110vf-RL|",
        "rank": 1,
        "title": "Belkin Dock Utility User Guide",
        "type": "FAQ",
        "latestLink": null,
        "hyperlink": null,
        "body": "<span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Boost your network security with free dock utility software! The </span></span></span><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=335505\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>Belkin Dock Utility</u></span></span></span></a> <span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"> takes your team to the next level by enhancing the already powerful features of your existing Belkin docks, hubs, and adapters that have an ethernet port. This includes those with Thunderbolt™, GaN, USB-C®, DisplayLink®, and SiliconMotion technology.</span></span></span><br><br><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=208590\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>The downloadable software is compatible with Windows® and macOS®</u></span></span></span></a><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">, and implementing it for your business gives you Media Access Control (MAC) address mirroring, network interface management, and fully automatic operation to deliver a seamless user experience. <br><br>To learn more about this software, visit the links below:</span><br><br><span style=\"font-size: 24px;\"><strong>Features</strong></span></span></span><br><br><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=335555\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>Meet the Belkin Dock Utility</u></span></span></span></a><br><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=335556\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>Belkin Dock Utility FAQs</u></span></span></span></a><br><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=335557\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>Belkin Dock Utility device compatibility</u></span></span></span></a><br><br><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 24px;\"><strong>Using the software</strong></span></span></span><br><br><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=335756\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>Overview of the Belkin Dock Utility user interface</u></span></span></span></a><br><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=335558\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>Belkin Dock Utility features and functionality</u></span></span></span></a><br><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=335757\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>Uninstalling the Belkin Dock Utility</u></span></span></span></a><br><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=336672\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>How MAPT works</u></span></span></span></a><br><br><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 24px;\"><strong>Troubleshooting</strong></span></span></span><br><br><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=335758\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>Fixing issues with the Belkin Dock Utility</u></span></span></span></a><br><br><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 24px;\"><strong>Downloads</strong></span></span></span><br><br><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=208590\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>Belkin Dock Utility Downloads</u></span></span></span></a>",
        "version": "=E0945120121"
      },
      {
        "articleNum": "335555",
        "categories": "|About_your_product|",
        "keywords": "335555, Belkin Dock Utility, belkin dock manager, getting to know, gtk, meet, product description, product features, software support, compatibility, dock utility, dock manager, AVC004, AVC005, AVC008, F2CU040, F4U092, F4U097, F4U109, F4U110, INC001, INC002, INC003, INC004, INC006, INC007, INC008, INC009, INC011, INC012, INC015, INC018",
        "lang": "en_US",
        "products": "|AVC008btSGY|AVC005btBK|AVC005BK-BL|F2CU040btBLK|F2CU040btBLK-MG|F2CU040bBLK|F2CU040ywWHTAPL|F2CU040dsWHTAPL|AVC004btBK|AVC004BK-BL|F4U092btBLK|F4U092btSGY|F4U092btSGY-MG|F4U092btSGY-RM2|INC001btBK|INC001btBK-WM|INC001BK-BL|F4U097tt|F4U097au|F4U097vf|F4U097sa|F4U097ja|F4U097kr|F4U097zh|F4U097tt-RM|F4U109tt|F4U109tt-RM2|F4U109tt-TAA|F4U109zh|F4U109vf|F4U109au|F4U109kr|F4U109sa|F4U109ja|INC006vfSGY|INC007vfBK|INC004btSGY|INC009btSGY|INC007ttBK|INC006ttSGY|INC003ttBK|INC008ttBK|INC003vfBK|INC006auSGY|INC002ttBK-TAA|INC007qcBK|INC008btBK|INC002jaBK|INC006qcSGY|INC002vfBK-RL|INC002vfBK|INC003auBK|INC002ttBK|INC002qcBK|INC004btSGY-RM|INC003ttBK-RM|INC015btSGY|INC018ttBK|INC015btSGY-CZ|INC011btWH|INC012btBK|INC011ttWH|INC012dsWH|INC018qcBK|INC018vfBK|F4U110tt|F4U110bt-TAA|F4U110ja|F4U110sa|F4U110kr|F4U110vf|F4U110au|F4U110zh|F4U110bt|F4U110vf-RL|AVC008fqSGY-V2|AVC008hqSGY-V2|",
        "rank": 1,
        "title": "Meet the Belkin Dock Utility",
        "type": "FAQ",
        "latestLink": null,
        "hyperlink": null,
        "body": "<table align=\"center\" class=\"table\" border=\"0\"><tbody><tr style=\"border-top: none;\"><td colspan=\"1\" rowspan=\"1\" style=\"text-align: center;\"> </td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;text-align: center;border: none;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=335505\" target=\"_blank\"><span style=\"color: #000000;\"><u>Find out more</u></span></a></span></span> <span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><span style=\"color: #000000;\"> &gt;</span></span></span></td></tr></tbody></table>\n<table align=\"center\" class=\"table table-hover\" border=\"0\"><tbody><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;text-align: center;\"><span style=\"color: #000000;\"><span style=\"font-size: 24px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><strong>Product description</strong></span></span></span></td><td colspan=\"1\" rowspan=\"1\">\n<p><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">The Belkin Dock Utility is a userland software utility that allows a compatible Belkin ethernet dongle adapter or hub with a compatible network adapter to take advantage of existing MAC addresses on an existing computer that may be whitelisted on a network, to be used by the Belkin adapter for the purpose of conforming to the safety practices of said network.</span></span></span><br><br><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=208590\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>The downloadable software is compatible with Windows® and macOS®</u></span></span></span></a><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">, and implementing it for your business gives you Media Access Control (MAC) address mirroring, network interface management, and fully automatic operation to deliver a seamless user experience. </span></span></span></p>\n</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"text-align: center;\"><span style=\"color: #000000;\"><span style=\"font-size: 24px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><strong>Product features</strong></span></span></span></td><td colspan=\"1\" rowspan=\"1\">\n<ul><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Support the use of MAC address as a factor in your role-based network policies</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Allow MAC address ID pass-through and reset</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Utilize WiFi auto-switch to reduce network routing issues</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Employ device connection monitoring</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Enhance the already robust features of Belkin docks</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Free software available on Belkin.com</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Access to dedicated support: includes MAC mirroring, standby, and Windows</span></span></span></li></ul>\n</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"text-align: center;\"><span style=\"color: #000000;\"><span style=\"font-size: 24px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><strong>Installation requirements</strong></span></span></span></td><td colspan=\"1\" rowspan=\"1\">\n<ul><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Windows 11 or 10 (version 22H2 or later)</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">macOS Ventura or later</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">.NET 7 Framework 4.7.2 should be installed as part of the Windows operating system; it is </span></span></span><a href=\"https://dotnet.microsoft.com/en-us/download/dotnet-framework/net472\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>downloadable from Microsoft</u></span></span></span></a><span style=\"color: #000000;\"> <span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"> at the time of this writing</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Administrator account to modify the computer’s setting</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Account has to have administrator capabilities (does not need to be logged as administrator to work with the same)</span></span></span></li></ul>\n</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"text-align: center;\"><span style=\"color: #000000;\"><span style=\"font-size: 24px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><strong>Compatibility</strong></span></span></span></td><td colspan=\"1\" rowspan=\"1\">\n<p><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">The Belkin Dock Utility is compatible with the products listed </span></span></span><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=335557\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>here</u></span></span></span></a><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">.</span></span></span></p>\n</td></tr></tbody></table>",
        "version": "=E0945120121"
      },
      {
        "articleNum": "317826",
        "categories": "|Installation|",
        "keywords": "317826, Belkin CONNECT™ USB-C 11-in-1 Multiport Dock, INC004, setup, setting up, laptop, laptop stand, INC004 laptop",
        "lang": "en_US",
        "products": "|INC004btSGY|",
        "rank": 2,
        "title": "Using the Belkin INC004 as a laptop stand",
        "type": "FAQ",
        "latestLink": null,
        "hyperlink": null,
        "body": "<span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 14px;\">The <b>Belkin CONNECT™ USB-C 11-in-1 Multiport Dock</b>,<b> INC004</b> is the perfect all-in-one solution to connect your USB-C® laptop to multiple devices.  Create your ultimate workstation or lead a seamless online presentation by conveniently connecting your laptop to monitors, projectors, SD cards, ethernet networking, and USB thumb drives.<br><br>The Belkin INC004 has a unique wedge-shaped design that allows it to serve as a laptop stand to help angle your laptop when using.  This helps keep items on your workspace neat and tidy by hiding the dock below the computer and allowing all ports to come out at the back.<br><br>Follow the instructions below to use the Belkin INC004 as a laptop stand:</span></span></span><br> \n<div style=\"margin-left: 40px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 14px;\"><span style=\"color: #000000;\"><span style=\"color: #3e951a;\"><b>Step 1:</b></span><br>Place the laptop on the dock&#39;s top panel.<br><br><span style=\"color: #3e951a;\"><b>Step 2:</b></span><br>Connect the dock&#39;s built-in cable to your laptop&#39;s USB-C port.</span></span></span><br> </div>\n\n<div style=\"text-align: center;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 14px;\"><span style=\"color: #000000;\"><img alt=\"User-added image\" src=\"https://s3.belkin.com/support/assets/belkin/image/317826/sf317826-001_en_v1.png\"></img></span></span></span></div>\n\n<div style=\"margin-left: 40px;\"><br><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 14px;\"><b>NOTE: </b> The Belkin INC004&#39;s design also allows for it to be flipped over to better suit your laptops USB-C port placement.</span></span></span></div>\n\n<div style=\"text-align: center;margin-left: 40px;\"> </div>\n\n<div style=\"text-align: center;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 14px;\"><span style=\"color: #000000;\"><img alt=\"User-added image\" src=\"https://s3.belkin.com/support/assets/belkin/image/317826/sf317826-002_en_v1.png\"></img></span></span></span></div>\n<br><br><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 14px;\"><span style=\"color: #000000;\">For detailed information on the Belkin INC004&#39;s ports, click below:</span><br><br><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=317821\" target=\"_blank\"><span style=\"color: #3e951a;\"><u>Overview of the ports on the Belkin INC004</u></span></a></span></span>",
        "version": "=E0945120121"
      }
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  "success": true,
  "renderedTemplate": "    <div class=\"product-container\">\n        <div class=\"quick-sol-pods\">\n            \n            \n                <div class=\"support-content\">\n                    \n                    <h3 class=\"support-content__heading\">Common Questions</h3>\n                    <div class=\"row\">\n                        <div class=\"col-12\">\n                            <ul class=\"support-content__list list-unstyled\">\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/th/support-article/?articleNum=208590\" class=\"support-content__link\">\n                                            Belkin Dock Utility Downloads\n                                        </a>\n                                    </li>\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/th/support-article/?articleNum=317817\" class=\"support-content__link\">\n                                            Getting to know the Belkin CONNECT&trade; USB-C 11-in-1 Multiport Dock, INC004\n                                        </a>\n                                    </li>\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/th/support-article/?articleNum=335505\" class=\"support-content__link\">\n                                            Belkin Dock Utility User Guide\n                                        </a>\n                                    </li>\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/th/support-article/?articleNum=335555\" class=\"support-content__link\">\n                                            Meet the Belkin Dock Utility\n                                        </a>\n                                    </li>\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/th/support-article/?articleNum=317826\" class=\"support-content__link\">\n                                            Using the Belkin INC004 as a laptop stand\n                                        </a>\n                                    </li>\n                                \n                            </ul>\n                        </div>\n                    </div>\n                </div>\n            \n            <div class=\"support-hint\">\n                Need more help?\n                <a href=\"https://www.belkin.com/th/support-product/?sku=INC004btSGY\" class=\"support-hint__link\">\n                    Visit the full support page\n                </a>\n            </p>\n        </div>\n    </div>"
}