{ "action": "Product-GetPDPSupportArticles", "queryString": "pid=AVC009btSGY", "locale": "en_TH", "productModel": { "code": "AVC009btSGY", "name": "USB-C 7-in-1 Multiport Hub Adapter", "supportArticles": [ { "articleNum": "318373", "categories": "|About_your_product|", "keywords": "318373, Belkin CONNECT™ USB-C 7-in-1 Multiport Hub Adapter, AVC009, getting to know, product features, compatibility, package inclusions, warranty, adapter, multiport adapter, audio jack, hdmi, USB-A, USB-A, micro sd, microsd, sd card, card reader, laptop, usb-c connection", "lang": "en_US", "products": "|AVC009btSGY|", "rank": 1, "title": "Getting to know the Belkin CONNECT™ USB-C 7-in-1 Multiport Hub Adapter, AVC009", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "The Belkin CONNECT™ USB-C 7-in-1 Multiport Hub Adapter, AVC009 is a multiport adapter that expands your computer’s USB-C® port by giving you access to ports eliminated by newer laptops.  Its slim, compact, and travel-ready design is ideal for those who have multiple workstations or are looking to declutter their desk.  To know more, click here.\n
 
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Product Features
 

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Available Color
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Compatibility

The dock is designed to work with laptops that support USB-C connection.  For charging, the computer must support charging over USB-C.

It has been tested to work with both Windows® and Mac® computers including the following:
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Package Contents
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", "version": "=C0855120159" }, { "articleNum": "318374", "categories": "|About_your_product|", "keywords": "318374, 324711, faq, frequently asked questions, product features, compatibility, package inclusions, warranty, Belkin CONNECT™ USB-C 7-in-1 Multiport Hub Adapter, AVC009, multiport adapter, usb-c, usb-c adapter, card reader, sd card, microSD, audio jack", "lang": "en_US", "products": "|AVC009btSGY|", "rank": 2, "title": "Belkin CONNECT™ USB-C 7-in-1 Multiport Hub Adapter, AVC009 Frequently Asked Questions", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "
TABLE OF CONTENTS
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PRODUCT INFORMATION

1.  What is the Belkin CONNECT™ USB-C 7-in-1 Multiport Hub Adapter, AVC009?
2.  What is the warranty of the Belkin AVC009?
3.  Does the Belkin AVC009 have a Connected Equipment Warranty (CEW)?
4.  In what color does the Belkin AVC009 come?
5.  What is in the package?
6.  How do I register my device?

HARDWARE INFORMATION

1.  What type of cable is attached to the Belkin AVC009?
2.  What is the case of the Belkin AVC009 made of?
3.  What are the operating and storage temperatures?
4.  What is the power specification of the Belkin AVC009?
5.  What are the dimensions of the Belkin AVC009?
6.  What ports does the Belkin AVC009 have?

COMPATIBILITY

1.  What devices will work with the Belkin AVC009?
2.  What output resolution does the HDMI port support?
3.  Does the Belkin AVC009 require any driver or software to use?
4.  Can I connect the Belkin AVC009 to a USB-C® hub?
5.  Can I charge a device on the USB-C connection?

FUNCTIONALITY

1.  What is the data transfer rate between the Belkin AVC009 and my computer?
2.  Can I connect two Belkin AVC009 hubs together?
3.  Why is my laptop not charging?
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PRODUCT INFORMATION

1.  What is the Belkin CONNECT™ USB-C 7-in-1 Multiport Hub Adapter, AVC009?

The Belkin CONNECT™ USB-C 7-in-1 Multiport Hub Adapter, AVC009 is a multiport adapter that expands your computer’s USB-C port by giving you access to ports eliminated by newer laptops.  Its slim, compact, and travel-ready design is ideal for those who have multiple workstations or are looking to declutter their desk.  To know more, click here.

2.  What is the warranty of the Belkin AVC009?

The Belkin AVC009 comes with a 2-year limited warranty.
 
3.  Does the Belkin AVC009 have a Connected Equipment Warranty (CEW)?

No.

7.  In what color does the Belkin AVC009 come? 

The Belkin AVC009 is available in:
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8.  What is in the package?

The package contains the following:
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9.  How do I register my device?

For instructions on how to register your Belkin device, click here.
 
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HARDWARE INFORMATION

1.  What type of cable is attached to the Belkin AVC009? 

The Belkin AVC009 has an attached 3.5-in USB-C cable on it.
 
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2.  What is the case of the Belkin AVC009 made of?

The Belkin AVC009 case is made of aluminum.
 
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3.  What are the operating and storage temperatures?\n

The recommended operating and storage temperatures for the Belkin AVC009 are the following:
 
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4.  What is the power specification of the Belkin AVC009?

The Belkin AVC009 supports up to 100W of USB-C PD power pass-through.  It requires a USB-C power supply and 15W of power to operate.  This means that the power supplied to your laptop will be 15W lower than the power input into the dock by your USB-C power supply.
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5.  What are the dimensions of the Belkin AVC009?

The Belkin AVC009 has the following dimensions:
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6.  What ports does the Belkin AVC009 have?
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The Belkin AVC009 has the following ports:
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COMPATIBILITY

1.  What devices will work with the Belkin AVC009?

The dock is designed to work with laptops that support USB-C connection.  For charging, the computer must support charging over USB-C.

It has been tested to work with both Windows® and Mac® computers including the following:
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2.  What output resolution does the HDMI port support?

The Belkin AVC009 HDMI port supports up to 4K resolution at 30 Hz.

3.  Does the Belkin AVC009 require any driver or software to use?

No.  The Belkin AVC009 is plug-and-play.  All required drivers should be built into your operating system.

4.  Can I connect the Belkin AVC009 to a USB-C® hub?

No.  The Belkin AVC009 should be connected directly to the USB-C port on your computer.

5.  Can I charge a device on the USB-C connection?

Yes.  The Belkin AVC009 supports USB-C PD pass-through charging of up to 100W.

FUNCTIONALITY

1.  What is the data transfer rate between the Belkin AVC009 and my computer?

The maximum data transfer rate is 5 Gbps which is shared between upstream and downstream data connections.
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2.  Can I connect two Belkin AVC009 hubs together?

No.

3.  Why is my laptop not charging? 

The Belkin AVC009 requires 15W of power to operate.  When using an external power supply, the Belkin AVC009 will use 15W of the output capacity of the power supply.  Due to this, some laptops will detect the power supply as not providing enough power and may charge slower than normal or not charge at all.  This is due to the firmware of the laptop and not of the Belkin AVC009.
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Common Questions

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