{ "action": "Product-GetPDPSupportArticles", "queryString": "pid=INC030qcSGY", "locale": "en_PH", "productModel": { "code": "INC030qcSGY", "name": "Thunderbolt 4 Dock", "supportArticles": [ { "articleNum": "337778", "categories": "|About_your_product|", "keywords": "INC030, INC030ttSGY, INC030ttSGY-IN, INC030ttSGY-AU, INC030ttSGY-JP, INC030ttSGY-CN, INC030ttSGY-KR, INC030ttSGY-UK, INC030ttSGY-EU, Thunderbolt 4 Dock, 14-Port Docking Station, 96W Power Delivery, Triple 4K Display, 40Gbps Data Transfer, 2.5Gb Ethernet, Daisy-Chain, USB4 compliant, Belkin Connect, INT144, High-speed data docking", "lang": "en_US", "products": "|INC030qcSGY|INC030bkSGY|INC030ttSGY|", "rank": 1, "title": "Belkin Connect Thunderbolt 4 Dock (INC030) FAQs", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "
\n
PRODUCT INFORMATION
HARDWARE INFORMATION
COMPATIBILITY
FUNCTIONALITY
\n
\n
\n
\n
PRODUCT INFORMATION
What is the Belkin Connect Thunderbolt 4 Dock?The Belkin Connect Thunderbolt 4 Dock is a docking station that lets you connect many devices—like monitors, keyboard, mouse, storage drives, and Ethernet—to your laptop using just one cable.
What is included in the package?You will get the docking station, a power cord, and a special Thunderbolt 4 cable to connect the dock to your computer.
What color options are available?It comes in the following colors:\n
  • Space Gray
\n
How do I register my product?You may register your product online at Belkin.com where you need to enter the model number and other important details about the product.
HARDWARE INFORMATION
How many ports are there to plug things in?It has 14 total connection ports on the front and back so you can plug in all of your accessories at the same time.

The front has the following ports:\n
  • 1 × 3.5 mm audio combo jack
  • 1 × SD 4.0 card reader
  • 1 × microSD 4.0 card reader
  • 2 × USB-A (10Gbps, BC 1.2)
  • 1 × USB-C (10Gbps, BC 1.2, up to 30W)
  • 1 × Thunderbolt 4 (40Gbps, up to 15W downstream)
  • 1 × Thunderbolt 4 (to host, up to 96W PD)
  • Power button
\nWhile the back has the following:\n
  • DC-in (150W PSU, DC 5.5mm input)
  • 2 × DisplayPort 1.4 (up to 8K@30Hz)
  • 1 × HDMI 2.1 (up to 4K@60Hz)
  • 2 × USB-A (5Gbps)
  • 1 × 2.5Gb Ethernet
  • Kensington lock slot
\n
What type of laptop do I need to use this dock?You need a laptop with a Thunderbolt 4 or USB4 port to use all features of the dock.
Can this dock charge my laptop battery?Yes, it provides a strong 96 watts of power, which means it charges your laptop while you use it.
Does the dock need to be plugged into the wall?Yes, it comes with a 150-watt power supply box that must be plugged into a wall outlet to turn on.
What is the “security lock slot” for?The lock slot lets you attach a cable lock so the dock is harder to take from a desk.
COMPATIBILITY
What kind of laptop port do I need?You get the best results with a Thunderbolt 4 port, and it can also work with Thunderbolt 3 or USB4 ports.
How do I know if my laptop supports Thunderbolt 4?Your laptop supports Thunderbolt 4 if it has a Thunderbolt logo next to the USB‑C port or if the laptop specifications say Thunderbolt 4 or USB4.
Will this dock work with my Windows or Mac computer?Yes, it works great with both Windows and Mac laptops.
Will any USB-C laptop work the same way with this dock?It may work for basic USB and charging, but the display results vary based on whether the laptop supports Thunderbolt 4, USB4, DisplayPort 1.4, or DisplayPort 1.2.
Does the dock work with older Thunderbolt 3 devices?Yes, Thunderbolt 3 devices are compatible with the Thunderbolt 4 ports on the dock.
Does this dock work with external hard drives and SSDs?Yes, the dock works with external hard drives and SSDs using the USB‑A, USB‑C, or Thunderbolt ports.
Can I connect monitors using both HDMI and DisplayPort at the same time?Yes, you can connect monitors using HDMI and DisplayPort together, but display performance depends on your laptop.
Does this dock support ultra‑wide monitors?Yes, ultra‑wide monitors are supported as long as the laptop and monitor resolution are within supported limits.
Does this dock support Chromebooks?Chromebook support is limited and depends on whether the Chromebook supports Thunderbolt or USB4 display output.
FUNCTIONALITY
Do I need to install any software to use the dock?The dock works without extra software, but installing Belkin Dock Utility Software can help improve compatibility and performance.
How many extra TV screens or monitors can I connect?If you have a Windows laptop, you can connect up to three extra screens. If you have a Mac laptop, you can connect up to two extra screens due to its two-video-stream limit.
What display setups can it support?It can support up to triple 4K at 60Hz on supported Windows Thunderbolt systems, and Mac results depend on the Mac model.
Can I connect a Thunderbolt monitor and a Thunderbolt SSD at the same time?Yes, you can connect multiple Thunderbolt devices if your laptop supports it.
What is daisy-chaining and how many devices can I daisy-chain?Daisy-chaining means connecting one Thunderbolt device to the next in a chain. The dock supports daisy-chaining up to six Thunderbolt-compatible devices, and the exact limit depends on your laptop and devices.
My monitor is black, what should I check?Check that the monitor is on the correct input, reseat the video cable, and try one monitor first before adding another.
Why is my LG 27MD5KL not showing 4K when I connect it to the Connect Thunderbolt 4 Dock with my Lenovo ThinkBook 13s and a Samsung QA65QN800B?This happens because the Lenovo ThinkBook 13s may not support two extended displays at 4K resolution at the same time. When both the LG 27MD5KL and Samsung QA65QN800B are connected through the Connect Thunderbolt 4 Dock, the LG display may be limited to 3200 x 1800 instead of 4K.
Copyright 2025
\n
", "version": "=G1549920118" }, { "articleNum": "337777", "categories": "|About_your_product|", "keywords": "INC030, INC030ttSGY, INC030ttSGY-IN, INC030ttSGY-AU, INC030ttSGY-JP, INC030ttSGY-CN, INC030ttSGY-KR, INC030ttSGY-UK, INC030ttSGY-EU, Thunderbolt 4 Dock, 14-Port Docking Station, 96W Power Delivery, Triple 4K Display, 40Gbps Data Transfer, 2.5Gb Ethernet, Daisy-Chain, USB4 compliant, Belkin Connect, INT144, High-speed data docking", "lang": "en_US", "products": "|INC030qcSGY|INC030bkSGY|INC030ttSGY|", "rank": 1, "title": "Meet the Connect Thunderbolt 4 Dock (INC030)", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "
\n
\n

\n \n

 

\n
The Connect Thunderbolt 4 Dock is a high-performance 14-in-1 workstation solution that transforms a single laptop connection into a comprehensive command center. It supports lightning-fast data transfer speeds of up to 40Gbps and provides 96W of Power Delivery to keep your host device and peripherals fully charged. Designed for ultimate productivity, this dock supports up to triple 4K displays at 60Hz and features a 2.5Gb Ethernet port for reliable, high-speed networking
\n
Product Features\n
  • Fast Thunderbolt connection (up to 40Gbps): Move large files quickly and keep everything running smoothly.
  • All-in-one dock (14-in-1): Turn one laptop port into the connections you actually need like USB, monitor ports, internet, SD cards, and audio.
  • Supports up to 3 monitors (host-dependent): Get a bigger workspace so you can keep more apps open at the same time.
  • Charges your laptop while you work (up to 96W): One cable for power + everything else, so your laptop charger can stay in your bag.
  • Faster wired internet (2.5Gb Ethernet): More stable than Wi-Fi and can be quicker than standard Ethernet on supported networks.
  • Connect more Thunderbolt gear in a chain (up to 6 devices, host-dependent): Add a Thunderbolt monitor, storage, and other devices without extra clutter.
  • High-speed USB for drives and accessories: Plug in SSDs, keyboards, mice, printers, and more; some ports support faster transfer speeds for external storage.
  • SD + microSD card slots: Pop in your camera or drone card and access files right away.
  • Dock management tools for IT teams (business feature): Helps company IT support and manage docks in workplaces.
  • Security lock slot (business feature): Lets you attach a cable lock to help prevent walk-away theft in shared spaces.
  • Built-in safety protection: Helps protect the dock and connected devices from common electrical issues.
  • Includes a 2-year warranty
\n
Available Colors\n
  • Space Gray
\n
Compatibility\n

The Belkin INC030 is compatible with:

\n
  • USB-C devices, including laptops, tablets, and smartphones
  • Works with host ports: Thunderbolt 5, Thunderbolt 4, and Thunderbolt 3
  • Supported operating systems: Windows, Mac, and Chrome OS
  • Mac chipsets called out in the materials: M1 / M2 / M3 (Base, Pro, Max) and Intel Core Macs
\n
Package Content\n
  • 1 x Thunderbolt 4 Docking Station.
  • 1 x 150W Power Supply Unit (PSU), which features a built-in 1m / 3.3ft. DC cable.
  • 1 x Detachable AC Power Supply Cable.
  • 1 x 1.0m (3.3 ft.) Thunderbolt 4 Cable (detachable, TPE with e-marker).
  • Regulatory information and documentation
\n
\n
", "version": "=G1549920118" }, { "articleNum": "337784", "categories": "|User_Guides|", "keywords": "INC030, INC030ttSGY, INC030ttSGY-IN, INC030ttSGY-AU, INC030ttSGY-JP, INC030ttSGY-CN, INC030ttSGY-KR, INC030ttSGY-UK, INC030ttSGY-EU, Thunderbolt 4 Dock, 14-Port Docking Station, 96W Power Delivery, Triple 4K Display, 40Gbps Data Transfer, 2.5Gb Ethernet, Daisy-Chain, USB4 compliant, Belkin Connect, INT144, High-speed data docking", "lang": "en_US", "products": "|INC030qcSGY|INC030bkSGY|INC030ttSGY|", "rank": 3, "title": "Connect Thunderbolt 4 Dock (INC030) User Guide", "type": "Document", "latestLink": null, "hyperlink": null, "body": "
\n
\n
\n
The Connect Thunderbolt 4 Dock is a high-performance 14-in-1 workstation solution that transforms a single laptop connection into a comprehensive command center. It supports lightning-fast data transfer speeds of up to 40Gbps and provides 96W of Power Delivery to keep your host device and peripherals fully charged. Designed for ultimate productivity, this dock supports up to triple 4K displays at 60Hz and features a 2.5Gb Ethernet port for reliable, high-speed networking.
\n
\n
\n
\n\n
\n
\n
To know more about the Connect Thunderbolt 4 Dock, click on the following links:
\n
\n
\n
\n
Features
\n\n
\n\n
\n
How-To Guides
\n\n
\n\n
\n
Troubleshooting
\n\n
\n
\n
\n
", "version": "=G1549920118" }, { "articleNum": "337779", "categories": "|Installation|", "keywords": "INC030ttSGY, INC030ttSGY-IN, INC030ttSGY-AU, INC030ttSGY-JP, INC030ttSGY-CN, INC030ttSGY-KR, INC030ttSGY-UK, INC030ttSGY-EU, Thunderbolt 4 Dock, 14-Port Docking Station, 96W Power Delivery, Triple 4K Display, 40Gbps Data Transfer, 2.5Gb Ethernet, Daisy-Chain, USB4 compliant, Belkin Connect, INT144, High-speed data docking", "lang": "en_US", "products": "|INC030qcSGY|INC030bkSGY|INC030ttSGY|", "rank": null, "title": "How To Set Up the Thunderbolt 4 Dock", "type": "How To", "latestLink": null, "hyperlink": null, "body": "
\n
 
\n
 
\n\n
\n
1
\n
\n
Plug the dock into power
\n
\n
  • Take the power adapter.
  • Plug the round power tip into the dock’s DC-in port.
  • Plug the other end into a wall outlet.
\n
\n
\n
 
\n\n
\n
2
\n
\n
Plug your devices into the dock
\n
\n
Connect anything you want to use, like:
\n
  • Monitor(s): plug into HDMI or DisplayPort
  • Internet cable: plug into Ethernet
  • Keyboard / mouse / USB drives: plug into USB-A or USB-C
  • SD or microSD card: insert it into the matching card slot
  • Headphones/headset: plug into the 3.5mm audio jack
\n
Tip: If you are using monitors, set the monitor’s input to the right one (HDMI or DisplayPort).
\n
\n
\n
 
\n\n
\n
3
\n
\n
Connect the dock to your laptop (this is the main step)
\n
  • Take the Thunderbolt cable.
  • Plug one end into the dock’s Thunderbolt port labeled “Host”.
  • Plug the other end into your laptop’s Thunderbolt / USB-C port.
\n
\n
\n
 
\n\n
\n
4
\n
\n
Wait a few seconds
\n
  • Give it 10–30 seconds.
  • Your laptop should start charging.
  • Your monitor(s) should turn on or show your screen.
\n
\n
\n
 
\n\n
\n
Troubleshooting Tip: If the screen does not show up (quick checks)
\n\n
\n
", "version": "=G1549920118" }, { "articleNum": "337780", "categories": "|Adding_Device|", "keywords": "INC030ttSGY, INC030ttSGY-IN, INC030ttSGY-AU, INC030ttSGY-JP, INC030ttSGY-CN, INC030ttSGY-KR, INC030, INC030ttSGY-UK, INC030ttSGY-EU, Thunderbolt 4 Dock, 14-Port Docking Station, 96W Power Delivery, Triple 4K Display, 40Gbps Data Transfer, 2.5Gb Ethernet, Daisy-Chain, USB4 compliant, Belkin Connect, INT144, High-speed data docking", "lang": "en_US", "products": "|INC030qcSGY|INC030bkSGY|INC030ttSGY|", "rank": null, "title": "How To Connect Two or Three Monitors to the Thunderbolt 4 Dock", "type": "How To", "latestLink": null, "hyperlink": null, "body": "
\n
 
\n
The Connect Thunderbolt 4 Dock can run more than one monitor, so you can work with more screen space. Follow the steps below.
\n
\n
 
\n\n
\n
1
\n
\n
Pick the right video ports on the dock
\n
If you are using 1 monitor
\n
  • Use HDMI or DisplayPort
\n
If you are using 2 monitors
\n
  • Use two DisplayPort ports, or
  • Use one DisplayPort + HDMI
\n
If you are using 3 monitors (Windows laptops only, host-dependent)
\n
  • Use two DisplayPort + HDMI
\n
\n
\n
 
\n\n
\n
2
\n
\n
Connect the monitors
\n
  • Turn OFF your monitors (optional, but helps if things get confusing).
  • Plug your first monitor’s cable into the dock (HDMI or DisplayPort).
  • Plug the other end of the cable into the monitor.
  • Repeat for the second (and third) monitor.
  • Turn the monitors ON.
\n
\n
\n
 
\n\n
\n
3
\n
\n
Set the monitor input (people miss this a lot)
\n
On each monitor:
\n
  • Press the Input / Source button.
  • Choose the port you used: HDMI or DisplayPort.
\n
If the monitor is on the wrong input, you will see a black screen.
\n
\n
\n
 
\n\n
\n
4
\n
\n
Tell your computer how to use the screens
\n
Windows (easy steps)
\n
  • Right-click on the desktop.
  • Click Display settings.
  • Scroll to Multiple displays.
  • Choose:\n
    • Extend (best for more space)
    • Duplicate (same screen on all monitors)
    \n
  • Click Apply.
\n
Mac (easy steps)
\n
  • Click the Apple menu.
  • Click System Settings.
  • Click Displays.
  • Arrange the screens by dragging them.
  • Pick Extend if you want more space.
\n
Note: Some Macs have a limit on how many external monitors they can run, and the dock cannot go past that limit.
\n
\n
\n
 
\n\n
\n
Troubleshooting Tip: If it still does not work
\n\n
\n
", "version": "=G1549920118" } ] }, "template": "pdpSupportArticles", "success": true, "renderedTemplate": "
\n
\n \n \n
\n \n

Common Questions

\n
\n
\n \n
\n
\n
\n \n
\n Need more help?\n \n Visit the full support page\n \n

\n
\n
" }