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PRODUCT INFORMATION

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HARDWARE INFORMATION  

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COMPATIBILITY

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FUNCTIONALITY

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PRODUCT INFORMATION
What is the Connect 8-Port USB-C Hub with 2.5Gb Ethernet (INC024)? Keep Professionals seeking more ports for peripherals can connect up to eight devices from a single USB-C cable to power and expand workstations. This hub delivers up to 100W of Power Delivery to your host device,† 4K@60Hz resolutions, and up to 2.5Gb Ethernet.§ Whether you’re looking to boost productivity or quickly transfer files, it’s ready when you’re at home, in the office, or on the go. 
What is the warranty of the hub?  The hub has a 2-year limited warranty.  
Does the hub come with a Connected Equipment Warranty (CEW)?   No.
What's in the box?\n

The package includes the following: 

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  • 1x Connect 8-Port USB-C Hub with 2.5Gb Ethernet 
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What colors are available?\n

The hub comes in space gray and black.

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What ports are included in the hub?  
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The hub includes: 

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    1× HDMI (4K@60Hz)

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    1× USB-C with Power Delivery up to 100W and 10Gbps data 

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    1× USB-C (10Gbps)

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    2× USB-A (10Gbps)

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    1× SD 3.0 card slot

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    1× microSD slot

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    1× 2.5Gb Ethernet port 

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How do I register this device?You can register your device at Belkin.com where you must enter details about your product.
HARDWARE INFORMATION
If I plug in a charger via the hub, will it still charge my laptop while using all the other ports? \n

The hub’s USB-C PD port supports up to 100 W pass-through charging (about 15 W powers the hub), so you can charge your laptop while using its other features like data transfer, display, and Ethernet.

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What is the length of the attached cable?  \n

The hub includes a tethered USB-C cable measuring 20cm (7.9 inches).  

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What materials are used in the housing?  \n
The housing incorporates post-consumer recycled (PCR) materials, with a minimum of 75 percent PCR content depending on material type. 
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What safety features are built into the hub?  
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The hub is designed to meet industry temperature and regulatory requirements and includes comprehensive electrical protection systems to help safeguard connected devices.  
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What operating conditions is the hub designed for? 
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The hub is designed to operate between 0°C and 40°C, in humidity levels of 10–90 percent RH, and at altitudes up to 2000 meters. 
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Does the hub support fast data transfer for external drives?  \n
Yes. The USB-C data ports support up to 10Gbps transfer speeds, ideal for SSDs, flash drives, and other high-speed storage devices.  
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COMPATIBILITY

What devices is this hub compatible with? 		\n

The hub is compatible with USB-C laptops and devices that support USB-C Power Delivery and DisplayPort Alt Mode. It has been tested with Apple MacBook (M1, M2, M3, and M4 models), Dell, HP, Lenovo, Microsoft Surface, Acer, and Chromebook devices.   

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Does the Ethernet port support enterprise features?  \n

Yes. The Ethernet port supports MAC Address Pass-Through (MAPT) and Wake-on-LAN (WOL), making it suitable for enterprise network environments.  

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How many monitors can I connect?  
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The hub supports up to one extended monitor, depending on your host device’s display capabilities.  

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FUNCTIONALITY
Does the hub charge my laptop? Yes. The USB-C Power Delivery port supports up to 100W pass-through charging when connected to a compatible USB-C power adapter. 
Does the hub support 4K display output? 
Yes. The HDMI port supports resolutions up to 4K at 60Hz for clear and smooth video output. 
Does the tethered USB-C cable limit performance or flexibility in how I position the hub?  
The hub has a 20 cm (7.9 in) built-in USB-C cable. While this is quite practical for a compact workspace, it does mean that the hub must sit relatively close to your laptop or host device, which could restrict cable management or placement flexibility.  
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Find out more >
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Product Description\n

Keep professionals seeking more ports for peripherals can connect up to eight devices from a single USB-C cable to power and expand workstations. This hub delivers up to 100W of Power Delivery to your host device,† 4K@60Hz resolutions, and up to 2.5Gb Ethernet. Whether you’re looking to boost productivity or quickly transfer files, it’s ready when you’re at home, in the office, or on the go. 

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Product Features\n

Gain eight additional ports through one USB-C connection  

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Supports display with resolutions up to 4K@60Hz  

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Keep your devices powered safely and efficiently with up to 100W of Power Delivery when charging to host device†   

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Spend more time working and less time transferring with fast data transfer speeds up to 10Gbps  

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Dedicated up to 2.5Gb Ethernet port ensures fast, reliable hardwired network access§  

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Tethered USB-C cable length: 20cm/7.9in  

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Get peace of mind with a 6-point safety system:  Over-voltage protection, overload protection, over-current protection, over-temperature protection, short circuit protection, fire-resistant materials  

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Made with recycled plastic*   

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Protected by a 2-year warranty

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Available Colors\n

Black

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Space Gray

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Compatibility\n

The hub is compatible with USB-C laptops and devices that support USB-C Power Delivery and DisplayPort Alt Mode. It has been tested with Apple MacBook (M1, M2, M3, and M4 models), Dell, HP, Lenovo, Microsoft Surface, Acer, and Chromebook devices.    

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Package Contents\n

1x Connect 8-Port USB-C Hub with 2.5Gb Ethernet  

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This hub lets you expand your laptop’s connectivity using a single USB‑C connection—adding display output, fast wired internet, charging, and multiple high‑speed ports for everyday work or travel. 

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Step 1: Connect the Hub to Your Device 

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Plug the hub’s builtin USBC cable into your laptop’s USBC or Thunderbolt port. The hub powers on automatically—no drivers required.  

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Step 2: Connect a Display (Optional) 

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Use an HDMI cable to connect the hub to an external monitor or TV. 

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Step 3: Add Wired Internet (Optional) 

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Plug an Ethernet cable into the hub’s Ethernet port. 

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Step 4: Connect USB Accessories 

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Connect keyboards, mice, external drives, or other peripherals to the USBA or USBC data ports. 

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Step 5: Insert SD or microSD Cards (Optional) 

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Insert your SD or microSD card into the card reader slots to quickly access photos and files from cameras or other devices.  

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Step 6: Charge Your Laptop Through the Hub (Optional) 

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Connect a USBC power adapter to the hub’s USBC Power Delivery port. 

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Helpful Tips in Using INC024

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INC024 Troubleshooting FAQs 

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Q1. My laptop is not charging through the hub. What should I check? 

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Make sure a USB‑C power adapter is connected to the hub’s USB‑C Power Delivery port, not the data port. The hub supports up to 100W pass‑through charging, but part of that power is used to operate the hub, so the remaining power delivered to your laptop may be lower. 

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Q2. I’m not getting 4K at 60Hz on my external display. Why? 

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Confirm that your laptop supports DisplayPort Alt Mode, your display supports 4K@60Hz, and you’re using a compatible HDMI cable. Some devices or cables may limit output to lower resolutions or refresh rates. 

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Q3. The Ethernet connection is slower than expected. What can I do? 

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Check that your network, router, and Ethernet cable support speeds up to 2.5Gb. Actual speeds depend on your internet plan and network hardware, even though the hub supports up to 2.5Gb Ethernet. 

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Q4. A USB device is not detected when connected to the hub. 

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Disconnect and reconnect the device, then try a different USB port on the hub. Ensure the accessory supports USBC or USBA data connections and does not exceed the hub’s power or data limitations.   

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Q5. The hub gets warm during use. Is this normal? 

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Yes. The hub may feel warm when multiple devices are connected or when charging a laptop. It is designed with builtin safety protections, including overtemperature and overcurrent protection, to ensure safe operation.  

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Q6. The hub is connected but nothing happens. 

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Verify that your device supports USBC or Thunderbolt™ connectivity. The hub will not function with USBA ports or USBC ports that only support charging and not data or display output. 

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