{ "action": "Product-GetPDPSupportArticles", "queryString": "pid=AUC005btPK", "locale": "en_PH", "productModel": { "code": "AUC005btPK", "name": "True Wireless Earbuds", "supportArticles": [ { "articleNum": "318730", "categories": "|About_your_product|", "keywords": "324470, 318730, Belkin SoundForm™ Rise True Wireless Earbuds, AUC004, Belkin SoundForm™ Freedom True Wireless Earbuds, AUC002, Belkin SoundForm™ Immerse Noise-Cancelling Earbuds, AUC003, Belkin SoundForm™ Wireless Earbuds User Guides, Belkin SoundForm™ Pulse Noise Cancelling Earbuds, AUC007, SoundForm, Belkin SoundForm True Wireless Earbuds, AUC001, AUC005, Belkin SoundForm Play True Wireless Earbuds, AUC006, Belkin SoundForm Flow Noise Cancelling Earbuds, AUC009, Belkin SoundForm Bolt True Wireless Earbuds, AUC010, Belkin SoundForm Motion True Wireless Earbuds, AUC012, Belkin SoundForm Rhythm True Wireless Earbuds, PAC001, Belkin SoundForm Move True Wireless Earbuds, PAC002, Belkin SoundForm Move Plus True Wireless Earbuds, PAC003, Belkin SoundForm Nano​ Wireless Earbuds for Kids, AUC011, Belkin SoundForm Nano 2 Wireless Earbuds for Kids, G3H0002, Belkin SoundForm Wired Earbuds with USB-C Connector", "lang": "en_US", "products": "|AUC003qeWH|AUC003btBK-WM|AUC003btWH-WM|AUC003glBK|AUC003glWH|AUC003qeBK|AUC003btBK|AUC003btWH|AUC004btWH|AUC004btBK|AUC004btBL|AUC004btBK-WM|AUC004btBL-WM|AUC004btWH-WM|AUC002glBK|AUC002qeWH|AUC002glWH|AUC002btBK|AUC002GLBK-TL|AUC002glWH-WM|AUC002glBK-WM|AUC002qeBK|AUC002btWH|AUC007btWHT|AUC007btBLK|AUC009btBLK|AUC009btLV|AUC009btTE|AUC009btWH|AUC009fqBKV2|AUC009fqLVV2|AUC009fqTEV2|AUC009fqWHV2|AUC009hqBKV2|AUC009hqLVV2|AUC009hqTEV2|AUC009hqWHV2|AUC006btBK|AUC006btBL|AUC006btWH|AUC001btBK|AUC001btBK-WM|AUC001btBKV2|AUC001btWH|AUC001btWH-WM|AUC001btWHV2|AUC005btBK|AUC005btBL|AUC005btGR|AUC005btPK|AUC005btWH|AUC010btBK|AUC010btWH|AUC010fqBKV2|AUC010fqBLV2|AUC010fqPKV2|AUC010fqWHV2|AUC010hqBKV2|AUC010hqBLV2|AUC010hqPKV2|AUC010hqWHV2|AUC012btBK|AUC012btWH|PAC001btBK|PAC001btBK-GR|PAC001btBKGR-WM|PAC001btBL|PAC001btPK|PAC001btWH|PAC002btBK-GR|PAC002btBKGR-WM|PAC002btBLK|PAC003btBL|PAC003btPK|PAC003btWH|AUC011btBL|AUC011btPK|AUC011btWH|", "rank": 1, "title": "Belkin SoundForm Wireless Earbuds User Guides", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "
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Belkin SoundForm Freedom True Wireless Earbuds

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It delivers superior sound and all-day battery life. With its dual microphones and advanced Environmental Noise Cancellation (ENC), you can make calls with confidence. You can also track your charging case securely and privately by using Apple Find My®.
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Belkin SoundForm Rise True Wireless Earbuds
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It lets you enjoy great sound and battery life from your earbuds. When you’re listening to a playlist or placing a call, the two microphones in each earbud ensure crystal clear sound while 7 hours of playtime per charge keeps you in your groove all day. The IPX5 water resistance rating protects them from rain or shine while the easy-to-use controls offer the power to change volume, skip tracks, and take calls, all at your fingertips.
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Belkin SoundForm Immerse Wireless Noise Cancelling Earbuds
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It delivers superior and high-quality sound. With its hybrid active noise-cancellation feature, it blocks unwanted noise and allows you to make calls or listen to music with confidence. You can also track your charging case securely and privately by using the Apple Find My.
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Belkin SoundForm Pulse Noise Cancelling Earbuds
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It delivers superior and high-quality sound. With its hybrid active noise cancellation feature, it blocks unwanted noise and allows you to make calls or listen with confidence.
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Belkin SoundForm True Wireless Earbuds
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It features high-quality sound, supreme comfort, and fit, and exceptional durability. It allows you to control calls and audio playback simply by touch. It features touch-sensitive pads that can perform different functions.\n\n
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Belkin SoundForm Play True Wireless Earbuds
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It gives you real all-day listening with 8 hours of battery life per charge and another 30 hours of power in the USB-C® charging case. Featuring two microphones on each earbud, a Belkin-engineered noise-reduction algorithm and three EQ presets, these earbuds will enhance the sounds you want to hear while cutting out those you don’t.\n\n
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Belkin SoundForm Flow Noise Cancelling Earbuds
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The earbuds with Active Noise Cancellation (ANC) technology use feedforward ANC microphones to seek and eliminate outside noise. You’ll get the most out of your favorite songs, podcasts, and important calls as you hear each detail in stunning noise-free clarity.
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Belkin SoundForm Bolt True Wireless Earbuds
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It gives you real all-day listening with 9 hours of battery life per charge and another 19 hours of power in the USB-C® charging case. It delivers crisp and smooth sound quality from 6 mm dynamic drivers and lets you hear music and calls clearly.\n\n
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Belkin SoundForm Motion True Wireless Earbuds
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It helps make the most of your commute, workouts, and free time with true wireless earbuds featuring seamless Bluetooth® pairing and controls. The 12 mm drivers and three EQ presets deliver our Belkin Signature Sound for a high-fidelity, personal audio experience.
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Belkin SoundForm Rhythm True Wireless Earbuds
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It lets you make the most of every day with seamless Bluetooth pairing and controls. The Clear Call Quality feature reduces background noise, while Bluetooth multipoint allows for a simultaneous connection to two devices. Enjoy 8 hours of non-stop playtime, plus an additional 20 hours with the charging case.
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Belkin SoundForm Move True Wireless Earbuds
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It lets you enjoy the freedom of true wireless earbuds with seamless Bluetooth pairing and controls. It features a sealed in-ear fit and up to 5 hours of playtime per charge, plus another 19 hours of charge in the case. An IPX5 rating means they’re workout- and weather-resistant, with one microphone in each bud that allows for flexible single-ear use.
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Belkin SoundForm Move Plus True Wireless Earbuds
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It features high quality sound, supreme comfort and fit, and exceptional durability. It allows you to control calls and audio playback simply by touch. It features touch-sensitive pads that can perform different functions.
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Belkin SoundForm Nano​ Wireless Earbuds for Kids
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It is designed to keep your kids’ ears comfortable and protected with premium wireless earbuds designed just for them. The earbuds feature touch-sensitive pads that can perform different functions for you by tapping or holding on each earbud.
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Belkin SoundForm Nano 2 Wireless Earbuds for Kids
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Explore the features of the earbuds, designed for ages 7 and up. They include antimicrobial ear tips in five sizes, 8-hour playtime (28 hours with the case), 85 dB volume limit, clear calls, IPX5 sweat resistance, Belkin Signature Sound, and come in three colors. Additionally, they offer Bluetooth 5.3, USB-C fast charging, and touch controls for easy use.
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", "version": "=C0855120159" }, { "articleNum": "318877", "categories": "|About_your_product|", "keywords": "323471, 318877, Belkin SOUNDFORM™ Play True Wireless Earbuds, AUC005, Belkin AUC005, user guide, user guides, ug, getting to know, gtk, frequently asked questions, faq, faqs, soundform, play true wireless earbuds, earbuds, wireless earbuds, soundform play", "lang": "en_US", "products": "|AUC005btPK|AUC005btBK|AUC005btWH|AUC005btGR|AUC005btBL|", "rank": 1, "title": "Belkin AUC005 User Guide", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "
\"sf318877-001_en_v1.png\"

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Features

Getting to know the Belkin SOUNDFORM™ Play True Wireless Earbuds, AUC005
Belkin AUC005 Frequently Asked Questions 

Configuration

Resetting the Belkin AUC005
How to charge the case and the earbuds of the Belkin AUC005 
How to pair the Belkin AUC005 using Bluetooth 
Touch controls and presets for the Belkin AUC005 
How to place the ear tips on the Belkin AUC005 ", "version": "=C0855120159" }, { "articleNum": "333729", "categories": "|About_your_product|", "keywords": "333729, Belkin SOUNDFORM™ Play True Wireless Earbuds, AUC005, Belkin AUC005, getting to know, gtk, product features, available colors, compatibility, soundform, play true wireless earbuds, earbuds, wireless earbuds, soundform play", "lang": "en_US", "products": "|AUC005btPK|AUC005btWH|AUC005btBK|AUC005btGR|AUC005btBL|", "rank": 1, "title": "Getting to know the Belkin SOUNDFORM™ Play True Wireless Earbuds, AUC005", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "The Belkin SOUNDFORM™ Play True Wireless Earbuds, AUC005 gives you real all-day listening with 8 hours of battery life per charge and another 30 hours of power in the USB-C® charging case.  Featuring two microphones on each earbud, a Belkin-engineered noise-reduction algorithm, and three EQ presets, these earbuds will enhance the sounds you want to hear while cutting out those you don’t.  For more information, click here.
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Product Features
 
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Available Colors
 
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Compatibility

The earbud is designed to connect to Bluetooth audio-enabled devices such as phones, tablets, and computers.  The Belkin AUC005 has been tested for compatibility with the following devices:
 
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Package Contents
 
\n\n", "version": "=C0855120159" }, { "articleNum": "333773", "categories": "|Installation|", "keywords": "333773, Belkin SOUNDFORM™ Play True Wireless Earbuds, AUC005, Belkin AUC005, pair, pair earbuds, pair AUC005. pair Belkin AUC005, how to pair earbuds, how to pair Belkin AUC005, pairing the Belkin AUC005, pairing the earbuds", "lang": "en_US", "products": "|AUC005btPK|AUC005btBK|AUC005btWH|AUC005btGR|AUC005btBL|", "rank": 2, "title": "How to pair the Belkin AUC005 using Bluetooth", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "The Belkin SOUNDFORM™ Play True Wireless Earbuds, AUC005 gives you real all-day listening with 8 hours of battery life per charge and another 30 hours of power in the USB-C® charging case.  Featuring two microphones on each earbud, a Belkin-engineered noise-reduction algorithm, and three EQ presets, these earbuds will enhance the sounds you want to hear while cutting out those you don’t.

This article will show you how to pair the Belkin AUC005 with a Bluetooth®-compatible device.
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Step 1:
Place the earbuds gently on both ears.

NOTE:  Click here for instructions on how to properly place the Belkin AUC005's ear tips.

Step 2:
Locate the touch-sensitive buttons on your earbuds then press and hold them for 3 seconds.
 
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Step 3:
Wait for the earbud lights to turn solid.
 
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Step 4:
On your device, go to Settings > Bluetooth, look for SOUNDFORM Play on the list of Bluetooth devices, and tap on it.
 
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Your Belkin AUC005 should now be paired with your device.\n\n
 
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", "version": "=C0855120159" }, { "articleNum": "333730", "categories": "|About_your_product|", "keywords": "333730, Belkin SOUNDFORM™ Play True Wireless Earbuds, AUC005, Belkin AUC005, frequently asked questions, faq, faqs, product information, hardware information, compatibility, functionality, soundform, play true wireless earbuds, earbuds, wireless earbuds, soundform play", "lang": "en_US", "products": "|AUC005btPK|AUC005btBK|AUC005btWH|AUC005btGR|AUC005btBL|", "rank": 2, "title": "Belkin AUC005 Frequently Asked Questions", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "

TABLE OF CONTENTS
 

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PRODUCT INFORMATION

1.  What is the Belkin SOUNDFORM™ Play True Wireless Earbuds, AUC005?
2.  What is the warranty of this product?
3.  Does the Belkin AUC005 have a connected equipment warranty (CEW)?
4.  Is it MFi-certified?
5.  Is it FCC-certified?
6.  What is included in the package of the Belkin AUC005?

HARDWARE INFORMATION

1.  What are the dimensions of the Belkin AUC005?
2.  What Bluetooth® version does the Belkin AUC005 support?
3.  How do you charge the Belkin AUC005?
4.  Does this product have control buttons?
5.  Is there a reset or restore button on the earbuds?
6.  What are the recommended operating and storage temperatures of this product?
7.  Does it have a built-in microphone?
8.  Does the built-in microphone have any noise reduction functionality?
9.  What is the driver size on the Belkin AUC005 earbuds?
10.  What is the frequency response of the Belkin AUC005 earbuds?
11.  Are there any status lights on the Belkin AUC005?
12.  How do I know if the Belkin AUC005 has been fully charged?
13.  What is the USB cable included with the device made of?
14.  Are the Belkin AUC005 earbuds water resistant?
15.  What are the silicone ear tips for the Belkin AUC005?
16.  Are the silicone ear tips required to use the Belkin AUC005?

COMPATIBILITY

1.  What devices can the Belkin AUC005 connect to?
2.  What types of apps can I use with the Belkin AUC005?
3.  What audio codecs does the Belkin AUC005 support?
4.  Can the Belkin AUC005 be used with Android™-based devices?
5.  Can the Belkin AUC005 be used with iOS-based devices?
6.  Can the earbuds be used with computers?

FUNCTIONALITY

1.  Can I use the Belkin AUC005 to control audio playback?
2.  Can I use it to control phone calls?
3.  How fast does the Belkin AUC005 charge?
4.  How to turn OFF the Belkin AUC005 earbuds?
5.  How do I locate the serial number of my Belkin AUC005?
6.  How do I perform a factory restore on the Belkin AUC005?
7.  Can the call touch controls be customized on the Belkin AUC005?
8.  Can the ANC button functionality be customized on the Belkin AUC005?
9.  Can I charge the Belkin AUC005 charging case faster by using both the USB-C cable and a wireless charger?
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PRODUCT INFORMATION

1.  What is the Belkin SOUNDFORM™ Play True Wireless Earbuds, AUC005?

The Belkin SOUNDFORM™ Play True Wireless Earbuds, AUC005 gives you real all-day listening with 8 hours of battery life per charge and another 30 hours of power in the USB-C® charging case.  Featuring two microphones on each earbud, a Belkin-engineered noise-reduction algorithm, and three EQ presets, these earbuds will enhance the sounds you want to hear while cutting out those you don’t.  For additional information, click here.

2.  What is the warranty of this product?

This product has a 2-year warranty.

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3.  Does the Belkin AUC005 have a connected equipment warranty (CEW)?

No.

5.  Is it MFi-certified?

No.

6. Is it FCC-certified?

The Belkin AUC005 complies with part 15 of the FCC rules.  The operation of the device is subject to two conditions, namely:
 

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7.  What is included in the package of the Belkin AUC005?

The following are included in the packaging:
 

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HARDWARE INFORMATION

1.  What are the dimensions of the Belkin AUC005?

The Belkin AUC005 dimensions are as follows:
 

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2.  What Bluetooth® version does the Belkin AUC005 support?

The Belkin AUC005 supports Bluetooth 5.0 and is backward compatible with older versions of Bluetooth.

3.  How do you charge the Belkin AUC005?

The following are the ways to charge the Belkin AUC005:
 

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4.  Does this product have control buttons?

Yes.  The earbuds have touch-sensitive buttons for controlling different playback and call control functionality, including:
 

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5.  Is there a reset or restore button on the earbuds?

Yes.  The charging case of the Belkin AUC005 features a factory reset button next to the USB-C charging port.  This is used to restore the earbuds and case back to factory settings.

6.  What are the recommended operating and storage temperatures of this product?

The recommended operating and storage temperatures are:
 

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7.  Does it have a built-in microphone?

Yes.  Each Belkin AUC005 earbud has two built-in microphones.

8.  Does the built-in microphone have any noise reduction functionality?

Yes.  Each built-in microphone has noise reduction functionality.

9.  What is the driver size on the Belkin AUC005 earbuds?

The driver size of the earbuds is 6 mm.

10.  What is the frequency response of the Belkin AUC005 earbuds?

The frequency response is 20 Hz – 20,000 Hz.

11.  Are there any status lights on the Belkin AUC005?

Yes.  The Belkin AUC005 charging case features status lights to show the charging status.  The earbuds also feature a status light for pairing and power status.

12.  How do I know if the Belkin AUC005 has been fully charged? 

When all lights on the charging case are lit, this indicates that the Belkin AUC005 is fully charged.  The number of lights lit corresponds to the following:
 

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13.  What is the USB cable included with the device made of?

The USB cable is made of copper wiring with PVC sheathing.

14.  Are the Belkin AUC005 earbuds water resistant?

The Belkin AUC005 earbuds are rated IPX5 for sweat and water resistance.  While not waterproof, they can be used in wet weather and during challenging workouts.

15.  What are the silicone ear tips for the Belkin AUC005?

The removable silicone ear tips on the earbuds help to keep the Belkin AUC005 earbuds securely placed in your ear.  The ear tips come in three sizes and are easy to remove and replace.

16.  Are the silicone ear tips required to use the Belkin AUC005?

No.  The ear tips are removable but are recommended to help hold the earbuds securely in your ears.

COMPATIBILITY

1.  What devices can the Belkin AUC005 connect to?

The earbud is designed to connect to Bluetooth audio-enabled devices such as phones, tablets, and computers.  The Belkin AUC005 has been tested for compatibility with the following devices:
 
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2.  What types of apps can I use with the Belkin AUC005?

The Belkin AUC005 can be used to control music and video apps.  It can also be used to answer, and end phone calls on your cellular phone.

3.  What audio codecs does the Belkin AUC005 support?

The earbud supports SBC.

4.  Can the Belkin AUC005 be used with Android™-based devices?

Yes.

5.  Can the Belkin AUC005 be used with iOS-based devices?

Yes.

6.  Can the earbuds be used with computers?

Yes, as long as the computer supports Bluetooth audio connections.

FUNCTIONALITY

1.  Can I use the Belkin AUC005 to control audio playback?

Yes.  Each earbud features a touch-sensitive area that can be used to control audio playback.

2.  Can I use it to control phone calls?

Yes.  Each earbud features a touch-sensitive area that can be used to take and end phone calls.
 
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3.  How fast does the Belkin AUC005 charge?
 
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A quick, 10-minute charge will give 60 minutes of playtime.  With fast USB-C charging, you’ll have your earbuds and case loaded with a total of 38 hours of playtime in just a 1.5-hour charge.
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4.  How to turn OFF the Belkin AUC005 earbuds?

Below are the two ways to turn OFF the Belkin AUC005:
 
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5.  How do I locate the serial number of my Belkin AUC005?

The serial number for your Belkin AUC005 headphones can be found at the bottom of the case.

6.  How do I perform a factory restore on the Belkin AUC005?

You can do a factory restore by holding the touch-sensitive buttons for 10 seconds.

7.  Can the call touch controls be customized on the Belkin AUC005?

No.

8.  Can the ANC button functionality be customized on the Belkin AUC005?

No.

9.  Can I charge the Belkin AUC005 charging case faster by using both the USB-C cable and a wireless charger?

The Belkin AUC005 can only be charged using the USB-C cable.  It does not support wireless charging.
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Common Questions

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