{ "action": "Product-GetPDPSupportArticles", "queryString": "pid=AVC004btBK", "locale": "en_MY", "productModel": { "code": "AVC004btBK", "name": "USB-C 5-in-1 Hub Plus 100W", "supportArticles": [ { "articleNum": "335555", "categories": "|About_your_product|", "keywords": "335555, Belkin Dock Utility, belkin dock manager, getting to know, gtk, meet, product description, product features, software support, compatibility, dock utility, dock manager, AVC004, AVC005, AVC008, F2CU040, F4U092, F4U097, F4U109, F4U110, INC001, INC002, INC003, INC004, INC006, INC007, INC008, INC009, INC011, INC012, INC015, INC018", "lang": "en_US", "products": "|AVC008btSGY|AVC005btBK|AVC005BK-BL|F2CU040btBLK|F2CU040btBLK-MG|F2CU040bBLK|F2CU040ywWHTAPL|F2CU040dsWHTAPL|AVC004btBK|AVC004BK-BL|F4U092btBLK|F4U092btSGY|F4U092btSGY-MG|F4U092btSGY-RM2|INC001btBK|INC001btBK-WM|INC001BK-BL|F4U097tt|F4U097au|F4U097vf|F4U097sa|F4U097ja|F4U097kr|F4U097zh|F4U097tt-RM|F4U109tt|F4U109tt-RM2|F4U109tt-TAA|F4U109zh|F4U109vf|F4U109au|F4U109kr|F4U109sa|F4U109ja|INC006vfSGY|INC007vfBK|INC004btSGY|INC009btSGY|INC007ttBK|INC006ttSGY|INC003ttBK|INC008ttBK|INC003vfBK|INC006auSGY|INC002ttBK-TAA|INC007qcBK|INC008btBK|INC002jaBK|INC006qcSGY|INC002vfBK-RL|INC002vfBK|INC003auBK|INC002ttBK|INC002qcBK|INC004btSGY-RM|INC003ttBK-RM|INC015btSGY|INC018ttBK|INC015btSGY-CZ|INC011btWH|INC012btBK|INC011ttWH|INC012dsWH|INC018qcBK|INC018vfBK|F4U110tt|F4U110bt-TAA|F4U110ja|F4U110sa|F4U110kr|F4U110vf|F4U110au|F4U110zh|F4U110bt|F4U110vf-RL|AVC008fqSGY-V2|AVC008hqSGY-V2|", "rank": 1, "title": "Meet the Belkin Dock Utility", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "
 
Find out more >
\n
Product description\n

The Belkin Dock Utility is a userland software utility that allows a compatible Belkin ethernet dongle adapter or hub with a compatible network adapter to take advantage of existing MAC addresses on an existing computer that may be whitelisted on a network, to be used by the Belkin adapter for the purpose of conforming to the safety practices of said network.

The downloadable software is compatible with Windows® and macOS®, and implementing it for your business gives you Media Access Control (MAC) address mirroring, network interface management, and fully automatic operation to deliver a seamless user experience. 

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Product features\n
  • Support the use of MAC address as a factor in your role-based network policies
  • Allow MAC address ID pass-through and reset
  • Utilize WiFi auto-switch to reduce network routing issues
  • Employ device connection monitoring
  • Enhance the already robust features of Belkin docks
  • Free software available on Belkin.com
  • Access to dedicated support: includes MAC mirroring, standby, and Windows
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Installation requirements\n
  • Windows 11 or 10 (version 22H2 or later)
  • macOS Ventura or later
  • .NET 7 Framework 4.7.2 should be installed as part of the Windows operating system; it is downloadable from Microsoft at the time of this writing
  • Administrator account to modify the computer’s setting
  • Account has to have administrator capabilities (does not need to be logged as administrator to work with the same)
\n
Compatibility\n

The Belkin Dock Utility is compatible with the products listed here.

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", "version": "=C0855120159" }, { "articleNum": "208590", "categories": null, "keywords": "208590, 322115, Belkin Dock Utility, belkin dock manager, dock utility, dock manager, download, software, software download, operating system, mac, macos, mac os, windows, windows os", "lang": "en_US", "products": "|INC006vfSGY|INC006ttSGY|INC006auSGY|INC006qcSGY|AVC005btBK|AVC005BK-BL|F4U109tt|F4U109tt-RM2|F4U109tt-TAA|F4U109zh|F4U109vf|F4U109au|F4U109kr|F4U109sa|F4U109ja|AVC004btBK|AVC004BK-BL|INC011btWH|INC011ttWH|INC012btBK|INC012dsWH|INC018ttBK|INC018qcBK|INC018vfBK|AVC008btSGY|F2CU040btBLK|F2CU040btBLK-MG|F2CU040bBLK|F2CU040ywWHTAPL|F2CU040dsWHTAPL|F4U092btBLK|F4U092btSGY|F4U092btSGY-MG|F4U092btSGY-RM2|F4U097tt|F4U097au|F4U097vf|F4U097sa|F4U097ja|F4U097kr|F4U097zh|F4U097tt-RM|INC001btBK|INC001btBK-WM|INC001BK-BL|INC002ttBK|INC002vfBK-RL|INC002ttBK-TAA|INC002jaBK|INC002vfBK|INC002qcBK|INC003ttBK|INC003vfBK|INC003auBK|INC003ttBK-RM|INC004btSGY|INC004btSGY-RM|INC007vfBK|INC007ttBK|INC007qcBK|INC008ttBK|INC008btBK|INC009btSGY|INC015btSGY|INC015btSGY-CZ|F4U110tt|F4U110bt-TAA|F4U110ja|F4U110sa|F4U110kr|F4U110vf|F4U110au|F4U110zh|F4U110bt|F4U110vf-RL|AVC008fqSGY-V2|AVC008hqSGY-V2|", "rank": 1, "title": "Belkin Dock Utility Downloads", "type": "Download", "latestLink": null, "hyperlink": null, "body": "

You can download the software for the Belkin Dock Utility on this page.

Select your operating system:

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macOS®
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Software

\nVer. 1.1.0.250307 (compatible with AVC008, INC007, INC011, and INC012 only)
Download 305 KB
 
\nIMPORTANT: Once you've downloaded the software, run the file, and follow the on-screen instructions. After installing it, make sure to reboot your computer so that the changes can take place.
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Windows®
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Software

\nVer. 2.6.5 RC6
Download 700 KB
Release Notes\n
 
\nIMPORTANT: Once you've downloaded the .msi software, open the Release Notes and scroll down near the bottom to find the installation instructions.
\n
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", "version": "=C0855120159" }, { "articleNum": "335505", "categories": "|About_your_product|", "keywords": "335505, Belkin Dock Utility, user guide, dock utility, belkin dock utility user guide, AVC004, AVC005, AVC008, F2CU040, F4U092, F4U097, F4U109, F4U110, INC001, INC002, INC003, INC004, INC006, INC007, INC008, INC009, INC011, INC012, INC015, INC018", "lang": "en_US", "products": "|AVC004btBK|AVC004BK-BL|AVC008btSGY|AVC005btBK|AVC005BK-BL|F2CU040btBLK|F2CU040btBLK-MG|F2CU040bBLK|F2CU040ywWHTAPL|F2CU040dsWHTAPL|F4U092btBLK|F4U092btSGY|F4U092btSGY-MG|F4U092btSGY-RM2|F4U097tt|F4U097au|F4U097vf|F4U097sa|F4U097ja|F4U097kr|F4U097zh|F4U097tt-RM|F4U109tt|F4U109tt-RM2|F4U109tt-TAA|F4U109zh|F4U109vf|F4U109au|F4U109kr|F4U109sa|F4U109ja|INC001btBK|INC001btBK-WM|INC001BK-BL|INC006vfSGY|INC007vfBK|INC004btSGY|INC002ttBK|INC009btSGY|INC007ttBK|INC006ttSGY|INC003ttBK|INC008ttBK|INC002vfBK-RL|INC003vfBK|INC006auSGY|INC002ttBK-TAA|INC007qcBK|INC008btBK|INC002jaBK|INC006qcSGY|INC002vfBK|INC003auBK|INC002qcBK|INC004btSGY-RM|INC003ttBK-RM|INC015btSGY|INC018ttBK|INC015btSGY-CZ|INC011btWH|INC012btBK|INC011ttWH|INC012dsWH|INC018qcBK|INC018vfBK|F4U110tt|F4U110bt-TAA|F4U110ja|F4U110sa|F4U110kr|F4U110vf|F4U110au|F4U110zh|F4U110bt|F4U110vf-RL|", "rank": 1, "title": "Belkin Dock Utility User Guide", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "Boost your network security with free dock utility software! The Belkin Dock Utility takes your team to the next level by enhancing the already powerful features of your existing Belkin docks, hubs, and adapters that have an ethernet port. This includes those with Thunderbolt™, GaN, USB-C®, DisplayLink®, and SiliconMotion technology.

The downloadable software is compatible with Windows® and macOS®, and implementing it for your business gives you Media Access Control (MAC) address mirroring, network interface management, and fully automatic operation to deliver a seamless user experience. 

To learn more about this software, visit the links below:

Features

Meet the Belkin Dock Utility
Belkin Dock Utility FAQs
Belkin Dock Utility device compatibility

Using the software

Overview of the Belkin Dock Utility user interface
Belkin Dock Utility features and functionality
Uninstalling the Belkin Dock Utility
How MAPT works

Troubleshooting

Fixing issues with the Belkin Dock Utility

Downloads

Belkin Dock Utility Downloads", "version": "=C0855120159" }, { "articleNum": "317161", "categories": "|About_your_product|", "keywords": "317161, Belkin USB-C® Multimedia + Charge Adapter (100W), AVC004, five port adapter, AVC004btBK, AVC004BK-BL, USB-C, USB-A, 4K, HDMI, VGA, USB PD, Power deliver, Passthrough, Gigabit ethernet, features, dimension, video output, compatibility", "lang": "en_US", "products": "|AVC004btBK|", "rank": 1, "title": "Getting to know the Belkin USB-C Multimedia + Charge Adapter (100W), AVC004", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "The Belkin USB-C Multimedia + Charge Adapter (100W), AVC004 is a five-port adapter, making this an ideal tool for work, classrooms, and on-the-go presentations.  Its simple plug-and-play technology allows you to simultaneously charge and listen to USB-C® enabled devices.\n

\"User-added
\n
Features\n\n\n
Product Dimensions\n\n\n
Product Compatibility

The Belkin AVC004 is compatible with devices that have a video-enabled USB-C port.  It is also compatible with macOS® and Windows® 10.

Package Inclusion\n\n", "version": "=C0855120159" }, { "articleNum": "335556", "categories": "|About_your_product|", "keywords": "335556, Belkin Dock Utility, belkin dock manager, faq, faqs, frequently asked questions, product information, features, software information, compatibility, functionality, dock utility, dock manager, AVC004, AVC005, AVC008, F2CU040, F4U092, F4U097, F4U109, F4U110, INC001, INC002, INC003, INC004, INC006, INC007, INC008, INC009, INC011, INC012, INC015, INC018", "lang": "en_US", "products": "|INC004btSGY|INC004btSGY-RM|AVC004btBK|AVC004BK-BL|F4U097tt|F4U097au|F4U097vf|F4U097sa|F4U097ja|F4U097kr|F4U097zh|F4U097tt-RM|AVC005btBK|AVC005BK-BL|AVC008btSGY|F2CU040btBLK|F2CU040btBLK-MG|F2CU040bBLK|F2CU040ywWHTAPL|F2CU040dsWHTAPL|F4U092btBLK|F4U092btSGY|F4U092btSGY-MG|F4U092btSGY-RM2|F4U109tt|F4U109tt-RM2|F4U109tt-TAA|F4U109zh|F4U109vf|F4U109au|F4U109kr|F4U109sa|F4U109ja|F4U110tt|F4U110bt-TAA|F4U110ja|F4U110sa|F4U110kr|F4U110vf|F4U110au|F4U110zh|F4U110bt|F4U110vf-RL|INC002ttBK|INC002vfBK-RL|INC002ttBK-TAA|INC002jaBK|INC002vfBK|INC002qcBK|INC001btBK|INC001btBK-WM|INC001BK-BL|INC003ttBK|INC003vfBK|INC003auBK|INC003ttBK-RM|INC006vfSGY|INC006ttSGY|INC006auSGY|INC006qcSGY|INC007vfBK|INC007ttBK|INC007qcBK|INC008ttBK|INC008btBK|INC009btSGY|INC011btWH|INC011ttWH|INC012btBK|INC012dsWH|INC015btSGY|INC015btSGY-CZ|INC018ttBK|INC018qcBK|INC018vfBK|AVC008fqSGY-V2|AVC008hqSGY-V2|", "rank": 2, "title": "Belkin Dock Utility FAQs", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "
\n
PRODUCT INFORMATION
SOFTWARE INFORMATION
COMPATIBILITY
FUNCTIONALITY		 
\n
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\n

\n

PRODUCT INFORMATION
What is the Belkin Dock Utility?The Belkin Dock Utility is a userland software utility that allows a compatible Belkin ethernet dongle adapter or Hub with a compatible network adapter to take advantage of existing MAC addresses on an existing computer that may be whitelisted on a network, to be used by the Belkin adapter for the purpose of conforming to the safety practices of said network.

The downloadable software is compatible with Windows® and macOS®, and implementing it for your business gives you Media Access Control (MAC) address mirroring, network interface management, and fully automatic operation to deliver a seamless user experience. 

SOFTWARE INFORMATION
What are the features of the Belkin Dock Utility?Learn more.
What is MAC address pass-through support?MAPT support is useful when some networks look for a specific MAC address to allow access to the network. MAPT allows the MAC address of your computer to pass through the Belkin Dock to gain that access. This is also known as MAC ID Cloning.
What is a MAC address?A MAC address is the unique identifier of any system on a network. Every active device that connects to a network has a unique MAC address given to it.
How does Standby support work?Standby support works by automatically resetting the docks/hubs to default when they are disconnected.

COMPATIBILITY
What Belkin products does the software support?The Belkin Dock Utility is compatible with the products listed here.
Does the software work with Windows?Yes. It supports Windows 10 and 11.
Does the software work with macOS®?Yes. It supports macOS Ventura or later.

FUNCTIONALITY
How do I download and install the software?To do this, download the Belkin Dock Utility software to the computer where you will perform the installation. Run the file, and follow the on-screen instructions. The process is very straightforward and will not require any additional intervention.

Once the installation process is complete, make sure to reboot the computer so that the changes can take place.
How do I use the software?The software will launch when you turn ON your computer and will run in the background. When you plug your system into a compatible Belkin Dock, it will start the MAPT.
What is WiFi auto-switch?This feature within the software prioritizes the ethernet connection over the WiFi connection when the computer's ethernet is connected to a compatible Belkin device. WiFi will resume normal function when the computer is removed from the Belkin Dock.
How do I know if the software is working?The Belkin Dock Utility icon in the system tray will be green when a compatible dock is connected and the MAPT option is enabled, indicating the Pass Through feature is active. If the icon is grey, it means that a compatible dock is not detected.
What happens if I close the software on my computer?If you close the software on the computer, the dock will stop passing the system's MAC address and any access to your network that requires your system's MAC address will be restricted.
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Common Questions

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\n Need more help?\n \n Visit the full support page\n \n

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