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  "action": "Product-GetPDPSupportArticles",
  "queryString": "pid=INC015btSGY-CZ",
  "locale": "ja_JP",
  "productModel": {
    "code": "INC015btSGY-CZ",
    "name": "ユニバーサルUSB-C 8-in-1デュアルディスプレイコアハブ",
    "supportArticles": [
      {
        "articleNum": "335555",
        "categories": "|About_your_product|",
        "keywords": "335555, Belkin Dock Utility, belkin dock manager, getting to know, gtk, meet, product description, product features, software support, compatibility, dock utility, dock manager, AVC004, AVC005, AVC008, F2CU040, F4U092, F4U097, F4U109, F4U110, INC001, INC002, INC003, INC004, INC006, INC007, INC008, INC009, INC011, INC012, INC015, INC018",
        "lang": "ja",
        "products": "|AVC008btSGY|AVC005btBK|AVC005BK-BL|F2CU040btBLK|F2CU040btBLK-MG|F2CU040bBLK|F2CU040ywWHTAPL|F2CU040dsWHTAPL|AVC004btBK|AVC004BK-BL|F4U092btBLK|F4U092btSGY|F4U092btSGY-MG|F4U092btSGY-RM2|INC001btBK|INC001btBK-WM|INC001BK-BL|F4U097tt|F4U097au|F4U097vf|F4U097sa|F4U097ja|F4U097kr|F4U097zh|F4U097tt-RM|F4U109tt|F4U109tt-RM2|F4U109tt-TAA|F4U109zh|F4U109vf|F4U109au|F4U109kr|F4U109sa|F4U109ja|INC006vfSGY|INC007vfBK|INC004btSGY|INC009btSGY|INC007ttBK|INC006ttSGY|INC003ttBK|INC008ttBK|INC003vfBK|INC006auSGY|INC002ttBK-TAA|INC007qcBK|INC008btBK|INC002jaBK|INC006qcSGY|INC002vfBK-RL|INC002vfBK|INC003auBK|INC002ttBK|INC002qcBK|INC004btSGY-RM|INC003ttBK-RM|INC015btSGY|INC018ttBK|INC015btSGY-CZ|INC011btWH|INC012btBK|INC011ttWH|INC012dsWH|INC018qcBK|INC018vfBK|F4U110tt|F4U110bt-TAA|F4U110ja|F4U110sa|F4U110kr|F4U110vf|F4U110au|F4U110zh|F4U110bt|F4U110vf-RL|AVC008fqSGY-V2|AVC008hqSGY-V2|",
        "rank": 1,
        "title": "Meet the Belkin Dock Utility",
        "type": "FAQ",
        "latestLink": null,
        "hyperlink": null,
        "body": "<table align=\"center\" class=\"table\" border=\"0\" style=\"\"><tbody><tr style=\"border-top: none;\"><td colspan=\"1\" rowspan=\"1\" style=\"text-align: center;\"> </td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;text-align: center;border: none;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=335505\" target=\"_blank\"><span style=\"color: #000000;\"><u>Find out more</u></span></a></span></span> <span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><span style=\"color: #000000;\"> &gt;</span></span></span></td></tr></tbody></table>\n\n<table align=\"center\" class=\"table table-hover\" border=\"0\" style=\"\"><tbody><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;text-align: center;\"><span style=\"color: #000000;\"><span style=\"font-size: 24px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><strong>Product description</strong></span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"\">\n\t\t\t<p><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Boost your network security with free dock utility software! The Belkin Dock Utility takes your team to the next level by enhancing the already powerful features of your existing Belkin docks, hubs, and adapters that have an ethernet port. This includes those with Thunderbolt™, GaN, USB-C®, DisplayLink®, and SiliconMotion technology.</span></span></span><br>\t\t\t<br>\t\t\t<a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=208590\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>The downloadable software is compatible with Windows® and macOS®</u></span></span></span></a><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">, and implementing it for your business gives you Media Access Control (MAC) address mirroring, network interface management, and fully automatic operation to deliver a seamless user experience. </span></span></span></p>\n\t\t\t</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"text-align: center;\"><span style=\"color: #000000;\"><span style=\"font-size: 24px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><strong>Product features</strong></span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"\">\n\t\t\t<ul><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Support the use of MAC address as a factor in your role-based network policies</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Allow MAC address ID pass-through and reset</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Utilize WiFi auto-switch to reduce network routing issues</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Employ device connection monitoring</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Enhance the already robust features of Belkin docks</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Free software available on Belkin.com</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Access to dedicated support: includes MAC mirroring, standby, and Windows</span></span></span></li></ul>\n\t\t\t</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"text-align: center;\"><span style=\"color: #000000;\"><span style=\"font-size: 24px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><strong>Installation requirements</strong></span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"\">\n\t\t\t<ul><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Windows 11 or 10 (version 22H2 or later)</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">macOS Ventura or Sonoma</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">ChromeOS™</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">.NET 7 Framework (runtime or SDK) </span></span></span><a href=\"https://dotnet.microsoft.com/en-us/download/dotnet/7.0\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>downloadable from Microsoft</u></span></span></span></a><span style=\"color: #000000;\"> <span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"> at the time of this writing</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Administrator account to modify the computer’s setting</span></span></span></li></ul>\n\t\t\t</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"text-align: center;\"><span style=\"color: #000000;\"><span style=\"font-size: 24px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><strong>Compatibility</strong></span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"\">\n\t\t\t<p><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">The Belkin Dock Utility is compatible with the products listed </span></span></span><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=335557\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>here</u></span></span></span></a><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">.</span></span></span></p>\n\t\t\t</td></tr></tbody></table>",
        "version": "=D1463520166"
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      {
        "articleNum": "335505",
        "categories": "|About_your_product|",
        "keywords": "335505, Belkin Dock Utility, user guide, dock utility, belkin dock utility user guide, AVC004, AVC005, AVC008, F2CU040, F4U092, F4U097, F4U109, F4U110, INC001, INC002, INC003, INC004, INC006, INC007, INC008, INC009, INC011, INC012, INC015, INC018",
        "lang": "ja",
        "products": "|AVC004btBK|AVC004BK-BL|AVC008btSGY|AVC005btBK|AVC005BK-BL|F2CU040btBLK|F2CU040btBLK-MG|F2CU040bBLK|F2CU040ywWHTAPL|F2CU040dsWHTAPL|F4U092btBLK|F4U092btSGY|F4U092btSGY-MG|F4U092btSGY-RM2|F4U097tt|F4U097au|F4U097vf|F4U097sa|F4U097ja|F4U097kr|F4U097zh|F4U097tt-RM|F4U109tt|F4U109tt-RM2|F4U109tt-TAA|F4U109zh|F4U109vf|F4U109au|F4U109kr|F4U109sa|F4U109ja|INC001btBK|INC001btBK-WM|INC001BK-BL|INC006vfSGY|INC007vfBK|INC004btSGY|INC002ttBK|INC009btSGY|INC007ttBK|INC006ttSGY|INC003ttBK|INC008ttBK|INC002vfBK-RL|INC003vfBK|INC006auSGY|INC002ttBK-TAA|INC007qcBK|INC008btBK|INC002jaBK|INC006qcSGY|INC002vfBK|INC003auBK|INC002qcBK|INC004btSGY-RM|INC003ttBK-RM|INC015btSGY|INC018ttBK|INC015btSGY-CZ|INC011btWH|INC012btBK|INC011ttWH|INC012dsWH|INC018qcBK|INC018vfBK|F4U110tt|F4U110bt-TAA|F4U110ja|F4U110sa|F4U110kr|F4U110vf|F4U110au|F4U110zh|F4U110bt|F4U110vf-RL|",
        "rank": 1,
        "title": "Belkin Dock Utility User Guide",
        "type": "FAQ",
        "latestLink": null,
        "hyperlink": null,
        "body": "<span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Boost your network security with free dock utility software! The </span></span></span><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=335505\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>Belkin Dock Utility</u></span></span></span></a> <span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"> takes your team to the next level by enhancing the already powerful features of your existing Belkin docks, hubs, and adapters that have an ethernet port. This includes those with Thunderbolt™, GaN, USB-C®, DisplayLink®, and SiliconMotion technology.</span></span></span><br><br><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=208590\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>The downloadable software is compatible with Windows® and macOS®</u></span></span></span></a><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">, and implementing it for your business gives you Media Access Control (MAC) address mirroring, network interface management, and fully automatic operation to deliver a seamless user experience. <br><br>To learn more about this software, visit the links below:</span><br><br><span style=\"font-size: 24px;\"><strong>Features</strong></span></span></span><br><br><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=335555\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>Meet the Belkin Dock Utility</u></span></span></span></a><br><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=335556\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>Belkin Dock Utility FAQs</u></span></span></span></a><br><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=335557\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>Belkin Dock Utility device compatibility</u></span></span></span></a><br><br><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 24px;\"><strong>Using the software</strong></span></span></span><br><br><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=335756\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>Overview of the Belkin Dock Utility user interface</u></span></span></span></a><br><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=335558\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>Belkin Dock Utility features and functionality</u></span></span></span></a><br><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=335757\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>Uninstalling the Belkin Dock Utility</u></span></span></span></a><br><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=336672\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>How MAPT works</u></span></span></span></a><br><br><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 24px;\"><strong>Troubleshooting</strong></span></span></span><br><br><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=335758\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>Fixing issues with the Belkin Dock Utility</u></span></span></span></a><br><br><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 24px;\"><strong>Downloads</strong></span></span></span><br><br><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=208590\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>Belkin Dock Utility Downloads</u></span></span></span></a>",
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      {
        "articleNum": "208590",
        "categories": null,
        "keywords": "208590, 322115, Belkin Dock Utility, belkin dock manager, dock utility, dock manager, download, software, software download, operating system, mac, macos, mac os, windows, windows os",
        "lang": "ja",
        "products": "|INC006vfSGY|INC006ttSGY|INC006auSGY|INC006qcSGY|AVC005btBK|AVC005BK-BL|F4U109tt|F4U109tt-RM2|F4U109tt-TAA|F4U109zh|F4U109vf|F4U109au|F4U109kr|F4U109sa|F4U109ja|AVC004btBK|AVC004BK-BL|INC011btWH|INC011ttWH|INC012btBK|INC012dsWH|INC018ttBK|INC018qcBK|INC018vfBK|AVC008btSGY|F2CU040btBLK|F2CU040btBLK-MG|F2CU040bBLK|F2CU040ywWHTAPL|F2CU040dsWHTAPL|F4U092btBLK|F4U092btSGY|F4U092btSGY-MG|F4U092btSGY-RM2|F4U097tt|F4U097au|F4U097vf|F4U097sa|F4U097ja|F4U097kr|F4U097zh|F4U097tt-RM|INC001btBK|INC001btBK-WM|INC001BK-BL|INC002ttBK|INC002vfBK-RL|INC002ttBK-TAA|INC002jaBK|INC002vfBK|INC002qcBK|INC003ttBK|INC003vfBK|INC003auBK|INC003ttBK-RM|INC004btSGY|INC004btSGY-RM|INC007vfBK|INC007ttBK|INC007qcBK|INC008ttBK|INC008btBK|INC009btSGY|INC015btSGY|INC015btSGY-CZ|F4U110tt|F4U110bt-TAA|F4U110ja|F4U110sa|F4U110kr|F4U110vf|F4U110au|F4U110zh|F4U110bt|F4U110vf-RL|AVC008fqSGY-V2|AVC008hqSGY-V2|",
        "rank": 1,
        "title": "Belkin Dock Utility Downloads",
        "type": "Download",
        "latestLink": null,
        "hyperlink": null,
        "body": "<p><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"color: #000000;\">You can download the software for the </span><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=335505\" target=\"_blank\"><span style=\"color: #000000;\"><u>Belkin Dock Utility</u></span></a><span style=\"color: #000000;\"> on this page.<br><br><b>Select your operating system:</b></span></span></span></p>\n<div id=\"support-article-downloads\">\n<div class=\"article-accordian\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">macOS®</span></span></span></div>\n<div class=\"article-accordian-content collapse-me\" id=\"mac\">\n<h3><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Software</span></span></h3>\n<span style=\"color: #000000;\">Ver. 1.1.0.250307 (compatible with AVC008, INC007, INC011, and INC012 only)</span><br><a href=\"https://s3.belkin.com/support/assets/belkin/firmware/BelkinDockUtility.v1.1.0.250307_signed.pkg\" target=\"_blank\"><span style=\"color: #000000;\"><u>Download</u></span></a><span style=\"color: #000000;\"> 305 KB</span><br><div> </div>\n<span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><b>IMPORTANT:</b> Once you&#39;ve downloaded the software, run the file, and follow the on-screen instructions. After installing it, make sure to reboot your computer so that the changes can take place.</span></span></span></div>\n<div class=\"article-accordian-content collapse-me\"> </div>\n<div class=\"article-accordian\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Windows®</span></span></span></div>\n<div class=\"article-accordian-content collapse-me\" id=\"windows\">\n<h3><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Software</span></span></h3>\n<span style=\"color: #000000;\">Ver. 2.6.5 RC6</span><br><a href=\"https://s3.belkin.com/support/assets/belkin/firmware/BelkinDockUtilityInstaller.msi\" target=\"_blank\"><span style=\"color: #000000;\"><u>Download</u></span></a> <span style=\"color: #000000;\"> 700 KB</span><br><a href=\"https://s3.belkin.com/support/assets/belkin/releasenotes/ReleaseNotes.txt\" target=\"_blank\"><span style=\"color: #000000;\"><u>Release Notes</u></span></a>\n<div> </div>\n<span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><b>IMPORTANT:</b> Once you&#39;ve downloaded the <em>.msi</em> software, open the <strong>Release Notes</strong> and scroll down near the bottom to find the installation instructions.</span></span></span></div>\n</div>\n<p><span style=\"font-family: Arial,Helvetica,sans-serif;\"> </span></p>",
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        "articleNum": "335556",
        "categories": "|About_your_product|",
        "keywords": "335556, Belkin Dock Utility, belkin dock manager, faq, faqs, frequently asked questions, product information, features, software information, compatibility, functionality, dock utility, dock manager, AVC004, AVC005, AVC008, F2CU040, F4U092, F4U097, F4U109, F4U110, INC001, INC002, INC003, INC004, INC006, INC007, INC008, INC009, INC011, INC012, INC015, INC018",
        "lang": "ja",
        "products": "|INC004btSGY|INC004btSGY-RM|AVC004btBK|AVC004BK-BL|F4U097tt|F4U097au|F4U097vf|F4U097sa|F4U097ja|F4U097kr|F4U097zh|F4U097tt-RM|AVC005btBK|AVC005BK-BL|AVC008btSGY|F2CU040btBLK|F2CU040btBLK-MG|F2CU040bBLK|F2CU040ywWHTAPL|F2CU040dsWHTAPL|F4U092btBLK|F4U092btSGY|F4U092btSGY-MG|F4U092btSGY-RM2|F4U109tt|F4U109tt-RM2|F4U109tt-TAA|F4U109zh|F4U109vf|F4U109au|F4U109kr|F4U109sa|F4U109ja|F4U110tt|F4U110bt-TAA|F4U110ja|F4U110sa|F4U110kr|F4U110vf|F4U110au|F4U110zh|F4U110bt|F4U110vf-RL|INC002ttBK|INC002vfBK-RL|INC002ttBK-TAA|INC002jaBK|INC002vfBK|INC002qcBK|INC001btBK|INC001btBK-WM|INC001BK-BL|INC003ttBK|INC003vfBK|INC003auBK|INC003ttBK-RM|INC006vfSGY|INC006ttSGY|INC006auSGY|INC006qcSGY|INC007vfBK|INC007ttBK|INC007qcBK|INC008ttBK|INC008btBK|INC009btSGY|INC011btWH|INC011ttWH|INC012btBK|INC012dsWH|INC015btSGY|INC015btSGY-CZ|INC018ttBK|INC018qcBK|INC018vfBK|AVC008fqSGY-V2|AVC008hqSGY-V2|",
        "rank": 2,
        "title": "Belkin Dock Utility FAQs",
        "type": "FAQ",
        "latestLink": null,
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        "body": "<div align=\"center\">\n<table class=\"table\" border=\"0\" style=\"color: #000000;\"><tbody><tr><td colspan=\"1\" rowspan=\"1\" style=\"border-top: none;text-align: center;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><a href=\"#PRODUCT\"><span style=\"color: #000000;\"><strong><span style=\"font-size: 18px;\"><u>PRODUCT INFORMATION</u></span></strong></span></a><br>\t\t\t<a href=\"#SOFTWARE\"><span style=\"color: #000000;\"><strong><span style=\"font-size: 18px;\"><u>SOFTWARE INFORMATION</u></span></strong></span></a><br>\t\t\t<a href=\"#COMPATIBILITY\"><span style=\"color: #000000;\"><strong><span style=\"font-size: 18px;\"><u>COMPATIBILITY</u></span></strong></span></a><span style=\"color: #000000;\"> </span><br>\t\t\t<a href=\"#FUNCTIONALITY\"><span style=\"color: #000000;\"><strong><span style=\"font-size: 18px;\"><u>FUNCTIONALITY</u></span></strong></span></a></span></td><td colspan=\"1\" rowspan=\"1\" style=\"border-top: none;text-align: left;\"> </td></tr></tbody></table>\n</div>\n\n<hr></hr>\n<div class=\"table-responsive\">\n<table align=\"center\" class=\"table table-hover\" border=\"0\" style=\"color: #000000;\"><tbody><tr><td colspan=\"2\" rowspan=\"1\" style=\"border-bottom: 2px solid dimgray;border-top: none;text-align: center;\"><br>\t\t\t<span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><a id=\"PRODUCT\" name=\"PRODUCT\"></a><span style=\"font-size: 24px;\"><b>PRODUCT INFORMATION</b></span></span></span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 18px;\">What is the Belkin Dock Utility?</span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Boost your network security with free dock utility software! The </span></span></span><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=335505\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>Belkin Dock Utility</u></span></span></span></a> <span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"> takes your team to the next level by enhancing the already powerful features of your existing Belkin docks, hubs, and adapters that have an ethernet port. This includes those with Thunderbolt™, GaN, USB-C®, DisplayLink®, and SiliconMotion technology.</span></span></span><br>\t\t\t<br>\t\t\t<a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=208590\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>The downloadable software is compatible with Windows® and macOS®</u></span></span></span></a><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">, and implementing it for your business gives you Media Access Control (MAC) address mirroring, network interface management, and fully automatic operation to deliver a seamless user experience. </span></span></span></td></tr></tbody><tbody><tr><td colspan=\"2\" rowspan=\"1\" style=\"border-bottom: 2px solid dimgray;border-top: none;text-align: center;\"><br>\t\t\t<span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><a id=\"SOFTWARE\" name=\"SOFTWARE\"></a><span style=\"font-size: 24px;\"><b>SOFTWARE INFORMATION</b></span></span></span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 18px;\">What are the features of the Belkin Dock Utility?</span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Below are the </span></span></span><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=335558\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>features</u></span></span></span></a><span style=\"color: #000000;\"> <span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"> of the software:</span></span></span><br>\t\t\t \n\t\t\t<ul><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Support the use of MAC address as a factor in your role-based network policies</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Allow MAC address ID pass-through and reset</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Utilize WiFi auto-switch to reduce network routing issues</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Employ device connection monitoring</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Enhance the already robust features of Belkin docks</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Availability: free software available on Belkin.com</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Access dedicated support: includes MAC mirroring, standby, and Windows</span></span></span></li></ul>\n\t\t\t</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 18px;\">What is MAC address pass-through support?</span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">MAPT support is useful when some networks look for a specific MAC address to allow access to the network. MAPT allows the MAC address of your computer to pass through the Belkin Dock to gain that access. This is also known as MAC ID Cloning.</span></span></span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 18px;\">What is a MAC address?</span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">A media access control (MAC) address is the unique identifier of any system on a network. Every active device that connects to a network has a unique MAC address given to it.</span></span></span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 18px;\">How does Standby support work?</span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Standby support works by automatically resetting the docks/hubs to default when they are disconnected.</span></span></span></td></tr></tbody><tbody><tr><td colspan=\"2\" rowspan=\"1\" style=\"border-bottom: 2px solid dimgray;border-top: none;text-align: center;\"><br>\t\t\t<span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><a id=\"COMPATIBILITY\" name=\"COMPATIBILITY\"></a><span style=\"font-size: 24px;\"><b>COMPATIBILITY</b></span></span></span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 18px;\">What Belkin products does the software support?</span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">The Belkin Dock Utility is compatible with the products listed </span></span></span><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=335557\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>here</u></span></span></span></a><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">.</span></span></span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 18px;\">Does the software work with Windows?</span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Yes. It supports Windows 10 and 11.</span></span></span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 18px;\">Does the software work with macOS®?</span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Yes. It supports macOS Ventura or Sonoma.</span></span></span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 18px;\">Does the software work with ChromeOS™?</span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Yes.</span></span></span></td></tr></tbody><tbody><tr><td colspan=\"2\" rowspan=\"1\" style=\"border-bottom: 2px solid dimgray;border-top: none;text-align: center;\"><br>\t\t\t<span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><a id=\"FUNCTIONALITY\" name=\"FUNCTIONALITY\"></a><span style=\"font-size: 24px;\"><b>FUNCTIONALITY</b></span></span></span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 18px;\">How do I download and install the software?</span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">To do this, </span></span></span><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=208590\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>download the Belkin Dock Utility software</u></span></span></span></a> <span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"> to the computer where you will perform the installation. Run the file, and follow the on-screen instructions. The process is very straightforward and will not require any additional intervention.<br>\t\t\t<br>\t\t\tOnce the installation process is complete, make sure to reboot the computer so that the changes can take place.</span></span></span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 18px;\">How do I use the software?</span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">The software will launch when you turn ON your computer and will run in the background. When you plug your system into a compatible Belkin Dock, it will start the MAPT.</span></span></span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 18px;\">What is WiFi auto-switch?</span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">This feature within the software prioritizes the ethernet connection over the WiFi connection when the computer&#39;s ethernet is connected to a compatible Belkin device. WiFi will resume normal function when the computer is removed from the Belkin Dock.</span></span></span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 18px;\">How do I know if the software is working?</span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">The Belkin Dock Utility icon in the system tray will be green when a compatible dock is connected and the MAPT option is enabled, indicating the pass-through feature is active. If the icon is grey, it means that a compatible dock is not detected.</span></span></span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 18px;\">What happens if I close the software on my computer?</span></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">If you close the software on the computer, the dock will stop passing the system&#39;s MAC address and any access to your network that requires your systems MAC address will be restricted.</span></span></span></td></tr></tbody></table>\n</div>",
        "version": "=D1463520166"
      },
      {
        "articleNum": "336672",
        "categories": "|Advance_Configuration|",
        "keywords": "336672, Belkin Dock Utility, dock utility, troubleshooting, MAPT utility, MAC, mac address, NIC, NICs, ethernet, adapter, network hardware detection, detection, windows, windows registry, registry update, app process, network interface handling, network, network handling, ethernet nic",
        "lang": "ja",
        "products": "|INC008ttBK|INC008btBK|F2CU040btBLK|F2CU040btBLK-MG|F2CU040bBLK|F2CU040ywWHTAPL|F2CU040dsWHTAPL|F4U110tt|F4U110bt-TAA|F4U110ja|F4U110sa|F4U110kr|F4U110vf|F4U110au|F4U110zh|F4U110bt|F4U110vf-RL|F4U092btBLK|F4U092btSGY|F4U092btSGY-MG|F4U092btSGY-RM2|F4U097tt|F4U097au|F4U097vf|F4U097sa|F4U097ja|F4U097kr|F4U097zh|F4U097tt-RM|F4U109tt|F4U109tt-RM2|F4U109tt-TAA|F4U109zh|F4U109vf|F4U109au|F4U109kr|F4U109sa|F4U109ja|INC011btWH|INC011ttWH|INC001btBK|INC001btBK-WM|INC001BK-BL|INC002ttBK|INC002vfBK-RL|INC002ttBK-TAA|INC002jaBK|INC002vfBK|INC002qcBK|INC003ttBK|INC003vfBK|INC003auBK|INC003ttBK-RM|INC004btSGY|INC004btSGY-RM|INC006vfSGY|INC006ttSGY|INC006auSGY|INC006qcSGY|INC007vfBK|INC007ttBK|INC007qcBK|INC009btSGY|INC012btBK|INC012dsWH|INC015btSGY|INC015btSGY-CZ|INC018ttBK|INC018qcBK|INC018vfBK|",
        "rank": 3,
        "title": "How MAPT works",
        "type": "FAQ",
        "latestLink": null,
        "hyperlink": null,
        "body": "<span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">This article will provide information on how the MAC Address Pass Through (MAPT) works.</span></span><br> \n<div style=\"margin-left: 40px;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">1. The app reads the MAC address of the laptop&#39;s network interface controllers (NICs). It will attempt to read the MAC address of the ethernet NIC first if one is in the laptop, if the ethernet NIC doesn&#39;t exist on the laptop then it will read the WiFi NIC. The app then stores the MAC address of the laptop as the primary NIC in the window’s registry. This will be used by the app for MAPT.<br> </span></span></div>\n\n<div style=\"margin-left: 40px;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">2. When you plug in the adapter or dock with ethernet into the laptop, the app will read the Device ID of the adapter/dock and store the value in the Windows® registry.<br> </span></span></div>\n\n<div style=\"margin-left: 40px;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">3. When you enable MAPT, the app does the following things in this order.</span></span><br> </div>\n\n<div style=\"margin-left: 80px;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">a. Disable the primary NIC or NICs (ethernet or WiFi of the computer).</span></span></div>\n \n\n<div style=\"text-align: center;\"><img alt=\"sf336672-001_jp_v1.png\" src=\"https://belkin.my.salesforce-sites.com/Articles/servlet/rtaImage?eid=ka8Uv000000XK6R&amp;feoid=00N2T000005pv7X&amp;refid=0EMUv000002DQ6n\"></img><br> </div>\n\n<div style=\"margin-left: 80px;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">b. Copy the MAC address of the primary NIC from the registry into the driver setting of the adapter or dock.</span></span><br> </div>\n\n<div style=\"margin-left: 80px;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">c. Resets the target dock or adapter to change the MAC address.</span></span></div>\n \n\n<div style=\"text-align: center;\"><img alt=\"sf336672-002_jp_v1.png\" src=\"https://belkin.my.salesforce-sites.com/Articles/servlet/rtaImage?eid=ka8Uv000000XK6R&amp;feoid=00N2T000005pv7X&amp;refid=0EMUv000002DQ5B\"></img><br> </div>\n\n<div style=\"margin-left: 40px;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Display the current MAC address of the adapter or dock in the app.</span></span></div>\n \n\n<div style=\"margin-left: 40px;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">4. Disabling MAPT on the app will just revert the MAC address of the adapter or dock back to its default MAC in the network driver setting and re-enable the primary NIC.</span></span></div>",
        "version": "=D1463520166"
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  "template": "pdpSupportArticles",
  "success": true,
  "renderedTemplate": "    <div class=\"product-container\">\n        <div class=\"quick-sol-pods\">\n            \n            \n                <div class=\"support-content\">\n                    \n                    <h3 class=\"support-content__heading\">よくある質問</h3>\n                    <div class=\"row\">\n                        <div class=\"col-12\">\n                            <ul class=\"support-content__list list-unstyled\">\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/jp/support-article?articleNum=335555\" class=\"support-content__link\">\n                                            Meet the Belkin Dock Utility\n                                        </a>\n                                    </li>\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/jp/support-article?articleNum=335505\" class=\"support-content__link\">\n                                            Belkin Dock Utility User Guide\n                                        </a>\n                                    </li>\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/jp/support-article?articleNum=208590\" class=\"support-content__link\">\n                                            Belkin Dock Utility Downloads\n                                        </a>\n                                    </li>\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/jp/support-article?articleNum=335556\" class=\"support-content__link\">\n                                            Belkin Dock Utility FAQs\n                                        </a>\n                                    </li>\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/jp/support-article?articleNum=336672\" class=\"support-content__link\">\n                                            How MAPT works\n                                        </a>\n                                    </li>\n                                \n                            </ul>\n                        </div>\n                    </div>\n                </div>\n            \n            <div class=\"support-hint\">\n                さらにサポートが必要ですか?\n                <a href=\"https://www.belkin.com/jp/support-product?sku=INC015btSGY-CZ\" class=\"support-hint__link\">\n                    フルサポートページへのアクセス\n                </a>\n            </p>\n        </div>\n    </div>"
}