{ "action": "Product-GetPDPSupportArticles", "queryString": "pid=AUC004btWH", "locale": "en_IN", "productModel": { "code": "AUC004btWH", "name": "True Wireless Earbuds", "supportArticles": [ { "articleNum": "317295", "categories": "|About_your_product|", "keywords": "317295, Belkin SOUNDFORM™ Rise True Wireless Earbuds, AUC004, earbuds settings, earbuds info, user guide, setup, feature, troubleshooting, great sound, battery life, playlist, call, IPX5, volume, skip tracks, and take calls", "lang": "en_US", "products": "|AUC004btBK|AUC004btBL|AUC004btWH|", "rank": 1, "title": "Belkin AUC004 User Guide", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "The Belkin SOUNDFORM™ Rise True Wireless Earbuds, AUC004 lets you enjoy great sound and battery life from your earbuds.  Whether you’re listening to a playlist or placing a call, the two microphones in each earbud ensure crystal clear sound while 7 hours of playtime per charge keeps you in your groove all day.  The IPX5 water resistance rating protects them rain or shine while the easy-to-use controls offer the power to change volume, skip tracks, and take calls, all at your fingertips.  Click on each link below to learn more about the product.\n

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Setup

How to connect the Belkin AUC004 to your device
AUC004 Quick Setup Guide (QSG)

Using the Belkin AUC004

How to use the touch controls on the Belkin AUC004
Choosing the right ear tip size for your earbuds

Features

Getting to know the Belkin SOUNDFORM™ Rise True Wireless Earbuds, AUC004
Belkin SOUNDFORM™ Rise True Wireless Earbuds, AUC004 Frequently Asked Questions
Locating the parts of the Belkin ACU004
Determining the battery or charge level of the Belkin AUC004

Troubleshooting

Changing ear tips on the Belkin AUC004 earbuds
How to charge the case and the earbuds of the Belkin AUC004", "version": "=C1287120119" }, { "articleNum": "318724", "categories": null, "keywords": "318724, Belkin SOUNDFORM™ Rise True Wireless Earbuds, AUC004, Quick Setup Guide, connnect, Bluetooth, pari, reset, QR code, manual pairing, charging, charge", "lang": "en_US", "products": "|AUC004btBK|AUC004btBL|AUC004btWH|", "rank": 1, "title": "AUC004 Quick Setup Guide (QSG)", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "
\"User-added

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For more information about this product, click the support links below:
 
\n\n", "version": "=C1287120119" }, { "articleNum": "318683", "categories": "|About_your_product|", "keywords": "318683, Belkin SOUNDFORM™ Rise True Wireless Earbuds, AUC004, AUC004btBK, AUC004btWH, AUC004btBL, functionality, product, hardware, features, warranty, compatibility, contents, AUC004xxBK, AUC004xxWH, AUC004xxBL", "lang": "en_US", "products": "|AUC004btBK|AUC004btBL|AUC004btWH|AUC004btBL-WM|AUC004btBK-WM|AUC004btWH-WM|", "rank": 1, "title": "Getting to know the Belkin SOUNDFORM™ Rise True Wireless Earbuds, AUC004", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "

The Belkin SOUNDFORM™ Rise True Wireless Earbuds, AUC004 lets you enjoy great sound and battery life from your earbuds.  Whether you’re listening to a playlist or placing a call, two microphones in each earbud ensure crystal clear sound while 7 hours of playtime per charge keeps you in your groove all day.  For more information, click here.

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Product Features

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Product Dimensions

The dimensions of the case are as follows:

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Available Colors
 

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Compatibility
 
The earbud is designed to connect to Bluetooth audio-enabled devices such as phones, tablets, and computers.  The Belkin AUC004 has been tested for compatibility with the following devices:

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Package Contents
 \n", "version": "=C1287120119" }, { "articleNum": "318730", "categories": "|About_your_product|", "keywords": "324470, 318730, Belkin SoundForm™ Rise True Wireless Earbuds, AUC004, Belkin SoundForm™ Freedom True Wireless Earbuds, AUC002, Belkin SoundForm™ Immerse Noise-Cancelling Earbuds, AUC003, Belkin SoundForm™ Wireless Earbuds User Guides, Belkin SoundForm™ Pulse Noise Cancelling Earbuds, AUC007, SoundForm, Belkin SoundForm True Wireless Earbuds, AUC001, AUC005, Belkin SoundForm Play True Wireless Earbuds, AUC006, Belkin SoundForm Flow Noise Cancelling Earbuds, AUC009, Belkin SoundForm Bolt True Wireless Earbuds, AUC010, Belkin SoundForm Motion True Wireless Earbuds, AUC012, Belkin SoundForm Rhythm True Wireless Earbuds, PAC001, Belkin SoundForm Move True Wireless Earbuds, PAC002, Belkin SoundForm Move Plus True Wireless Earbuds, PAC003, Belkin SoundForm Nano​ Wireless Earbuds for Kids, AUC011, Belkin SoundForm Nano 2 Wireless Earbuds for Kids, G3H0002, Belkin SoundForm Wired Earbuds with USB-C Connector", "lang": "en_US", "products": "|AUC003qeWH|AUC003btBK-WM|AUC003btWH-WM|AUC003glBK|AUC003glWH|AUC003qeBK|AUC003btBK|AUC003btWH|AUC004btWH|AUC004btBK|AUC004btBL|AUC004btBK-WM|AUC004btBL-WM|AUC004btWH-WM|AUC002glBK|AUC002qeWH|AUC002glWH|AUC002btBK|AUC002GLBK-TL|AUC002glWH-WM|AUC002glBK-WM|AUC002qeBK|AUC002btWH|AUC007btWHT|AUC007btBLK|AUC009btBLK|AUC009btLV|AUC009btTE|AUC009btWH|AUC009fqBKV2|AUC009fqLVV2|AUC009fqTEV2|AUC009fqWHV2|AUC009hqBKV2|AUC009hqLVV2|AUC009hqTEV2|AUC009hqWHV2|AUC006btBK|AUC006btBL|AUC006btWH|AUC001btBK|AUC001btBK-WM|AUC001btBKV2|AUC001btWH|AUC001btWH-WM|AUC001btWHV2|AUC005btBK|AUC005btBL|AUC005btGR|AUC005btPK|AUC005btWH|AUC010btBK|AUC010btWH|AUC010fqBKV2|AUC010fqBLV2|AUC010fqPKV2|AUC010fqWHV2|AUC010hqBKV2|AUC010hqBLV2|AUC010hqPKV2|AUC010hqWHV2|AUC012btBK|AUC012btWH|PAC001btBK|PAC001btBK-GR|PAC001btBKGR-WM|PAC001btBL|PAC001btPK|PAC001btWH|PAC002btBK-GR|PAC002btBKGR-WM|PAC002btBLK|PAC003btBL|PAC003btPK|PAC003btWH|AUC011btBL|AUC011btPK|AUC011btWH|", "rank": 1, "title": "Belkin SoundForm Wireless Earbuds User Guides", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "
\"sf318730-001_en_v4.png\"

Belkin SoundForm Freedom True Wireless Earbuds

\"sf318730-002_en_v4.png\"

\"sf318730-003_en_v4.png\"
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It delivers superior sound and all-day battery life. With its dual microphones and advanced Environmental Noise Cancellation (ENC), you can make calls with confidence. You can also track your charging case securely and privately by using Apple Find My®.
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Belkin SoundForm Rise True Wireless Earbuds
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\"sf318730-004_en_v4.png\"
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\"sf318730-005_en_v4.png\"

It lets you enjoy great sound and battery life from your earbuds. When you’re listening to a playlist or placing a call, the two microphones in each earbud ensure crystal clear sound while 7 hours of playtime per charge keeps you in your groove all day. The IPX5 water resistance rating protects them from rain or shine while the easy-to-use controls offer the power to change volume, skip tracks, and take calls, all at your fingertips.
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Belkin SoundForm Immerse Wireless Noise Cancelling Earbuds
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\"sf318730-006_en_v4.png\"
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\"sf318730-007_en_v4.png\"

It delivers superior and high-quality sound. With its hybrid active noise-cancellation feature, it blocks unwanted noise and allows you to make calls or listen to music with confidence. You can also track your charging case securely and privately by using the Apple Find My.
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Belkin SoundForm Pulse Noise Cancelling Earbuds
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\"sf318730-008_en_v4.png\"
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\"sf318730-009_en_v4.png\"

It delivers superior and high-quality sound. With its hybrid active noise cancellation feature, it blocks unwanted noise and allows you to make calls or listen with confidence.
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Belkin SoundForm True Wireless Earbuds
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\"sf318730-010_en_v5.png\"
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It features high-quality sound, supreme comfort, and fit, and exceptional durability. It allows you to control calls and audio playback simply by touch. It features touch-sensitive pads that can perform different functions.\n\n
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Belkin SoundForm Play True Wireless Earbuds
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\"sf318730-012_en_v5.png\"\"sf318730-013_en_v5.png\"
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\"sf318730-014_en_v5.png\"

It gives you real all-day listening with 8 hours of battery life per charge and another 30 hours of power in the USB-C® charging case. Featuring two microphones on each earbud, a Belkin-engineered noise-reduction algorithm and three EQ presets, these earbuds will enhance the sounds you want to hear while cutting out those you don’t.\n\n
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Belkin SoundForm Flow Noise Cancelling Earbuds
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\"sf318730-015_en_v5.png\"
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\"sf318730-016_en_v5.png\"

The earbuds with Active Noise Cancellation (ANC) technology use feedforward ANC microphones to seek and eliminate outside noise. You’ll get the most out of your favorite songs, podcasts, and important calls as you hear each detail in stunning noise-free clarity.
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Belkin SoundForm Bolt True Wireless Earbuds
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\"sf318730-017_en_v5.png\"\"sf318730-018_en_v5.png\"
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\"sf318730-019_en_v5.png\"

It gives you real all-day listening with 9 hours of battery life per charge and another 19 hours of power in the USB-C® charging case. It delivers crisp and smooth sound quality from 6 mm dynamic drivers and lets you hear music and calls clearly.\n\n
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Belkin SoundForm Motion True Wireless Earbuds
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\"sf318730-020_en_v5.png\"
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\"sf318730-021_en_v5.png\"

It helps make the most of your commute, workouts, and free time with true wireless earbuds featuring seamless Bluetooth® pairing and controls. The 12 mm drivers and three EQ presets deliver our Belkin Signature Sound for a high-fidelity, personal audio experience.
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Belkin SoundForm Rhythm True Wireless Earbuds
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\"sf318730-022_en_v5.png\"
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\"sf318730-023_en_v5.png\"

It lets you make the most of every day with seamless Bluetooth pairing and controls. The Clear Call Quality feature reduces background noise, while Bluetooth multipoint allows for a simultaneous connection to two devices. Enjoy 8 hours of non-stop playtime, plus an additional 20 hours with the charging case.
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Belkin SoundForm Move True Wireless Earbuds
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\"sf318730-024_en_v5.png\"
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\"sf318730-025_en_v5.png\"

It lets you enjoy the freedom of true wireless earbuds with seamless Bluetooth pairing and controls. It features a sealed in-ear fit and up to 5 hours of playtime per charge, plus another 19 hours of charge in the case. An IPX5 rating means they’re workout- and weather-resistant, with one microphone in each bud that allows for flexible single-ear use.
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Belkin SoundForm Move Plus True Wireless Earbuds
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\"sf318730-026_en_v5.png\"
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\"sf318730-027_en_v5.png\"

It features high quality sound, supreme comfort and fit, and exceptional durability. It allows you to control calls and audio playback simply by touch. It features touch-sensitive pads that can perform different functions.
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Belkin SoundForm Nano​ Wireless Earbuds for Kids
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\"sf318730-028_en_v5.png\"
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\"sf318730-029_en_v5.png\"

It is designed to keep your kids’ ears comfortable and protected with premium wireless earbuds designed just for them. The earbuds feature touch-sensitive pads that can perform different functions for you by tapping or holding on each earbud.
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Belkin SoundForm Nano 2 Wireless Earbuds for Kids
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\"sf318730-030_en_v5.png\"
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\"sf318730-031_en_v5.png\"
 
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Explore the features of the earbuds, designed for ages 7 and up. They include antimicrobial ear tips in five sizes, 8-hour playtime (28 hours with the case), 85 dB volume limit, clear calls, IPX5 sweat resistance, Belkin Signature Sound, and come in three colors. Additionally, they offer Bluetooth 5.3, USB-C fast charging, and touch controls for easy use.
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", "version": "=C1287120119" }, { "articleNum": "318684", "categories": "|About_your_product|", "keywords": "318684, Belkin SOUNDFORM™ Rise True Wireless Earbuds, AUC004, faq, product information, hardware information, compatibility, functionality, earbud, wireless earbuds, warranty, cew, certifications, audio, water resistant, dimensions, Bluetooth, buttons, USB-C, Qi-compatible, charge, control buttons, noise reduction, Android, Apple, pairing, playback", "lang": "en_US", "products": "|AUC004btBK|AUC004btBL|AUC004btWH|AUC004btBL-WM|AUC004btBK-WM|AUC004btWH-WM|", "rank": 2, "title": "Belkin SOUNDFORM™ Rise True Wireless Earbuds, AUC004 Frequently Asked Questions", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "TABLE OF CONTENTS
 \n
PRODUCT INFORMATION

1.  What is the Belkin SOUNDFORM™ Rise True Wireless Earbuds, AUC004?
2.  What is the warranty of this product?
3.  Does the Belkin AUC004 have a connected equipment warranty (CEW)?
4.  Is the Belkin AUC004 RoHS-certified?
5.  Is it REACH-compliant?
6.  Is it MFi-certified?
7.  Is it FCC-compliant?
8.  Does the Belkin AUC004 support NFC?
9.  Is the Belkin AUC004 water-resistant?
10.  What is included in the package of the Belkin AUC004?
11.  Does it support Apple® Find My™?

HARDWARE INFORMATION

1.  What are the dimensions of the Belkin AUC004?
2.  What Bluetooth® version does the Belkin AUC004 support?
3.  How do you charge the Belkin AUC004?
4.  Does this product have control buttons?
5.  What audio bitrate does the Belkin AUC004 support?
6.  What are the recommended operating and storage temperatures of this product?
7.  What material is the USB cable included made of?
8.  Does it have built-in microphones?
9.  Do the built-in microphones have noise reduction functionality?
10.  What is the frequency response of the Belkin AUC004 earbuds?
11.  Are there any status lights on the Belkin AUC004?
12.  What do the status lights mean on the Belkin AUC004?
13.  What is the battery capacity of the Belkin AUC004?
14.  What is the battery capacity of the charging case?
15.  What are the available colors of the Belkin AUC004?

COMPATIBILITY

1.  What devices can the Belkin AUC004 connect to?
2.  What types of apps can I use with the Belkin AUC004?
3.  Can the Belkin AUC004 be used with Android™ devices?
4.  Can the Belkin AUC004 be used with iOS devices?
5.  Can the earbuds be used with computers?

FUNCTIONALITY

1.  Do I need a special app to set up the Belkin AUC004?
2.  How many devices can be connected at the same time to the Belkin AUC004?
3.  How many devices can the Belkin AUC004 be paired with?
4.  Can I use the Belkin AUC004 to control audio playback?
5.  Can I use it to control phone calls?
6.  How do I perform a factory restore on the Belkin AUC004?
7.  Does it support Siri®?
8.  Does it support Google® Assistant?
9.  How fast does the Belkin AUC004 charge?
10.  How do I turn OFF the Belkin AUC004 earbuds?
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PRODUCT INFORMATION

1.  What is the Belkin SOUNDFORM™ Rise True Wireless Earbuds, AUC004?

The Belkin SOUNDFORM™ Rise True Wireless Earbuds, AUC004 lets you enjoy great sound and battery life from your earbuds.  Whether you’re listening to a playlist or placing a call, two microphones in each earbud ensure crystal clear sound while 7 hours of playtime per charge keeps you in your groove all day.  The IPX5 water resistance rating protects them from rain or shine while easy-to-use controls offer the power to change volume, skip tracks, and take calls, all at your fingertips.  To know more, click here.

2.  What is the warranty of this product?

The Belkin AUC004 is protected by a 2-year warranty.

3.  Does the Belkin AUC004 have a connected equipment warranty (CEW)?

No.

4.  Is the Belkin AUC004 RoHS-certified?

Yes.

5.  Is it REACH-compliant?

Yes.

6.  Is it MFi-certified?

No.

7.  Is it FCC-compliant?

Yes.

8.  Does the Belkin AUC004 support NFC?

No.

9.  Is the Belkin AUC004 water-resistant?

The Belkin AUC004 has an IPX5 water resistance rating.

10.  What is included in the package of the Belkin AUC004?

The following are included in the packaging:\n\n
 
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11.  Does it support Apple® Find My™?

No, it does not.

HARDWARE INFORMATION

1.  What are the dimensions of the Belkin AUC004?

The dimensions of the Belkin AUC004 case are as follows:
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2.  What Bluetooth® version does the Belkin AUC004 support?

The Belkin AUC004 supports Bluetooth 5.0 and is backwards compatible with older versions of Bluetooth.

3.  How do you charge the Belkin AUC004?

The Belkin AUC004 can be charged as follows:
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4.  Does this product have control buttons?

Yes.  The Belkin AUC004 earbuds have touch-sensitive buttons for controlling different playback and call control functionality.

5.  What audio bitrate does the Belkin AUC004 support?

It supports 384 kbps.

6.  What are the recommended operating and storage temperatures of this product?

The recommended operating and storage temperatures are:\n\n
 
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7.  What material is the USB cable included made of?

It is made of TPE rubber.
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8.  Does it have built-in microphones?

Yes.  Each Belkin AUC004 earbud has two built-in microphones.

9.  Do the built-in microphones have noise reduction functionality?

Yes. 

10.  What is the frequency response of the Belkin AUC004 earbuds?

The frequency response is 20 Hz – 20,000 kHz.

11.  Are there any status lights on the Belkin AUC004?

Yes.  Both the earbuds and case have status lights.

12.  What do the status lights mean on the Belkin AUC004?

Both the Belkin AUC004’s charging case and the earbuds feature a status light to indicate their charging level.

The status light's color of the case indicates the following:
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Light Color Charge Level
RedLow charge (less than 50%)
OrangeHalf charge (at least 50%)
WhiteFull charge
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The status light's color and behavior of the earbuds indicate the following:
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Light Color and BehaviorCharge Level
Flashing whiteLow charge (less than 50%)
Solid whiteFull charge
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QUICK TIP:  The status light on the earbuds will blink white and blue when they are ready to be paired.

13.  What is the battery capacity of the Belkin AUC004?

The battery capacity is 55mA.

14.  What is the battery capacity of the charging case?

The battery capacity is 500mA.

15.  What are the available colors of the Belkin AUC004?

Below are the available colors:\n\n
 
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COMPATIBILITY

1.  What devices can the Belkin AUC004 connect to?
 
The earbud is designed to connect to Bluetooth audio-enabled devices such as phones, tablets, and computers.  The Belkin AUC004 has been tested for compatibility with the following devices:\n\n
 
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2.  What types of apps can I use with the Belkin AUC004?

The Belkin AUC004 can be used to control music and video apps.  It can also be used to answer and end phone calls on your cellular phone.

3.  Can the Belkin AUC004 be used with Android™ devices?

Yes.

4.  Can the Belkin AUC004 be used with iOS devices?

Yes.

5.  Can the earbuds be used with computers?

Yes.

FUNCTIONALITY

1.  Do I need a special app to set up the Belkin AUC004?

An app is not required.  The earbuds can be set up with any Bluetooth audio-compatible device.

2.  How many devices can be connected at the same time to the Belkin AUC004?

Only one device can be connected at the same time.

3.  How many devices can the Belkin AUC004 be paired with?

Up to eight devices can be paired with the device.

4.  Can I use the Belkin AUC004 to control audio playback?

Yes.  Each earbud features a touch-sensitive surface that can be used to control audio playback.

5.  Can I use it to control phone calls?

Yes.  Each earbud features a touch-sensitive surface that can be used to take and end phone calls.

6.  How do I perform a factory restore on the Belkin AUC004?\n\n

Step 1:
Remove the earbuds from the case.

Step 2:
Place the earbuds back into the case.

Step 3:
Press both earbuds for 6 seconds.

Step 4:
The indicator lights on the earbuds will alternate blue and white.

Step 5:
Close the lid.  The earbuds will now be back to factory defaults.
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7.  Does it support Siri®?

Yes.  You can activate Siri by pressing the left or right earbud for 2 seconds.

8.  Does it support Google® Assistant?

Yes.  You can activate the assistant by pressing the left or right earbud for 2 seconds.

9.  How fast does the Belkin AUC004 charge?\n\n
 
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10.  How do I turn OFF the Belkin AUC004 earbuds?

Below are the three ways to turn OFF the Belkin AUC004:\n\n
 
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Common Questions

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