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{
"articleNum": "316949",
"categories": "|Installation|",
"keywords": "316949, how to, move, migrate, Wemo App, Wemo Accounts, steps, instruction, instructions, about, info, information, moving, device, devices, Wemo, Wemos, link, linking, link to, account, accounts, old, new, banner, blue, I’ll Do This Later, Log In, Create An Account",
"lang": "en_US",
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"rank": 1,
"title": "How to move my existing Wemo installation to a Wemo Account",
"type": "FAQ",
"latestLink": null,
"hyperlink": null,
"body": "If you have an existing Wemo® installation before Wemo Accounts were made available, you will have the option to continue using your Wemo devices without an account or you can move it to a Wemo Account when starting the Wemo App. To do this, you must use a smartphone or tablet that was used to control your Wemo devices before Wemo Accounts were available.
Your Wemo devices' functionality will not be affected should you choose not to move to a Wemo Account. However, for added security, improved reliability and ease-of-use features, moving to a Wemo Account is highly recommended. For instructions on how you can do this, follow the steps below.
\n
Before you begin\n\n- Steps and images may differ depending on the operating system of your device. In the examples below, an iOS device is used.
- Use a smartphone or tablet that is connected to the same Wi-Fi as your Wemo.
- Wemo devices can only be associated to a single Wemo Account at a time.
- You can only move an existing Wemo installation to a Wemo Account as long as it has not been moved to an account by a different user. If you start the Wemo App and see the Please Create an Account to Continue Using Wemo screen below, this means that your Wemo installation has already been moved to a Wemo Account and you cannot continue. You will need to log in to the account that your Wemo devices were moved to.
\n \n\n\n \n\nStep 1: Open the Wemo App.
The Wemo App will introduce you to Wemo Accounts and provide you with the following options:
1. Log In - Log in to an existing Wemo Account
2. Create An Account - Create a new Wemo Account
3. I’ll Do This Later - Continue using your Wemo devices without a Wemo Account
\n \n\n\n \n\nNOTE: The Wemo App will prompt you to create a Wemo Account in three days, and then weekly after that. You can continue using your Wemo devices without an account by tapping I’ll Do This Later, or until someone else links your Wemo devices to a Wemo Account.
\n\n
Step 2: Tap the blue banner at the bottom to continue.
\n\n\n \n\nStep 3: Tap on Link to Account.
NOTE: If you do not recognize the Wemo devices on the list, tap on These aren’t my Wemos to cancel.
\n\n",
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{
"articleNum": "316905",
"categories": "|Log_in_Password|",
"keywords": "316905, How to, change, Wemo Account password, password, changing, to change, about, account, forgot, forget, forgot password, don't know, do not know, Wemos, Wemo, accounts, logged out, changed",
"lang": "en_US",
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"rank": 1,
"title": "How to change your Wemo Account password",
"type": "FAQ",
"latestLink": null,
"hyperlink": null,
"body": "Changing your Wemo® Account password is easy and can be done through the Wemo App. To change your password, you must first be logged in to your Wemo Account.
If you are logged out of your account and have forgotten your password, click here for help on resetting it.
NOTE: Steps and images may vary depending on your device's operating system. In the examples below, an iOS device is used.
\nStep 1: Launch the Wemo App and log in to your account. For instructions, click here.
Step 2: Tap on More.
NOTE: If you are using an Android™ device, tap on the gear icon located at the upper-left corner of the Wemo App. \n\n\n\n
Step 3: Under My Account, tap on the account that's currently logged in.
\n\n\n\n
Step 4: Tap on Password.
\n\n\n\n
Step 5: Enter your existing Wemo Account password and tap Next to continue.
\n\n\n\n
NOTE: If you have forgotten your password, tap Forgot Password to have a password reset email sent to you.
Step 6: Enter a new password. The password must be at least 10 characters in length. Tap Save when you are ready.
\n\n
\n\n\n\nOnce your new password is saved, you will be taken back to the Account Settings page and presented with a confirmation message.
\n\n
\n\n\n\nYou have now changed your Wemo Account password.
",
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{
"articleNum": "316946",
"categories": "|Installation|",
"keywords": "316946, how, create, creating, Wemo Account, Wemo Accounts, about, how to, information, steps, Wemo, account, accounts, creation, account confirmation, email, password, Wemo App, new Wemo device",
"lang": "en_US",
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"rank": 1,
"title": "How to create a Wemo Account",
"type": "FAQ",
"latestLink": null,
"hyperlink": null,
"body": "Before you can install a new Wemo® device, a Wemo Account is needed. This secured and centralized system is used to manage the Wemo line of products. Creating an account is simple and easy. Follow the steps below to learn how.
Requirements\n\n
- The latest version of the Wemo App installed on your mobile device
- A valid / working email address
\n
Directions
\nStep 1: Launch the Wemo App.
Step 2: Tap on Create An Account.
\n\n
Step 3: Enter a valid email address and tap Next. Your account confirmation will be sent to this email.
\n\n\n\n
QUICK TIPS:
\n\n- Your email address will also serve as your username.
- You have the option to receive promotional emails and information about becoming a beta tester for new Wemo products.
- If you do not want to receive emails, simply uncheck the green circle. Wemo will still be able to send you important emails for your Wemo Account.
\n \n\nStep 4: Enter a password for your Wemo Account. Tap Next to continue.
NOTE: The password must be at least 10 characters long.
\n\n
\n\n\n\n
\n\nStep 5: Select a name or nickname you want for yourself in your Wemo App. Tap Next to continue.
\n\n
\n\n\n\n
\n\nStep 6: Verify your new Wemo Account through the email you used to set up this account. For instructions, click here. \n \n\n\n \n\nYou can now open the Wemo App and log in through your Wemo Account.
",
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{
"articleNum": "316650",
"categories": "|Installation|",
"keywords": "316650, Wemo Account, Wemo User Accounts, Wemo Accounts, Wemo App, Wemo Smart LED Bulbs, Wemo Link, F7C031, Wemo bulbs, lightbulbs, bulb, add bulb, Wemo installation, Wemo® Smart LED Bulbs, adding, to add, bulbs, new, detect, to detect, detecting",
"lang": "en_US",
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"rank": 1,
"title": "Adding Wemo Smart LED Bulbs to your Wemo installation",
"type": "FAQ",
"latestLink": null,
"hyperlink": null,
"body": "This article will walk you through steps in adding Wemo® Smart LED Bulbs to your Wemo installation.
Before you begin\n- Make sure you have the latest Wemo App with Wemo Account.
- Your mobile device is already connected and paired with the Wemo Link, F7C031.
- Make sure your Wemo Smart LED Bulbs have already been physically set up.
\n\n
NOTE: Steps and images may vary depending on your device's operating system. In the examples below, an iOS device is used.
\n\nStep 1: Log in to your Wemo Account. To learn how, click here. \n\n
\n\n\n\nStep 2: On the Devices section, tap the plus ( + ) icon to begin adding new Wemo Smart LED Bulbs.
\n\n
\n\n\n\nStep 3: Tap on Wemo Bulbs and Wemo Link.
\n\n
\n\n\n\nStep 4: Tap on Add Bulbs to a Wemo Link.
\n\n
\n\n\n\nThe Wemo App will begin scanning for new bulbs to be added.
\n\n
\n\n\n\nStep 5: If bulbs are detected, they will appear with a check mark on the list. Tap Add to continue.
NOTE: By default, they will appear in order as detected by the name, Lightbulb 01, Lightbulb 02 and so on. If you do not want to add one of the bulbs, just tap the name to uncheck it.
Step 6: You can rename each bulb by tapping on the name. Tap Save to continue.
\n\nThe Wemo Smart LED Bulbs have now been successfully added and will now appear in the Devices section.
",
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{
"articleNum": "317510",
"categories": "|Installation|",
"keywords": "317510, Wemo WiFi Smart Outdoor Plug, WSP090, Wemo Outdoor Plug, Wemo Smart Plug, Setting up, setup, set up, Android, home Wi-Fi, Wemo account, Wemo app, ON devices, OFF devices, install, installation, config, initial setup, configuration, how to, step, steps, instruction, instructions",
"lang": "en_US",
"products": "|WSP090|",
"rank": 1,
"title": "Setting up the Wemo WiFi Smart Outdoor Plug, WSP090 using an Android device",
"type": "FAQ",
"latestLink": null,
"hyperlink": null,
"body": "The Wemo WiFi Smart Outdoor Plug, WSP090 is a new addition to the Wemo® product line. Taking the functionality of the Wemo Smart Plugs and placing it in an outdoor safe enclosure, the Wemo Outdoor Plug is a weather-resistant, dual plug smart switch perfect for your lighting and decorating needs.
This article will help you set up the Wemo Outdoor Plug using an Android™ device. For setup instructions when using an iOS device, click here.
Before you begin:
\n- Make sure your mobile device is connected to your home Wi-Fi.
- Create a Wemo account. To know how, click here.
- Download the latest Wemo app from the Google Play™ store.
- If you are installing multiple Wemo Outdoor Plugs, write down the default Wi-Fi name (e.g., Wemo.Plug.001).
\n \n\n
\nStep 1: Launch the Wemo app and tap Log In. To learn how to log into your Wemo account, click here. \n\n
\n\n\n\nStep 2: Tap on the plus icon.
\n\n
\n\n\n\nIf this is your first time to add a Wemo device to your home network, tap on Add a New Wemo.
\n\n
\n\n\n\nStep 3: Select Wemo Smartplugs.
\n\n
\n\n\n\nStep 4: Tap on the Wemo Outdoor Plug icon at the upper right side of the screen.
\n\n\n\n
Step 5: Read the Tips for Outdoor Plugs and tap Next.
\n\n\n\n
Step 6: Find a safe location for your Wemo Outdoor Plug then tap Got It.
\n\n\n\n
Step 7: Once you've plugged in your Wemo, tap It's Plugged In.
\n\n\n\n
NOTE: Tapping on What's a GFCI outlet will take you to a page that helps explain what it is and why it is recommend to use.
Step 8: Check to see if the light on your Wemo Outdoor Plug is blinking orange and white. If it is, tap It's Blinking Two Colors.
\n\n\n\n
\n\nStep 9: The Wemo app will now look for your Wemo Outdoor Plug.
\n\n
\n\n\n\nStep 10: When your Wemo Outdoor Plug has been detected, select it from the list. If your Wemo is not detected, tap on back and repeat the process, or you may tap the I don't see my Wemo's Wi-Fi in the list link for further instructions.
\n \n\n\n\nNOTE: If it's still unsuccessful, tap on the Go here to learn how to factory restore your Wemo link at the bottom to perform a factory reset.
\n\n
\n\n\n\nStep 11: When prompted, tap on Connect.
NOTE: If your mobile device is using the Android Q version or later, you will be prompted to select on Connect on the pop-up. Otherwise, you will be taken to the next step to customize the name.
\n\n
\n\n\n\nStep 12: Give your Wemo a name and tap NEXT.
\n\n
\n\n\n\nStep 13: Select your home Wi-Fi and enter your Wi-Fi password when prompted.
\n\n
\n\n\n\nOnce setup is complete, your Wemo Outdoor Plug will be listed in the Devices list.
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