{ "action": "Product-GetPDPSupportArticles", "queryString": "pid=WSP080-AH", "locale": "en_ID", "productModel": { "code": "WSP080-AH", "name": "Wemo WiFi Smart Plug", "supportArticles": [ { "articleNum": "316901", "categories": "|Adding_Device|", "keywords": "316901, Wemo user account, Wemo account, Wemo app, link wemo, unlinked wemo, link to account, associate, reconnect, relink, re-link, re-linking, linking, how to, link, Wemos, Wemo devices, prompt", "lang": "en_US", "products": "|F7C027|F7C029fc-DIR|F7C030|F7C043|F7C059|F7C063|WDS060|WLS040|WLS0403|WSP080|WSP090|F7C033|F7C045|F7C046|F7C047|F7C048|F7C049|F7C050|F7C029fc-BIR|F7C029ca|F7C029ea|F7C029fc|F7C029uk|", "rank": 1, "title": "How to link Wemo devices to your Wemo account", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "Question:  Why is my Wemo app saying that I have unlinked Wemo® devices?

Answer:  When launching the Wemo app that is connected to your Wi-Fi, it will scan to see if there are unlinked Wemo devices on the network.  If there are unlinked Wemo devices, you will be prompted to add them to your Wemo account.  This will happen in the following scenarios:\n\n\n

NOTE:  Steps and images may vary depending on your device's operating system.  In the examples below, an iOS device is used. 
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Linking Wemo devices to the Wemo account
 
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Step 1:  Log in to your Wemo account.  To learn how, click here.
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Step 2:  The Wemo app will then scan your network to check if there are unlinked Wemo devices.  If it finds any unlinked Wemo devices, you will find a message at the bottom section of Devices.  Tap on it to begin the linking process.
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Step 3:  On the Link to Account screen, the unlinked Wemo devices will be displayed.   You will have two options:
 
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1.  Tap the Link to Account button if you want to link the Wemo devices to the Wemo account you are logged in to.
 
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2.  Tap These aren’t my Wemos if you don't want to link these devices and wish to proceed to the Devices section.
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IMPORTANT:  When you have linked these Wemo devices to a Wemo account, stored rules will be erased on the Wemo devices.  You will need to recreate the rules.


Related Articles:

Troubleshooting Wemo device issues
Common issues with Wemo devices
What to do if the Wemo device is not in the Wemo App
Wemo Accounts User Guide
Wemo Accounts Frequently Asked Questions
", "version": "=I0772320538" }, { "articleNum": "275544", "categories": "|About_your_product|", "keywords": "275544, Wemo® Bridge, Wemo Bridge, F7C074, code, Apple Home App, Scene, Automation, Rooms, apple home, F7C059, F7C063, WLS040, WLS0403, Wemo Smart Video Doorbell, WDC010, 324928", "lang": "en_US", "products": "|WDS070|WSC010|WDC010|F7C059|F7C063|F7C074|WDS060|WLS040|WLS0403|WSP080|WSP090|WSP100|", "rank": 1, "title": "Meet the Apple Home app", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "
Using the Apple Home app, your iOS device can easily control any accessory that works with Apple® HomeKit®.  You can manage different accessories at once, organize them by room, ask Siri® to turn ON/OFF lights and more.  The Home app makes all your connected devices work smarter for you.

The Home app is available on your favorite Apple devices:
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When purchasing smart home devices, look for the Works with Apple HomeKit symbol on the box.  This symbol means the product you are purchasing has been reviewed and approved by Apple to work with the HomeKit ecosystem and can be controlled using your Home app.
 
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\"sf275544-001_en_v4.png\"
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App Features

Home
 
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\"sf208585-001_en_v3.png\"
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This is the main screen for your Home app.  From here you have quick access to rooms, automations, scenes, and can control your favorite HomeKit-enabled devices.

Rooms
 
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\"sf318204-001_en_v1.png\"
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The Home app allows you to group devices into Rooms.  This helps organize devices throughout your home and can be used when creating automations or controlling multiple devices at once.

Automation
 
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\"sf275544-004_en_v4.png\"
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What would a smart home be without operating automatically?  The Home app allows you to create Automations which are rules for your smart devices to follow without any interaction from you.  To use Automations, you are required to have a Home hub present on your network.  For more information on Home hubs, click here.

Discover
 
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Want to learn more about what you can do with the Home app?  The Discover section provides help and ideas you can use to make your home more convenient and more secure.
", "version": "=I0772320538" }, { "articleNum": "317057", "categories": "|About_your_product|", "keywords": "317057, Wemo WiFi Smart Plug, WSP080, smart plug, Wemo, about, information, more, remote, control, anywhere, automation, automate, Wemo App, Apple HomeKit, Alexa, Google Assistant, hands-free, Wemo WiFi Smart Plug, Wemo Account, Wemo Remote Cloud Server, Wemo Cloud Server", "lang": "en_US", "products": "|WSP080|", "rank": 1, "title": "Meet the Wemo WiFi Smart Plug, WSP080", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "The Wemo WiFi Smart Plug, WSP080 allows you to control and view the status of your devices from anywhere and set Rules to automate turning your devices ON and OFF.  The device will send notifications, will work with Rules, and with other Wemo® products in the ecosystem.  It is the simple entry-point to the smart home experience.  For more information, click here.

Front Panel
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Side Panels

Apple® HomeKit™ code sticker
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Power button
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Product Features
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Product Specifications
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Setup Requirements\n\n
 
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What is in the box?
 \n", "version": "=I0772320538" }, { "articleNum": "316650", "categories": "|Installation|", "keywords": "316650, Wemo Account, Wemo User Accounts, Wemo Accounts, Wemo App, Wemo Smart LED Bulbs, Wemo Link, F7C031, Wemo bulbs, lightbulbs, bulb, add bulb, Wemo installation, Wemo® Smart LED Bulbs, adding, to add, bulbs, new, detect, to detect, detecting", "lang": "en_US", "products": "|F7C027|F7C029fc-DIR|F7C030|F7C043|F7C063|WLS040|WLS0403|WSP080|WSP090|F7C033|F7C045|F7C046|F7C047|F7C048|F7C049|F7C050|F7C029fc-BIR|F7C029ca|F7C029ea|F7C029fc|F7C029uk|", "rank": 1, "title": "Adding Wemo Smart LED Bulbs to your Wemo installation", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "This article will walk you through steps in adding Wemo® Smart LED Bulbs to your Wemo installation. 

Before you begin\n\n\n

NOTE:  Steps and images may vary depending on your device's operating system.  In the examples below, an iOS device is used. 
 
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Step 1:  Log in to your Wemo Account.  To learn how, click here.
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Step 2:  On the Devices section, tap the plus ( + ) icon to begin adding new Wemo Smart LED Bulbs.
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Step 3:  Tap on Wemo Bulbs and Wemo Link.
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Step 4:  Tap on Add Bulbs to a Wemo Link.
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The Wemo App will begin scanning for new bulbs to be added.
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Step 5:  If bulbs are detected, they will appear with a check mark on the list.  Tap Add to continue.

NOTE:  By default, they will appear in order as detected by the name, Lightbulb 01, Lightbulb 02 and so on.  If you do not want to add one of the bulbs, just tap the name to uncheck it.

Step 6:  You can rename each bulb by tapping on the name.  Tap Save to continue.
 
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The Wemo Smart LED Bulbs have now been successfully added and will now appear in the Devices section.
", "version": "=I0772320538" }, { "articleNum": "316944", "categories": "|Installation|", "keywords": "316944, how to, close, closing, Wemo Account, steps, to close, how to close, permanent, permanently, account, an account, irreversible, information, info, more, about, permanent action, closed successfully", "lang": "en_US", "products": "|F7C027|F7C029fc-DIR|F7C030|F7C043|F7C059|F7C063|WDS060|WLS040|WLS0403|WSP080|WSP090|F7C033|F7C045|F7C046|F7C047|F7C048|F7C049|F7C050|F7C029fc-BIR|F7C029ca|F7C029ea|F7C029fc|F7C029uk|", "rank": 1, "title": "How to close a Wemo Account", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "If you would like to close your Wemo® Account, you can do so through the Wemo App.  Your Wemo devices will continue to work as usual, until you perform a factory restore on them.  Any remote access or third party services such as Amazon Alexa, Google Home™, or IFTTT® will no longer function after closing your account.  

IMPORTANT:  Closing an account is permanent and cannot be reversed.
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Step 1:  Launch the Wemo App and log in to your account.  For instructions, click here.

NOTE:  Steps and images may vary depending on your device's operating system.  In the examples below, an iOS device is used. 

Step 2:  Tap on More.
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NOTE:  If you are using an Android™ device, tap on the gear icon located at the upper-left corner of the Wemo App.
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Step 3:  Under My Account, tap the account that is currently logged in.
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Step 4:  Tap on Close Account.  If you would rather keep your account and just log out of it instead, tap on Log Out.
 
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Step 5:  Tap on Close Account again.  If you would rather keep your account, tap on Cancel to return to the Wemo App.
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\"User-added
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Step 6:  Confirm if you want to close your account.  Tap Yes to continue or Cancel to go back to the Wemo App.
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\"User-added
 
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Once your account is closed, you will be logged out of the Wemo App and re-directed to the main screen.  A confirmation message will inform you that your account has been successfully closed.
 
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\"User-added
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Common Questions

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\n Need more help?\n \n Visit the full support page\n \n

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