{ "action": "Product-GetPDPSupportArticles", "queryString": "pid=WDC010", "locale": "en_ID", "productModel": { "code": "WDC010", "name": "Smart Video Doorbell", "supportArticles": [ { "articleNum": "326880", "categories": null, "keywords": "215445, how to, set-up, basic setup, Wemo Smart Video Doorbell Apple HomeKit Tips and Tricks, Wemo Smart Video Doorbell, tips and tricks, wemo doorbell, WDC010", "lang": "en_US", "products": "|WDC010|WDC010-CA|WDC010-TL|", "rank": 1, "title": "Wemo Smart Video Doorbell Apple HomeKit Tips and Tricks (VIDEO)", "type": "Video", "latestLink": null, "hyperlink": "https://www.youtube.com/watch?v=e9l_P8QY6y0", "body": "
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\"Bekijk Watch on Youtube
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", "version": "=G1204320101" }, { "articleNum": "318642", "categories": "|About_your_product|", "keywords": "318642, Wemo Smart Video Doorbell, WDC010, getting to know, get to know, meet, product features, requirements, package contents, doorbell, wemo doorbell, 323096", "lang": "en_US", "products": "|WDC010|", "rank": 1, "title": "Meet the Wemo Smart Video Doorbell, WDC010", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "The Wemo Smart Video Doorbell, WDC010 offers an easy and convenient way to safely monitor your home with an expanded field of view, high-quality video resolution and secure recording capabilities.  Working exclusively with Apple® HomeKit® Secure Video, it’s an easy way to a simpler, smarter, and more secure home. You’ll see everything with a super-wide 178° vertical field of view, and the 4MP high-resolution camera allows for premium zoom clarity.  For more information, click here.
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Product Features
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Parts
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Front
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Back
 
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Dimensions\n\n
 
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Requirements
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Package Contents
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For additional details, click here.
", "version": "=G1204320101" }, { "articleNum": "275544", "categories": "|About_your_product|", "keywords": "275544, Wemo® Bridge, Wemo Bridge, F7C074, code, Apple Home App, Scene, Automation, Rooms, apple home, F7C059, F7C063, WLS040, WLS0403, Wemo Smart Video Doorbell, WDC010, 324928", "lang": "en_US", "products": "|WDS070|WSC010|WDC010|F7C059|F7C063|F7C074|WDS060|WLS040|WLS0403|WSP080|WSP090|WSP100|", "rank": 1, "title": "Meet the Apple Home app", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "
Using the Apple Home app, your iOS device can easily control any accessory that works with Apple® HomeKit®.  You can manage different accessories at once, organize them by room, ask Siri® to turn ON/OFF lights and more.  The Home app makes all your connected devices work smarter for you.

The Home app is available on your favorite Apple devices:
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When purchasing smart home devices, look for the Works with Apple HomeKit symbol on the box.  This symbol means the product you are purchasing has been reviewed and approved by Apple to work with the HomeKit ecosystem and can be controlled using your Home app.
 
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App Features

Home
 
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This is the main screen for your Home app.  From here you have quick access to rooms, automations, scenes, and can control your favorite HomeKit-enabled devices.

Rooms
 
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The Home app allows you to group devices into Rooms.  This helps organize devices throughout your home and can be used when creating automations or controlling multiple devices at once.

Automation
 
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What would a smart home be without operating automatically?  The Home app allows you to create Automations which are rules for your smart devices to follow without any interaction from you.  To use Automations, you are required to have a Home hub present on your network.  For more information on Home hubs, click here.

Discover
 
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Want to learn more about what you can do with the Home app?  The Discover section provides help and ideas you can use to make your home more convenient and more secure.
", "version": "=G1204320101" }, { "articleNum": "318723", "categories": "|Advance_Configuration|", "keywords": "318723, Wemo Smart Video Doorbell, WDC010, wemo doorbell firmware update, firmware, wemo doorbell firmware, updating wemo doorbell firmware, update firmware of wemo doorbell, doorbell, wemo doorbell, 324618", "lang": "en_US", "products": "|WDC010|", "rank": 1, "title": "Wemo Doorbell firmware update", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "The Wemo Smart Video Doorbell, WDC010 provides a simple way to secure your home.  Featuring live video streaming, it works with your existing Apple® HomeKit® devices to alert you when someone is at your door or record video of people that come up to your door.  The Wemo Doorbell integrates with your existing iCloud® account to record and store video without needing a separate account.

The Wemo Doorbell updates its firmware automatically.  It checks every day at 2 AM for a new update.  If a new firmware is available, the Wemo Doorbell will download the update and apply it. 

IMPORTANT:  This happens automatically as long as your doorbell is connected to a WiFi with internet access.   No further user intervention is required. ", "version": "=G1204320101" }, { "articleNum": "318680", "categories": "|Advance_Configuration|", "keywords": "318680, Wemo Smart Video Doorbell, WDC010, reboot, reboot wemo doorbell, rebooting wemo doorbell, how to reboot wemo doorbell, wemo doorbell reboot, doorbell, wemo doorbell, 322653", "lang": "en_US", "products": "|WDC010|", "rank": 2, "title": "How to reboot your Wemo Doorbell", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "If you are having trouble using your Wemo Smart Video Doorbell, WDC010, an easy troubleshooting step to try is to reboot the unit.  Rebooting the Wemo Doorbell requires you to remove it from its mount and press the reset button.

The Reset button on the Wemo Doorbell is located on the back of the unit.  You will need a Torx T6 security bit or screwdriver to unscrew the security screw on the bottom of the Wemo Doorbell to remove it from the mounting plate.  A Torx T6 security screwdriver was included in the package of the Wemo Doorbell.

NOTE:  Rebooting the Wemo Doorbell is not the same as performing a factory restore.  Rebooting will not remove any custom settings.
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Step 1:  Unscrew the security screw from the bottom of the Wemo Doorbell and remove it from the mounting bracket.
 
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Step 2:  Use a small object like a pen or the Torx screwdriver tip to press and hold the reset button for 1 to 2 seconds or until all the lights on the Wemo Doorbell turn OFF.  Release the button to continue the reboot.
 
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Step 3:  Place the Wemo Doorbell back on the mounting bracket and put the security screw back in place.
 
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Your Wemo Doorbell will reboot and connect back to your WiFi.  This will take about 30 seconds total.", "version": "=G1204320101" } ] }, "template": "pdpSupportArticles", "success": true, "renderedTemplate": "
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Common Questions

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