{ "action": "Product-GetPDPSupportArticles", "queryString": "pid=INC002ttBK", "locale": "en_ID", "productModel": { "code": "INC002ttBK", "name": "Universal USB-C® Dual Display Dock", "supportArticles": [ { "articleNum": "335505", "categories": "|About_your_product|", "keywords": "335505, Belkin Dock Utility, user guide, dock utility, belkin dock utility user guide, AVC004, AVC005, AVC008, F2CU040, F4U092, F4U097, F4U109, F4U110, INC001, INC002, INC003, INC004, INC006, INC007, INC008, INC009, INC011, INC012, INC015, INC018", "lang": "en_US", "products": "|AVC004btBK|AVC004BK-BL|AVC008btSGY|AVC005btBK|AVC005BK-BL|F2CU040btBLK|F2CU040btBLK-MG|F2CU040bBLK|F2CU040ywWHTAPL|F2CU040dsWHTAPL|F4U092btBLK|F4U092btSGY|F4U092btSGY-MG|F4U092btSGY-RM2|F4U097tt|F4U097au|F4U097vf|F4U097sa|F4U097ja|F4U097kr|F4U097zh|F4U097tt-RM|F4U109tt|F4U109tt-RM2|F4U109tt-TAA|F4U109zh|F4U109vf|F4U109au|F4U109kr|F4U109sa|F4U109ja|INC001btBK|INC001btBK-WM|INC001BK-BL|INC006vfSGY|INC007vfBK|INC004btSGY|INC002ttBK|INC009btSGY|INC007ttBK|INC006ttSGY|INC003ttBK|INC008ttBK|INC002vfBK-RL|INC003vfBK|INC006auSGY|INC002ttBK-TAA|INC007qcBK|INC008btBK|INC002jaBK|INC006qcSGY|INC002vfBK|INC003auBK|INC002qcBK|INC004btSGY-RM|INC003ttBK-RM|INC015btSGY|INC018ttBK|INC015btSGY-CZ|INC011btWH|INC012btBK|INC011ttWH|INC012dsWH|INC018qcBK|INC018vfBK|F4U110tt|F4U110bt-TAA|F4U110ja|F4U110sa|F4U110kr|F4U110vf|F4U110au|F4U110zh|F4U110bt|F4U110vf-RL|", "rank": 1, "title": "Belkin Dock Utility User Guide", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "Boost your network security with free dock utility software! The Belkin Dock Utility takes your team to the next level by enhancing the already powerful features of your existing Belkin docks, hubs, and adapters that have an ethernet port. This includes those with Thunderbolt™, GaN, USB-C®, DisplayLink®, and SiliconMotion technology.

The downloadable software is compatible with Windows® and macOS®, and implementing it for your business gives you Media Access Control (MAC) address mirroring, network interface management, and fully automatic operation to deliver a seamless user experience. 

To learn more about this software, visit the links below:

Features

Meet the Belkin Dock Utility
Belkin Dock Utility FAQs
Belkin Dock Utility device compatibility

Using the software

Overview of the Belkin Dock Utility user interface
Belkin Dock Utility features and functionality
Uninstalling the Belkin Dock Utility
How MAPT works

Troubleshooting

Fixing issues with the Belkin Dock Utility

Downloads

Belkin Dock Utility Downloads", "version": "=D1290720143" }, { "articleNum": "317395", "categories": "|About_your_product|", "keywords": "323374, 317395, DisplayLink, USB-C dock, computer dock, external display, external monitors, drivers, Belkin CONNECT Universal USB-C® Triple Display Dock, INC007, Belkin CONNECT USB-C Dual Display Docking Station, INC002, Belkin USB-C™ Express Dock 3.1 HD (USB Type-C™), F4U093", "lang": "en_US", "products": "|INC007ttBK|INC007vfBK|INC007qcBK|INC002ttBK|INC002vfBK-RL|INC002vfBK|INC002ttBK-TAA|INC002qcBK|F4U093vf|F4U093tt|B2B152tt|F4U093ja|F4U093kr|F4U093sa|F4U093au|", "rank": 1, "title": "Belkin DisplayLink Docks", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "Thank you for purchasing a Belkin USB-C® computer dock.  Your new dock utilizes DisplayLink® technology.  DisplayLink allows your computer to support multiple external displays using your Belkin dock. 

Before you begin using your dock, you will need to ensure that you are using the most up-to-date DisplayLink drivers for your computer.   Failure to do so will keep you from using the display functionality of your dock.  Click on the link below for your computer:\n
 
\n\n\n
What Belkin products require DisplayLink drivers?

The following Belkin products require DisplayLink drivers to be installed on any computer that you wish to use with the dock for full display functionality:
 \n\n
What is DisplayLink?

DisplayLink is a technology that makes it easy to connect a computer to a universal docking station and use multiple devices such as external displays, extra USB ports, and audio or ethernet devices through the dock.  Belkin is not associated with DisplayLink.  DisplayLink drivers are developed and hosted by DisplayLink.

For more information on DisplayLink, visit their website at https://www.synaptics.com/company/overview.

For initial setup instructions of Belkin INC007 using the DisplayLink Manager driver, click here.", "version": "=D1290720143" }, { "articleNum": "317651", "categories": "|About_your_product|", "keywords": "317651, specs, features, warranty, compatibility, dock station, docking station, computer, usb-c, compatible, Belkin USB-C® Dual Display Dock, INC002", "lang": "en_US", "products": "|INC002qcBK|INC002ttBK|INC002vfBK|", "rank": 1, "title": "Getting to know the Belkin USB-C® Dual Display Dock, INC002", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "The Belkin USB-C® Dual Display Dock, INC002 allows you to connect two HD monitors to your Windows®, Mac®, or Chrome laptop with up to 85W of passthrough power to charge your laptop at the same time.  Using DisplayLink® technology, the Belkin INC002 can add up to two external 1080P displays to your computer over USB-C even if the computer does not support video over USB-C or charging over USB-C.
 \n
\"User-added
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Product Features
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Dimensions
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Compatibility

The Belkin INC002 is designed to work with laptops that support USB-C connections.  For charging, the computer must support charging over USB-C.  The dock has been tested to work with both Windows and Mac computers and requires DisplayLink drivers.  It also supports Chrome OS.

The dock has been tested for compatibility with the following devices:
 \n\n
Package Contents
 \n", "version": "=D1290720143" }, { "articleNum": "208590", "categories": null, "keywords": "208590, 322115, Belkin Dock Utility, belkin dock manager, dock utility, dock manager, download, software, software download, operating system, mac, macos, mac os, windows, windows os", "lang": "en_US", "products": "|INC006vfSGY|INC006ttSGY|INC006auSGY|INC006qcSGY|AVC005btBK|AVC005BK-BL|F4U109tt|F4U109tt-RM2|F4U109tt-TAA|F4U109zh|F4U109vf|F4U109au|F4U109kr|F4U109sa|F4U109ja|AVC004btBK|AVC004BK-BL|INC011btWH|INC011ttWH|INC012btBK|INC012dsWH|INC018ttBK|INC018qcBK|INC018vfBK|AVC008btSGY|F2CU040btBLK|F2CU040btBLK-MG|F2CU040bBLK|F2CU040ywWHTAPL|F2CU040dsWHTAPL|F4U092btBLK|F4U092btSGY|F4U092btSGY-MG|F4U092btSGY-RM2|F4U097tt|F4U097au|F4U097vf|F4U097sa|F4U097ja|F4U097kr|F4U097zh|F4U097tt-RM|INC001btBK|INC001btBK-WM|INC001BK-BL|INC002ttBK|INC002vfBK-RL|INC002ttBK-TAA|INC002jaBK|INC002vfBK|INC002qcBK|INC003ttBK|INC003vfBK|INC003auBK|INC003ttBK-RM|INC004btSGY|INC004btSGY-RM|INC007vfBK|INC007ttBK|INC007qcBK|INC008ttBK|INC008btBK|INC009btSGY|INC015btSGY|INC015btSGY-CZ|F4U110tt|F4U110bt-TAA|F4U110ja|F4U110sa|F4U110kr|F4U110vf|F4U110au|F4U110zh|F4U110bt|F4U110vf-RL|AVC008fqSGY-V2|AVC008hqSGY-V2|", "rank": 1, "title": "Belkin Dock Utility Downloads", "type": "Download", "latestLink": null, "hyperlink": null, "body": "

You can download the software for the Belkin Dock Utility on this page.

Select your operating system:

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macOS®
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Software

\nVer. 1.1.0.250307 (compatible with AVC008, INC007, INC011, and INC012 only)
Download 305 KB
 
\nIMPORTANT: Once you've downloaded the software, run the file, and follow the on-screen instructions. After installing it, make sure to reboot your computer so that the changes can take place.
\n
 
\n
Windows®
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Software

\nVer. 2.6.5 RC6
Download 700 KB
Release Notes\n
 
\nIMPORTANT: Once you've downloaded the .msi software, open the Release Notes and scroll down near the bottom to find the installation instructions.
\n
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", "version": "=D1290720143" }, { "articleNum": "317931", "categories": "|About_your_product|", "keywords": "317931, Belkin USB-C® Dual Display Dock, INC002, dock station, docking station, computer, usb-c, support, features, product, information", "lang": "en_US", "products": "|INC002qcBK|INC002ttBK|INC002vfBK|", "rank": 1, "title": "Belkin INC002 Product Information", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "SKU:  INC002
 \n
 
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\"User-added
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Features     Dimensions    Compatibility     Box     Ports\n\n
 
\n
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Features
\n
Compatible with macOS®, Windows®, and Chrome OS™ computers with a USB-C® port

Connect multiple devices to your laptop through one dock, including monitors, USB stick, mouse, keyboards, internet, hard drives, and more

Supports dual 1080P displays at 60 Hz

Supports USB-C PD to charge your USB-C charging compatible laptop

Includes 135W power supply

Three USB-A 3.1 ports

Two HDMI 1.4 ports

One 10/100/1000 RJ45 ethernet port

One 3.5 mm TRSS microphone input/stereo output port

Kensington® security lock-compatible

Can be VESA® mounted

Features DisplayLink® technology

Power indicator light

Power button

2-year warranty \n\n
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\n\n
Dimensions
\n\n

\"User-added
\"User-added
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1.  Height:  1.5 in
2.  Width:  3.75 in
3.  Depth:  3.75 in\n\n
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\n
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\n
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Compatibility
\n\n
 
\n\n
The Belkin INC002 is designed to work with laptops that support USB-C connections.  For charging, the computer must support charging over USB-C.  The dock has been tested to work with both Windows and Mac computers and requires DisplayLink drivers.  It also supports Chrome OS.  It has been tested for compatibility with the following devices:
\n \n\n\n\n
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\n
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Box
\n \n\n
 
\nBelkin USB-C® Dual Display Dock, INC002
Power adapter
Quick start guide
Regulatory documentation
 \n
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Ports
\n\n
\"User-added
\n
1.  Power button
2.  DC power jack for the dock
3.  10/100/1000 RJ45 ethernet port
4.  Two USB 3.1 Type-A ports
5.  Two HDMI video output ports\n\n
\"User-added
\n\n
 
\n\n
6.  3.5 mm TRSS microphone input and stereo audio output port
7.  USB 3.1 Type-A port
8.  USB 3.1 Type-C port for connecting to your laptop
9.  Power light
\n \n\n
\n
 
\nLearn More >", "version": "=D1290720143" } ] }, "template": "pdpSupportArticles", "success": true, "renderedTemplate": "
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Common Questions

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\n Need more help?\n \n Visit the full support page\n \n

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" }