{ "action": "Product-GetPDPSupportArticles", "queryString": "pid=F7U050jaWHT", "locale": "en_ID", "productModel": { "code": "F7U050jaWHT", "name": "BOOST↑UP™ Bold Wireless Charging Pad 10W for Apple, Samsung, LG and Sony", "supportArticles": [ { "articleNum": "293930", "categories": "|About_your_product|", "keywords": "Belkin Connected Equipment Warranty, warranty, HK, PH, IN, TH, MY, SG, Hong Kong, India, Philippines, Thailand, Malaysia, Singapore, claims, wireless chargers, accessory, wireless charger, 293930, CEW", "lang": "en_US", "products": "|F7U014dqSLV|F7U027auWHT-APL|F7U052xBLKPSU|F7U050dqWHT|F7U054dqBLK-APL|F7U054auBLK-APL|F7U054auWHT-APL|F7U054dqWHT-APL|F7U054jaBLK-APL|F7U054jaWHT-APL|F7U054krBLK-APL|F7U054krWHT-APL|F7U054myBLK-APL|F7U054myWHT-APL|F7U054vfBLK-APL|F7U054vfWHT-APL|F7U054yzBLK-APL|F7U054yzWHT-APL|F7U014bgSLV|F7U027drWHT|F7U052myBLK|F7U050myBLK|F7U050myWHT|F7U027zbWHT|F7U050zbBLK|F7U050zbWHT|F7U050jaBLK|F7U050jaWHT|", "rank": 1, "title": "Belkin Connected Equipment Warranty (APAC)", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "Belkin’s Connected Equipment Warranty offers added peace of mind by covering equipment that is connected to a Belkin charging accessory. 

The Belkin Connected Equipment Warranty only protects against damage to properly connected equipment where Belkin has determined, in its sole discretion, that the damage resulted from an occurrence, and does not protect against acts of God (other than lightning) such as flood, earthquake, war, vandalism, theft, normal-use wear and tear, erosion, depletion, obsolescence, abuse, damage due to low-voltage disturbances (i.e. brownouts or sags), non-authorized program, or system equipment modification or alteration.  In no event shall Belkin be liable for incidental, special, direct, indirect, and consequential or multiple damages such as, but not limited to, lost business or profits arising out of the sale or use of any Belkin charging accessory, even if advised of the possibility of such damages.

If your device is damaged by an electrical charge while properly connected to Belkin charging accessory, Belkin will repair or replace it up to a value of $2,500.  Your device must be properly aligned according to the usage instructions and connected to an outlet by a properly wired AC power line with a protective ground, such as the one provided with the product.

This is the sole warranty of Belkin in respect to connected equipment, lost data or other damages; there are no other warranties, express or implied, except as required by law.  Implied warranties required by law include the implied warranty of condition of quality, merchantability and fitness for a particular purpose, and such implied warranties, if any, are limited in duration to the term of this warranty. 

Belkin will spend, to repair or replace the damaged connected equipment, at Belkin's option, an amount equal to the fair market value of the damaged equipment or the original purchase price of the equipment, whichever is less, up to the maximum amount set forth in the product packaging.

This warranty is valid only for the original purchaser of the product.  All damage claims against the product must be made within 15 days from the date of the occurrence or the warranty is void. 

A Belkin Customer Support Representative will then instruct you on how to forward your equipment, receipt, and Belkin wireless charger in use during the damaging event, as well as how to proceed with your claim, including data recovery services.
 
Inspection/Shipping

Belkin may require an inspection of the damaged wireless charger, connected equipment and site where the damage occurred.  Costs of shipping the wireless charger and damaged equipment to Belkin for the inspection is the responsibility of the purchaser.  Belkin may negotiate the cost of repairs or designate an equipment repair facility.  For this reason, the damaged products should remain available for inspection until the claim is finalized.
 
Voiding

All warranties are null and void if:\n", "version": "=C0513120269" }, { "articleNum": "291989", "categories": "|About_your_product|", "keywords": "291989, Wireless charger, Boost Up, BoostUp, wireless, smartphone, phone, charger, Qi, iPhone 8, iPhone 8 Plus, iPhone X, info, information, specs, Samsung Fast Wireless Charging, BOOST↑UP™ Bold Wireless Charging Pad, F7U050", "lang": "en_US", "products": "|F7U050dqWHT|F7U050auBLK|F7U050auBLU|F7U050auH29|F7U050auWHT|F7U050dqBLK|F7U050dqH29|F7U050jaBLK|F7U050jaWHT|F7U050krBLK|F7U050krBLU|F7U050krH29|F7U050krWHT|F7U050myBLK|F7U050myBLU|F7U050myH29|F7U050myWHT|F7U050vfBLK|F7U050vfWHT|F7U050yzBLK|F7U050yzBLU|F7U050yzH29|F7U050yzWHT|F7U050zbBLK|F7U050zbWHT|", "rank": 1, "title": "Getting to know the Belkin BOOST↑UP™ Bold Wireless Charging Pad 10W for Apple, Samsung, LG and Sony, F7U050", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "
The Belkin BOOST↑UP™ Bold Wireless Charging Pad 10W for Apple, Samsung, LG and Sony, F7U050 is a wireless charging pad for compatible Apple®, Samsung®, LG®, Sony®, and other Qi™-enabled devices at optimal speeds.  The Belkin F7U050 complements the wireless charging technology of many compatible devices with its 10 W charging capability, making it a real heavy hitter.
 
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\"User-added
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Main Features
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Other Specifications\n\n\nCompatibility

It is compatible with all Qi-enabled devices such as the following:
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NOTE:  The Belkin F7U050 is compatible with lightweight plastic cases up to 3 mm in thickness (metal cases are not compatible).
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Related Article:

Belkin F7U050 Frequently Asked Questions
", "version": "=C0513120269" }, { "articleNum": "291990", "categories": "|About_your_product|", "keywords": "291990, Qi, Boost Up, BoostUp, FAQ, FAQs, questions, answers, answer, query, information, warranty, feature, features, Wireless Charging Pad, wireless, charger, charging, Belkin BOOST↑UP™ Bold Wireless Charging Pad 10W for Apple, Samsung, LG and Sony, F7U050, F7U050dqBLK, F7U050dqH29, F7U050dqBLU, F7U050dqWHT", "lang": "en_US", "products": "|F7U050dqWHT|F7U050auBLK|F7U050auBLU|F7U050auH29|F7U050auWHT|F7U050dqBLK|F7U050dqH29|F7U050jaBLK|F7U050jaWHT|F7U050krBLK|F7U050krBLU|F7U050krH29|F7U050krWHT|F7U050myBLK|F7U050myBLU|F7U050myH29|F7U050myWHT|F7U050vfBLK|F7U050vfWHT|F7U050yzBLK|F7U050yzBLU|F7U050yzH29|F7U050yzWHT|F7U050zbBLK|F7U050zbWHT|", "rank": 2, "title": "Belkin F7U050 Frequently Asked Questions", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "TABLE OF CONTENTS
 \n
PRODUCT INFORMATION

1.  What is the Belkin BOOST↑UP™ Bold Wireless Charging Pad 10W for Apple, Samsung, LG and Sony, F7U050?
2.  What is the charging output of the Belkin F7U050?
3.  Can it charge more than one phone at a time?
4.  What is the warranty for the Belkin F7U050?
5.  Does this charging pad have a Connected Equipment Warranty (CEW)?
6.  Can you use the phone while using the charging pad?
7.  Which Qi standard is this charging pad compatible with?
8.  How do I operate the device?

COMPATIBILITY

1.  Which mobile phones or accessories are compatible with the Belkin F7U050?
2.  Can you charge an Apple Watch® on this?
3.  Will it work with a case on the phone?

HARDWARE INFORMATION

1.  What are the weight and dimensions of the charging pad?
2.  What do status light indicators mean and can they be turned OFF?
3.  Can this be used in a car?
4.  Can the charging pad cause the phone or battery to heat up while charging?
5.  Does it have a cooling fan?
6.  Does the charging pad need to be plugged in to charge a device?
7.  Can the charging pad be used with a case that has magnet in it?
8.  Does it have a rubber base?
9.  Does it have surge protection capabilities?
10.  What is included in the Belkin F7U050 package?
11.  Is it an intelligent charger (stops charging once device reaches 100 percent)?
12.  What are the specifications of the included power supply unit?
13.  What is the recommended operating/storage temperature for the charging pad?
14.  How do I clean the charging pad?
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PRODUCT INFORMATION

1.  What is the Belkin BOOST↑UP™ Bold Wireless Charging Pad 10W for Apple, Samsung, LG and Sony, F7U050?

The Belkin BOOST↑UP™ Bold Wireless Charging Pad 10W for Apple, Samsung, LG and Sony, F7U050 is a wireless charging pad for compatible Apple®, Samsung®, LG®, Sony®, and other Qi™-enabled devices.  The Belkin F7U050 complements the wireless charging technology of many compatible devices with its 10 W charging capability.

2.  What is the charging output of the Belkin F7U050?

The Belkin F7U050 charges up to 7.5 W for iPhone® X, iPhone 8 Plus and iPhone 8, up to 9 W for compatible Samsung Wireless Fast Charge devices, and up to 10 W for all other Qi-certified devices.

3.  Can it charge more than one phone at a time?

No, the Belkin F7U050 can only charge one phone at a time.

4.  What is the warranty for the Belkin F7U050?

The Belkin F7U050 comes with a 2-year limited warranty (with an additional year if you register on Belkin.com, for a total of 3 years).

5.  Does this charging pad have a Connected Equipment Warranty (CEW)?

Yes, it has a $2500 CEW.

6.  Can you use the phone while using the charging pad?

Yes.  However, you will not be able to move the phone if you want it to continue charging.  Also, using any apps or taking calls will slow the charging speed.

7.  Which Qi standard is this charging pad compatible with?

It is certified with the 1.2.3 version of the Qi specification.

8.  How do I operate the device?

The Belkin F7U050 doesn’t hold a charge and needs to be plugged in to a power outlet at all times to function.  To use the charger, place it on your work desk or nightstand and plug it to a power outlet.  Set your phone down on the pad to begin charging it wirelessly. 

COMPATIBILITY

1.  Which mobile phones or accessories are compatible with the Belkin F7U050?

The Belkin F7U050 is compatible with all Qi-certified devices and accessories.  Qi (pronounced “chee”) is the Wireless Power Consortium (WPC) standard for wireless charging.  To know if your device is Qi-certified, please check with your phone or accessory manufacturer and/or your wireless carrier.  Here are some of the mobile phones that are compatible with the charging pad: 
 

\n\n\n2.  Can you charge an Apple Watch® on this?

No.

3.  Will it work with a case on the phone?

Yes.  The Belkin F7U050 charges effectively through most cases up to 3 mm thick.

HARDWARE INFORMATION

1.  What are the weight and dimensions of the charging pad?

The charging pad has a thickness of 0.67", diameter of 3.75", and weight of 0.3 lbs.

2.  What do status light indicators mean and can they be turned OFF?\n\n\n The light indicator cannot be turned OFF.

3.  Can this be used in a car?

No, it can't.

4.  Can the charging pad cause the phone or battery to heat up while charging?

All chargers create some heat as they charge.  Wall chargers, docks, and even portable power banks lose some energy in the form of heat.  Wireless chargers are no different.  Chargers that have been through extensive efficiency testing will minimize the amount of energy wasted through heat, so it’s worth choosing a reputable brand.  Belkin chargers offer additional safety protocols built in to the circuitry – these advanced chipsets will shut down if they detect excessive heat to protect you and your devices.

5.  Does it have a cooling fan?

No.  The Belkin F7U050 has a heat-efficient and fan-free design that helps cool the charger.

6.  Does the charging pad need to be plugged in to charge a device?

Yes, it does.

7.  Can the charging pad be used with a case that has magnet in it?

It is safe to use a case with a magnetic backing;  however, the magnet may interfere with the wireless charging depending on the location of the magnet and if it makes the case thicker than 3 mm.

8.  Does it have rubber base?

This wireless charging pad has a large circular rubber base to help prevent it from moving around.

9.  Does it have surge protection capabilities?

No, it doesn't.

10.  What is included in the Belkin F7U050 package?

The package includes a 10 W wireless charging stand and a power supply unit with a 1.5 m/5 ft cord.

11.  Is it an intelligent charger (stops charging once device reaches 100 percent)?

Yes.  The phone and wireless charger will ‘communicate’ with each other and give the appropriate commands.

12.  What are the specifications of the included power supply unit?
 \n\n 13.  What is the recommended operating/storage temperature for the charging pad?
 \n\n14.  How do I clean the charging pad?

You can use a standard electrical cleaning spray to clean the charging pad.", "version": "=C0513120269" }, { "articleNum": "315141", "categories": "|Advance_Configuration|", "keywords": "315141, wireless charging, wireless charging pad, wireless charging stand, charging pad, charging stand, align, alignment, not charging, charging issue, charger", "lang": "en_US", "products": "|F7U027auWHT-APL|F7U050dqWHT|F7U052xBLKPSU|F7U053dsBLK|F7U067vfBLK-APL|F7U068btWHT|F7U070btBLK|F8M741tt-TM|F7U054dqBLK-APL|F7U027auWHT|F7U027dqWHT|F7U027dqWHT-APL|F7U027drWHT|F7U027drWHT-APL|F7U027krWHT|F7U027vfWHT|F7U027vfWHT-APL|F7U027yzWHT|F7U027zbWHT|F7U050auBLK|F7U050auBLU|F7U050auH29|F7U050auWHT|F7U050dqBLK|F7U050dqBLK-MG|F7U050dqH29|F7U050dqWHT-MG|F7U050jaBLK|F7U050jaWHT|F7U050krBLK|F7U050krBLU|F7U050krH29|F7U050krWHT|F7U050myBLK|F7U050myBLU|F7U050myH29|F7U050myWHT|F7U050vfBLK|F7U050vfBLK-MG|F7U050vfWHT|F7U050vfWHT-MG|F7U050yzBLK|F7U050yzBLU|F7U050yzH29|F7U050yzWHT|F7U050zbBLK|F7U050zbWHT|F7U052auBLK|F7U052auBLU|F7U052auH29|F7U052auWHT|F7U052dqBLK|F7U052dqBLK-MG|F7U052dqWHT|F7U052dqWHT-MG|F7U052jaBLK|F7U052jaWHT|F7U052krBLK|F7U052krWHT|F7U052myBLK|F7U052myWHT|F7U052vfBLK|F7U052vfWHT|F7U052vfWHT-MG|F7U052yzBLK|F7U052yzWHT|F7U053btBLK|F7U054auBLK-APL|F7U054auWHT-APL|F7U054dqWHT-APL|F7U054jaBLK-APL|F7U054jaWHT-APL|F7U054krBLK-APL|F7U054krWHT-APL|F7U054myBLK-APL|F7U054myWHT-APL|F7U054vfBLK-APL|F7U054vfWHT-APL|F7U054yzBLK-APL|F7U054yzWHT-APL|F7U067ttBLK|F7U067ttWHT|F7U068btBLK|F7U070btWHT|F8M741tt|F8M744tt|B2B170|B2B174|B2B180|B2B184|F7U025bt04-BLK|F7U027WHT-RM2|F7U050myWHT-MG|F7U051dqWHT|F7U052auBLK-MG|F7U055dqBLK-APL|F8M747bt|", "rank": 5, "title": "Troubleshooting wireless charging issues", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "Wireless chargers use a set of magnetic coils to generate a magnetic field.  This field is picked up by a matching set of coils inside the phone and use it as energy to charge the battery.  This is a convenient method of charging your phone as it does not require you to plug your phone into a power outlet.  However, it requires proper alignment of your phone with the charging pad.

If you are experiencing alignment or non-charging issues with your phone, this article will teach you a few fixes that you can try.
 \n
1.  Make sure that the wireless charger is connected properly to a power outlet.

2.  When you position your phone on the wireless charger, you should see a notification on the screen that tells you it’s charging.  If you don’t see a notification or message, try to adjust the position of your phone.
 
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3.  You can also try to remove your phone case.  Though wireless chargers are designed to work with most cases, some cases have metals to make them more durable or compatible with magnetized phone holders which may cause intermittent charging.
 

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4.  Another common issue with wireless charging is the misalignment of the phone on the charging pad or stand which causes the phone to not charge.  Here are some of the symptoms of improper alignment:\n\n\n To fix these issues, try to move your phone slightly on the wireless charging pad or stand to align it correctly.  The location of the charging coil may vary depending on the model of your phone.  You can check with your phone's manufacturer for tips on how to properly align your phone on a wireless charger.  Below are some examples of the coil locations on different phones models:
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PhoneCoil locationImage
iPhone®The iPhone places the coil in the middle of the phone.  This is the standard location for most phone models.\"User-added
Nokia® 8 SiroccoThe Nokia 8 Sirocco has the charging coil shifted to the right side of the phone.  This requires that the phone be shifted to the left on the Belkin charging pad to ensure the coils line up correctly.\"User-added
Razer™ Phone 2The Razer Phone 2 has the charging coils shifted down towards the bottom of the phone.  This requires that the phone be shifted up on the Belkin charging pad to ensure the coils line up correctly.\"User-added
", "version": "=C0513120269" } ] }, "template": "pdpSupportArticles", "success": true, "renderedTemplate": "
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Common Questions

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