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    "code": "F1DN116C-3",
    "name": "Secure DVI-I KVM Switch, 16-Port with CAC",
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      {
        "articleNum": "316266",
        "categories": "|User_Guides|",
        "keywords": "316266, Belkin Secure 8/16 Port KVM, user manual, Belkin Advanced Secure 8- and 16-Port DVI-I KVM Switches, Belkin Advanced Secure DVI-I KVM Switch; 8-Port Plus, F1DN108C-3, Belkin Advanced Secure Dual-Head DVI-I KVM Switch; 8-Port Plus, F1DN108F-3, Belkin Advanced Secure DVI-I KVM Switch; 16-Port Plus, F1DN116C-3, 319461",
        "lang": "en_US",
        "products": "|F1DN108C-3|F1DN108F-3|F1DN116C-3|",
        "rank": 1,
        "title": "Belkin Secure 8/16 Port KVM User Manual",
        "type": "Document",
        "latestLink": "https://s3.belkin.com/resources/pdf/KVM/Product_User_Manuals/Belkin_Secure_8_16_Port_KVM_User_Manual.pdf",
        "hyperlink": null,
        "body": "<span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Last Updated: 3/1/2023<br><br>This guide includes instructions on how to install and operate the Belkin Secure 8/16 Port KVM.<br><br>This covers the following products:</span></span></span>\n<div style=\"margin-left: 40px;\"><br><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">F1DN108C-3<br>F1DN108F-3<br>F1DN116C-3</span></span></span></div>\n<span style=\"color: #000000;\">  </span>\n\n<div id=\"support-article-downloads\">\n<div class=\"article-accordian\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><a href=\"https://s3.belkin.com/resources/pdf/KVM/Product_User_Manuals/Belkin_Secure_8_16_Port_KVM_User_Manual.pdf\" target=\"_blank\"><span style=\"color: #000000;\"><u>User Manual</u></span></a></span></div>\n</div>",
        "version": "=G1204320101"
      },
      {
        "articleNum": "316272",
        "categories": "|Other_Documents|",
        "keywords": "316272, administrator guide, Belkin Administrator Guide, guide, Belkin Secure Products, admin, document",
        "lang": "en_US",
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        "rank": 1,
        "title": "Belkin Secure Products Administrator Guide",
        "type": "Document",
        "latestLink": null,
        "hyperlink": null,
        "body": "<div id=\"support-article-downloads\">\n<div class=\"article-accordian\">\n<h2><span style=\"color: #3E951A;\">Version 1.0 </span></h2>\n</div>\n\n<div class=\"article-accordian-content collapse-me\" id=\"version_1_0\"><span style=\"font-family: arial,helvetica,sans-serif;font-size: 14px;\"><a href=\"https://s3.belkin.com/support/assets/belkin/others/HDC10957_Belkin%20Administrator%20Guide_RevC.2.pdf\" target=\"_blank\"><span style=\"color: rgb(62, 149, 26);\"><u>English and French</u></span></a> </span></div>\n</div>",
        "version": "=G1204320101"
      },
      {
        "articleNum": "80215",
        "categories": "|About_your_product|",
        "keywords": "80215, Belkin KVM Devices, Enterprise, Expandview, CAT5 KVM Extender, F1DJ Series, OmniView 2-port KVM, OmniView, LCD Rack Console, Cables, Network Adapters 10/100, OmniView E-Series, KVM, F1D086U, F1D108-OSD, CAT5 KVM Extender, F1D084, F1D086U, F1D108-CBL, B2B048, F1DV108, F1D201, F1D108-OSD, F1DN104D, F1DN104U, F1DN104B, F1DN104C, F1DN104E, F1DN104F, F1DN104M, F1DN104B-3, F1DN104C-3,  F1DN104E-3, F1DN102F-3, F1DN204M-3, secure kvm, cac, reader",
        "lang": "en_US",
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        "rank": 1,
        "title": "Belkin KVM Devices Frequently Asked Questions",
        "type": "FAQ",
        "latestLink": null,
        "hyperlink": null,
        "body": "<span style=\"font-size: 16px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><strong><u>TABLE OF CONTENTS</u></strong></span></span><br> \n<div style=\"margin-left: 40px;\"><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><strong>HARDWARE INFORMATION</strong><br> <br>1. <a href=\"#h1\"><span style=\"color: #3e951a;\">Does the Belkin B2B048 support Gigabit Speeds?</span></a><br>2. <a href=\"#h2\"><span style=\"color: #3e951a;\">What comes in the box with the Belkin F1DC101H, F1D201, F1D084, F1D086U, and F1DC101H-TAA KVM devices?</span></a><br>3. <a href=\"#h3\"><span style=\"color: #3e951a;\">Do Belkin USB to Ethernet adapters support PXE boot?</span></a><br>4. <a href=\"#h4\"><span style=\"color: #3e951a;\">Do the Belkin F1DB102P2-B and F1DN001-PWR require a power adapter to prevent PS/2 devices from not being recognized upon resume from standby or sleep?</span></a><br> <br><strong>GENERAL INFORMATION</strong><br> <br>1. <a href=\"#g1\"><span style=\"color: #3e951a;\">Is the Belkin F1DJ104P-B compatible with Windows<sup>®</sup> 7?</span></a><br>2. <a href=\"#g2\"><span style=\"color: #3e951a;\">Can the Belkin B2B048 support 2k and 4k jumbo frames?</span></a><br>3. <a href=\"#g3\"><span style=\"color: #3e951a;\">I use Belkin F1086U to get the video and USB from a remote location to another location and connect it to the Belkin F1DN104K.  What should I do if the mouse cursor keeps moving around the screen even with slight mouse motion?</span></a><br><span style=\"background-color: #FFFFFF;\">4. </span><a href=\"#g4\"><span style=\"color: #3e951a;\"><span style=\"background-color: #FFFFFF;\">What are the KVM PP3.0 product models?​</span></span></a><br><span style=\"background-color: #FFFFFF;\">5. </span><a href=\"#g5\"><span style=\"color: #3e951a;\"><span style=\"background-color: #FFFFFF;\">Can I use any CAC reader with Belkin Secure KVMs?</span></span></a></span></span></div>\n<span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\">  </span></span>\n\n<hr></hr><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"> <br><strong>HARDWARE INFORMATION</strong><br> <br><a name=\"h1\"><strong><span style=\"color: #3e951a;\">1. Does the Belkin B2B048 support Gigabit speeds?</span></strong></a><br> <br>Yes, the <b>Belkin</b> <strong>B2B048</strong> supports <strong>10/100/1000 Mbps </strong>or <b>1 Gbps</b>.<br> <br><a name=\"h2\"><strong><span style=\"color: #3e951a;\">2. What comes in the box with the Belkin F1DC101H, F1D201, F1D084, F1D086U, and F1DC101H-TAA KVM devices?</span></strong></a><br> <br><strong>F1DC101H</strong> – one 19&quot; Rack Console w/o KVM, one US Power Cord, one 25-pin to VGA / x2 PS/2 / x1 USB Cable, two Mounting Brackets / Rails, one User Manual CD, one Quick Start Guide<br> <br><strong>F1D201</strong> – one VGA / PS/2 Reverse KVM, one built-in VGA Cable, one 9 V / 300 mA Power Supply, one User Manual<br><br><strong>F1D084</strong> – one VGA / PS/2 Cat5 Extender, one built-in VGA / PS/2 Cable, one 5 V / 1 Amp Power Supply, one User Manual<br><br><strong>F1D086U</strong> – one VGA / USB Cat5 Extender, one Built-in VGA / USB Cable, one 5 V / 1 Amp Power Supply, one User Manual<br><br><strong>F1DC101H-TAA</strong> – one 19&quot; Rack Console w/o KVM, one US Power Cord, one 25-pin to VGA / x2 PS/2 / x1 USB Cable, two Mounting Brackets / Rails, one User Manual CD, one Quick Start Guide<br><br><a name=\"h3\"><strong><span style=\"color: #3e951a;\">3. Do Belkin USB to Ethernet adapters support PXE boot?</span></strong></a><br> <br>No, the Belkin <strong>USB to Ethernet</strong> adapters do not support <strong>PXE boot</strong>.<br> <br><a name=\"h4\"><strong><span style=\"color: #3e951a;\">4. Do the Belkin F1DB102P2-B and F1DN001-PWR require a power adapter to prevent PS/2 devices from not being recognized upon resume from standby or sleep?</span></strong></a><br><br>The only time you need the power adapter is if the computer can’t supply enough power to the <strong>KVM</strong>.  With PS/2 connection, if the computer goes into standby mode and there is no power on the KVM, the keyboard and mouse might not work upon resume.  This is a limitation in the PS/2 technology, not with the KVM.</span></span><br><br><span id=\"j_id0:j_id1:j_id164\"><span id=\"j_id0:j_id1:j_id164:j_id165:j_id191\"><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\">It is recommended to use both the KVM and power supply (<b>Belkin </b><strong>F1DB102P2-B</strong> and <strong>F1DN001-PWR</strong>) to ensure compatibility</span></span></span></span><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\">.  You can also adjust the operating system’s setting to prevent <strong>standby / sleep</strong>, or to increase the time before it happens to avoid having issues. <br><br><strong>GENERAL INFORMATION</strong><br><br><a name=\"g1\"><strong><span style=\"color: #3e951a;\">1. Is the Belkin F1DJ104P-B compatible with Windows<sup>®</sup> 7?</span></strong></a><br><br>Yes, the <b>Belkin </b><strong>F1DJ104P-B</strong> is compatible with <strong>Windows<sup>®</sup> 7</strong>.<br><br><a name=\"g2\"><strong><span style=\"color: #3e951a;\">2. Can the Belkin B2B048 support 2k and 4k jumbo frames?</span></strong></a><br><br>Yes, <strong>USB 3.0</strong> is capable of supporting <strong>jumbo frames</strong>, and as such, so is our <b>Belkin</b> <strong>USB 3.0 to Gigabit Ethernet</strong> adapter.<br><br><strong>NOTE:</strong>  While the 2k/4k packets can be supported, the user&#39;s Internet Service Provider (ISP) should support similar types of packets or Gigabit speeds at the same time.<br><br><a name=\"g3\"><strong><span style=\"color: #3e951a;\">3. I use Belkin F1086U to get the video and USB from a remote location to another location and connect it to the Belkin F1DN104K.  What should I do if the mouse cursor keeps moving around the screen even with slight mouse motion?</span></strong></a></span></span><br><br><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\">This issue happens because the Absolute Mouse drivers, the cross between touch and mouse inputs, are being used on the F1DN104K.  Because the F1DN104K has restricted I/O for security reasons, issues arise when extenders such as the F1086U are used.<br><br>To learn how to resolve this<span style=\"background-color: #ffffff;\">, click </span><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=107891\" target=\"_blank\"><span style=\"color: #3e951a;\"><span style=\"background-color: #ffffff;\">here</span></span></a><span style=\"background-color: #ffffff;\">.</span><br><br><a id=\"g4\" name=\"g4\"><strong><span style=\"color: #3e951a;\"><span style=\"background-color: #FFFFFF;\">4. What are the KVM PP3.0 product models?</span></span></strong></a></span></span><br><br><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"background-color: #FFFFFF;\">The following skus are the PP3.0 product models:</span></span></span>\n\n<ul><li><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"background-color: #FFFFFF;\">F1DN104B-3</span></span></span></li><li><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"background-color: #FFFFFF;\">F1DN104E-3</span></span></span></li><li><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"background-color: #FFFFFF;\">F1DN104C-3</span></span></span></li><li><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"background-color: #FFFFFF;\">F1DN104F-3</span></span></span></li><li><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"background-color: #FFFFFF;\">F1DN108C-3</span></span></span></li><li><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"background-color: #FFFFFF;\">F1DN116C-3</span></span></span></li><li><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"background-color: #FFFFFF;\">F1DN108F-3</span></span></span></li><li><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"background-color: #FFFFFF;\">F1DN104P-3</span></span></span></li><li><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"background-color: #FFFFFF;\">F1DN104W-3</span></span></span></li><li><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"background-color: #FFFFFF;\">F1DN104Q-3</span></span></span></li><li><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"background-color: #FFFFFF;\">F1DN104K-3</span></span></span></li><li><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"background-color: #FFFFFF;\">F1DN108K-3</span></span></span></li><li><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"background-color: #FFFFFF;\">F1DN204M-3</span></span></span></li><li><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"background-color: #FFFFFF;\">F1DN102K-3</span></span></span></li><li><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"background-color: #FFFFFF;\">F1DN102F-3</span></span></span></li><li><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"background-color: #FFFFFF;\">F1DN102N-3</span></span></span></li><li><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"background-color: #FFFFFF;\">F1DN102V-3</span></span></span></li></ul>\n<span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><a id=\"g5\" name=\"g5\"><strong><span style=\"color: #3e951a;\"><span style=\"background-color: #FFFFFF;\">5. Can I use any CAC reader with Belkin Secure KVMs?</span></span></strong></a></span></span><br><br><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\">The CAC port on the PP3.0 compliant KVMs is designed to support all CAC card readers that conform to the USB standard and are properly grounded.  Ungrounded peripherals pose a security risk as it would allow someone to replace the CAC reader with another peripheral device after the port has been opened.  In our testing, we test and validate against the Belkin F1DN005U, SCR331, SCR243, Stanley Global 111, OmniKey DoD USB CAC, and the Cherry USB CAC.  If a CAC reader is not properly grounded, that will cause its authorization to fail.</span></span>",
        "version": "=G1204320101"
      },
      {
        "articleNum": "289064",
        "categories": "|Other_Documents|",
        "keywords": "289064, Belkin Secure KVM Regulatory Information, document, F1DN102KVM-UN-3, F1DN202KVM-UN-3, F1DN104KVM-UN-3, F1DN204KVM-UN-3, F1DN102F-3, F1DN102K-3, F1DN102N-3, F1DN102V-3, F1DN104B-3, F1DN104C-3, F1DN104E-3, F1DN104F-3, F1DN104K-3, F1DN104P-3, F1DN104Q-3, F1DN104W-3, F1DN102FLP-DP-3, F1DN202FLP-DP-3, F1DN108K-3, F1DN108C-3, F1DN108F-3, F1DN116C-3",
        "lang": "en_US",
        "products": "|F1DN102F-3uk|F1DN102K-3|F1DN102KVM-UNN3|F1DN102N-3|F1DN102V-3|F1DN104B-3|F1DN104C-3|F1DN104E-3|F1DN104F-3|F1DN104K-3|F1DN104KVM-UNN3|F1DN104P-3|F1DN104Q-3|F1DN104W-3|F1DN108C-3|F1DN108F-3|F1DN108K-3|F1DN116C-3|F1DN204KVM-UNN3|F1DN102F-3|F1DN102K-3ea|F1DN102K-3uk|F1DN102N-3ea|F1DN102N-3uk|F1DN102V-3ea|F1DN102V-3uk|F1DN104B-3ea|F1DN104C-3ea|F1DN104E-3ea|F1DN104K-3ea|F1DN104P-3ea|F1DN104Q-3ea|F1DN104W-3ea|F1DN204KVM-UN-3|",
        "rank": 2,
        "title": "Belkin Secure KVM Regulatory Information PP3.0",
        "type": "Document",
        "latestLink": null,
        "hyperlink": null,
        "body": "<a href=\"https://s3.belkin.com/support/assets/belkin/others/LNKPG-00545_RevA01_SKVM%20Regulatory.pdf\" target=\"_blank\"><span style=\"color: #3e951a;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><u><span style=\"font-size: 14px;\">Belkin Secure KVM Regulatory Information PP3.0</span></u></span></span></a>",
        "version": "=G1204320101"
      },
      {
        "articleNum": "335165",
        "categories": "|About_your_product|",
        "keywords": "335165, SCR3310, card reader, CAC reader, compatibility, compatible, issue, bug, troubleshooting tips, resolution, workaround, fix, KM, KVM, switch, Belkin Secure KM, Belkin Secure KVM, Belkin Secure Modular KVM, Belkin KM Switch, Belkin KVM Switch, Belkin Universal 2nd Gen Secure KVMs, Belkin Secure Modular KVM Switch, Belkin Secure Universal 2nd Gen KVM Switch, Belkin Universal 2nd Gen Secure 8/16-Port KVM Switch, Belkin Secure Modular 2 and 4 Port Keyboard/Mouse (KM) Switches, Belkin Secure Ultra High Def DP/HDMI to DP/HDMI KVM Switch, Belkin Secure Single/Dual-Head DP/HDMI-DP/HDMI KVM Switch, Belkin Single/Dual-Head Modular Secure KVM Switch, Belkin Modular Secure KM Switch, NIAP PP3.0, NIAP PP4.0",
        "lang": "en_US",
        "products": "|F1DN002MOD-KM-4|F1DN004MOD-KM-4|F1DN102KVM-UNN4|F1DN102KVM-UN-4|F1DN102N-3|F1DN102MOD-BA-4|F1DN102MOD-DD-4|F1DN104MOD-PP-4|F1DN102MOD-HH-4|F1DN116C-3|F1DN102MOD-PP-4|F1DN204MOD-BA-4|F1DN104KVM-UN-4|F1DN202MOD-BA-4|F1DN104KVM-UNN4|F1DN116KVM-UN-4|F1DN104MOD-BA-4|F1DN202MOD-PP-4|F1DN104MOD-DD-4|F1DN104MOD-HH-4|F1DN108KVM-UN-4|F1DN202KVM-UN-4|F1DN202MOD-DD-4|F1DN204KVM-UNN4|F1DN202KVM-UNN4|F1DN202MOD-HH-4|F1DN204KVM-UN-4|F1DN204MOD-PP-4|F1DN208KVM-UN-4|F1DN204KVM-UN4M|F1DN104KVM-UN-3|F1DN204MOD-DD-4|F1DN108C-3|F1DN204MOD-HH-4|F1DN104P-3|F1DN102F-3|F1DN102N-3az|F1DN102F-3ea|F1DN102F-3uk|F1DN102K-3|F1DN102K-3uk|F1DN102K-3ea|F1DN102KVM-UNN3|F1DN102KVM-UN-3|F1DN102KVM-HA-3|F1DN102N-3ea|F1DN102N-3au|F1DN102N-3uk|F1DN102V-3|F1DN102V-3uk|F1DN102V-3ea|F1DN104B-3|F1DN104B-3uk|F1DN104B-3ea|F1DN104B-3au|F1DN104C-3|F1DN104C-3ea|F1DN104C-3uk|F1DN104E-3|F1DN104E-3uk|F1DN104E-3au|F1DN104E-3ea|F1DN104F-3|F1DN104F-3au|F1DN104F-3ea|F1DN104F-3uk|F1DN104K-3|F1DN104K-3au|F1DN104K-3ea|F1DN104W-3|F1DN104KVM-UNN3|F1DN104P-3au|F1DN104P-3uk|F1DN104P-3ea|F1DN104Q-3|F1DN104Q-3ea|F1DN104Q-3au|F1DN104Q-3uk|F1DN104W-3au|F1DN104W-3uk|F1DN104W-3ea|F1DN108F-3|F1DN108K-3|F1DN202KVM-UN-3|F1DN202KVM-UNN3|F1DN204KVM-UN-3|F1DN204KVM-UNN3|",
        "rank": 3,
        "title": "Known compatibility issue with the SCR3310 CAC reader",
        "type": "FAQ",
        "latestLink": null,
        "hyperlink": null,
        "body": "<span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Belkin has identified a compatibility issue with newer revisions of the SCR3310 common access card (CAC) reader with our NIAP PP3.0 and PP4.0 KM and KVMs that feature CAC reader passthrough.<br><br>This issue has been identified with the USB-A connection version of the SCR3310 with the hardware revision of 3.1. The version of these units can be seen on the internal circuit board of the card reader. We have thoroughly tested this hardware revision as well as performed destructive testing and found that it is due to a missing ground connection that causes it to not be recognized by the Belkin KM/KVM.<br><br>We have also tested SCR3310 hardware revisions prior to 3.1 and have seen that they will work with our PP3.0 and PP4.0 KVMs as these units do not lack the ground connection as seen on the REV 3.1 units.</span><br><br><span style=\"font-size: 24px;\"><strong>Some symptoms you might see with this issue</strong></span></span></span><br> \n<div style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">1. When connecting the SCR3310 to your PP4.0 KM/KVM, it may light up, but the computer will not recognize the card reader.</span><br><br><span style=\"font-size: 16px;\">2. When connecting the SCR3310 to your PP3.0 KM/KVM, the KM/KVM may not recognize the unit at all, with no lights on the KVM or the card reader. Your computer will also not recognize the card reader as connected.</span><br><br><span style=\"font-size: 16px;\">3. The SCR3310 will work fine when connected directly to a computer but will not work when connected to the KM/KVM.</span></span></span></div>\n<br><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><strong><span style=\"font-size: 24px;\">Troubleshooting tips</span></strong><br><br><span style=\"font-size: 16px;\">Unfortunately, due to the hardware change on the SCR3310, there is not much troubleshooting that we can provide. If the card reader does not work through the KM/KVM we recommend connecting it directly to a computer to confirm that the card reader is not faulty. If you are able to open your card reader, you can look to see what hardware revision it is.</span></span></span>",
        "version": "=G1204320101"
      }
    ]
  },
  "template": "pdpSupportArticles",
  "success": true,
  "renderedTemplate": "    <div class=\"product-container\">\n        <div class=\"quick-sol-pods\">\n            \n            \n                <div class=\"support-content\">\n                    \n                    <h3 class=\"support-content__heading\">Common Questions</h3>\n                    <div class=\"row\">\n                        <div class=\"col-12\">\n                            <ul class=\"support-content__list list-unstyled\">\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/id/support-article/?articleNum=316266\" class=\"support-content__link\">\n                                            Belkin Secure 8/16 Port KVM User Manual\n                                        </a>\n                                    </li>\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/id/support-article/?articleNum=316272\" class=\"support-content__link\">\n                                            Belkin Secure Products Administrator Guide\n                                        </a>\n                                    </li>\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/id/support-article/?articleNum=80215\" class=\"support-content__link\">\n                                            Belkin KVM Devices Frequently Asked Questions\n                                        </a>\n                                    </li>\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/id/support-article/?articleNum=289064\" class=\"support-content__link\">\n                                            Belkin Secure KVM Regulatory Information PP3.0\n                                        </a>\n                                    </li>\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/id/support-article/?articleNum=335165\" class=\"support-content__link\">\n                                            Known compatibility issue with the SCR3310 CAC reader\n                                        </a>\n                                    </li>\n                                \n                            </ul>\n                        </div>\n                    </div>\n                </div>\n            \n            <div class=\"support-hint\">\n                Need more help?\n                <a href=\"https://www.belkin.com/id/support-product/?sku=F1DN116C-3\" class=\"support-hint__link\">\n                    Visit the full support page\n                </a>\n            </p>\n        </div>\n    </div>"
}