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  "productModel": {
    "code": "F1DC101V",
    "name": "18.5\" 1U Rackmount KVM Console, Widescreen",
    "supportArticles": [
      {
        "articleNum": "293944",
        "categories": null,
        "keywords": "293944, Belkin Non-Secure KVM, F1DC101H, F1DC108H, F1DC116H, user manual, user guide, qig, quick install guide, end of life, data sheet, document, documentation, pdf, file, download",
        "lang": "en_US",
        "products": "|F1DC101V|F1DC108V|F1DC116V|F1DC101H|F1DC108H|F1DC116H|",
        "rank": 1,
        "title": "Belkin Non-Secure KVM downloadable files",
        "type": "Document",
        "latestLink": null,
        "hyperlink": null,
        "body": "<span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: 14px;\">This article provides <b>downloadable files</b> for<b> </b>your <b>Belkin Non-Secure KVMs</b>.</span></span><br> \n<table border=\"1\"><tbody><tr><td colspan=\"1\" rowspan=\"1\" style=\"background-color: rgb(62, 149, 26);text-align: center;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: 14px;\"><b><span style=\"color: #FFFFFF;\">Product</span></b></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"background-color: rgb(62, 149, 26);text-align: center;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: 14px;\"><b><span style=\"color: #FFFFFF;\">Description</span></b></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"background-color: rgb(62, 149, 26);text-align: center;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: 14px;\"><b><span style=\"color: #FFFFFF;\">Data Sheet</span></b></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"background-color: rgb(62, 149, 26);text-align: center;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: 14px;\"><b><span style=\"color: #FFFFFF;\">User Manual</span></b></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"background-color: rgb(62, 149, 26);text-align: center;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: 14px;\"><b><span style=\"color: #FFFFFF;\">Others</span></b></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"background-color: rgb(62, 149, 26);text-align: center;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: 14px;\"><b><span style=\"color: #FFFFFF;\">Replaced by</span></b></span></span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"text-align: center;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: 14px;\">F1DC101H​</span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"text-align: center;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: 14px;\">Belkin 19-inch Widescreen LCD Rack Console​</span></span></td><td colspan=\"1\" rowspan=\"3\" style=\"text-align: center;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: 14px;\"><a href=\"https://s3.belkin.com/support/dl/Belkin_ WidescreenRackConsoleBrochure.pdf\" target=\"_blank\"><span style=\"color: #3E951A;\">Data Sheet</span></a></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"text-align: center;\"> </td><td colspan=\"1\" rowspan=\"3\">\n\t\t\t<ul><li><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: 14px;\"><a href=\"https://s3.belkin.com/support/dl/QIG_F1DC1xxH_8820ec00787.pdf\" target=\"_blank\"><span style=\"color: #3E951A;\">Quick Install Guide</span></a></span></span><br>\t\t\t\t </li><li><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: 14px;\"><a href=\"https://s3.belkin.com/support/dl/F1DC1xxH Console KVM EOL Letter.pdf\" target=\"_blank\"><span style=\"color: #3E951A;\">End of Life</span></a></span></span></li></ul>\n\t\t\t</td><td colspan=\"1\" rowspan=\"1\" style=\"text-align: center;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: 14px;\">F1DC101V</span></span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"text-align: center;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: 14px;\">F1DC108H</span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"text-align: center;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: 14px;\">Belkin 19-inch Widescreen LCD Rack Console with 8-Port KVM​</span></span></td><td colspan=\"1\" rowspan=\"2\" style=\"text-align: center;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: 14px;\"><a href=\"https://s3.belkin.com/support/dl/MAN_F1DC1XXH-8820-00768.pdf\" target=\"_blank\"><span style=\"color: #3E951A;\">User Manual</span></a></span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"text-align: center;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: 14px;\">F1DC108V</span></span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"text-align: center;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: 14px;\">F1DC116H</span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"text-align: center;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: 14px;\">Belkin 19-inch Widescreen LCD Rack Console with 16-Port KVM​</span></span></td><td colspan=\"1\" rowspan=\"1\" style=\"text-align: center;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: 14px;\">F1DC116V</span></span></td></tr></tbody></table>",
        "version": "=E1463520297"
      },
      {
        "articleNum": "316276",
        "categories": "|About_your_product|",
        "keywords": "316276, blank screen, no video, no video seen, lost video, HP, Pro3 KVM, KVM, KVMs, Belkin Pro3 KVM, server, servers, upgrade, upgrading, upgrading servers, upgrade server, F1DC101V, F1DC108V, F1DC116V, F1DC101H, F1DC108H, F1DC116H, F1DA104Z, F1DA108Z, F1DA116Z, Gen10, Gen 10, HP Gen10, HP Gen 10",
        "lang": "en_US",
        "products": "|F1DC108H|F1DC116H|F1DA104Z|F1DA108Z|F1DA116Z|F1DC101H|F1DC101V|F1DC108V|F1DC116V|",
        "rank": 5,
        "title": "Compatibility: Belkin PRO3 and Console KVM with Hewlett Packard Enterprise (HPE) Gen10 Servers",
        "type": "FAQ",
        "latestLink": null,
        "hyperlink": null,
        "body": "<p><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"color: black;\">We have had customer comments suggesting a compatibility problem between Hewlett Packard Enterprise (HPE) Gen10 servers working with Belkin Rack Mountable (PRO3 and Console) KVMs.</span><br> <br><span style=\"color: black;\">The Belkin and HPE engineering teams have collaborated to validate that Belkin’s latest generation of the PRO3 and Console KVMs are fully compatible with the HPE Gen10 servers running version 1.2x and 1.4 of the BIOS.  Older models of the Belkin KVMs may encounter video problems with the latest HPE Gen10 servers.   If you have an older Belkin KVM and deploying a new Gen10 server, please contact Belkin customer support for information on upgrading your PRO3 or Console KVM Switch.</span><br> <br><span style=\"color: black;\">This applies to the following Belkin Rack Mount Console and PRO3 KVM models:</span></span></span></p>\n\n<ul><li style=\"margin-left: 40px;\"><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"color: black;\">F1DC101H, F1DC108H, F1DC116H</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"color: black;\">F1DC101V, F1DC108V, F1DC116V</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"color: black;\">F1DA104Z, F1DA108Z, F1DA116Z</span></span></span></li></ul>",
        "version": "=E1463520297"
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  "renderedTemplate": "    <div class=\"product-container\">\n        <div class=\"quick-sol-pods\">\n            \n            \n                <div class=\"support-content\">\n                    \n                    <h3 class=\"support-content__heading\">Common Questions</h3>\n                    <div class=\"row\">\n                        <div class=\"col-12\">\n                            <ul class=\"support-content__list list-unstyled\">\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/id/support-article/?articleNum=293944\" class=\"support-content__link\">\n                                            Belkin Non-Secure KVM downloadable files\n                                        </a>\n                                    </li>\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/id/support-article/?articleNum=316276\" class=\"support-content__link\">\n                                            Compatibility: Belkin PRO3 and Console KVM with Hewlett Packard Enterprise (HPE) Gen10 Servers\n                                        </a>\n                                    </li>\n                                \n                            </ul>\n                        </div>\n                    </div>\n                </div>\n            \n            <div class=\"support-hint\">\n                Need more help?\n                <a href=\"https://www.belkin.com/id/support-product/?sku=F1DC101V\" class=\"support-hint__link\">\n                    Visit the full support page\n                </a>\n            </p>\n        </div>\n    </div>"
}