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    "name": "Mounting Bracket for Secure KVMs",
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      {
        "articleNum": "186906",
        "categories": null,
        "keywords": "186906, 331766, Germany replacement, rma, return merchandise authorization, return product, returns and replacements, factory-store, factory, store, outlet, belkin factory, belkin store, belkin factory store, terms and conditions",
        "lang": "en_US",
        "products": "|PNETCIAD3|PNETCIAD2|ME1004-R|F9L1103|F9L1002|ME1002-NB|M901|INW-1000|F9L1108|F9L1101|ME1001-USB|F9L1109|F9K1105|F9L1106|F9L1005|F9L1004az|F9L1001|F9K1123|F9K1119|F9K1121|F9K1118|F9K1117|F9K1110|F9K1115|F9K1111|F9K1113|F9K1109|F9K1112|F9K1108|F9K1107|F9K1106|F9K1103|F9K1015|F9K1010|F9K1003|F9K1102|F9K1007|F9K1009|F9K1004|A3X932|A3X982|A3X939|B2N003|CC3023aed|CC3024aed|AWGR54|B2B048|B2B051|B2B049|B2B050|DX-EBDTC|E9K9000|F1B024|CC3006aed|CC3006aed06|CC3007aed|DX-BUSB|B2B052|F1C033|F1C034|F1C037|CC3025aej|DX-EBNBC|DX-WEGRTR|F1A013|CN1000auk|DX-BNBC|E9L3000|DX-NRUTER|DX-WGRTR|E9L1500|F1B025|F1B026|F1B028|F1B032|F1D008|F1B028mE|F1B031|F1C038|F1D001|F1D064|F1D006|F1D065|F1D070|F1D085ea|F1D088|F1D066|F1D084Eea|F1D086Uea|AWGNA54|F1B028E|F1D074|DX-EBUSB|F1D068|F1D069|F1D082|F1D084|F1D080|F1D087|F1D092|F1D090|F1D104|F1D089|F1D094|F1D108-CBL-20|F1D102|F1D103|F1D108-CBL-10|F1D104-OSD-AUS|F1D108-CBL-25|F1D108-CBL|F1D108-CBL-06|F1D108-CBL-15|F1D108-CBL-30|F1D108jOSD|F1D108-OSD|",
        "rank": 1,
        "title": "Belkin Germany Warranty Replacement Program",
        "type": "Troubleshooting and Tutorials",
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        "body": "<span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"color: #000000;\">Belkin warrants that our products will be free from defects in materials and workmanship. If you feel your Belkin component is faulty and requires replacement, you may call our free </span><a href=\"https://www.belkin.com/de/support-article/?articleNum=55022\" target=\"_blank\"><span style=\"color: #000000;\"><u>Belkin technical support line</u></span></a><span style=\"color: #000000;\">, and listen to the options to be directed to the appropriate department.<br><br>You must speak to Belkin’s support, have your issue verified, and receive a case number before being able to proceed with your replacement.<br><br>You will be asked to provide the following during your call:</span></span></span><br> \n<ul><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Your contact details</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">The part number (also known as model number) of your Belkin component, this is usually located on the bottom and may start with an &quot;F&quot;, e.g., F9K1001de</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">A detailed description of the problem</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">If you have spoken to us before, your case number</span></span></span></li></ul>\n\n<div style=\"margin-left: 40px;\"> </div>\n<span style=\"color: #000000;\"> </span><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"color: #000000;\"> If it is determined that your item is faulty, you may visit our </span><u><a href=\"https://rma.belkin.com/form-6124030/\" target=\"_blank\"><span style=\"color: #000000;\"><u>Warranty Replacement Request</u></span></a></u></span></span><span style=\"color: #000000;\"> <span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">page to proceed.<br> </span></span></span>\n\n<hr></hr><br><span style=\"color: #000000;\"><span style=\"font-size: 24px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><strong>Terms and Conditions</strong> </span></span></span><br> \n<ul><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Belkin ships via DHL for all replacements.</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">P.O. Box addresses are NOT accepted for RMA returns. You must provide us with a physical address to continue with the RMA process.</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Belkin&#39;s sole liability and the exclusive remedy, for any acknowledged defect(s), shall be the repair or replacement of the product in question.</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Belkin does NOT offer refunds unless the product was purchased directly via their web store.</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Replacements are processed upon product availability.</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Belkin shall NOT be liable under ANY circumstances for any indirect, incidental or consequential damages, or lost data.</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Warranty is available ONLY to the original purchaser. Include a receipt as proof of purchase and a copy of your claim when returning your item.</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Allow 5-10 working days for the replacement to arrive.</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Belkin is NOT responsible for return freight charges resulting from invalid or expired RMA shipments. </span></span></span></li></ul>\n\n<div style=\"margin-left: 40px;\"> </div>\n<span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">You may also read the Belkin </span></span></span><a href=\"https://www.belkin.com/de/support-article?articleNum=186905\" target=\"_blank\"><span style=\"color: #000000;\"><u><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Returns and Replacements</span></span></u></span></a><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"> program FAQs to learn more.<br><br><strong>IMPORTANT:</strong> Belkin is NOT responsible for your parcel while in transit to us. It is strongly advised that you use a method of delivery that can be traced in case your parcel is lost i.e. registered mail, express post, or courier.</span></span></span>",
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        "articleNum": "316272",
        "categories": "|Other_Documents|",
        "keywords": "316272, administrator guide, Belkin Administrator Guide, guide, Belkin Secure Products, admin, document",
        "lang": "en_US",
        "products": "|18772|F2E7171-10-TAA|F2E8242b03|F1D9012b06|F1D9013b06|F1D9014b06|F1D9015b06|F1D9017b06|F1D9019b10|F1D9022b06|F1D9201b06|F3X1962x10|F1DN001A|F1DN001X|F1DN002A|F1DN002X|F1DN003A|F1DN003X|F1DN102B|F1DN102C|F1DN104A|F1DN104D|F1DN104S|F1DN108U|F1D104-OSD-AUS|F1DN001R|F1DN002R|F1D006|F1D008|F1D9016b06|F1D9026-10|F1D9033x06|F1D102|F1D9020b01|F1DN003R|F1DN005U|F1DN102D|F1DN102F-3uk|F1DN102K|F1DN102K-3|F1DN102N-3|F1DN102P|F1DN102U|F1DN102V-3|F1DN104B|F1DN104B-3|F1DN104C|F1DN104C-3|F1DN104E|F1DN104E-3|F1DN104F|F1DN104F-3|F1DN104G|F1DN104H|F1DN104K|F1DN104K-3|F1DN104M|F1DN104P|F1DN104P-3|F1DN104Q|F1DN104Q-3|F1DN104U|F1DN104W|F1DN104W-3|F1DN104Y|F1DN108C|F1DN108C-3|F1DN108F|F1DN108F-3|F1DN108K|F1DN108K-3|F1DN116C|F1DN116C-3|F1DN204M-3|F1D102-AUS|F1D104|F1D102-PWR|F1D102u|F1D9012b10|F1D9012b15|F1D9013b10|F1D9013b15|F1D9014b10|F1D9014b15|F1D9015b10|F1D9016b10|F1D9017b10|F1D9019b06|F1D9022b10|F1D9026-06|F1D9026-50|F1D9033-06|F1D9201-06|F1D9201-10|F1D9201-15|F1DN102Dea|F1DN102F-3|F1DN102K-3ea|F1DN102K-3uk|F1DN102N-3ea|F1DN102N-3uk|F1DN102Uea|F1DN102V-3ea|F1DN102V-3uk|F1DN104B-3ea|F1DN104C-3ea|F1DN104Dea|F1DN104E-3ea|F1DN104K-3ea|F1DN104P-3ea|F1DN104Q-3ea|F1DN104Uea|F1DN104W-3ea|F1DN108Uea|F2CD000-03|F2CD000-06|F2CD000-10|F2E7171-03-TAA|F2E7171-06-TAA|F2E8242b06|F2E8242b10|F3X1962-06|F3X1962-10|F3X1962b06|F3X1962b10|F3X1962b15|",
        "rank": 1,
        "title": "Belkin Secure Products Administrator Guide",
        "type": "Document",
        "latestLink": null,
        "hyperlink": null,
        "body": "<div id=\"support-article-downloads\">\n<div class=\"article-accordian\">\n<h2><span style=\"color: #3E951A;\">Version 1.0 </span></h2>\n</div>\n\n<div class=\"article-accordian-content collapse-me\" id=\"version_1_0\"><span style=\"font-family: arial,helvetica,sans-serif;font-size: 14px;\"><a href=\"https://s3.belkin.com/support/assets/belkin/others/HDC10957_Belkin%20Administrator%20Guide_RevC.2.pdf\" target=\"_blank\"><span style=\"color: rgb(62, 149, 26);\"><u>English and French</u></span></a> </span></div>\n</div>",
        "version": "=E0858720215"
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      {
        "articleNum": "274500",
        "categories": "|Adding_Device|",
        "keywords": "274500, belkin, white, products, paper, kvm, security, belkinbusiness, business, securing, government, desktops, from, cyber, threats, with, the, latest, technology",
        "lang": "en_US",
        "products": "|F1D086Uea|F1D108-CBL-06|F1D108-CBL-10|F1D108-CBL-15|F1D108-CBL-20|F1D108-CBL-25|F1D108-CBL-30|F1D9103-06|F1D9103-10|F1D9201-06|F1D9201-10|F1D9201-15|F1D9400-06|F1D9400-10|F1D9400-15|F1D9401-12|F2CD000-03|F2CD000-06|F2CD000-10|F3X1962-06|F3X1962-10|F3X1962b06|F3X1962b10|F3X1962b15|F1D086U|18772|F1D9103-15|F1D9201b06|F1D9400-25|F1D9401-06|F3X1962x10|F1DD102L|F1DD104L|F1DH102D|F1DH104D|F1DH104L|F1DS102L|F1DS104L|F1DN102B|F1DN102C|F1DN102D|F1DN102U|F1DN104B|F1DN104C|F1DN104D|F1DN104E|F1DN104F|F1DN104P|F1DN104U|F1DN108C|F1DN108F|F1DN108U|F1DN116C|F1DA104Z|F1DA108Z|F1DA116Z|F1D005|F1D006|F1D008|F1D108-CBL|F1DG002-RMT|F1DG003-RMT|F1DC101H|F1DC108H|F1DC116H|",
        "rank": 4,
        "title": "Securing Government Desktops from Cyber Threats with the Latest KVM Technology",
        "type": "Document",
        "latestLink": null,
        "hyperlink": "http://cache-www.belkin.com/support/dl/Secure-KVM-White-Paper-2015.pdf",
        "body": "",
        "version": "=E0858720215"
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      {
        "articleNum": "274501",
        "categories": "|About_your_product|",
        "keywords": "274501, belkin, government, flyer, niapp, pp3.0, kvm, belkinbusiness, secure, security, transition, chart",
        "lang": "en_US",
        "products": "|F1D086Uea|F1D108-CBL-06|F1D108-CBL-10|F1D108-CBL-15|F1D108-CBL-20|F1D108-CBL-25|F1D108-CBL-30|F1D9103-06|F1D9103-10|F1D9201-06|F1D9201-10|F1D9201-15|F1D9400-06|F1D9400-10|F1D9400-15|F1D9401-12|F2CD000-03|F2CD000-06|F2CD000-10|F3X1962-06|F3X1962-10|F3X1962b06|F3X1962b10|F3X1962b15|F1D086U|18772|F1D9103-15|F1D9201b06|F1D9400-25|F1D9401-06|F3X1962x10|F1DD102L|F1DD104L|F1DH102D|F1DH102L|F1DH104D|F1DH104L|F1DS102L|F1DS104L|F1DC108H|F1DC116H|F1DN102B|F1DN102C|F1DN102D|F1DN102U|F1DN104B|F1DN104C|F1DN104D|F1DN104E|F1DN104F|F1DN104P|F1DN104U|F1DN108C|F1DN108F|F1DN108U|F1DN116C|F1DA104Z|F1DA108Z|F1DA116Z|F1D005|F1D006|F1D008|F1D108-CBL|F1DG002-RMT|F1DG003-RMT|F1DC101H|",
        "rank": 4,
        "title": "Belkin KVM Transition Chart",
        "type": "Document",
        "latestLink": null,
        "hyperlink": "http://cache-www.belkin.com/support/dl/NIAPP PP3.0 Belkin Government Flyer - March 2017.pdf",
        "body": "",
        "version": "=E0858720215"
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      {
        "articleNum": "274498",
        "categories": "|Other_Documents|",
        "keywords": "274498, belkin, secure, products, faq, frequently, asked, questions, kvm, security, belkinbusiness, business, Belkin Secure Products",
        "lang": "en_US",
        "products": "|F1D086Uea|F1D108-CBL-06|F1D108-CBL-10|F1D108-CBL-15|F1D108-CBL-20|F1D108-CBL-25|F1D108-CBL-30|F1D9103-06|F1D9103-10|F1D9201-06|F1D9201-10|F1D9201-15|F1D9400-06|F1D9400-10|F1D9400-15|F1D9401-12|F2CD000-03|F2CD000-06|F2CD000-10|F3X1962-06|F3X1962-10|F3X1962b06|F3X1962b10|F3X1962b15|F1D086U|18772|F1D9103-15|F1D9201b06|F1D9400-25|F1D9401-06|F3X1962x10|F1DD102L|F1DD104L|F1DH102D|F1DH104D|F1DH104L|F1DS104L|F1DC108H|F1DC116H|F1DN102B|F1DN102C|F1DN102D|F1DN102U|F1DN104B|F1DN104C|F1DN104D|F1DN104E|F1DN104F|F1DN104H|F1DN104P|F1DN104U|F1DN108C|F1DN108F|F1DN108U|F1DN116C|F1DA104Z|F1DA108Z|F1DA116Z|F1D005|F1D006|F1D008|F1D108-CBL|F1DG002-RMT|F1DG003-RMT|F1DC101H|",
        "rank": 5,
        "title": "Belkin Secure Products Frequently Asked Questions",
        "type": "Document",
        "latestLink": null,
        "hyperlink": null,
        "body": "<u><a href=\"https://s3.belkin.com/support/dl/Belkin%20Secure%20Products%20FAQs%20-%20March%202017.pdf\" target=\"_blank\"><span style=\"color: #3e951a;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-size: 14px;\">English</span></span></span></a></u>",
        "version": "=E0858720215"
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  "renderedTemplate": "    <div class=\"product-container\">\n        <div class=\"quick-sol-pods\">\n            \n            \n                <div class=\"support-content\">\n                    \n                    <h3 class=\"support-content__heading\">Common Questions</h3>\n                    <div class=\"row\">\n                        <div class=\"col-12\">\n                            <ul class=\"support-content__list list-unstyled\">\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/id/support-article/?articleNum=186906\" class=\"support-content__link\">\n                                            Belkin Germany Warranty Replacement Program\n                                        </a>\n                                    </li>\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/id/support-article/?articleNum=316272\" class=\"support-content__link\">\n                                            Belkin Secure Products Administrator Guide\n                                        </a>\n                                    </li>\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/id/support-article/?articleNum=274500\" class=\"support-content__link\">\n                                            Securing Government Desktops from Cyber Threats with the Latest KVM Technology\n                                        </a>\n                                    </li>\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/id/support-article/?articleNum=274501\" class=\"support-content__link\">\n                                            Belkin KVM Transition Chart\n                                        </a>\n                                    </li>\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/id/support-article/?articleNum=274498\" class=\"support-content__link\">\n                                            Belkin Secure Products Frequently Asked Questions\n                                        </a>\n                                    </li>\n                                \n                            </ul>\n                        </div>\n                    </div>\n                </div>\n            \n            <div class=\"support-hint\">\n                Need more help?\n                <a href=\"https://www.belkin.com/id/support-product/?sku=F1D006\" class=\"support-hint__link\">\n                    Visit the full support page\n                </a>\n            </p>\n        </div>\n    </div>"
}