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    "name": "Pivot-Plug Surge Protectors",
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      {
        "articleNum": "2711",
        "categories": "|Other_Documents|",
        "keywords": "2711, F5U404, F5U404-BLK, Hi-Speed USB 2.0, 4-Port Mobile Hub, Installation Instructions, User Guide, documentation, User manual, Hi-Speed USB 2.04-Port Mobile Hub F5U404-BLK",
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        "body": "<div id=\"support-article-downloads\">\n<div class=\"article-accordian\">\n<h2><span style=\"color: #3E951A;\">Version 1.0 </span></h2>\n</div>\n\n<div class=\"article-accordian-content collapse-me\" id=\"version_1_0\"><span style=\"font-family: arial,helvetica,sans-serif;font-size: 14px;\"><a href=\"https://s3.belkin.com/support/dl/p75394_f5u404_blk_qig.pdf\" target=\"_blank\"><span style=\"color: rgb(62, 149, 26);\"><u>Installation Guide (English)</u></span></a> </span></div>\n</div>",
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      {
        "articleNum": "5396",
        "categories": "|Installation|",
        "keywords": "5396, Replace battery, replacing backup battery, battery, replace, Belkin Residential Gateway (RG) Battery Backup, BU3DC001-12V",
        "lang": "en_US",
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        "rank": 2,
        "title": "Replacing the battery of the Belkin Residential Gateway (RG) Battery Backup, BU3DC001",
        "type": "FAQ",
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        "body": "<p style=\"font-family: Arial;font-size: 10pt;\"><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\">The <b>Belkin Residential Gateway (RG) Battery Backup</b>,<b> BU3DC001</b> is designed with an easy-access <span style=\"font-weight: bold;\">battery door</span>.  If you want to replace the battery, you need to remove the battery door located at the back panel of the device.  To know more about the Belkin BU3DC001, click <a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=5388\" target=\"_blank\"><span style=\"color: #3E951A;\"><u>here</u></span></a>.<br><br>This article will guide you on how to properly replace your battery.</span></span><br> </p>\n\n<p style=\"font-family: Arial;font-size: 10pt;margin-left: 40px;\"><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"color: #3E951A;\"><span style=\"font-weight: bold;\">Step 1:</span></span><br>Turn <span style=\"font-weight: bold;\">OFF</span> the power switch then disconnect the Belkin BU3DC001-12V from the power outlet and any devices connected to it.<br><br><span style=\"color: #3E951A;\"><span style=\"font-weight: bold;\">Step 2:</span></span><br>Remove the battery door on the back panel of the Belkin BU3DC001-12V by pressing the tab on the top of the battery door and pulling it outward.</span></span><br> </p>\n\n<p align=\"center\" style=\"font-family: Arial;font-size: 10pt;\"><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><img alt=\"Image\" border=\"0\" src=\"https://s3.belkin.com/support/dl/RN3049-001_EN_v2.jpg\"></img></span></span></p>\n\n<p style=\"font-family: Arial;font-size: 10pt;margin-left: 40px;\"><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"color: #3E951A;\"><span style=\"font-weight: bold;\">Step 3:</span></span><br>Detach the battery from the enclosure and remove the wire connections from the battery.</span></span><br> </p>\n\n<p align=\"center\" style=\"font-family: Arial;font-size: 10pt;\"><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><img alt=\"Image\" border=\"0\" src=\"https://s3.belkin.com/support/dl/RN3049-002_EN_v2.jpg\"></img></span></span></p>\n\n<p style=\"font-family: Arial;font-size: 10pt;margin-left: 40px;\"><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"color: #3E951A;\"><span style=\"font-weight: bold;\">Step 4:</span></span><br>Connect the new battery (black to black, red to red) then place the battery into the enclosure.</span></span><br> </p>\n\n<p align=\"center\" style=\"font-family: Arial;font-size: 10pt;\"><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><img alt=\"Image\" border=\"0\" src=\"https://s3.belkin.com/support/dl/RN3049-003_EN_v2.jpg\"></img></span></span></p>\n\n<p style=\"font-family: Arial;font-size: 10pt;margin-left: 40px;\"> </p>\n\n<p style=\"font-family: Arial;font-size: 10pt;margin-left: 40px;\"><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><span style=\"font-weight: bold;\">IMPORTANT:  </span>Make sure that you properly connect the wires to the correct terminals.  The replacement battery has color-coded terminals (the red portion is indicated by <b>+</b> and the black one is <b>-</b>).  Connect the black wire to the black terminal and the red wire to its corresponding terminal as well.<br><br><span style=\"color: #3E951A;\"><span style=\"font-weight: bold;\">Step 5:</span></span><br>Re-install the battery door properly.</span></span><br> </p>\n\n<p align=\"center\" style=\"font-family: Arial;font-size: 10pt;\"><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\"><img alt=\"Image\" border=\"0\" src=\"https://s3.belkin.com/support/dl/RN3049-004_EN_v2.jpg\"></img></span></span><br> </p>\n\n<p style=\"font-family: Arial;font-size: 10pt;\"><span style=\"font-size: 14px;\"><span style=\"font-family: arial,helvetica,sans-serif;\">You should now have replaced your Belkin BU3DC001-12V Battery Backup.<br><br><br><b>Related Article:</b></span></span><br><br><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=180011\" target=\"_blank\"><span style=\"color: #3E951A;\"><u><span style=\"font-size: 14px;\">Belkin US Warranty Replacement Program</span></u></span></a></p>",
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      {
        "articleNum": "183917",
        "categories": null,
        "keywords": "183917, surge protector, electricity protector, power surge",
        "lang": "en_US",
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        "rank": 5,
        "title": "Surge Protector Guidelines (VIDEO)",
        "type": "Video",
        "latestLink": null,
        "hyperlink": "https://www.youtube.com/watch?v=SdLjOCAPbbY",
        "body": "<p style=\"text-align: center;\"><iframe frameborder=\"0\" scrolling=\"auto\" allowfullscreen=\"allowfullscreen\" height=\"315\" src=\"https://www.youtube.com/embed/SdLjOCAPbbY\" width=\"560\"></iframe></p>",
        "version": "=C1114321069"
      }
    ]
  },
  "template": "pdpSupportArticles",
  "success": true,
  "renderedTemplate": "    <div class=\"product-container\">\n        <div class=\"quick-sol-pods\">\n            \n            \n                <div class=\"support-content\">\n                    \n                    <h3 class=\"support-content__heading\">Common Questions</h3>\n                    <div class=\"row\">\n                        <div class=\"col-12\">\n                            <ul class=\"support-content__list list-unstyled\">\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/id/support-article/?articleNum=2711\" class=\"support-content__link\">\n                                            F5U404 Documents\n                                        </a>\n                                    </li>\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/id/support-article/?articleNum=5396\" class=\"support-content__link\">\n                                            Replacing the battery of the Belkin Residential Gateway (RG) Battery Backup, BU3DC001\n                                        </a>\n                                    </li>\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/id/support-article/?articleNum=183917\" class=\"support-content__link\">\n                                            Surge Protector Guidelines (VIDEO)\n                                        </a>\n                                    </li>\n                                \n                            </ul>\n                        </div>\n                    </div>\n                </div>\n            \n            <div class=\"support-hint\">\n                Need more help?\n                <a href=\"https://www.belkin.com/id/support-product/?sku=BP106000\" class=\"support-hint__link\">\n                    Visit the full support page\n                </a>\n            </p>\n        </div>\n    </div>"
}