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  "action": "Product-GetPDPSupportArticles",
  "queryString": "pid=AVC004btBK",
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  "productModel": {
    "code": "AVC004btBK",
    "name": "USB-C 5-in-1 Hub Plus 100W",
    "supportArticles": [
      {
        "articleNum": "317161",
        "categories": "|About_your_product|",
        "keywords": "317161, Belkin USB-C® Multimedia + Charge Adapter (100W), AVC004, five port adapter, AVC004btBK, AVC004BK-BL, USB-C, USB-A, 4K, HDMI, VGA, USB PD, Power deliver, Passthrough, Gigabit ethernet, features, dimension, video output, compatibility",
        "lang": "en_US",
        "products": "|AVC004btBK|",
        "rank": 1,
        "title": "Getting to know the Belkin USB-C Multimedia + Charge Adapter (100W), AVC004",
        "type": "FAQ",
        "latestLink": null,
        "hyperlink": null,
        "body": "<span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">The <b>Belkin USB-C Multimedia + Charge Adapter (100W), AVC004</b> is a five-port adapter, making this an ideal tool for work, classrooms, and on-the-go presentations.  Its simple plug-and-play technology allows you to simultaneously charge and listen to USB-C® enabled devices.</span></span></span>\n<div style=\"text-align: center;\"><br><img alt=\"User-added image\" src=\"https://s3.belkin.com/support/assets/belkin/image/317161/sf317161-001_en_v1.png\"></img></div>\n<br><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><b>Features</b></span></span></span>\n\n<ul><li style=\"text-align: justify;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Supports HDMI® video up to 4K at 30 Hz</span></span></span></li><li style=\"text-align: justify;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Supports VGA video up to 1920x1200 at 60 Hz </span></span></span></li><li style=\"text-align: justify;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Gigabit ethernet (10/100/1000 Mbps)</span></span></span></li><li style=\"text-align: justify;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">USB-A 3.0 port</span></span></span></li><li style=\"text-align: justify;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Tethered USB-C cable for host device connection</span></span></span></li><li style=\"text-align: justify;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">USB-C Power Delivery (PD) passthrough up to 100W</span></span></span></li><li style=\"text-align: justify;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">2-year limited warranty</span></span></span></li></ul>\n<br><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><b>Product Dimensions</b></span></span></span>\n\n<ul><li style=\"text-align: justify;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Width:  103 mm / 4 in</span></span></span></li><li style=\"text-align: justify;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Height:  15.5 mm / 0.61 in</span></span></span></li><li style=\"text-align: justify;margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Length:  194 mm / 7.6 in</span></span></span></li></ul>\n<br><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><b>Product Compatibility</b><br><br>The Belkin AVC004 is compatible with devices that have a video-enabled USB-C port.  It is also compatible with macOS® and Windows® 10.<br><br><b>Package Inclusion</b></span></span></span>\n\n<ul><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 14px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">One Belkin USB-C Multimedia + Charge Adapter (100W), AVC004</span></span></span></li></ul>",
        "version": "=D1161120111"
      },
      {
        "articleNum": "335555",
        "categories": "|About_your_product|",
        "keywords": "335555, Belkin Dock Utility, belkin dock manager, getting to know, gtk, meet, product description, product features, software support, compatibility, dock utility, dock manager, AVC004, AVC005, AVC008, F2CU040, F4U092, F4U097, F4U109, F4U110, INC001, INC002, INC003, INC004, INC006, INC007, INC008, INC009, INC011, INC012, INC015, INC018",
        "lang": "en_US",
        "products": "|AVC008btSGY|AVC005btBK|AVC005BK-BL|F2CU040btBLK|F2CU040btBLK-MG|F2CU040bBLK|F2CU040ywWHTAPL|F2CU040dsWHTAPL|AVC004btBK|AVC004BK-BL|F4U092btBLK|F4U092btSGY|F4U092btSGY-MG|F4U092btSGY-RM2|INC001btBK|INC001btBK-WM|INC001BK-BL|F4U097tt|F4U097au|F4U097vf|F4U097sa|F4U097ja|F4U097kr|F4U097zh|F4U097tt-RM|F4U109tt|F4U109tt-RM2|F4U109tt-TAA|F4U109zh|F4U109vf|F4U109au|F4U109kr|F4U109sa|F4U109ja|INC006vfSGY|INC007vfBK|INC004btSGY|INC009btSGY|INC007ttBK|INC006ttSGY|INC003ttBK|INC008ttBK|INC003vfBK|INC006auSGY|INC002ttBK-TAA|INC007qcBK|INC008btBK|INC002jaBK|INC006qcSGY|INC002vfBK-RL|INC002vfBK|INC003auBK|INC002ttBK|INC002qcBK|INC004btSGY-RM|INC003ttBK-RM|INC015btSGY|INC018ttBK|INC015btSGY-CZ|INC011btWH|INC012btBK|INC011ttWH|INC012dsWH|INC018qcBK|INC018vfBK|F4U110tt|F4U110bt-TAA|F4U110ja|F4U110sa|F4U110kr|F4U110vf|F4U110au|F4U110zh|F4U110bt|F4U110vf-RL|AVC008fqSGY-V2|AVC008hqSGY-V2|",
        "rank": 1,
        "title": "Meet the Belkin Dock Utility",
        "type": "FAQ",
        "latestLink": null,
        "hyperlink": null,
        "body": "<table align=\"center\" class=\"table\" border=\"0\"><tbody><tr style=\"border-top: none;\"><td colspan=\"1\" rowspan=\"1\" style=\"text-align: center;\"> </td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;text-align: center;border: none;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=335505\" target=\"_blank\"><span style=\"color: #000000;\"><u>Find out more</u></span></a></span></span> <span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><span style=\"color: #000000;\"> &gt;</span></span></span></td></tr></tbody></table>\n<table align=\"center\" class=\"table table-hover\" border=\"0\"><tbody><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;text-align: center;\"><span style=\"color: #000000;\"><span style=\"font-size: 24px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><strong>Product description</strong></span></span></span></td><td colspan=\"1\" rowspan=\"1\">\n<p><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">The Belkin Dock Utility is a userland software utility that allows a compatible Belkin ethernet dongle adapter or hub with a compatible network adapter to take advantage of existing MAC addresses on an existing computer that may be whitelisted on a network, to be used by the Belkin adapter for the purpose of conforming to the safety practices of said network.</span></span></span><br><br><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=208590\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>The downloadable software is compatible with Windows® and macOS®</u></span></span></span></a><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">, and implementing it for your business gives you Media Access Control (MAC) address mirroring, network interface management, and fully automatic operation to deliver a seamless user experience. </span></span></span></p>\n</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"text-align: center;\"><span style=\"color: #000000;\"><span style=\"font-size: 24px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><strong>Product features</strong></span></span></span></td><td colspan=\"1\" rowspan=\"1\">\n<ul><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Support the use of MAC address as a factor in your role-based network policies</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Allow MAC address ID pass-through and reset</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Utilize WiFi auto-switch to reduce network routing issues</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Employ device connection monitoring</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Enhance the already robust features of Belkin docks</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Free software available on Belkin.com</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Access to dedicated support: includes MAC mirroring, standby, and Windows</span></span></span></li></ul>\n</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"text-align: center;\"><span style=\"color: #000000;\"><span style=\"font-size: 24px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><strong>Installation requirements</strong></span></span></span></td><td colspan=\"1\" rowspan=\"1\">\n<ul><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Windows 11 or 10 (version 22H2 or later)</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">macOS Ventura or later</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">.NET 7 Framework 4.7.2 should be installed as part of the Windows operating system; it is </span></span></span><a href=\"https://dotnet.microsoft.com/en-us/download/dotnet-framework/net472\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>downloadable from Microsoft</u></span></span></span></a><span style=\"color: #000000;\"> <span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"> at the time of this writing</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Administrator account to modify the computer’s setting</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Account has to have administrator capabilities (does not need to be logged as administrator to work with the same)</span></span></span></li></ul>\n</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"text-align: center;\"><span style=\"color: #000000;\"><span style=\"font-size: 24px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><strong>Compatibility</strong></span></span></span></td><td colspan=\"1\" rowspan=\"1\">\n<p><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">The Belkin Dock Utility is compatible with the products listed </span></span></span><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=335557\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>here</u></span></span></span></a><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">.</span></span></span></p>\n</td></tr></tbody></table>",
        "version": "=D1161120111"
      },
      {
        "articleNum": "208590",
        "categories": null,
        "keywords": "208590, 322115, Belkin Dock Utility, belkin dock manager, dock utility, dock manager, download, software, software download, operating system, mac, macos, mac os, windows, windows os",
        "lang": "en_US",
        "products": "|INC006vfSGY|INC006ttSGY|INC006auSGY|INC006qcSGY|AVC005btBK|AVC005BK-BL|F4U109tt|F4U109tt-RM2|F4U109tt-TAA|F4U109zh|F4U109vf|F4U109au|F4U109kr|F4U109sa|F4U109ja|AVC004btBK|AVC004BK-BL|INC011btWH|INC011ttWH|INC012btBK|INC012dsWH|INC018ttBK|INC018qcBK|INC018vfBK|AVC008btSGY|F2CU040btBLK|F2CU040btBLK-MG|F2CU040bBLK|F2CU040ywWHTAPL|F2CU040dsWHTAPL|F4U092btBLK|F4U092btSGY|F4U092btSGY-MG|F4U092btSGY-RM2|F4U097tt|F4U097au|F4U097vf|F4U097sa|F4U097ja|F4U097kr|F4U097zh|F4U097tt-RM|INC001btBK|INC001btBK-WM|INC001BK-BL|INC002ttBK|INC002vfBK-RL|INC002ttBK-TAA|INC002jaBK|INC002vfBK|INC002qcBK|INC003ttBK|INC003vfBK|INC003auBK|INC003ttBK-RM|INC004btSGY|INC004btSGY-RM|INC007vfBK|INC007ttBK|INC007qcBK|INC008ttBK|INC008btBK|INC009btSGY|INC015btSGY|INC015btSGY-CZ|F4U110tt|F4U110bt-TAA|F4U110ja|F4U110sa|F4U110kr|F4U110vf|F4U110au|F4U110zh|F4U110bt|F4U110vf-RL|AVC008fqSGY-V2|AVC008hqSGY-V2|",
        "rank": 1,
        "title": "Belkin Dock Utility Downloads",
        "type": "Download",
        "latestLink": null,
        "hyperlink": null,
        "body": "<p><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"color: #000000;\">You can download the software for the </span><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=335505\" target=\"_blank\"><span style=\"color: #000000;\"><u>Belkin Dock Utility</u></span></a><span style=\"color: #000000;\"> on this page.<br><br><b>Select your operating system:</b></span></span></span></p>\n<div id=\"support-article-downloads\">\n<div class=\"article-accordian\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">macOS®</span></span></span></div>\n<div class=\"article-accordian-content collapse-me\" id=\"mac\">\n<h3><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Software</span></span></h3>\n<span style=\"color: #000000;\">Ver. 1.1.0.250307 (compatible with AVC008, INC007, INC011, and INC012 only)</span><br><a href=\"https://s3.belkin.com/support/assets/belkin/firmware/BelkinDockUtility.v1.1.0.250307_signed.pkg\" target=\"_blank\"><span style=\"color: #000000;\"><u>Download</u></span></a><span style=\"color: #000000;\"> 305 KB</span><br><div> </div>\n<span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><b>IMPORTANT:</b> Once you&#39;ve downloaded the software, run the file, and follow the on-screen instructions. After installing it, make sure to reboot your computer so that the changes can take place.</span></span></span></div>\n<div class=\"article-accordian-content collapse-me\"> </div>\n<div class=\"article-accordian\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Windows®</span></span></span></div>\n<div class=\"article-accordian-content collapse-me\" id=\"windows\">\n<h3><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Software</span></span></h3>\n<span style=\"color: #000000;\">Ver. 2.6.5 RC6</span><br><a href=\"https://s3.belkin.com/support/assets/belkin/firmware/BelkinDockUtilityInstaller.msi\" target=\"_blank\"><span style=\"color: #000000;\"><u>Download</u></span></a> <span style=\"color: #000000;\"> 700 KB</span><br><a href=\"https://s3.belkin.com/support/assets/belkin/releasenotes/ReleaseNotes.txt\" target=\"_blank\"><span style=\"color: #000000;\"><u>Release Notes</u></span></a>\n<div> </div>\n<span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><b>IMPORTANT:</b> Once you&#39;ve downloaded the <em>.msi</em> software, open the <strong>Release Notes</strong> and scroll down near the bottom to find the installation instructions.</span></span></span></div>\n</div>\n<p><span style=\"font-family: Arial,Helvetica,sans-serif;\"> </span></p>",
        "version": "=D1161120111"
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      {
        "articleNum": "335505",
        "categories": "|About_your_product|",
        "keywords": "335505, Belkin Dock Utility, user guide, dock utility, belkin dock utility user guide, AVC004, AVC005, AVC008, F2CU040, F4U092, F4U097, F4U109, F4U110, INC001, INC002, INC003, INC004, INC006, INC007, INC008, INC009, INC011, INC012, INC015, INC018",
        "lang": "en_US",
        "products": "|AVC004btBK|AVC004BK-BL|AVC008btSGY|AVC005btBK|AVC005BK-BL|F2CU040btBLK|F2CU040btBLK-MG|F2CU040bBLK|F2CU040ywWHTAPL|F2CU040dsWHTAPL|F4U092btBLK|F4U092btSGY|F4U092btSGY-MG|F4U092btSGY-RM2|F4U097tt|F4U097au|F4U097vf|F4U097sa|F4U097ja|F4U097kr|F4U097zh|F4U097tt-RM|F4U109tt|F4U109tt-RM2|F4U109tt-TAA|F4U109zh|F4U109vf|F4U109au|F4U109kr|F4U109sa|F4U109ja|INC001btBK|INC001btBK-WM|INC001BK-BL|INC006vfSGY|INC007vfBK|INC004btSGY|INC002ttBK|INC009btSGY|INC007ttBK|INC006ttSGY|INC003ttBK|INC008ttBK|INC002vfBK-RL|INC003vfBK|INC006auSGY|INC002ttBK-TAA|INC007qcBK|INC008btBK|INC002jaBK|INC006qcSGY|INC002vfBK|INC003auBK|INC002qcBK|INC004btSGY-RM|INC003ttBK-RM|INC015btSGY|INC018ttBK|INC015btSGY-CZ|INC011btWH|INC012btBK|INC011ttWH|INC012dsWH|INC018qcBK|INC018vfBK|F4U110tt|F4U110bt-TAA|F4U110ja|F4U110sa|F4U110kr|F4U110vf|F4U110au|F4U110zh|F4U110bt|F4U110vf-RL|",
        "rank": 1,
        "title": "Belkin Dock Utility User Guide",
        "type": "FAQ",
        "latestLink": null,
        "hyperlink": null,
        "body": "<span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Boost your network security with free dock utility software! The </span></span></span><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=335505\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>Belkin Dock Utility</u></span></span></span></a> <span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"> takes your team to the next level by enhancing the already powerful features of your existing Belkin docks, hubs, and adapters that have an ethernet port. This includes those with Thunderbolt™, GaN, USB-C®, DisplayLink®, and SiliconMotion technology.</span></span></span><br><br><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=208590\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>The downloadable software is compatible with Windows® and macOS®</u></span></span></span></a><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">, and implementing it for your business gives you Media Access Control (MAC) address mirroring, network interface management, and fully automatic operation to deliver a seamless user experience. <br><br>To learn more about this software, visit the links below:</span><br><br><span style=\"font-size: 24px;\"><strong>Features</strong></span></span></span><br><br><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=335555\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>Meet the Belkin Dock Utility</u></span></span></span></a><br><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=335556\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>Belkin Dock Utility FAQs</u></span></span></span></a><br><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=335557\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>Belkin Dock Utility device compatibility</u></span></span></span></a><br><br><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 24px;\"><strong>Using the software</strong></span></span></span><br><br><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=335756\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>Overview of the Belkin Dock Utility user interface</u></span></span></span></a><br><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=335558\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>Belkin Dock Utility features and functionality</u></span></span></span></a><br><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=335757\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>Uninstalling the Belkin Dock Utility</u></span></span></span></a><br><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=336672\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>How MAPT works</u></span></span></span></a><br><br><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 24px;\"><strong>Troubleshooting</strong></span></span></span><br><br><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=335758\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>Fixing issues with the Belkin Dock Utility</u></span></span></span></a><br><br><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 24px;\"><strong>Downloads</strong></span></span></span><br><br><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=208590\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>Belkin Dock Utility Downloads</u></span></span></span></a>",
        "version": "=D1161120111"
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      {
        "articleNum": "317162",
        "categories": "|About_your_product|",
        "keywords": "317162, 323569, Belkin USB-C Multimedia + Charge Adapter (100W), AVC004, AVC004btBK, AVC004BK-BL, adapter, USB-C, USB-A, 4K, HDMI, VGA, USB PD, Power deliver, Passthrough, Gigabit ethernet, features, dimension, video output, compatibility, temperatures, color",
        "lang": "en_US",
        "products": "|AVC004btBK|AVC004BK-BL|",
        "rank": 2,
        "title": "Belkin USB-C Multimedia + Charge Adapter (100W), AVC004 FAQs",
        "type": "FAQ",
        "latestLink": null,
        "hyperlink": null,
        "body": "<div align=\"center\">\n<table class=\"table\" border=\"0\" style=\"color: #000000;\"><tbody><tr><td colspan=\"1\" rowspan=\"1\" style=\"border-top: none;text-align: center;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><u><a href=\"#PRODUCT\"><span style=\"color: #000000;\"><strong><span style=\"font-size: 18px;\"><u>PRODUCT INFORMATION</u></span></strong></span></a></u><br><u><a href=\"#COMPATIBILITY\"><span style=\"color: #000000;\"><strong><span style=\"font-size: 18px;\"><u>COMPATIBILITY</u></span></strong></span></a></u><span style=\"color: #000000;\"> </span><br><u><a href=\"#FUNCTIONALITY\"><span style=\"color: #000000;\"><strong><span style=\"font-size: 18px;\"><u>FUNCTIONALITY</u></span></strong></span></a></u></span></td><td colspan=\"1\" rowspan=\"1\" style=\"border-top: none;text-align: left;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><img alt=\"sf317162-001_en_v3.png\" src=\"https://belkin.my.salesforce-sites.com/Articles/servlet/rtaImage?eid=ka8Uv000001BRM5&amp;feoid=00N2T000005pv7X&amp;refid=0EM2T000003I3vn\"></img></span></span></td></tr></tbody></table>\n</div>\n<hr></hr>\n<div class=\"table-responsive\">\n<table align=\"center\" class=\"table table-hover\" border=\"0\" style=\"color: #000000;\"><tbody><tr><td colspan=\"2\" rowspan=\"1\" style=\"border-bottom: 2px solid dimgray;border-top: none;text-align: center;\"><br><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><a id=\"PRODUCT\" name=\"PRODUCT\"></a><span style=\"font-size: 24px;\"><b>PRODUCT INFORMATION</b></span></span></span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 18px;\">What is the Belkin AVC004?</span></span></span></td><td colspan=\"1\" rowspan=\"1\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">The </span></span></span><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=317161\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>Belkin AVC004</u></span></span></span></a> <span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"> is a five-port adapter, making this an ideal tool for work, classrooms, and on-the-go presentations. Its simple plug-and-play technology allows you to simultaneously charge and listen to USB-C® enabled devices.</span></span></span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 18px;\">What are the features of this product?</span></span></span></td><td colspan=\"1\" rowspan=\"1\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">The Belkin AVC004 has the following features:</span></span></span><br> \n<ul><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">HDMI® port supports up to 4K resolution at 30 Hz </span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">VGA port supports up to 1920x1200 resolution at 60 Hz</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Gigabit ethernet port supports up to 10/100/1000 Mbps</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">USB-A 3.0 port</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Tethered USB-C cable for host device connection</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">USB-C port supports USB-C Power Delivery (PD) pass through up to 100W</span></span></span></li></ul>\n</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 18px;\">What is the warranty of this product?</span></span></span></td><td colspan=\"1\" rowspan=\"1\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">The Belkin AVC004 has a 2-year limited warranty.</span></span></span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 18px;\">Does this product come with a Connected Equipment Warranty (CEW)?</span></span></span></td><td colspan=\"1\" rowspan=\"1\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">No.</span></span></span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 18px;\">Is this MFi-certified?</span></span></span></td><td colspan=\"1\" rowspan=\"1\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">No.</span></span></span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 18px;\">In what color is this available in?</span></span></span></td><td colspan=\"1\" rowspan=\"1\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">It is available in black only.</span></span></span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 18px;\">What are its dimensions?</span></span></span></td><td colspan=\"1\" rowspan=\"1\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">The Belkin AVC004 has the following dimensions:</span></span></span><br> \n<ul><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Width: 103 mm / 4 in</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Height: 15.5 mm / 0.61 in </span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Length (without cable): 52 mm / 2 in</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-size: 16px;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\">Cable length: 150 mm / 5.9 in</span></span></span></li></ul>\n</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 18px;\">Does it support HDCP?</span></span></span></td><td colspan=\"1\" rowspan=\"1\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">The HDMI supports HDCP 1.4 and HDCP 2.2 while VGA does not support HDCP.</span></span></span></td></tr><tr><td colspan=\"2\" rowspan=\"1\" style=\"border-bottom: 2px solid dimgray;border-top: none;text-align: center;\"> </td></tr><tr><td colspan=\"2\" rowspan=\"1\" style=\"border-bottom: 2px solid dimgray;border-top: none;text-align: center;\"><br><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><a id=\"COMPATIBILITY\" name=\"COMPATIBILITY\"></a><span style=\"font-size: 24px;\"><b>COMPATIBILITY</b></span></span></span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 18px;\">What products does it support?</span></span></span></td><td colspan=\"1\" rowspan=\"1\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">It is compatible with devices that have a video-enabled USB-C port.</span></span></span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 18px;\">What computer operating systems is this compatible with?</span></span></span></td><td colspan=\"1\" rowspan=\"1\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">It is compatible with macOS® and Windows® 10.</span></span></span></td></tr><tr><td colspan=\"2\" rowspan=\"1\" style=\"border-bottom: 2px solid dimgray;border-top: none;text-align: center;\"><br><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><a id=\"FUNCTIONALITY\" name=\"FUNCTIONALITY\"></a><span style=\"font-size: 24px;\"><b>FUNCTIONALITY</b></span></span></span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 18px;\">What video resolutions does it support?</span></span></span></td><td colspan=\"1\" rowspan=\"1\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">Each port below has the following video resolutions (output):</span></span></span><br> \n<ul><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">VGA: Up to 1920x1200 at 60 Hz</span></span></span></li><li style=\"margin-left: 40px;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">HDMI: Up to 4K at 30 Hz</span></span></span></li></ul>\n</td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 18px;\">How many displays can be used at the same time?</span></span></span></td><td colspan=\"1\" rowspan=\"1\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">It supports a single display at a time.</span></span></span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 18px;\">Does it require power?</span></span></span></td><td colspan=\"1\" rowspan=\"1\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">The Belkin AVC004 is powered by your USB-C device. It supports USB-C power pass through to charge your device.</span></span></span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 18px;\">Can I plug the Belkin AVC004 into a USB-C hub for video?</span></span></span></td><td colspan=\"1\" rowspan=\"1\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">No. It is designed to be connected directly to a device for video output.</span></span></span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 18px;\">What is the maximum USB-C pass through power delivery of the adapter?</span></span></span></td><td colspan=\"1\" rowspan=\"1\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">It allows up to 100W of power to pass through to your device.</span></span></span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 18px;\">What is the data transfer speed of the adapter&#39;s ethernet port?</span></span></span></td><td colspan=\"1\" rowspan=\"1\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">The ethernet port has a speed of 10/100/1000 Mbps.</span></span></span></td></tr><tr><td colspan=\"1\" rowspan=\"1\" style=\"width: 50%;\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 18px;\">What is the USB-C port on the Belkin AVC004 for?</span></span></span></td><td colspan=\"1\" rowspan=\"1\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\">The USB-C port supports data transfer and pass through charging up to 100W, minus 8W for the hub&#39;s operation. Belkin recommends using, at least, a 65W charger (not included) which will deliver up to 57W pass through charge while using other hub functions. Actual performance will vary depending on your laptop&#39;s specifications and requirements. Here is </span></span></span><a href=\"https://www.belkin.com/{contextpath}support-article?articleNum=317291\" target=\"_blank\"><span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"><u>more information</u></span></span></span></a> <span style=\"color: #000000;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><span style=\"font-size: 16px;\"> regarding its power behavior.</span></span></span></td></tr></tbody><tbody></tbody><tbody></tbody><tbody></tbody></table>\n</div>",
        "version": "=D1161120111"
      }
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  "template": "pdpSupportArticles",
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  "renderedTemplate": "    <div class=\"product-container\">\n        <div class=\"quick-sol-pods\">\n            \n            \n                <div class=\"support-content\">\n                    \n                    <h3 class=\"support-content__heading\">Common Questions</h3>\n                    <div class=\"row\">\n                        <div class=\"col-12\">\n                            <ul class=\"support-content__list list-unstyled\">\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/id/support-article/?articleNum=317161\" class=\"support-content__link\">\n                                            Getting to know the Belkin USB-C Multimedia + Charge Adapter (100W), AVC004\n                                        </a>\n                                    </li>\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/id/support-article/?articleNum=335555\" class=\"support-content__link\">\n                                            Meet the Belkin Dock Utility\n                                        </a>\n                                    </li>\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/id/support-article/?articleNum=208590\" class=\"support-content__link\">\n                                            Belkin Dock Utility Downloads\n                                        </a>\n                                    </li>\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/id/support-article/?articleNum=335505\" class=\"support-content__link\">\n                                            Belkin Dock Utility User Guide\n                                        </a>\n                                    </li>\n                                \n                                    <li class=\"support-content__item\">\n                                        <a href=\"https://www.belkin.com/id/support-article/?articleNum=317162\" class=\"support-content__link\">\n                                            Belkin USB-C Multimedia + Charge Adapter (100W), AVC004 FAQs\n                                        </a>\n                                    </li>\n                                \n                            </ul>\n                        </div>\n                    </div>\n                </div>\n            \n            <div class=\"support-hint\">\n                Need more help?\n                <a href=\"https://www.belkin.com/id/support-product/?sku=AVC004btBK\" class=\"support-hint__link\">\n                    Visit the full support page\n                </a>\n            </p>\n        </div>\n    </div>"
}