{ "action": "Product-GetPDPSupportArticles", "queryString": "pid=AUC001btBK", "locale": "en_ID", "productModel": { "code": "AUC001btBK", "name": "True Wireless Earbuds", "supportArticles": [ { "articleNum": "317102", "categories": "|Installation|", "keywords": "317102, Belkin SOUNDFORM™ True Wireless Earbuds, AUC001, about, info, information, earbuds, music, sound, specs, specifications, Belkin AUC001, how to, pair, pairing, earbuds, ear buds, in ear, AUC001btBK, AUC001btWH", "lang": "en_US", "products": "|AUC001btBK|AUC001btWH|AUC001btBKV2|AUC001btWHV2|AUC001btWH-WM|AUC001btBK-WM|", "rank": 1, "title": "How to pair the Belkin SOUNDFORM™ True Wireless Earbuds, AUC001", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "Pairing the Belkin SOUNDFORM™ True Wireless Earbuds, AUC001 with your Bluetooth®-enabled mobile device allows you to listen to audio without the use of wires.  This article will walk you through the steps on pairing your earbuds to your phone or tablet.

Before you begin

Ensure that your earbuds are removed from the charging case and are in pairing mode.  For instructions on how to set your earbuds to pairing mode, click here.\n
 
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NOTE:  Your earbuds' lights will alternately flash between blue and white to indicate that both are on pairing mode.  \n\n

Step 1: 
On your mobile device, turn ON Bluetooth to begin searching for nearby devices.
 
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NOTE:  Steps in enabling your Bluetooth may vary depending on your device's operating system.
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Step 2:
When your earbuds are detected, it will show as SOUNDFORM True Wireless Earbuds.  Tap on the name to complete pairing.
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Your earbuds will make a confirmation sound once paired.  It will also show on your phone or tablet as a paired device.", "version": "=C1114321069" }, { "articleNum": "317249", "categories": "|Installation|", "keywords": "317249, reset, factory reset, about, how to, Belkin SOUNDFORM™ True Wireless Earbuds, AUC001, steps, instructions, unpair, pair, pairing mode, not pairing, not working, resetting, config, configuration, AUC001btBK, AUC001btWH, Belkin AUC001, ear buds, case, black, white", "lang": "en_US", "products": "|AUC001btWH|AUC001btBK|", "rank": 1, "title": "Resetting the Belkin SOUNDFORM™ True Wireless Earbuds, AUC001 to factory settings", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "

The Belkin SOUNDFORM™ True Wireless Earbuds, AUC001 features high quality sound, supreme comfort and fit.  It also allows you to control calls and audio playback simply by touch.  It features touch-sensitive pads that can perform different functions by tapping or holding on each earbud.

If, for instance, you are only able to pair one earbud to your phone or tablet, the best solution to this issue would be to reset your earbuds to factory settings and pair the earbuds again.  Follow the step-by-step instructions below to learn how:
 

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Step 1: 
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On your phone or tablet, go to Settings and unpair the earbud. 
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NOTE:  System instructions may vary depending upon the version your device's operating system.
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To do this, follow the instructions below: 
 
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For Android™:
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Go to Settings > Connections > Bluetooth, then select the paired earbuds and tap Unpair.
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For iOS:

Go to Settings > Bluetooth, then tap the \"User-added icon on the paired earbuds and select Forget This Device.
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Step 2:
Press on both earbuds simultaneously for 6 seconds to turn OFF your earbuds.
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Step 3:
Press and hold on both earbuds for 10 seconds.  This will reset the device.  Release when the indicator lights turn OFF.
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Step 4: 
Return the earbuds to the charging case and close the lid.
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Step 5:
Open the case and take out the earbuds.

NOTE:  It takes around 4 to 5 seconds for the left and right earbuds to connect to each other.
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Step 6:
On your mobile device, turn ON Bluetooth® to search for nearby devices, and begin pairing.  Steps in enabling Bluetooth may vary depending on your device's operating system.
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Step 7:
When detected, select your earbuds from the list of Bluetooth devices.
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Step 8:
Wait for about 2 to 3 seconds for both of the earbuds’ indicator lights to flash blue and turn OFF.
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Your earbuds will make a confirmation sound once paired.  It will also show on your phone or tablet as a paired device.", "version": "=C1114321069" }, { "articleNum": "317153", "categories": "|About_your_product|", "keywords": "317153, Belkin SOUNDFORM™ True Wireless Earbuds, AUC001, about, info, information, earbuds, music, sound, specs, specifications, Belkin AUC001, more, ear buds, case, charging case, black, white, AUC001btBK, AUC001btWH", "lang": "en_US", "products": "|AUC001btBK|AUC001btWH|AUC001btBKV2|AUC001btWHV2|AUC001btWH-WM|AUC001btBK-WM|", "rank": 1, "title": "Belkin AUC001 User Guide", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "The Belkin SOUNDFORM™ True Wireless Earbuds, AUC001 features high quality sound, supreme comfort and fit, and exceptional durability.  The Belkin AUC001 allows you to control calls and audio playback simply by touch.  It features touch-sensitive pads that can perform different functions.
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 \"User-added
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Setup

How to set your Belkin SOUNDFORM™ True Wireless Earbuds, AUC001 into pairing mode
How to pair the Belkin SOUNDFORM™ True Wireless Earbuds, AUC001

Using the Belkin AUC001

How to charge the Belkin SOUNDFORM™ True Wireless Earbuds, AUC001
How to unpair the Belkin SOUNDFORM™ True Wireless Earbuds, AUC001

Features

Getting to know the Belkin SOUNDFORM™ True Wireless Earbuds, AUC001
Belkin AUC001 Frequently Asked Questions
Belkin SOUNDFORM™ True Wireless Earbuds, AUC001 touch controls
Belkin SOUNDFORM™ True Wireless Earbuds, AUC001 general controls and light behavior

Troubleshooting

Resetting the Belkin SOUNDFORM™ True Wireless Earbuds, AUC001 to factory settings
Why is the Belkin SOUNDFORM™ True Wireless Earbuds, AUC001 playing only on one ear", "version": "=C1114321069" }, { "articleNum": "318730", "categories": "|About_your_product|", "keywords": "324470, 318730, Belkin SoundForm™ Rise True Wireless Earbuds, AUC004, Belkin SoundForm™ Freedom True Wireless Earbuds, AUC002, Belkin SoundForm™ Immerse Noise-Cancelling Earbuds, AUC003, Belkin SoundForm™ Wireless Earbuds User Guides, Belkin SoundForm™ Pulse Noise Cancelling Earbuds, AUC007, SoundForm, Belkin SoundForm True Wireless Earbuds, AUC001, AUC005, Belkin SoundForm Play True Wireless Earbuds, AUC006, Belkin SoundForm Flow Noise Cancelling Earbuds, AUC009, Belkin SoundForm Bolt True Wireless Earbuds, AUC010, Belkin SoundForm Motion True Wireless Earbuds, AUC012, Belkin SoundForm Rhythm True Wireless Earbuds, PAC001, Belkin SoundForm Move True Wireless Earbuds, PAC002, Belkin SoundForm Move Plus True Wireless Earbuds, PAC003, Belkin SoundForm Nano​ Wireless Earbuds for Kids, AUC011, Belkin SoundForm Nano 2 Wireless Earbuds for Kids, G3H0002, Belkin SoundForm Wired Earbuds with USB-C Connector", "lang": "en_US", "products": "|AUC003qeWH|AUC003btBK-WM|AUC003btWH-WM|AUC003glBK|AUC003glWH|AUC003qeBK|AUC003btBK|AUC003btWH|AUC004btWH|AUC004btBK|AUC004btBL|AUC004btBK-WM|AUC004btBL-WM|AUC004btWH-WM|AUC002glBK|AUC002qeWH|AUC002glWH|AUC002btBK|AUC002GLBK-TL|AUC002glWH-WM|AUC002glBK-WM|AUC002qeBK|AUC002btWH|AUC007btWHT|AUC007btBLK|AUC009btBLK|AUC009btLV|AUC009btTE|AUC009btWH|AUC009fqBKV2|AUC009fqLVV2|AUC009fqTEV2|AUC009fqWHV2|AUC009hqBKV2|AUC009hqLVV2|AUC009hqTEV2|AUC009hqWHV2|AUC006btBK|AUC006btBL|AUC006btWH|AUC001btBK|AUC001btBK-WM|AUC001btBKV2|AUC001btWH|AUC001btWH-WM|AUC001btWHV2|AUC005btBK|AUC005btBL|AUC005btGR|AUC005btPK|AUC005btWH|AUC010btBK|AUC010btWH|AUC010fqBKV2|AUC010fqBLV2|AUC010fqPKV2|AUC010fqWHV2|AUC010hqBKV2|AUC010hqBLV2|AUC010hqPKV2|AUC010hqWHV2|AUC012btBK|AUC012btWH|PAC001btBK|PAC001btBK-GR|PAC001btBKGR-WM|PAC001btBL|PAC001btPK|PAC001btWH|PAC002btBK-GR|PAC002btBKGR-WM|PAC002btBLK|PAC003btBL|PAC003btPK|PAC003btWH|AUC011btBL|AUC011btPK|AUC011btWH|", "rank": 1, "title": "Belkin SoundForm Wireless Earbuds User Guides", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "
\"sf318730-001_en_v4.png\"

Belkin SoundForm Freedom True Wireless Earbuds

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It delivers superior sound and all-day battery life. With its dual microphones and advanced Environmental Noise Cancellation (ENC), you can make calls with confidence. You can also track your charging case securely and privately by using Apple Find My®.
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Belkin SoundForm Rise True Wireless Earbuds
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\"sf318730-004_en_v4.png\"
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It lets you enjoy great sound and battery life from your earbuds. When you’re listening to a playlist or placing a call, the two microphones in each earbud ensure crystal clear sound while 7 hours of playtime per charge keeps you in your groove all day. The IPX5 water resistance rating protects them from rain or shine while the easy-to-use controls offer the power to change volume, skip tracks, and take calls, all at your fingertips.
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Belkin SoundForm Immerse Wireless Noise Cancelling Earbuds
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\"sf318730-006_en_v4.png\"
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\"sf318730-007_en_v4.png\"

It delivers superior and high-quality sound. With its hybrid active noise-cancellation feature, it blocks unwanted noise and allows you to make calls or listen to music with confidence. You can also track your charging case securely and privately by using the Apple Find My.
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Belkin SoundForm Pulse Noise Cancelling Earbuds
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\"sf318730-008_en_v4.png\"
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\"sf318730-009_en_v4.png\"

It delivers superior and high-quality sound. With its hybrid active noise cancellation feature, it blocks unwanted noise and allows you to make calls or listen with confidence.
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Belkin SoundForm True Wireless Earbuds
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\"sf318730-010_en_v5.png\"
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\"sf318730-011_en_v5.png\"

It features high-quality sound, supreme comfort, and fit, and exceptional durability. It allows you to control calls and audio playback simply by touch. It features touch-sensitive pads that can perform different functions.\n\n
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Belkin SoundForm Play True Wireless Earbuds
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\"sf318730-012_en_v5.png\"\"sf318730-013_en_v5.png\"
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\"sf318730-014_en_v5.png\"

It gives you real all-day listening with 8 hours of battery life per charge and another 30 hours of power in the USB-C® charging case. Featuring two microphones on each earbud, a Belkin-engineered noise-reduction algorithm and three EQ presets, these earbuds will enhance the sounds you want to hear while cutting out those you don’t.\n\n
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Belkin SoundForm Flow Noise Cancelling Earbuds
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\"sf318730-015_en_v5.png\"
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\"sf318730-016_en_v5.png\"

The earbuds with Active Noise Cancellation (ANC) technology use feedforward ANC microphones to seek and eliminate outside noise. You’ll get the most out of your favorite songs, podcasts, and important calls as you hear each detail in stunning noise-free clarity.
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Belkin SoundForm Bolt True Wireless Earbuds
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\"sf318730-017_en_v5.png\"\"sf318730-018_en_v5.png\"
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\"sf318730-019_en_v5.png\"

It gives you real all-day listening with 9 hours of battery life per charge and another 19 hours of power in the USB-C® charging case. It delivers crisp and smooth sound quality from 6 mm dynamic drivers and lets you hear music and calls clearly.\n\n
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Belkin SoundForm Motion True Wireless Earbuds
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\"sf318730-020_en_v5.png\"
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\"sf318730-021_en_v5.png\"

It helps make the most of your commute, workouts, and free time with true wireless earbuds featuring seamless Bluetooth® pairing and controls. The 12 mm drivers and three EQ presets deliver our Belkin Signature Sound for a high-fidelity, personal audio experience.
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Belkin SoundForm Rhythm True Wireless Earbuds
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\"sf318730-022_en_v5.png\"
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\"sf318730-023_en_v5.png\"

It lets you make the most of every day with seamless Bluetooth pairing and controls. The Clear Call Quality feature reduces background noise, while Bluetooth multipoint allows for a simultaneous connection to two devices. Enjoy 8 hours of non-stop playtime, plus an additional 20 hours with the charging case.
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Belkin SoundForm Move True Wireless Earbuds
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\"sf318730-024_en_v5.png\"
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\"sf318730-025_en_v5.png\"

It lets you enjoy the freedom of true wireless earbuds with seamless Bluetooth pairing and controls. It features a sealed in-ear fit and up to 5 hours of playtime per charge, plus another 19 hours of charge in the case. An IPX5 rating means they’re workout- and weather-resistant, with one microphone in each bud that allows for flexible single-ear use.
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Belkin SoundForm Move Plus True Wireless Earbuds
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\"sf318730-026_en_v5.png\"
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\"sf318730-027_en_v5.png\"

It features high quality sound, supreme comfort and fit, and exceptional durability. It allows you to control calls and audio playback simply by touch. It features touch-sensitive pads that can perform different functions.
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Belkin SoundForm Nano​ Wireless Earbuds for Kids
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\"sf318730-028_en_v5.png\"
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\"sf318730-029_en_v5.png\"

It is designed to keep your kids’ ears comfortable and protected with premium wireless earbuds designed just for them. The earbuds feature touch-sensitive pads that can perform different functions for you by tapping or holding on each earbud.
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Belkin SoundForm Nano 2 Wireless Earbuds for Kids
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\"sf318730-030_en_v5.png\"
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\"sf318730-031_en_v5.png\"
 
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Explore the features of the earbuds, designed for ages 7 and up. They include antimicrobial ear tips in five sizes, 8-hour playtime (28 hours with the case), 85 dB volume limit, clear calls, IPX5 sweat resistance, Belkin Signature Sound, and come in three colors. Additionally, they offer Bluetooth 5.3, USB-C fast charging, and touch controls for easy use.
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", "version": "=C1114321069" }, { "articleNum": "317167", "categories": "|Installation|", "keywords": "317167, Belkin SOUNDFORM™ True Wireless Earbuds, AUC001, about, info, information, earbuds, music, sound, specs, specifications, Belkin AUC001, how to. Un pair, unpair, unpairing, un pairing, AUC001btBK, AUC001btWH", "lang": "en_US", "products": "|AUC001btBK|AUC001btWH|AUC001btBKV2|AUC001btWHV2|AUC001btWH-WM|AUC001btBK-WM|", "rank": 1, "title": "How to unpair the Belkin SOUNDFORM™ True Wireless Earbuds, AUC001", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "The Belkin SOUNDFORM™ True Wireless Earbuds, AUC001 features high quality sound, supreme comfort and fit, and exceptional durability.  The Belkin AUC001 allows you to control calls and audio playback simply by touch.  It also features touch-sensitive pads that can perform different functions by tapping or holding on each earbud.

This article will walk you through unpairing your earbuds from your Bluetooth® device.\n

Step 1: 
Your earbuds should be turned OFF.  To do this, you can do either of the two options:


a.  Press on both earbuds for 6 seconds.
 
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\"User-added
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b.  Return the earbuds to the charging case and close the lid.
 
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\"User-added
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Step 2:
On your phone or tablet, go to Settings > Bluetooth.

Step 3:
Locate the entry for your earbuds.  To unpair them, follow the instructions below:

NOTE:  System instructions may vary depending upon your device's operating system.
\n \n\n
For Android™

Step 1: 
Go to Settings.

Step 2: 
Tap on Connections > Bluetooth.

Step 3: 
Under Paired devices, select the paired earbuds then tap Unpair.

For iOS

Step 1: 
Go to Settings.

Step 2: 
Tap on Bluetooth.

Step 3: 
Under MY DEVICES, tap the \"User-added icon on the paired earbuds and then tap on Forget This Device.
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Once you have removed the pairing from your phone or tablet, it will no longer attempt to pair with your earbuds.  You will need to set your earbuds to pairing mode in order to pair them again.  Click here for instructions on how to do this. ", "version": "=C1114321069" } ] }, "template": "pdpSupportArticles", "success": true, "renderedTemplate": "
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Common Questions

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\n Need more help?\n \n Visit the full support page\n \n

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