{ "action": "Product-GetPDPSupportArticles", "queryString": "pid=INC012btBK", "locale": "en_HK", "productModel": { "code": "INC012btBK", "name": "USB-C to 2.5 Gb Ethernet Adapter", "supportArticles": [ { "articleNum": "335555", "categories": "|About_your_product|", "keywords": "335555, Belkin Dock Utility, belkin dock manager, getting to know, gtk, meet, product description, product features, software support, compatibility, dock utility, dock manager, AVC004, AVC005, AVC008, F2CU040, F4U092, F4U097, F4U109, F4U110, INC001, INC002, INC003, INC004, INC006, INC007, INC008, INC009, INC011, INC012, INC015, INC018", "lang": "en_US", "products": "|AVC008btSGY|AVC005btBK|AVC005BK-BL|F2CU040btBLK|F2CU040btBLK-MG|F2CU040bBLK|F2CU040ywWHTAPL|F2CU040dsWHTAPL|AVC004btBK|AVC004BK-BL|F4U092btBLK|F4U092btSGY|F4U092btSGY-MG|F4U092btSGY-RM2|INC001btBK|INC001btBK-WM|INC001BK-BL|F4U097tt|F4U097au|F4U097vf|F4U097sa|F4U097ja|F4U097kr|F4U097zh|F4U097tt-RM|F4U109tt|F4U109tt-RM2|F4U109tt-TAA|F4U109zh|F4U109vf|F4U109au|F4U109kr|F4U109sa|F4U109ja|INC006vfSGY|INC007vfBK|INC004btSGY|INC009btSGY|INC007ttBK|INC006ttSGY|INC003ttBK|INC008ttBK|INC003vfBK|INC006auSGY|INC002ttBK-TAA|INC007qcBK|INC008btBK|INC002jaBK|INC006qcSGY|INC002vfBK-RL|INC002vfBK|INC003auBK|INC002ttBK|INC002qcBK|INC004btSGY-RM|INC003ttBK-RM|INC015btSGY|INC018ttBK|INC015btSGY-CZ|INC011btWH|INC012btBK|INC011ttWH|INC012dsWH|INC018qcBK|INC018vfBK|F4U110tt|F4U110bt-TAA|F4U110ja|F4U110sa|F4U110kr|F4U110vf|F4U110au|F4U110zh|F4U110bt|F4U110vf-RL|AVC008fqSGY-V2|AVC008hqSGY-V2|", "rank": 1, "title": "Meet the Belkin Dock Utility", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "
 
Find out more >
\n
Product description\n

The Belkin Dock Utility is a userland software utility that allows a compatible Belkin ethernet dongle adapter or hub with a compatible network adapter to take advantage of existing MAC addresses on an existing computer that may be whitelisted on a network, to be used by the Belkin adapter for the purpose of conforming to the safety practices of said network.

The downloadable software is compatible with Windows® and macOS®, and implementing it for your business gives you Media Access Control (MAC) address mirroring, network interface management, and fully automatic operation to deliver a seamless user experience. 

\n
Product features\n
  • Support the use of MAC address as a factor in your role-based network policies
  • Allow MAC address ID pass-through and reset
  • Utilize WiFi auto-switch to reduce network routing issues
  • Employ device connection monitoring
  • Enhance the already robust features of Belkin docks
  • Free software available on Belkin.com
  • Access to dedicated support: includes MAC mirroring, standby, and Windows
\n
Installation requirements\n
  • Windows 11 or 10 (version 22H2 or later)
  • macOS Ventura or later
  • .NET 7 Framework 4.7.2 should be installed as part of the Windows operating system; it is downloadable from Microsoft at the time of this writing
  • Administrator account to modify the computer’s setting
  • Account has to have administrator capabilities (does not need to be logged as administrator to work with the same)
\n
Compatibility\n

The Belkin Dock Utility is compatible with the products listed here.

\n
", "version": "=C0941705575" }, { "articleNum": "335505", "categories": "|About_your_product|", "keywords": "335505, Belkin Dock Utility, user guide, dock utility, belkin dock utility user guide, AVC004, AVC005, AVC008, F2CU040, F4U092, F4U097, F4U109, F4U110, INC001, INC002, INC003, INC004, INC006, INC007, INC008, INC009, INC011, INC012, INC015, INC018", "lang": "en_US", "products": "|AVC004btBK|AVC004BK-BL|AVC008btSGY|AVC005btBK|AVC005BK-BL|F2CU040btBLK|F2CU040btBLK-MG|F2CU040bBLK|F2CU040ywWHTAPL|F2CU040dsWHTAPL|F4U092btBLK|F4U092btSGY|F4U092btSGY-MG|F4U092btSGY-RM2|F4U097tt|F4U097au|F4U097vf|F4U097sa|F4U097ja|F4U097kr|F4U097zh|F4U097tt-RM|F4U109tt|F4U109tt-RM2|F4U109tt-TAA|F4U109zh|F4U109vf|F4U109au|F4U109kr|F4U109sa|F4U109ja|INC001btBK|INC001btBK-WM|INC001BK-BL|INC006vfSGY|INC007vfBK|INC004btSGY|INC002ttBK|INC009btSGY|INC007ttBK|INC006ttSGY|INC003ttBK|INC008ttBK|INC002vfBK-RL|INC003vfBK|INC006auSGY|INC002ttBK-TAA|INC007qcBK|INC008btBK|INC002jaBK|INC006qcSGY|INC002vfBK|INC003auBK|INC002qcBK|INC004btSGY-RM|INC003ttBK-RM|INC015btSGY|INC018ttBK|INC015btSGY-CZ|INC011btWH|INC012btBK|INC011ttWH|INC012dsWH|INC018qcBK|INC018vfBK|F4U110tt|F4U110bt-TAA|F4U110ja|F4U110sa|F4U110kr|F4U110vf|F4U110au|F4U110zh|F4U110bt|F4U110vf-RL|", "rank": 1, "title": "Belkin Dock Utility User Guide", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "Boost your network security with free dock utility software! The Belkin Dock Utility takes your team to the next level by enhancing the already powerful features of your existing Belkin docks, hubs, and adapters that have an ethernet port. This includes those with Thunderbolt™, GaN, USB-C®, DisplayLink®, and SiliconMotion technology.

The downloadable software is compatible with Windows® and macOS®, and implementing it for your business gives you Media Access Control (MAC) address mirroring, network interface management, and fully automatic operation to deliver a seamless user experience. 

To learn more about this software, visit the links below:

Features

Meet the Belkin Dock Utility
Belkin Dock Utility FAQs
Belkin Dock Utility device compatibility

Using the software

Overview of the Belkin Dock Utility user interface
Belkin Dock Utility features and functionality
Uninstalling the Belkin Dock Utility
How MAPT works

Troubleshooting

Fixing issues with the Belkin Dock Utility

Downloads

Belkin Dock Utility Downloads", "version": "=C0941705575" }, { "articleNum": "208590", "categories": null, "keywords": "208590, 322115, Belkin Dock Utility, belkin dock manager, dock utility, dock manager, download, software, software download, operating system, mac, macos, mac os, windows, windows os", "lang": "en_US", "products": "|INC006vfSGY|INC006ttSGY|INC006auSGY|INC006qcSGY|AVC005btBK|AVC005BK-BL|F4U109tt|F4U109tt-RM2|F4U109tt-TAA|F4U109zh|F4U109vf|F4U109au|F4U109kr|F4U109sa|F4U109ja|AVC004btBK|AVC004BK-BL|INC011btWH|INC011ttWH|INC012btBK|INC012dsWH|INC018ttBK|INC018qcBK|INC018vfBK|AVC008btSGY|F2CU040btBLK|F2CU040btBLK-MG|F2CU040bBLK|F2CU040ywWHTAPL|F2CU040dsWHTAPL|F4U092btBLK|F4U092btSGY|F4U092btSGY-MG|F4U092btSGY-RM2|F4U097tt|F4U097au|F4U097vf|F4U097sa|F4U097ja|F4U097kr|F4U097zh|F4U097tt-RM|INC001btBK|INC001btBK-WM|INC001BK-BL|INC002ttBK|INC002vfBK-RL|INC002ttBK-TAA|INC002jaBK|INC002vfBK|INC002qcBK|INC003ttBK|INC003vfBK|INC003auBK|INC003ttBK-RM|INC004btSGY|INC004btSGY-RM|INC007vfBK|INC007ttBK|INC007qcBK|INC008ttBK|INC008btBK|INC009btSGY|INC015btSGY|INC015btSGY-CZ|F4U110tt|F4U110bt-TAA|F4U110ja|F4U110sa|F4U110kr|F4U110vf|F4U110au|F4U110zh|F4U110bt|F4U110vf-RL|AVC008fqSGY-V2|AVC008hqSGY-V2|", "rank": 1, "title": "Belkin Dock Utility Downloads", "type": "Download", "latestLink": null, "hyperlink": null, "body": "

You can download the software for the Belkin Dock Utility on this page.

Select your operating system:

\n
\n
macOS®
\n
\n

Software

\nVer. 1.1.0.250307 (compatible with AVC008, INC007, INC011, and INC012 only)
Download 305 KB
 
\nIMPORTANT: Once you've downloaded the software, run the file, and follow the on-screen instructions. After installing it, make sure to reboot your computer so that the changes can take place.
\n
 
\n
Windows®
\n
\n

Software

\nVer. 2.6.5 RC6
Download 700 KB
Release Notes\n
 
\nIMPORTANT: Once you've downloaded the .msi software, open the Release Notes and scroll down near the bottom to find the installation instructions.
\n
\n

", "version": "=C0941705575" }, { "articleNum": "334020", "categories": "|About_your_product|", "keywords": "334020, specs, features, warranty, compatibility, packaging, support, hardware, information, USB-C, ethernet, adapter, Type-C USB 2.5 Gbps Ethernet Adapter, Belkin Type-C 2.5 Gbps Ethernet Adapter, INC012, INC012btBK, INC012dsWH, Belkin Connect USB-C to 2.5 Gb Ethernet Adapter (INC012)", "lang": "en_US", "products": "|INC012btBK|INC012dsWH|", "rank": 1, "title": "Meet the Belkin Connect USB-C to 2.5 Gb Ethernet Adapter (INC012)", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "
\"sf334020-001_en_v2.png\"\"sf334020-002_en_v2.png\"
Find out more >
\n
Product Features\n
  • USB-C® to 2.5 Gbps ethernet adapter with a 90 mm (3.5 in) tethered cable
  • Provides speeds of up to 2.5 times faster than a standard 1 Gbps ethernet connection
  • Compatible with 10, 100, 1000, and 2500 Mbps speeds
  • USB-IF-certified
  • Supports Wake-on-LAN capabilities
  • Includes MAC address pass-through support
  • Certified to meet Chromebook™ compatibility standards
  • Features a status indicator light
  • Comes with a 2-year limited warranty
\n
Compatibility\n

The Belkin INC012 is designed to work with USB-C-enabled computers with the following operating systems:
 

\n
  • Windows® 10 and 11
  • macOS® 10.14 or above
  • Chrome OS™ 44 or above
\n


It is compatible with USB-C-enabled devices such as:
 

\n
  • Laptops 
  • Tablets 
  • TVs 
  • Gaming systems 
\n

 

\n

It supports the following ports and speeds:
 

\n
  • Thunderbolt™ 3 and Thunderbolt 4 ports
  • Network speeds of up to 10, 100, 1000, and 2500 Mbps 
\n


It has been tested for compatibility with all USB-C Apple® products, including the following devices:
 

\n
  • MacBook Air® 15-inch M2 (2023)
  • MacBook Pro® M3 14-inch
  • MacBook Pro M3 16-inch
  • iPhone® 16
  • iPhone 16 Pro
  • iPhone 16 Plus
  • iPhone 16 Pro Max
  • iPhone 15
  • iPhone 15 Pro
  • iPhone 15 Plus
  • iPhone 15 Pro Max
\n
Available Colors\n
  • Black (INC012xxBK)
  • White (INC012xxWH)
\n
Package Contents\n
  • One Belkin INC012
\n
\n
 
", "version": "=C0941705575" }, { "articleNum": "334021", "categories": "|About_your_product|", "keywords": "334021, specs, features, warranty, compatibility, packaging, support, hardware, information, function, functionality, USB-C, ethernet, adapter, Type-C USB 2.5 Gbps Ethernet Adapter, Belkin Type-C 2.5 Gbps Ethernet Adapter, INC012, INC012btBK, INC012dsWH, Belkin Connect USB-C to 2.5 Gb Ethernet Adapter (INC012)", "lang": "en_US", "products": "|INC012btBK|INC012dsWH|", "rank": 2, "title": "Belkin Connect USB-C to 2.5 Gb Ethernet Adapter (INC012) FAQs", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "
\n
PRODUCT INFORMATION
HARDWARE INFORMATION
COMPATIBILITY
FUNCTIONALITY		\"sf334021-001_en_v2.png\"\"sf334021-002_en_v2.png\"
\n
\n
\n
\n

PRODUCT INFORMATION
What is the Belkin INC012?The Belkin INC012 is a compact and lightweight adapter that easily meets the demand for a stable and reliable network connection for gaming, streaming, and video conferencing. It works with most laptops, including Chromebook™ laptops, and USB-C® devices.
What is the warranty of this product?This product has a 2-year limited warranty.
Does it have a Connected Equipment Warranty (CEW)?No.
How do I register this product?You can register the product on the Belkin.com website. You will need the model number and other important details about your product.
Is it MFi-certified?No.
Is it USB-IF-certified?Yes.
In which color is this product available?This product is available in two colors:
 \n
  • Black (INC012xxBK)
  • White (INC012xxWH)
\n
What is included in the package?\n

The package includes the following:
 

\n
  • One Belkin INC012
\n

HARDWARE INFORMATION
Does the adapter need to be plugged into a power outlet?No.
What network speeds does the adapter support?The adapter supports up to 10, 100, 1000, and 2500 Mbps speeds.
What are the recommended operating and storage temperatures for the adapter?Below are the operating, storage, and humidity requirements for the adapter:
 \n
  • Operating temperatures: between 0°C and 40°C at 90% Relative Humidity (RH)
  • Storage temperatures: between -30°C and 70°C at 90% RH
\n
How many devices can I connect to the adapter?You can connect only one device at a time.

COMPATIBILITY
What devices will the Belkin INC012 work with?The Belkin INC012 is designed to work with USB-C-enabled computers with the following operating systems:
 \n
  • Windows® 10 and 11
  • macOS® 10.14 or above
  • Chrome OS™ 44 or above
\n  
It is compatible with USB-C-enabled devices such as:
 \n
  • Laptops 
  • Tablets 
  • TVs 
  • Gaming systems 
\n  
It supports the following ports and network speeds:
 \n
  • Thunderbolt™ 3 and Thunderbolt 4 ports
  • Network speeds of up to 10, 100, 1000, and 2500 Mbps 
\n
It has been tested for compatibility with all USB-C Apple® products, including the following devices:
 \n
  • MacBook Air® 15-inch M2 (2023)
  • MacBook Pro® M3 14-inch
  • MacBook Pro M3 16-inch
  • iPhone® 16
  • iPhone 16 Pro
  • iPhone 16 Plus
  • iPhone 16 Pro Max
  • iPhone 15
  • iPhone 15 Pro
  • iPhone 15 Plus
  • iPhone 15 Pro Max
\n
Can I use this outdoors?This product is designed for indoor use only.
Does it support Chromebook?Yes, this product supports Chromebooks and is Works With Chromebook (WWCB) certified.

FUNCTIONALITY
Does it support MAC address pass-through?Yes.
Does it support Wake-on-LAN?Yes.
\n
", "version": "=C0941705575" } ] }, "template": "pdpSupportArticles", "success": true, "renderedTemplate": "
\n
\n \n \n
\n \n

Common Questions

\n
\n
\n \n
\n
\n
\n \n
\n Need more help?\n \n Visit the full support page\n \n

\n
\n
" }