{ "action": "Product-GetPDPSupportArticles", "queryString": "pid=INC004btSGY", "locale": "en_HK", "productModel": { "code": "INC004btSGY", "name": "USB-C 11-in-1 Multiport Dock", "supportArticles": [ { "articleNum": "317817", "categories": "|About_your_product|", "keywords": "317817, Belkin CONNECT™ USB-C 11-in-1 Multiport Dock, INC004, INC004xx, getting to know, gtk, product features, compatibility, available color, package contents, dock, multiport dock, multi-port dock, 11 in 1", "lang": "en_US", "products": "|INC004btSGY|", "rank": 1, "title": "Getting to know the Belkin CONNECT™ USB-C 11-in-1 Multiport Dock, INC004", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "The Belkin CONNECT™ USB-C 11-in-1 Multiport Dock, INC004 is the perfect all-in-one solution to connect your USB-C® laptop to multiple devices.  Create your ultimate workstation or lead a seamless online presentation by conveniently connecting your laptop to monitors, projectors, SD cards, ethernet networking, and USB thumb drives. 

The Belkin INC004 also doubles as a laptop stand allowing you to neatly organize cables and connection ports in the back.  Supporting USB-C PD pass-through charging of up to 100W, you no longer have to worry about choosing to have expansion ports or charge your laptop.  For more information, click here.
 \n
\"User-added
\n
Product Features
 \n\n\n
 
\n Compatibility

The Belkin INC004 has been designed to work with computers and devices that can connect over USB-C.  For charging, the device connected to the dock must support charging over USB-C.  It has been tested for functionality with the following devices:
 \n\n
Available Color
 \n\n
Package Inclusions
 \n", "version": "=D1463520166" }, { "articleNum": "335505", "categories": "|About_your_product|", "keywords": "335505, Belkin Dock Utility, user guide, dock utility, belkin dock utility user guide, AVC004, AVC005, AVC008, F2CU040, F4U092, F4U097, F4U109, F4U110, INC001, INC002, INC003, INC004, INC006, INC007, INC008, INC009, INC011, INC012, INC015, INC018", "lang": "en_US", "products": "|AVC004btBK|AVC004BK-BL|AVC008btSGY|AVC005btBK|AVC005BK-BL|F2CU040btBLK|F2CU040btBLK-MG|F2CU040bBLK|F2CU040ywWHTAPL|F2CU040dsWHTAPL|F4U092btBLK|F4U092btSGY|F4U092btSGY-MG|F4U092btSGY-RM2|F4U097tt|F4U097au|F4U097vf|F4U097sa|F4U097ja|F4U097kr|F4U097zh|F4U097tt-RM|F4U109tt|F4U109tt-RM2|F4U109tt-TAA|F4U109zh|F4U109vf|F4U109au|F4U109kr|F4U109sa|F4U109ja|INC001btBK|INC001btBK-WM|INC001BK-BL|INC006vfSGY|INC007vfBK|INC004btSGY|INC002ttBK|INC009btSGY|INC007ttBK|INC006ttSGY|INC003ttBK|INC008ttBK|INC002vfBK-RL|INC003vfBK|INC006auSGY|INC002ttBK-TAA|INC007qcBK|INC008btBK|INC002jaBK|INC006qcSGY|INC002vfBK|INC003auBK|INC002qcBK|INC004btSGY-RM|INC003ttBK-RM|INC015btSGY|INC018ttBK|INC015btSGY-CZ|INC011btWH|INC012btBK|INC011ttWH|INC012dsWH|INC018qcBK|INC018vfBK|F4U110tt|F4U110bt-TAA|F4U110ja|F4U110sa|F4U110kr|F4U110vf|F4U110au|F4U110zh|F4U110bt|F4U110vf-RL|", "rank": 1, "title": "Belkin Dock Utility User Guide", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "Boost your network security with free dock utility software! The Belkin Dock Utility takes your team to the next level by enhancing the already powerful features of your existing Belkin docks, hubs, and adapters that have an ethernet port. This includes those with Thunderbolt™, GaN, USB-C®, DisplayLink®, and SiliconMotion technology.

The downloadable software is compatible with Windows® and macOS®, and implementing it for your business gives you Media Access Control (MAC) address mirroring, network interface management, and fully automatic operation to deliver a seamless user experience. 

To learn more about this software, visit the links below:

Features

Meet the Belkin Dock Utility
Belkin Dock Utility FAQs
Belkin Dock Utility device compatibility

Using the software

Overview of the Belkin Dock Utility user interface
Belkin Dock Utility features and functionality
Uninstalling the Belkin Dock Utility
How MAPT works

Troubleshooting

Fixing issues with the Belkin Dock Utility

Downloads

Belkin Dock Utility Downloads", "version": "=D1463520166" }, { "articleNum": "335555", "categories": "|About_your_product|", "keywords": "335555, Belkin Dock Utility, belkin dock manager, getting to know, gtk, meet, product description, product features, software support, compatibility, dock utility, dock manager, AVC004, AVC005, AVC008, F2CU040, F4U092, F4U097, F4U109, F4U110, INC001, INC002, INC003, INC004, INC006, INC007, INC008, INC009, INC011, INC012, INC015, INC018", "lang": "en_US", "products": "|AVC008btSGY|AVC005btBK|AVC005BK-BL|F2CU040btBLK|F2CU040btBLK-MG|F2CU040bBLK|F2CU040ywWHTAPL|F2CU040dsWHTAPL|AVC004btBK|AVC004BK-BL|F4U092btBLK|F4U092btSGY|F4U092btSGY-MG|F4U092btSGY-RM2|INC001btBK|INC001btBK-WM|INC001BK-BL|F4U097tt|F4U097au|F4U097vf|F4U097sa|F4U097ja|F4U097kr|F4U097zh|F4U097tt-RM|F4U109tt|F4U109tt-RM2|F4U109tt-TAA|F4U109zh|F4U109vf|F4U109au|F4U109kr|F4U109sa|F4U109ja|INC006vfSGY|INC007vfBK|INC004btSGY|INC009btSGY|INC007ttBK|INC006ttSGY|INC003ttBK|INC008ttBK|INC003vfBK|INC006auSGY|INC002ttBK-TAA|INC007qcBK|INC008btBK|INC002jaBK|INC006qcSGY|INC002vfBK-RL|INC002vfBK|INC003auBK|INC002ttBK|INC002qcBK|INC004btSGY-RM|INC003ttBK-RM|INC015btSGY|INC018ttBK|INC015btSGY-CZ|INC011btWH|INC012btBK|INC011ttWH|INC012dsWH|INC018qcBK|INC018vfBK|F4U110tt|F4U110bt-TAA|F4U110ja|F4U110sa|F4U110kr|F4U110vf|F4U110au|F4U110zh|F4U110bt|F4U110vf-RL|AVC008fqSGY-V2|AVC008hqSGY-V2|", "rank": 1, "title": "Meet the Belkin Dock Utility", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "
 
Find out more >
\n
Product description\n

The Belkin Dock Utility is a userland software utility that allows a compatible Belkin ethernet dongle adapter or hub with a compatible network adapter to take advantage of existing MAC addresses on an existing computer that may be whitelisted on a network, to be used by the Belkin adapter for the purpose of conforming to the safety practices of said network.

The downloadable software is compatible with Windows® and macOS®, and implementing it for your business gives you Media Access Control (MAC) address mirroring, network interface management, and fully automatic operation to deliver a seamless user experience. 

\n
Product features\n
  • Support the use of MAC address as a factor in your role-based network policies
  • Allow MAC address ID pass-through and reset
  • Utilize WiFi auto-switch to reduce network routing issues
  • Employ device connection monitoring
  • Enhance the already robust features of Belkin docks
  • Free software available on Belkin.com
  • Access to dedicated support: includes MAC mirroring, standby, and Windows
\n
Installation requirements\n
  • Windows 11 or 10 (version 22H2 or later)
  • macOS Ventura or later
  • .NET 7 Framework 4.7.2 should be installed as part of the Windows operating system; it is downloadable from Microsoft at the time of this writing
  • Administrator account to modify the computer’s setting
  • Account has to have administrator capabilities (does not need to be logged as administrator to work with the same)
\n
Compatibility\n

The Belkin Dock Utility is compatible with the products listed here.

\n
", "version": "=D1463520166" }, { "articleNum": "208590", "categories": null, "keywords": "208590, 322115, Belkin Dock Utility, belkin dock manager, dock utility, dock manager, download, software, software download, operating system, mac, macos, mac os, windows, windows os", "lang": "en_US", "products": "|INC006vfSGY|INC006ttSGY|INC006auSGY|INC006qcSGY|AVC005btBK|AVC005BK-BL|F4U109tt|F4U109tt-RM2|F4U109tt-TAA|F4U109zh|F4U109vf|F4U109au|F4U109kr|F4U109sa|F4U109ja|AVC004btBK|AVC004BK-BL|INC011btWH|INC011ttWH|INC012btBK|INC012dsWH|INC018ttBK|INC018qcBK|INC018vfBK|AVC008btSGY|F2CU040btBLK|F2CU040btBLK-MG|F2CU040bBLK|F2CU040ywWHTAPL|F2CU040dsWHTAPL|F4U092btBLK|F4U092btSGY|F4U092btSGY-MG|F4U092btSGY-RM2|F4U097tt|F4U097au|F4U097vf|F4U097sa|F4U097ja|F4U097kr|F4U097zh|F4U097tt-RM|INC001btBK|INC001btBK-WM|INC001BK-BL|INC002ttBK|INC002vfBK-RL|INC002ttBK-TAA|INC002jaBK|INC002vfBK|INC002qcBK|INC003ttBK|INC003vfBK|INC003auBK|INC003ttBK-RM|INC004btSGY|INC004btSGY-RM|INC007vfBK|INC007ttBK|INC007qcBK|INC008ttBK|INC008btBK|INC009btSGY|INC015btSGY|INC015btSGY-CZ|F4U110tt|F4U110bt-TAA|F4U110ja|F4U110sa|F4U110kr|F4U110vf|F4U110au|F4U110zh|F4U110bt|F4U110vf-RL|AVC008fqSGY-V2|AVC008hqSGY-V2|", "rank": 1, "title": "Belkin Dock Utility Downloads", "type": "Download", "latestLink": null, "hyperlink": null, "body": "

You can download the software for the Belkin Dock Utility on this page.

Select your operating system:

\n
\n
macOS®
\n
\n

Software

\nVer. 1.1.0.250307 (compatible with AVC008, INC007, INC011, and INC012 only)
Download 305 KB
 
\nIMPORTANT: Once you've downloaded the software, run the file, and follow the on-screen instructions. After installing it, make sure to reboot your computer so that the changes can take place.
\n
 
\n
Windows®
\n
\n

Software

\nVer. 2.6.5 RC6
Download 700 KB
Release Notes\n
 
\nIMPORTANT: Once you've downloaded the .msi software, open the Release Notes and scroll down near the bottom to find the installation instructions.
\n
\n

", "version": "=D1463520166" }, { "articleNum": "317818", "categories": "|About_your_product|", "keywords": "317818, 324350, Belkin CONNECT™ USB-C 11-in-1 Multiport Dock, INC004, INC004xx, frequently asked questions, faq, faqs, product information, hardware, compatibility, functionality, dock, multiport dock, multi-port dock, 11 in 1", "lang": "en_US", "products": "|INC004btSGY|", "rank": 2, "title": "Belkin INC004 Frequently Asked Questions", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "

TABLE OF CONTENTS

\n

PRODUCT INFORMATION

1.  What is the Belkin CONNECT™ USB-C 11-in-1 Multiport Dock, INC004?
2.  What is the warranty of this product?
3.  Does this product come with a Connected Equipment Warranty (CEW)?
4.  Is the dock USB-IF-certified?
5.  What color is the Belkin INC004 available in?
6.  What is in the package?

HARDWARE INFORMATION

1.  What type of cable is required to use in the Belkin INC004?
2.  What are the power specifications of the Belkin INC004?
3.  How many USB ports are on the Belkin INC004?
4.  What are the power output specs of the USB-A ports on the Belkin INC004?
5.  What type of video ports are on the Belkin INC004?
6.  What type of networking ports are on the Belkin INC004?
7.  What type of audio ports are on the Belkin INC004?
8.  What is the maximum charging power can the Belkin INC004 supply to my laptop?
9.  Are there any status lights on the Belkin INC004?
10.  Does the Belkin INC004 have a power button?

COMPATIBILITY

1.  What can I charge with the Belkin INC004?

FUNCTIONALITY

1.  How many monitors can I use with the Belkin INC004?
2.  What resolutions does the Belkin INC004 support?
\n
3.  How many computers can I connect to the dock at the same time?
\n
4.  Can I use the Belkin INC004 without a power supply?
 
\n
\n


PRODUCT INFORMATION

1.  What is the Belkin CONNECT™ USB-C 11-in-1 Multiport Dock, INC004?

The Belkin CONNECT™ USB-C 11-in-1 Multiport Dock, INC004 is the perfect all-in-one solution to connect your USB-C® laptop to multiple devices.  Create your ultimate workstation or lead a seamless online presentation by conveniently connecting your laptop to monitors, projectors, SD cards, ethernet networking, and USB thumb drives. 

The Belkin INC004 also doubles as a laptop stand allowing you to neatly organize cables and connection ports in the back.  Supporting USB-C PD pass-through charging of up to 100W, you no longer have to worry about choosing to have expansion ports or charge your laptop.  For more information, click here.

2.  What is the warranty of this product?

The Belkin INC004 has a 2-year warranty.

3.  Does this product come with a Connected Equipment Warranty (CEW)?

No.

4.  Is the dock USB-IF-certified?

No.

5.  What color is the Belkin INC004 available in?

The Belkin INC004 is available in:
 

\n\n


6.  What is in the package?

The package includes the following:
 

\n\n


HARDWARE INFORMATION

1.  What type of cable is required to use in the Belkin INC004?

The Belkin INC004 features a built-in USB-C cable for connecting to your laptop.

2.  What are the power specifications of the Belkin INC004?

The Belkin INC004 supports up to 100W of USB-C PD power pass-through.  The dock requires a minimum 65W USB-C power supply to be used with it.  The dock requires 15W of power to operate.  This means that the power supplied to your laptop will be 15W lower than the power input into the dock by your USB-C power supply. 

3.  How many USB ports are on the Belkin INC004?

The Belkin INC004 has the following USB ports:
 

\n\n


4.  What are the power output specs of the USB-A ports on the Belkin INC004?

Below are the power output specifications:
 

\n\n


NOTE:  The power output of the USB-A ports is shared.  If you are using the Belkin INC004 without an external power supply, you will be limited to a maximum of 5V / 1.8A / 10W combined across all three ports. 

5.  What type of video ports are on the Belkin INC004?

Below are the types of video ports:
 

\n\n


6.  What type of networking ports are on the Belkin INC004?

The Belkin INC004 has one RJ45 10/100/1000 ethernet port.

7.  What type of audio ports are on the Belkin INC004?

The Belkin INC004 has one 3.5 mm TRSS microphone input/stereo audio output port.

8.  What is the maximum charging power can the Belkin INC004 supply to my laptop?

The Belkin INC004 can supply up to 85W when using a 100W USB-C power supply.  This includes the 15W required for powering the dock.

9.  Are there any status lights on the Belkin INC004?

No.

10.  Does the Belkin INC004 have a power button?

No.

COMPATIBILITY

1.  What can I charge with the Belkin INC004?

The Belkin INC004 has been designed to work with computers and devices that can connect over USB-C.  For charging, the device connected to the dock must support charging over USB-C.  It has been tested for functionality with the following devices:

\n
 
\n\n


FUNCTIONALITY

1.  How many monitors can I use with the Belkin INC004?

The Belkin INC004 can support up to three simultaneous monitor connections while using the dock.  The number that can be used with your laptop depends upon the power of your computer and its graphics card capabilities.  Not all computers have the graphics capabilities to support multiple monitors and may run into display issues when attempting to use multiple displays. 

2.  What resolutions does the Belkin INC004 support?

Supported maximum monitor resolutions depend upon the number of monitors being connected and used at the same time as well as the power of the computer.  Check the tables below for supported resolutions of the Belkin INC004.

Windows® computers with MST
 

\n
\n
Monitor Connection TypeSingle Display SetupDual Display SetupTri-Display Setup
HDMI3840 x 2160 at 30 Hz1920 x 1080 at 60 Hz1280 x 720 at 60 Hz
DisplayPort3840 x 2160 at 30 Hz1920 x 1080 at 60 Hz1280 x 720 at 60 Hz
VGA1920 x 1080 at 60 Hz1920 x 1080 at 60 Hz1280 x 720 at 60 Hz
\n
\n


macOS® computers with SST
 

\n
\n
Monitor Connection TypeSingle Display SetupDual Display Setup (DisplayPort and HDMI)Dual Display Setup (using VGA)Tri-Display Setup
HDMI3840 x 2160 at 30 Hz3840 x 2160 at 30 Hz 1920 x 1080 at 60 Hz1920 x 1080 at 60 Hz
DisplayPort3840 x 2160 at 30 Hz3840 x 2160 at 30 Hz 1920 x 1080 at 60 Hz1920 x 1080 at 60 Hz
VGA1920 x 1080 at 60 HzN/A1920 x 1080 at 60 Hz1920 x 1080 at 60 Hz
\n
\n


NOTE:   The maximum number of displays supported by the dock is different than that of maximum number of displays supported by your computer.  While the dock can support up to the resolutions and refresh rates listed above, your computer may not be able to support them.  Check with your computer manufacturer for supported displays. 

3.  How many computers can I connect to the dock at the same time?

The Belkin INC004 can only be connected to one computer at a time.

4.  Can I use the Belkin INC004 without a power supply?

The Belkin INC004 can be used without an external power supply but with limited functionality.  The Belkin INC004 will draw all power from your computer's USB-C port.  While using your dock this way you will lose the ability to charge devices from the USB-C ports and may not be able to use multiple displays at the same time.

NOTE:  The USB-C port on the Belkin INC004 is for power input only and cannot be used for data syncing or charging a device when not using an external power supply.

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Common Questions

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\n Need more help?\n \n Visit the full support page\n \n

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