{ "action": "Product-GetPDPSupportArticles", "queryString": "pid=BPZ003btBK-V2", "locale": "en_HK", "productModel": { "code": "BPZ003btBK-V2", "name": "Travel Adapter Kit", "supportArticles": [ { "articleNum": "336284", "categories": "|About_your_product|", "keywords": "336284, BPZ003, BoostCharge Hybrid Wall Charger 25W + Power Bank 5K, compatibility, features, get to know, knowing, product features, feature, color, dimension, dimensions, package content, contents, CEW, warranty, wireless charger, apple, iphone, Samsung, powerbank, wireless charger", "lang": "en_US", "products": "|BPZ003btBK-V2|BPZ003bt1MBK-B6|BPZ003dqBK|BPZ003krBK|BPZ003dqBKJP|BPZ003zbBK|BPZ003btBK|BPZ003bt1MBK-B5|BPZ003myBK|BPZ003yzBK|", "rank": 1, "title": "Meet the Belkin BoostCharge Hybrid Wall Charger 25W + Power Bank 5K (BPZ003)", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "
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Find out more >
\n\n
Product Features\n\t\t\t
  • 25W PPS from one USB-C® port output (20W in Power Bank mode)
  • USB PD 3.0 PPS compatible/compliant
  • 5000 mAh cylindrical battery cell
  • Sleek, compact design
  • Post-consumer recycled housing material
  • Four indicator lights
  • One USB-C and one USB-A supports two devices charging simultaneously
  • 2-year limited warranty
  • $2,500 Connected Equipment Warranty (CEW)
\n\t\t\t
Types of Plugs\n\t\t\t
SKURegion Plug TypeBundles with
BPZ003dqBK AMER, APEA USNA
BPZ003btBKEMEA USEU and UK plug
BPZ003bt1MBK-B5 AMERUS EU, UK, AU 
\t\t\t\t\t\t1 m USB-C to Lightning® cable
BPZ003myBKAPEA USUK plug
BPZ003krBKAPEAUS KR plug
BPZ003yzBK APEAUSCN plug 
BPZ003zbBK APEAUSIN plug
\n\t\t\t
Available Color\n\t\t\t
  • Black – BPZ003xxBK
\n\t\t\t
Compatibility \n\t\t\t

The Belkin BPZ003 supports USB-C-enabled devices. It has been tested for compatibility with the following:
\t\t\t 

\n\n\t\t\t
  • iPhone® 14 Pro Max
  • iPhone 14 Pro
  • iPhone 14 Plus
  • iPhone 14 
  • iPhone 13 Pro Max
  • iPhone 13 Pro
  • iPhone 13
  • iPhone 13 mini
  • iPhone 12 Pro Max
  • iPhone 12 Pro
  • iPhone 12
  • iPhone 12 mini
  • iPhone SE (second generation)
  • iPhone 11 Pro Max
  • iPhone 11 Pro
  • iPhone 11
  • iPhone XR
  • iPad® (ninth generation)
  • iPad (eighth generation)
  • iPad Pro® 12.9-inch (second generation)
  • iPad Pro 10.5-inch 
  • iPad Pro 9.7-inch 
  • iPad Pro Type-C (2021) 
  • iPad mini® (sixth generation)
  • iPad mini (fifth generation)
  • Apple MagSafe® Charger
  • Samsung® Galaxy Note®20 Ultra
  • Samsung Galaxy Note20
  • Samsung Galaxy S22® Ultra
  • Samsung Galaxy S22+
  • Samsung Galaxy S22
  • Samsung Galaxy S20® Ultra 
  • Samsung Galaxy S20®+ 
  • Samsung Galaxy S20®
  • Samsung Galaxy S21® Ultra
  • Samsung Galaxy S21
  • Samsung Galaxy Z Fold 3
  • Samsung Galaxy Z Fold 2
  • Google Pixel™ 6 Pro
  • Google Pixel 6
\n\t\t\t
Power SpecificationsAC Mode:
\t\t\t
\t\t\tInput:
\t\t\t \n\t\t\t
  • 100-240V~ 50/60 Hz 0.7A 
\n\t\t\t
\t\t\tOutput:
\t\t\t \n\t\t\t
  • (PDO) 5V at 3A, 9V at 2.77A 
  • (PPS) 3.33-5.9V at 3A, or 3.33-11V at 2.25A
\n\t\t\t
\t\t\tPower Bank mode (When running from the cell):
\t\t\t
\t\t\tInput:
\t\t\t \n\t\t\t
  • 100-240V~ 50/60 Hz 0.7A 
\n\t\t\t
\t\t\tOutput:
\t\t\t \n\t\t\t
  • (PDO) 5V at 3A, 9V at 2.22A 
  • (PPS) 3.33-5.9V at 3A, or 3.33-8.88V at 2.25A
\n\t\t\t
DimensionsHeight x Width x Length: 78.2 mm x 59.3 mm x 31.5 mm
Package Content\n\t\t\t
  • One Belkin BPZ003
\n\t\t\t
\n\n
 
", "version": "=D1636320095" }, { "articleNum": "336285", "categories": "|About_your_product|", "keywords": "336285, BPZ003, Belkin BoostCharge Hybrid Wall Charger 25W + Power Bank 5K (BPZ003), package, compatibility, features, contents, FAQ, FAQs, frequently asked questions, info, information, about, powerbank, wireless charger", "lang": "en_US", "products": "|BPZ003btBK-V2|BPZ003bt1MBK-B6|BPZ003dqBK|BPZ003krBK|BPZ003dqBKJP|BPZ003zbBK|BPZ003btBK|BPZ003bt1MBK-B5|BPZ003myBK|BPZ003yzBK|BPZ003yzBK-DY|BPZ003qcBK-DY|", "rank": 2, "title": "Belkin BoostCharge Hybrid Wall Charger 25W + Power Bank 5K (BPZ003) FAQs", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "
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PRODUCT INFORMATION
HARDWARE INFORMATION
COMPATIBILITY
FUNCTIONALITY 		 \n
 \n
 \"sf336285-001_en_v1.png\"
\n
\n
\n
\n
\n
\n
PRODUCT INFORMATION
What is the Belkin BPZ003?\n

The Belkin BPZ003 is a hybrid wall charger and power bank. Get to know more about the device.

\n
What is the warranty period of this product?It has a 2-year limited warranty.
Does this product come with a Connected Equipment Warranty (CEW)?Yes. It has a $2,500 CEW.
What is the available color for this product?\n
This product is available in Black - BPZ003xxBLK.
\n
What are the package contents?The package includes the following:\n
 
\n
  • One Belkin BPZ003
\n
How do I register my device?Get instructions on how to register your Belkin device.
HARDWARE INFORMATION
What is its battery capacity?The battery capacity is 5000 mAh.
Does it come with a USB-C® cable?It does not come with any cable.
Are there any lights on the device?Yes. The lights provide an approximation of how much charge is left in the device. The number of lights lit corresponds to the following:
 \n
  • Four lights: 75% – 100% charged
  • Three lights: 50% – 75% charged
  • Two lights: 25% – 50% charged
  • One light: 25% or less charged
\n
What are the dimensions of the device?The dimensions of the charger are as follows: 78.2 mm x 59.3 mm x 31.5 mm.
What are the recommended operating and storage temperatures of the device?The operating and storage temperatures are as follows:
 \n
  • Operating temperatures: 0°C to 40°C with 10% to 90% relative humidity
  • Storage temperatures: -40°C to 85°C with 5% to 95% relative humidity
\n
What are the power specifications of the product?AC Mode:

Input:
 \n
  • 100-240V~ 50/60 Hz 0.7A 
\n
 
\nOutput:
 \n
  • (PDO) 5V at 3A, 9V at 2.77A 
  • (PPS) 3.33-5.9V at 3A, or 3.33-11V at 2.25A
\n
Power Bank mode (When running from the cell):

Input:
 \n
  • 100-240V~ 50/60 Hz 0.7A 
\n
Output:
 \n
  • (PDO) 5V at 3A, 9V at 2.22A 
  • (PPS) 3.33-5.9V at 3A, or 3.33-8.88V at 2.25A
\n
COMPATIBILITY
What are the compatible devices?The Belkin BPZ003 supports USB-C-enabled devices. It has been tested for compatibility with the following:
 \n
  • iPhone® 14 Pro Max
  • iPhone 14 Pro
  • iPhone 14 Plus
  • iPhone 14 
  • iPhone 13 Pro Max
  • iPhone 13 Pro
  • iPhone 13
  • iPhone 13 mini
  • iPhone 12 Pro Max
  • iPhone 12 Pro
  • iPhone 12
  • iPhone 12 mini
  • iPhone SE (second generation)
  • iPhone 11 Pro Max
  • iPhone 11 Pro
  • iPhone 11
  • iPhone XR
  • iPad® (ninth generation)
  • iPad (eighth generation)
  • iPad Pro® 12.9-inch (second generation)
  • iPad Pro 10.5-inch 
  • iPad Pro 9.7-inch 
  • iPad Pro Type-C (2021) 
  • iPad mini® (sixth generation)
  • iPad mini (fifth generation)
  • Apple MagSafe® Charger
  • Samsung® Galaxy Note®20 Ultra
  • Samsung Galaxy Note20
  • Samsung Galaxy S22® Ultra
  • Samsung Galaxy S22+
  • Samsung Galaxy S22
  • Samsung Galaxy S20® Ultra 
  • Samsung Galaxy S20®+ 
  • Samsung Galaxy S20®
  • Samsung Galaxy S21® Ultra
  • Samsung Galaxy S21
  • Samsung Galaxy Z Fold 3
  • Samsung Galaxy Z Fold 2
  • Google Pixel™ 6 Pro
  • Google Pixel 6
\n
FUNCTIONALITY
Can I use it outdoors? Yes.
Can it charge multiple devices simultaneously? Yes. It can charge up to two devices simultaneously.  
Can you use it while it is still charging? Yes.
\n
", "version": "=D1636320095" }, { "articleNum": "335860", "categories": "|Advance_Configuration|", "keywords": "335860, iphone 15, usb-c, reverse charging, power bank, battery pack, charging error, drain battery, not charge, iphone 15 pro, iphone 15 max, ios 17, compatibility, BPB002, BPB003, BPB004, BPB006, BPB011, BPB012, BPB014, BPB016, BPD001, BPD002, BPD004, BPD005, BPZ001, BPZ002, BPZ003, F7U013, F8J267", "lang": "en_US", "products": "|BPB002btBK|BPB002btWT|BPB002btWT-AF|BPB002btBK-AF|BPB003btWT|BPB003btBK|BPB003btBK-AF|BPB003btWT-AF|BPB004btWT|BPB004btBK|BPB004btWT-AF|BPB004btC00-AF|BPB004btBK-AF|BPB004btC00|BPB006btBLK|BPB006btBLU|BPB011btRG|BPB011btBK|BPB011btRG-CA|BPB011btBL|BPB011btWH|BPB011btRGPF|BPB011btBLPF|BPB011btBKPF|BPB011btBL-WM|BPB011btRG-WM|BPB011btBK-CA|BPB011btRG2PKJP|BPB011btBL2PKJP|BPB011bt-2PK-JP|BPB012btBK|BPB012btBL|BPB012btRG|BPB012btBLPF|BPB012btRGPF|BPB012btBKPF|BPB012btBL-WM|BPB012btRG-CA|BPB012btBK-CA|BPB014btBK|BPD002btWH|BPB016btBK|BPD001btBK|BPD001btWH|BPD001btBKPF|BPD001BTBK-TL|BPA001btBK-WM|BPA001btWH-WM|BPD005dsBK-APL|BPD002btBK|BPY001btBK-WM|BPD002btBKPF|BPY001btWH-WM|BPA002btBK-WM|BPA002btWH-WM|BPD002BTBK-TL|BPD004btWT|BPD004btBK|BPD004qcSL-DY|BPD004qcWH-DY|BPD004qcPK-DY|BPD004qcBG-DY|BPD004qcLV-DY|BPD004qcRD-DY|BPD004qcPU-DY|BPD004qcBL-DY|BBC010-PU|BPD004qcPK|BPD004qcPU|BBC010-BL|BBC010-PK|BPD005btBK|BPD005btBKTW|BPZ001btBK-AF|BPZ001btBK|BPZ001btBK-APP|BPZ002btBK-APP|BPZ002btBK|BPZ002btBK-AF|BPZ003btBK-V2|BPZ003bt1MBK-B6|BPZ003dqBK|BPZ003krBK|BPZ003dqBKJP|BPZ003zbBK|BPZ003btBK|BPZ003bt1MBK-B5|BPZ003myBK|BPZ003yzBK|F7U013dsBLK|F8J267-BLK|F8J267btBLK|F8J267btC00|F8J267btWHT|F8J267btBLK-AF|F8J267btWHT-AF|", "rank": 5, "title": "Why is my USB-C battery pack not charging my iPhone 15?", "type": "FAQ", "latestLink": null, "hyperlink": null, "body": "Last Updated: 10/26/2023

In September 2023, Apple® released their iPhone® 15 series of phones. These new models replaced the proprietary Lightning® port with a USB-C® port. This port can not only charge and sync your iPhone but now allows you to charge your low-power devices such as your Apple Watch® and AirPods® directly from your phone while on the go. 

Since this new USB-C port allows for power to flow in both directions (into the phone and out to a connected device), you may experience unexpected charging behavior when using a USB-C-enabled portable battery pack. Not all USB-C-enabled portable battery packs support charging devices from their USB-C ports. These devices may only support charging the battery back itself through its USB-C port and will instead charge connected devices using a USB-A port.

If your USB-C-enabled portable battery pack does not support device charging through the USB-C port, you may experience one of the following behaviors:
 \n\n \n\n

How do I tell if my Belkin Battery Pack supports device charging over USB-C?

Belkin manufactures multiple battery packs with USB-A, USB-C, and even Lightning ports or connectors. Almost all Belkin Battery Packs have labels on the USB-C ports that indicate their charging capabilities:
 \n\n
If your Belkin Battery Pack does not have a label on the USB-C port, you can check the Belkin Support Knowledge Base for more information on the capabilities of your battery pack. Visit the Belkin Support Center to learn more.
 \n

What Belkin Battery Packs have been tested with the iPhone 15?

Belkin has tested the following battery pack models with the iPhone 15. Their charging support and capabilities are listed below:
 \n
\n
\n\t\t\t

Model Number

\n\t\t\t		\n\t\t\t

USB-C Port Type

\n\t\t\t		\n\t\t\t

Test Notes

\n\t\t\t
BPB002\n\t\t\t
Input / Output port
\n\t\t\t		\n\t\t\t
  • Charges the iPhone 15 at up to 18W through the USB-C port.
\n\t\t\t
BPB003\n\t\t\t
Input only port
\n\t\t\t		\n\t\t\t
  • It does not charge the iPhone over a USB-C port. iPhone shows a power error.
  • Use USB-A ports with a USB-A to USB-C cable to charge your phone.
\n\t\t\t
BPB004\n\t\t\t
Input only port
\n\t\t\t		\n\t\t\t
  • It does not charge the iPhone over a USB-C port. iPhone shows a power error.
  • Use USB-A ports with a USB-A to USB-C cable to charge your phone.
\n\t\t\t
BPB006\n\t\t\t
  • Input / Output port
  • Integrated USB-C cable (with input and output functions)
\n\t\t\t		\n\t\t\t
  • Charges the iPhone 15 at up to 18W through the USB-C port.
  • Charges the iPhone 15 at up to 18W using the integrated USB-C cable.
\n\t\t\t
BPB011\n\t\t\t
Input / Output port
\n\t\t\t		\n\t\t\t
  • Charges the iPhone 15 at up to 15W through the USB-C port.
\n\t\t\t
BPB012Input / Output port\n\t\t\t
  • Charges the iPhone 15 at up to 15W through the USB-C port.
\n\t\t\t
BPB014Input / Output port\n\t\t\t
  • Charges the iPhone 15 at up to 20W through the USB-C port.
\n\t\t\t
BPB016Two Input / Output ports\n\t\t\t
  • Charges the iPhone 15 at up to 20W through either USB-C port.
\n\t\t\t
BPD001Input / Output port\n\t\t\t
  • Charges the iPhone 15 at up to 18W through the USB-C port.
\n\t\t\t
BPD002Input only port\n\t\t\t
  • It does not charge the iPhone over a USB-C port. iPhone shows a power error. 
  • Use USB-A ports with a USB-A to USB-C cable to charge your phone.
\n\t\t\t
BPD004Input / Output port\n\t\t\t
  • Charges the iPhone 15 at up to 10W through the USB-C port.
\n\t\t\t
BPD005Input / Output port\n\t\t\t
  • Charges the iPhone 15 at up to 20W through the USB-C port.
\n\t\t\t
BPZ001\n\t\t\t
  • Output only port near USB-A port
  • Input only port on the side
\n\t\t\t		\n\t\t\t
  • Charges the iPhone 15 at up to 18W through the front USB-C port located near the USB-A port.
  • The side USB-C input port will not charge the iPhone. When connected to an iPhone using this port, the battery pack will begin charging itself from the iPhone.
\n\t\t\t
BPZ002\n\t\t\t
  • Output only port near USB-A port
  • Input only port on the side
\n\t\t\t		\n\t\t\t
  • Charges the iPhone 15 at up to 18W through the front USB-C port located near the USB-A port.
  • The side USB-C input port will not charge the iPhone. When connected to an iPhone using this port, the battery pack will begin charging itself from the iPhone.
\n\t\t\t
BPZ003Input / Output port\n\t\t\t
  • Charges the iPhone 15 at up to 20W through the USB-C port.
\n\t\t\t
F7U013Input / Output port\n\t\t\t
  • Charges the iPhone 15 at up to 7.5W through the USB-C port.
\n\t\t\t
F8J267Input / Output port\n\t\t\t
  • Charges the iPhone 15 at up to 15W through the USB-C port.
\n\t\t\t
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", "version": "=D1636320095" } ] }, "template": "pdpSupportArticles", "success": true, "renderedTemplate": "
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Common Questions

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\n Need more help?\n \n Visit the full support page\n \n

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